Wow what a change in the Management: Special Thanks to Hotel GM Ms Mudasir, her management has enhanced the professionalism in the Hotel. Property under her position has gone up in services, room condition as house keeping are more efficient, heating system changed as they have separate room heater available. GM - checks food in the breakfast & dinner time. Lovely stay and best wishes to GM for her hard work towards the Hotel Property. ATB - Aman I see two ways while giving reviewing this Hotel.. HOTEL NAME NOW IS PALM SPRING AS ITS BEEN SOLD OFF TO ANOTHER PARTY. HOTEL ROOMS ARE GOOD BUT!! STAFF IS VERY GREEDY ALSO THEY MAKE YOU FEEL THEY CAN ARRANGE ALL FOR SUCH LIKE CARS AND LOCAL TOURISM. BE CAREFUL THEY HAVE HEFTY COMMISSIONS. BEST TO GOOGLE AND BOOK IT FROM OUTSIDE. HEATING SYSTEM OF HOTEL IS REALLY POOR IT GETS CUTS OFF AS THEY HAVE AN EXCUSE OF BOILER CUT OFF TIMINGS MANAGING DIRECTOR AND GM NEEDS TO FOCUS ON FOOD QUALITY AS IT IS REALLY POOR

Hotel is not up to the mark Rooms - Good spacious ok ok. No view from room at all. Location - Inside steet not preferably. Food - 0 quality breakfast was worst cannot eat anything except bread butter. Very dirty floor and 1st time I had maggi in breakfast that was also worst. Staff - was good but everyone in hotel was complaining for some or other things. Not worth staying in one work.

Worst hotel in Srinagar. Every ac of this hotel drips water, bathroom shower stall is the smallest, dangerous food poisoning, in frequent use of generator and unprofessional staff. Me and my friend suffered from diarrhoea for 2 days from their unhygienic food. Don’t waste your money here.

I highly recommend this hotel in shrinagar..Rooms are good, stuff is good…and I love the food here..just go for it.

A nice and well maintained hotel in Wazir Bagh area in Srinagar. The rooms, food and services are good. Very close to Polo View and Lal chowk market. Only the approach road is not good, rest all is fine.

Dear Team, I want to express my sincere appreciation for the exceptional hospitality during my recent stay. From the warm welcome at check-in to the impeccable service throughout,. Thank you for creating a home away from home. Best regards,

One of the best chain hotels in Kashmir. This is my 3rd or 4th visit to their hotels. The location of Srinagar hotel is not good but once you are in the Hotel, you will enjoy their hospitality. Food quality is average. Remarkable place, awesome staff excellent hospitality, truly luxurious, fantastic experience, a place of ideal peace and happiness. Staff members were welcoming and very polite. Thanks to Mr. Tahir and Miss Geeta for making us feel homely. Thank you so much.

Hotel ambiance and rooms are very good. Service is not good. Food is ok. Heating facilities not good. They do have centrally heating panels and ACs as well but whenever power cuts they all shut downs. Which should not happen and should work on GENSET backup but they deny that heaters are not connected to GENSET backup.

The food was bad. The breakfast was done as if they were forced to do it. Food was really poorly made.

Nice room. Staff behavior polite and good. Amazing experience.

Great food and nice rooms, also great staff who were really friendly.

Good place, nice and clean. Would like to recommend 2 people and I think they deserve this. Rashid and Manzoor Chaudhary. With this 2 around you, u just don't have to worry about anything. Kudos to this 2 individual. They are the assets to the hotel.

Worst hotel experience during my stay. This hotels ac drips water in every room. Their bathroom is big but they put a bath stall the smallest they could find. Shower head doesn’t work so you have to use bucket. The most important point. Don’t eat their food. Me and my partner suffered from severe diarrhoea from their food twice. Probably their kitchen hygiene is not maintained. Lastly the room service is extremely unprofessional. They extremely in need of hospitality beginner course to be done.

Room is good. Hot water was an issue due to extreme cold. Food was good. However staff is very curt.

Room size so small, not value for money, worst service and behaviour of front office, food quality is very . Never suggest any one

Not even a familiar TV channels were subscribed...kanjooz attitude. Food is ok. Every time we have to ask for room service for towel, shower gel etc...very bad

Please check the photos. Un cultured staff and manager. Not good to stay. No proper wifi No proper food, Not recommended to visit also, Management highly attitude, Not fit for tourism hotel suppose to be a cow dunk shud.

It was an amazing place. I had been in first week of March. I ll share pictures that I ve taken from my room balcony. Courteous staff.walking distance from the gandola ride.

The perfect place for stay.. Good staff.. Supportive person incharge.. Make our vacation more beautiful and comfortable..