Dog and Cat Clinic of Niagara image

Dog and Cat Clinic of Niagara

Veterinarian Animal hospital Emergency veterinarian service

One of the Most Reviewed Veterinarians in St. Catharines


Address

2e Tremont Dr, St. Catharines, ON L2T 3B2, Canada

Website

dogandcatclinicofniagara.com

Contact

+1 905-687-1805

Rating on Google Maps

4.60 (344 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 10 am to 6 pm
  • Sunday: Closed
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: clinic (32) surgery (24) Aziz (21) staff (20) time (12) care (12) amazing (11) Niagara (11) years (10) experience (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Matt C. 1 year ago on Google
    Not recommended. IRecently, I had the unfortunate but inevitable requirement of a veterinarian to euthanize my 14 yo border collie. We were clients of the dog and cat clinic for many years and have recommended their services to family and friends. Through the heartbreak of the realization that our friend and beloved pet and family member - our sorrows were compounded by the dog and cat clinic callous and heartless policy of full payment “up front’. Circumstances and her rapid health decline (won’t eat, move without being carried etc.) meant that we could pay only half of the fee the day of and the second half 4 days later. Despite being years long clients (who always paid for all services, check ups, prescriptions etc. at the time of service) they refused to accept $250 the day she needed to be put down and $250 4 days later, they refused based “policy “. When I asked to speak to the manager or supervisor- no one was available. I accept full responsibility for our circumstance and I also realize that this was an ask outside the norm of their business, I was shocked to hear that they callously refused to work with what WAS a long time client.
    5 people found this review helpful 👍

  • 5/5 Michael M. 6 months ago on Google • 24 reviews
    Long time client. Have brought all of my dogs here. Dr Aziz is the only vet I will see. This year he successfully completed a TPLO surgery for my 200lb English mastiff. Can't say enough about the front desk staff, Cat, Amy, everyone is so kind toward myself and my animals.
    4 people found this review helpful 👍

  • 5/5 Julie H. 2 months ago on Google • 66 reviews New
    We've had other pets over a 20 yr span, and have seen a couple of other vets for them. While they were good, in my opinion, the Drs and staff at DCCN are simply the best! We have a dog and kitten now. We've been going to DCCN since the dog was a pup (almost 4 yrs). Everyone is amazing here! I wouldn't take our furry family anywhere else.
    2 people found this review helpful 👍

  • 5/5 Danielle Marie Photography H. 5 months ago on Google • 7 reviews
    Thank you is not enough. All of the gentle and compassionate care given to our sweet boy, Moxley was more appreciated than I can say. Sadly, his journey ended in euthanasia at just two years old. But, the staff and Dr. Aziz helped him to have the best last few months, and a peaceful and dignified end. Thank you, from the bottom of our hearts.
    4 people found this review helpful 👍

  • 5/5 Pamela F. 1 year ago on Google
    When I first came to this vet clinic it was because my cat wasn't doing well and it was an emergency. They were able to get me in the day of. Unfortunately I had to make the tough decision and put my cat down. The team at the clinic were beyond amazing. They gave me as much time as I needed to say my goodbyes and never pressed me. I would recommend this clinic to everyone even though my first experience with then was under unpleasant circumstances, they were very polite and courteous. I have since adopted a new kitten and each time she has been in to see the vet the clinic has been exceptional. Never have to wait long and they are prompt and thorough.
    4 people found this review helpful 👍

  • 5/5 Krystina G. 1 year ago on Google
    We've been taking all our fur-babies to see Dr Aziz, Dr Nick and the rest of the team at Dog & Cat Clinic for several years now. The level of service and compassion we, and all of our family and friends who take their pets there, receive is second to none. Our animals are always happy to come in and see everyone, and the staff are equally as excited to see them! Keep up the amazing work and stay as humble as you are, please! I am hearing WAY too many horror stories recently of other clinics and it makes me feel so grateful to have the team I do taking care of my pets.
    4 people found this review helpful 👍

  • 5/5 Rebecca Mac A. 2 months ago on Google • 9 reviews New
    My dog Nova hurt her leg back in Oct 2023 on Thanksgiving Day. She began limping immediately after a run in the field. I took her to my local vet in Bowmanville. He tentatively diagnosed her with a torn CCL. We took the conservative route for 2 weeks. I was 3 months pregnant at this point. When this route did not work my vet recommended the TPLO surgery. We were quoted an easy $6k. We were not prepared for this sudden expense. I spent about a week or two contacting various vets to get quotes. My vet mentioned he had a friend that works in St. Catharine's that does this type of surgery and the costs are more affordable. I did some research on the vet he recommended. I did not want to leave my dog in pain longer than necessary. I bit the bullet and called Dog and Cat clinic of Niagara. It was the best choice I could have made. I spoke with a receptionist that was knowledgeable and kind. She spoke highly of Dr. Aziz (the vet I was going to be trusting my dog with). We set up an appointment within a week I believe. We drove the 2+ hrs to the clinic to meet with Dr. Aziz. My initial impression was that he really cared about my dog. Due to the distance, I was travelling, we ended up doing the deep sedated x-rays the same day. He confirmed the news that she had torn her CCL. He outlined costs for the surgery he would perform on Nova. His costs were exceptionally reasonable and made the choice all the easier to make. I won’t mention exact costs because I know things could change per situation. He gave us at least 2 examples of successful TPLO surgeries he had done in the last 6 months. Giving us further peace of mind. 2 weeks later, the night before our surgery, I got a call from Dr. Aziz. He had been remeasuring and reviewing Nova’s file for the surgery. He asked my permission if we could adjust the surgery to a less invasive and easier recovery surgery. This was the only hiccup in the whole experience that threw me off. I don’t like last minute changes or decisions. He said that she was an ideal candidate for the ex-cap surgery. I had trusted his judgement up to this point and decided to accept his last minute recommendation. Not only was the surgery easier on my dog, but it was less expensive as well. The day of the surgery came around and things went as smoothly as they could. I called while she was on the table like an overly concerned paw-rent. The reception was super kind and understanding. When we picked up Nova we were given lots of information for her recovery. Dr. Aziz made sure to check in on us before we left as well. The first night was rough but having everything thoroughly explained before we left helped us through the first night. We had great communication over the 2 weeks. I believe we even received a call from Dr. Aziz checking in to make sure Nova was doing well. We returned 2 weeks later for the surgery. Dr. Aziz was at a conference of sorts but he asked for video update and said his fellow veterinarian was able to recheck her. He called after to discuss any concerns I had. At some point in the recovery my dog did the inevitable and licked her incision open somehow. I was alarmed and worried. However after a phone call with Dog and Cat clinic of Niagara I had another dose of antibiotics forwarded to my local vet (again we live 2.5ish hrs from the clinic) and I was able to pick them up with in a day or two. We had phone calls, emails and such to check in every couple weeks or less to assure her recovery was smooth. Finally, sometime in early January we had her 8 week recheck. Dr. Aziz was kind enough to come in on his day off to do the recheck himself. I have felt supported and cared about this entire experience. There has been no point in which I was left confused or unsure. The level of attention and respect and education/knowledge Dr. Aziz has, is superior to any vet I have worked with. If you are even remotely considering the surgery or regular care for your pet give this clinic a chance. Love Becca and Nova.
    2 people found this review helpful 👍

  • 5/5 Meighan B. 1 year ago on Google • 3 reviews
    We’ve been bringing our pets here for years, and it’s always been the same from both the people working up front and those working in the back: happy to see us, knowledgeable and willing to find any answers they don’t have, kind, fun in the fun times, compassionate in the worst times. Best comparison I can make is that Dog and Cat Clinic of Niagara has the feel of a non-profit organization. Everyone who works there seems to do so because they love animals and have found themselves a purpose in providing care to them and the people lucky enough to call them their pets. Gretchen, Templeton, Fred Fred, and Agatha, and any pets we may recruit in the future, will continue to receive their medical care from this team for as long as they’ll have us.
    2 people found this review helpful 👍

  • 5/5 christine g. 11 months ago on Google
    I was referred to this clinic by a friend who brings her animals here. Firstly, I was very pleased by how quickly I was able to get an appointment to see the vet. When we arrived we were greeted by friendly staff who took genuine interest in my fur baby and the Vet, Dr. Snieder was very caring, gentle and answered all of my questions with patience. Definitely a wonderful first impression. Thank you !
    2 people found this review helpful 👍

  • 5/5 Andi C. 2 years ago on Google
    I have been going to this clinic for years now. I take all my children here and recommend this place to my friends and family. The staff is kind, caring, and patient. My yellow lab Benny absolutely loves them. They are also much more reasonably priced than other locations. This clinic is an absolute gem!
    2 people found this review helpful 👍

  • 5/5 JoAnn C. 2 years ago on Google
    This veterinary clinic is the only one I hope to ever have to deal with and recommend highly to everyone I know who has a pet. The staff are phenomenal and their prices are very reasonable compared to any place else I have checked in the area. I had to have my poor sweet Ivy (cat) put down a few years ago and they were so caring. I have since taken my other cats to them for treatment and annual checkups. I can't say enough good about them!
    2 people found this review helpful 👍

  • 5/5 Lorraine L. 10 months ago on Google
    Caroline La Chapelle’s Review. A few months ago, Dr. Aziz performed a lumpectomy and mastectomy on our beloved, nine-year-old mixed Chihuahua, Papillon named Bijoux . All the cancer was removed and she healed so well. She’s running around and jumping like a puppy, you would never know she’s nine years old. Unfortunately, right after her surgery our beloved 12 year old retriever, Emily fell and broke her hip along with other health complications. She had to cross the rainbow bridge, sadly she could not be fixed. The entire staff, especially Doctor Aziz was so comforting, informative and caring, it really touched our hearts during these trying times. We are so grateful to the expertise of Doctor Aziz especially when it concerns cancer. The entire staff at this clinic are exceptional and extremely caring. This is the veterinarian clinic that is outstanding and a real treasure for our family. Thank you all for your service, support and dedication. We relocated here from Thunder Bay and we are so pleased to have found this wonderful outstanding veterinarian care.
    2 people found this review helpful 👍

  • 5/5 A B. 1 year ago on Google
    Having recently moved to Niagara on the Lake just over half a year ago, I didn’t have a veterinarian yet as my three cats are still not due for their next vaccines until late July. I had an emergency come up when out of nowhere, one of my cats appeared to be in pain, wouldn’t raise her tail anymore and had a swelling at the base of her tail which was almost hot to the touch. Unlucky for me, it was noon on a Saturday and after calling around with six or seven different vets, all were fully booked and unable to see her. I was about to accept the fact that an emergency vet at nearly double the price was my only option left, with the Dog & Cat clinic being last on the list within my search area and considering my luck with all the other vets, I assumed they would turn me away as well. I was so relieved when they told me they could fit her in around 4 o’clock. Upon walking in the door, I immediately turned to my boyfriend to comment on how nice and spacious their office is. The vet I had back in Markham had a cold, all white small office, and for whatever reason I was never fully comfortable around the employees that worked there. The vet who examined my kitty at the Dog & Cat Clinic was so easy to talk to, it was like conversing with a friend. They were so careful not to hurt my cat which is awesome. I hated how my other vet would sometimes be rough and forceful with my cats while I had to just stand there and watch them cry out in pain while they’re being manhandled. Regardless, my cats hate being examined by a vet, but she was so cooperative with the doctor here, she didn’t even complain when he had to take her temperature, a procedure which had her throwing a hissy fit when done with anyone else. On top of that, the bill was nearly 25% less then what my other vet would’ve charged me. And by the next day, my cat was acting like her normal spunky self after being so depressed the day before, she couldn’t even sit down for how sore her bum area was. Thank you guys so much for letting me come in with such short notice on a Saturday. Considering the level of anxiety I get when one of my cats is hurting, you probably helped me more than you helped my cat. Having weaned my three sisters from kittens myself after finding them in a rusty bucket, they’re incredibly important to me and I literally will start crying whenever they’re not happy.😢 Nice roomy facilities, friendly easy-going staff and fair affordable pricing. This is officially my new vet clinic.
    2 people found this review helpful 👍

  • 5/5 Marilyn C. 10 months ago on Google
    Dr Aziz is an amazing surgeon. our Westie recently had ACL surgery he has made an amazing recovery. we had another Westie who also required ACL surgery which was done by a different vet, the recovery period for her was over a year. Our male that Dr Aziz operated on is back to normal after only 7 weeks. We followed Dr Aziz's instructions to the letter and it most definitely paid off. we highly recommend this clinic. the other vets, Dr. Haidi and Dr. Nick are very good, kind and compassionate. Dr. Nick was the reason we switched to this clinic. He helped us through the last days with my sons cat, Tiger. he was so caring and compassionate. we decided to switch to the dog and Cat clinic, a decision we have never regretted. All the staff at this clinic are animal lovers. They treat the pets as if they are their own. The reception staff are amazing, as are the veterinarian technicians. We cannot speak highly enough of this clinic.
    2 people found this review helpful 👍

  • 5/5 Sarah T. 1 year ago on Google
    I recently switched from another local veterinary service as I was extremely disappointed in the services and customer experience. Immediately upon walking in, I knew this was the right choice for me and my pups. I was greeted immediately. There was little no wait time to see the Vet and the Vet was extremely friendly, and patient with me as I had some questions. The cost is certainly fair. However the service is impeccable. I’m super disappointed I didn’t stumble upon The dog and cat clinic of Niagara sooner. I could have saved myself lots of trouble. My experience with my previous vet was that of judgement for diet choice (raw at the time), little to no advice when I had questions, and most importantly my dogs exams and vaccinations were not done in the exam room with me present. All in all super happy with my choice to move on! Thank you for an exceptional first experience ♥️
    1 person found this review helpful 👍

  • 5/5 Amanda M. 2 years ago on Google
    Our fur baby took extremely ill this past Thursday we took her to our vet in Thorld immediately. They started to do an exam an told us our baby girl was extremely ill an would need emergency surgery immediately or she would pass. We agreed to do the surgery an they went on to tell us they didn't have time to save her life. Go find another vet that could help. I called The Dog and cat clinic an spoke with Stephanie. She was a blessing she had us in within minutes. They where amazing to deal with. Had our baby stable an ready for surgery. They allowed myself an children to be with her up till surgery an called us to come visit with her an speak with the surgeon following surgery. I was able to call multiple times for updates was never made to feel as if I was a bother. They always said call when ever you have a spare moment give a call. They made us feel so much better with our situation. I have never dealt with such a loving an caring team. From our family thank you for saving our fur baby we will only be going to The Dog an cat clinic of Niagara from now on.
    1 person found this review helpful 👍

  • 5/5 Christina F. 9 months ago on Google
    Great first experience for my 4 month old kitten. The receptionist was absolutely amazing as well as kind and patient during high volume time. She went above and beyond. I appreciate the Doctor’s approachable demeanour when I had some questions. I look forward to a life long relationship with the Dog and Cat Clinic of Niagara. Thank you!
    1 person found this review helpful 👍

  • 5/5 Suzanne C. 1 year ago on Google
    Friendly and professional. Went over and beyond the services we expected at more than a reasonable price. We were with our previous vet for 25 years. Finding a new vet was a little stressful but so happy with our choice. Our aging girl received a clean bill of health.
    1 person found this review helpful 👍

  • 5/5 Eden L. 1 year ago on Google
    The Dog and Cat Clinic is a fantastic veterinary clinic in Niagara. I have tried other clinics with terrible experiences but each time I’ve gone to the Dog and Cat Clinic we have had wonderful care and help. Dr.Nick is beyond caring , knowledgeable, patient and thorough- he takes time to listen and respond to every question asked without making you feel like he has other things to do. I recommend this clinic to all of my pet owner friends and plan to be a client here for as long as we are pet owners.
    1 person found this review helpful 👍

  • 5/5 Ryan W. 3 months ago on Google • 6 reviews New
    Such a friendly staff and they explain everything in great detail! Even ask if I have any concerns myself! Gojo is only a baby at 3 months but even he isn’t that nervous when we visit! My family brings all of their pets here and we will continue to do so. Thank you for caring for our furr family members!

  • 5/5 Michele M. 1 month ago on Google • 6 reviews New
    We absolutely love Dog and Cat Clinic of Niagara.. Very thorough..kind and compassionate when the time came. Highly recommend 🐶♥️

  • 5/5 Sam C. 1 month ago on Google • 4 reviews New
    Our boy rookie is 6months old when we got him. He is very scared of the people and dogs. We took him to a previous vet where they didn’t accommodate his needs. We then reached out to dog and cat clinic after hearing so many good things about it and honestly it saved his life. Rookie broke his tooth off and needed to have surgery which I was very emotional about. ALL the staff and veterinarians here including Dr. Aziz are AMAZING. They helped not only rookie but myself feel calm and confident. They explain everything in great detail and really do everything to the highest standard. I’m so thankful for them and I reccommend every single animal to this vet. Side note: we also work with Renee from Martindale kennels for dog training and both her and the vet together helped our roomie have a great experience.

  • 5/5 Ashley W. 1 year ago on Google
    Dr Aziz is professional, knowledgeable and so compassionate. My Cane Corso Zoey had TPLO surgery done in June 2022 by Dr Aziz and she has 100% fully recovered. She is back to herself again running around and enjoying life! I’m extremely pleased with her outcome and I would recommend Dr Aziz to anyone looking for a vet or TPLO surgery. He is the best!! AND he couldn’t do it without his amazing staff! Everyone is an absolute pleasure and they took such good care of my girl. A truly amazing place!

  • 5/5 Amy V. 1 year ago on Google
    I am so impressed and pleased with the dog and cat clinic of Niagara. It is very clean, I thought I was in the wrong place because I didn’t smell any animals. The staff were so incredibly caring and knowledgeable. It’s a great feeling knowing my dog is in great hands when he’s unwell. 10/10 would recommend to anyone (I already have!)

  • 5/5 Liz C. 9 months ago on Google
    Dr. Nick is wonderful. On the same page as me as far as treatment for my elderly rescued shepherd. Explained all my options, but did not push at all. The addition of online booking and prescription refills is very helpful as well.

  • 5/5 Katie M. 1 year ago on Google
    I have been taking my cat here for two years and have always had a positive experience. The staff are so friendly, compassionate, and helpful. I always feel reassured that my cat is in good care here. It’s also reassuring to know that I can phone the clinic if needed and the staff are always happy to help over the phone too.

  • 5/5 Emily S. 1 year ago on Google
    I really can’t say enough how positive my experience has been with Dog and Cat Clinic. When we relocated to Niagara, they were able to see us quickly when one of our cats became ill. Dr. Nick and the team were so sweet to my old girl and answered all my questions. When she wasn’t improving and had to return, Dr. Aziz was very thorough in his examination, took re checks of her x rays to be certain of the view, and again answered every question I had. I left feeling confident in her care and knowing if I needed to come in again the team would do everything possible for her. Thank you so much for the incredible care and kindness even with a very busy office and the phones ringing!!!

  • 5/5 Alice B. 8 months ago on Google • 1 review
    This is the best vet I have ever been to. When I had an emergency with my baby girl Peanut they fitted her in to see the dr. Yesterday (June 28) Peanut has to have her eye removed, I was a wreck. The staff at this office are the best ever. They showed so much compassion and care and love towards myself and Peanut. Dr Z and his team did an amazing job on Peanut to remove her eye. I can’t thank them enough for everything they have done for myself and Peanut. Dr Z and staff , thank you so so so much for everything you have done for us .
    4 people found this review helpful 👍

  • 1/5 Sherri S. 4 months ago on Google • 2 reviews
    I took my dog in as she was in alot of pain. We originally thought it was because we switched her dog food. She had diarrhea so we made an appointment. Our chia had all her vaccines and she was a healthy 7 year old Pomeranian. I was told she had serious acute pancreatitis. The vet tried to keep her in for a few days with meds. This would give her a few months but it wouldn't be a guaranteed fix. She was whimpering from the pain. We decided to have her put down. The vet wanted us to spend thousands with a low % of survival. The vet tried to make me feel bad because we couldn't afford it. This is the last photo we have of her. We miss her everyday.
    4 people found this review helpful 👍


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