5/5 Gabrielle M. 1 year ago on Google
I
stopped
by
tonight
around
7pm
in
the
drive
thru
to
pick
up
a
mobile
order
I
had
just
placed
for
a
medium
fry
and
2
cookies.
I
was
coming
home
from
a
very
long,
tiring
and
stressful
day
at
the
hospital
as
a
nursing
student
and
the
staff
at
this
McDonald's
turned
my
day
around
(special
shoutout
to
the
supervisor/manager
tonight
for
what
she
did)!
When
I
got
to
the
second
window
in
the
drive
thru
I
was
informed
they
did
not
have
any
cookies
ready,
and
it
would
be
a
2
minute
wait
for
fresh
cookies.
I
agreed
to
pull
ahead
and
wait
for
my
order
to
be
brought
out.
I
waited
for
10-15
mins
before
deciding
to
go
inside.
When
I
walked
in,
I
waited
for
maybe
15
seconds
before
the
supervisor/manager
asked
me
if
I
was
waiting
for
the
fry
and
cookies.
She
told
me
she
was
very
sorry
and
that
they
had
dropped
the
cookies,
hence
the
wait.
I
didn't
even
ask
yet
she
offered
to
refund
my
order,
give
me
6
fresh
cookies
instead
of
2,
and
upgrade
my
fry
to
a
large.
She
told
me
to
have
a
seat
and
that
she
would
bring
me
the
order
once
the
cookies
were
ready.
When
she
came
out,
she
also
gave
me
a
cup
and
told
me
to
get
a
free
fountain
drink.
She
really
went
above
and
beyond
to
make
up
for
the
wait
time
and
I
want
her
to
know
this
act
of
kindness
turned
my
bad
day
into
a
much
better
one.
I
really
was
not
expecting
what
they
did
for
me
at
all,
but
I
am
extremely
appreciative.
Thank
you
to
the
team
at
St.
David's
Rd
McDonald's!