1/5 Juthiparna G. 4 months ago on Google • 8 reviews
We
had
our
booking
at
HB
Hollywood,
Ghat
No.
12,
Boulevard
Road,
Srinagar,
through
MakeMyTrip
from
25th
Nov-29th
Nov,
2023
(4
nights).
I
am
writing
this
detailed
review
so
that
no
tourist
in
future
faces
similar
harassment
that
we
faced!
1.
Money
extortion
&
scamming:
The
houseboat
was
at
the
backside
(much
inside)
of
Ghat
No.
12,
and
they
forced
us
to
pay
extra
(Rs.
200)
everytime
we
enter
and
come
out
of
the
houseboat,
which
is
supposed
to
be
complimentary
with
the
houseboat
stay
(confirmed
from
locals
near
Dal
Lake).
When
my
husband
tried
to
negotiate,
they
SHOUTED
on
my
husband
in
front
of
everyone
as
if
it’s
their
justified
ask!
2.
Poor
breakfast:
In
spite
of
charging
so
much,
they
only
provided
tea,
cold
bread-butter
for
breakfast
which
was
not
worth
what
we
paid
for!
Even
though
my
husband
asked
for
coffee,
they
did
not
provide
3.
Forcible
check-out:
On
Day
3
of
our
stay,
they
informed
in
the
morning
that
they
were
UNAWARE
that
we
had
one
more
day
of
stay
(though
I
had
booked
3
months
in
advance)
and
told
us
that
they
will
SHIFT
us
to
another
unknown
houseboat,
as
some
“other
guests”
are
coming
over!
When
I
counter
questioned
that
why
should
we
move
to
a
different
houseboat
other
than
the
one
we
have
booked
and
paid
for,
and
are
we
not
their
guests,
they
did
not
co-operate,
nor
agreed
for
refund
and
said
“apni
marzi
se
rehna
hai
toh
raho”
(stay
at
your
own
wish)…what
marzi,
I
am
not
sure!!!!
We
have
booked
the
stay!
Without
arguing
further,
we
immediately
checked-out
of
the
houseboat
without
knowing
where
we
would
stay
for
the
night
4.
Full
of
Lies:
When
the
MakeMyTrip
customer
care
agent
called
them
up
to
verify
the
situation,
the
owner
lied
that
they
have
‘repair
work’
going
on,
so
they
wanted
us
to
move
to
another
houseboat
5.
Rude
behaviour:
The
houseboat
boy,
Musaddiq,
even
threatened
us
that
we
come
late
after
6:30
PM,
we
will
not
get
any
shikhara
to
return
to
the
houseboat!!
And
even
said
we
might
be
charged
as
much
as
Rs.500
for
returning
to
the
houseboat.
One
of
the
shikhara-wala
even
SHOUTED
on
my
husband
when
we
asked
them
not
to
overcharge
us
for
the
shikara
to-n-fro
from
ghat
to
houseboat…how
can
they
shout
and
disrespect
a
tourist,
who
should
be
treated
as
a
guest
in
a
new
city
The
entire
stay
was
harassing
and
we
never
felt
this
unsafe
and
uncomfortable
while
on
a
trip.
I
would
not
want
any
tourists
and
guests
in
future
to
face
something
even
close,
because
we
truly
waited
for
next
morning
to
escape
from
there.