Twice The Deal Pizza & Wings image

Twice The Deal Pizza & Wings

Restaurant Pizza restaurant Italian restaurant Pizzatakeaway Pizza delivery service Chicken wings restaurant

One of the Most Reviewed Pizzatakeaways in St. Catharines


Address

20 Hartzel Rd, St. Catharines, ON L2P 1M3, Canada

Website

www.twicethedealpizza.com

Contact

+1 905-682-2444

Price rating

$ $$$

Rating on Google Maps

3.80 (696 reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 am to 1 pm
  • Friday: 11 am to 3 pm
  • Saturday: 11 am to 3 pm
  • Sunday: 11 am to 1 pm
  • Monday: 11 am to 1 pm
  • Tuesday: 11 am to 1 pm
  • Wednesday: 11 am to 1 pm

Featured Reviews


Frequently mentioned in reviews: pizza (46) order (13) good (13) time (10) toppings (10) cheese (10) extra (9) service (8) called (8) great (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jay R. 1 year ago on Google • 12 reviews
    Ordered food for my grand daughters 3 year old birthday party 5 five children in attendance. Found this piece of metal in the birthday in my grand daughters slice of pizza. Nice quality control. Never again!!!!!
    2 people found this review helpful 👍

  • 5/5 Samii I. 3 months ago on Google • 3 reviews New
    Excellent first impression! First time eating pizza from here and definitely loved it ! Fresh and hot ! Friendly service, fair prices to especially now a days pizza can get pricey. My order was made super fast recommend everyone try this pizza location asaaap ! ✅✅✅
    2 people found this review helpful 👍

  • 1/5 brett m. 6 months ago on Google • 22 reviews
    I ordered the Godzilla deal last night with an extra topping, long story short two of my toppings were missing the extra topping ( feta cheese) was not there and I was charged for it. One of the other toppings included in the bundle was also not there. so I called about the two toppings that weren’t there ,to be lied to by some girl telling me she put it on there. She then proceeded to hang up. And every time I called back, they picked up and hung it back up , very unprofessional and slick Thievy. I definitely don’t recommend this place
    1 person found this review helpful 👍

  • 5/5 Thomas C. 1 year ago on Google
    Amazing prices, very high quality service and the product also shows that. I ordered 2 party tray size pizza's and they were ready within 20 minutes. The pizza's were hot and delicious. I will definitely be ordering from here again!
    1 person found this review helpful 👍

  • 5/5 Ronnie T. 1 year ago on Google
    Never disappointed! Generous amount of sauce when asked for extra base. I love the generous amount of cheese added on which gives it a really good overall rating of pizza. That's the reason I keep coming to this location it's always made the way I like.
    1 person found this review helpful 👍

  • 5/5 Hannah B. 2 years ago on Google
    Pizza was so good. I would love a bit more chicken but the flavours were so good.
    1 person found this review helpful 👍

  • 5/5 Ryan I. 1 year ago on Google
    Absolutely on point, best pizza around. Always consistent and great quality for the price. Staff is killing it, they’ll make any pizza you ask for
    1 person found this review helpful 👍

  • 1/5 Milind K. 1 year ago on Google
    Worst pizza I ever had at this location. We have ordered at this location many times in the past and it had been amazing. But this time we got a pizza with no sauce at all, when we called and informed, the person on the call was so rude he was like I can’t give you another pizza as you already ate one slice (not sure how could I have known if there was sauce on it without eating a slice) WE CLEARLY INFORMED HIM WE DON’T WANT ANYTHING FREE, we just called to inform our order was messed up. Also our wings order was messed. When we asked him his name he said I am the driver and won’t tell my name. When I asked for the Manager he said we all are Managers here and just disconnected the call. Worst customer service I ever had. I won’t recommend this place to anyone.
    1 person found this review helpful 👍

  • 5/5 Tree 1 year ago on Google
    This is definitely the best deal for a really good pizza. I got a 3 topping medium(pep extra cheese and bacon) plus two full sized pops for under $20. Pizza was cooked perfect and you can tell they actually put extra cheese. The man making the pizzas was also very polite and easy going. I recommend !
    1 person found this review helpful 👍

  • 4/5 Jade H. 8 months ago on Google • 17 reviews
    Their slices are by far some of the best pizza I've had in the area! Honestly you can't beat the price, the staff is always friendly. Wings can sometimes be over sauced however that Being said the staff have corrected the issue.

  • 5/5 Jobelle B. 2 months ago on Google • 7 reviews New
    all the workers were super nice and the atmosphere was nice and lively!! I got my order super fast and it tasted good as always:D thank you

  • 1/5 Love L. 4 months ago on Google • 4 reviews
    The guy on the phone was very rude and unprofessional. On top of that, they gave us the wrong pizzas entirely, put no cheese on the garlic bread when we specifically asked for cheese, and didn’t give us one of our dips. It takes a lot for me to give a bad review but this has me too angry to not do anything.

  • 1/5 Natasha 3 months ago on Google • 4 reviews New
    I cannot rate on atmosphere the service was on time but the food is horrible. The chicken put on the pizza does not taste good at all onion are sliced with five pieces attached. The garlic bread is not cooked all the way really soft as of just put in the oven odd...and the cheese added to the garlic bread Is stuck to one side so the other half has no cheese. Does not comes with veggies and dip...and the wings have a slimy meat taste not good. And the dips for the pizza are soon small!!!Not at all. Over priced as well. My usual place wasn't doing delivery on Christmas Eve unfortunately so I tried somewhere new never again. Save your money..my usual place I would of got 1lb more wings...veggies and dip ...a 2L pop ..four more slices of pizza and the toppings taste good oh and the dips at my usual place are circular having more dip space for the pizza and overall more dip....don't go here guys save your money!

  • 1/5 Jessica D. 11 months ago on Google
    Order from the Hartzel Rd location almost weekly and have never had issues until today. Tried to place my order online and kept getting an error message, so I decided to check my account, sure enough I was charged for the order so called the store to confirm if they received it. Was greeted with extremely poor customer service and a very rude I’m assuming manager, when explaining the issue multiple times I was told how it’s not their problem, how do I expect them to help with the issue when they don’t deal with online ordering and to call head office, all while giving attitude, so when I started speaking to him how he was to me he decided to hang up on me. Called back for the head office number, they picked up the phone and hung up, called a third time to be told they don’t have the number and I should just google it. Needless to say I am extremely disappointed with how they treat and speak to their customers, especially when trying to figure out if they received the order or not.

  • 2/5 Zacharie C. 1 year ago on Google
    Twice the deal is cheap, and that's about all it has going for it. The pizza tends to be quite chewy and remarkably salty, which overpowers any other taste. At least they are consistent with it, though. I have never seen a pizza from here that is burnt or anything like that. You always get what you expect, it's just what you are expecting isn't very good at all. However I can't give any guarantees of that, or anything regarding food safety. I've never gotten food poisoning from here, but at no point would I be surprised if I did, as it's health inspection records have rather well known to have been historically questionable. But even without direct illness, you probably won't feel great afterward anyway with how salty and greasy it is. I can't speak to the quality of their non-pizza offerings, like wings, as I've never gotten them. Ultimately Twice the Deal would be my last choice of Pizza in the area, even considering price, as with certain deals, this can even be matched or surpassed by better places.

  • 3/5 Samantha H. 1 year ago on Google
    Ordered my pizza at 11:25pm did not receive it until 12:35am. Had to call twice to find out where my order was. They offered me a free pop and a 3rd dipping sauce for free. Pizza was good once as it arrived but extremely unhappy with how long it too. The pizza place was 600metres from my address, unable to go because I had cataract surgery and cannot drive.

  • 3/5 Marie K. 1 year ago on Google
    The pizza taste was delicious but it was cold and tasted uncooked. I heated it in the oven and enjoyed it after doing that. I would order again in hopes that it’s hot when it arrives! Otherwise very tasty.

  • 1/5 Hunter P. 2 years ago on Google
    I live up the street from the hartzle location. Ordered delivery and was told 40 min and it will be here. Waited a hour and a half to get a cold pizza for 25 dollars?! Wont be ordering from here again! UPDATE. The pizza is raw. Nowhere close to be done. Straight raw dough under the toppings. DO NOT ORDER OR EAT HERE. WILL SAVE YOU THE HEADACHE

  • 1/5 Gaming Z. 1 year ago on Google
    Orderd a pizza at 11:15pm wasent here by 12:30am so we drove in to see what happend with 30 mins left before they closed they said 40mins-1hr but arriaved 15min to 1 am... also on top of that the toppings were just dumped on with no care in the world for presentation it was cold and defs not cooked enough ! Also crispy wings??? Yea they werent crispy wings! Btw this is a review coming from a chef's mouth forgot to add cheese was crazy thick and crust was paper thin!!!

  • 5/5 Ez R. 1 year ago on Google
    There was only 1 woman working storefront and a gentleman behind the counter who was making about 10 orders at a time. The woman at storefront couldn’t find my pizza and the gentleman asked if I could stay an additional 7ish min for a fresh one. They ended up finding my pizza but it was the thought of his that really counted. He was very fast and efficient when working while extremely polite and professional when they thought they misplaced my pizza. I only bought a $12 pizza and decided to add a $10 tip for his hard work. The hartzel road Twice the Deal has never disappointed me. 5/5

  • 1/5 Melissa C. 1 year ago on Google
    Hands down the worst pizza I've ever had. Couldn't get through one slice without feeling sick to my stomach. Very doughy. Cheese on the garlic bread was disgusting. Wings were revolting. Zero sauce (when requested extra saucy) and half burnt. The "garlic dip" included was watery and had a funny smell/taste. Will never order from here again. Save your money and get a frozen pizza from No Frills. 🤢

  • 4/5 Sakis M. 11 months ago on Google
    Ordered a chicken shawarma pizza a few weeks ago and really enjoyed it. Ordered the same again but this time it was just a regular pizza with some chicken and onions only. I called the store and spoke to one of the employees about the mistake in my order and he informed me that the manager will be calling me back in half an hour....that was 3 days ago! Have not received a call yet. Not a great customer experience.

  • 4/5 Collin M. 10 months ago on Google
    Came quick ,was still very hot ,toppings seem e fresh and generous with cheese and sauce .crust was a bit thin for thick crust and topping could have been a bit more plentiful and placed out better then in small bounces ontop of each other or a single slice of pepperoni per slice or non on others.cost was cheap with delivery for around 25 bucks with delivery an taxes included for a one topping pepperoni 🍕 . So good deal for bang for buck .

  • 4/5 Kelly B. 10 months ago on Google
    We love your pizza. Sauce was lacking yesterday even after requesting extra. Ordered on-Line, and payed when we got there. Never have we been asked for a code, Hubby came back home and checked his email then when he went back they only needed the last four digits of our phone number. That was a hugh inconvience.

  • 5/5 james j. 9 months ago on Google
    I have been going here for years, and the only ever mixed up my order once. We got to get two pizzas. Always quick service, at a great price.

  • 4/5 Julio A. 9 months ago on Google
    This has now become our go to pizza spot, after our other spot closed down. We usually have pizza nights on Fridays. The prices are just right and the pizza has been well made everytime thus far. I was also overcharged for a special but the staff were quick to make the correction on the spot. Great service!

  • 5/5 ICH RIECHE DICH K. 1 year ago on Google
    First time, pizza was delicious, toppings were fresh and well topped. Smiles upon pick up. Very nice experience for my first time. Thank you kindly.

  • 5/5 Trish K. 1 year ago on Google
    Large 3 topping pizza was excellent! Nice crust and a good amount of toppings. A great tasting pizza at a very reasonable price! Our go to pizza place.

  • 1/5 Kiwi G. 1 year ago on Google
    Have ordered from them a few times and thought it was good. Tonight I got charged an extra $5 more then the total I got in the email confirmation. When I called the store to inquire about this they said that because they’re driving over 5km we get charged an extra $5, even though there was already a delivery charge applied. I asked where it said this and he said it wasn’t stated anywhere, everyone just know this. When I argued that they couldn’t do that, they hung up on me!

  • 5/5 Hilary H. 1 year ago on Google
    It was delish!! I left one piece for my lunch the next day and my sister ate it and I could have cried! (And we aren’t teenagers! ) Great pizza fast service! What more can you ask for?

  • 1/5 Nancey 8 months ago on Google • 2 reviews
    Worst wings I have ever had. Asked for dry and crispy. When they arrived they were undercooked and sitting in 3 inches of the most vile sauce ever. All went in the garbage no one here could eat them. Called and complained and no one seemed to care. Figured we would eat the pizza and lesson learned never go back. The pizza also was under cooked just a big dough pie. Did not call back as there was no point.
    2 people found this review helpful 👍

  • 5/5 Raymond L. 6 months ago on Google • 1 review
    Been a regular for years purely from delivery orders, foods great for great prices! Also this last recent order was the first time I got a pizza that had not been cut into slices lol. Not complaining, it was a funny first for me and I've worked in local pizza places for years, I've made these mistakes a couple times lol things happen.

  • 4/5 Briar H. 2 months ago on Google • 2 reviews New
    Consistently great pizza! Fresh, quality toppings and generous amounts. Great specials and prices as well.


Call +1 905-682-2444 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✗ Wheelchair-accessible toilet
    • ✗ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
  • Service options
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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