Manhattan Bar & Grill image

Manhattan Bar & Grill

Restaurant Bar Family restaurant Bar and grill Sports bar

😠 Bad costumer service experience, we ordered an app over the phone for pick up and on the menu it says half priced apps after 9pm so we go to pick up our order and we are charged full price and when we asked the bartender why she didn’t inform us before hand that it would be full price if we had orde... People often mention great, service, good, staff, menu, time, fish, order, price, Great,


Address

405 Vine St, St. Catharines, ON L2M 3S6, Canada

Website

www.themanhattan.ca

Contact

+1 905-934-2772

Price rating

$$ $$

Rating on Google Maps

4.20 (685 reviews)

Open on Google Maps

Working Hours

  • Monday: (Christmas Day), 12 pm to 2 am, Hours might differ
  • Tuesday: (Boxing Day), 12 pm to 2 am, Hours might differ
  • Wednesday: 12 pm to 2 am
  • Thursday: 12 pm to 2 am
  • Friday: 12 pm to 2 am
  • Saturday: 12 pm to 2 am
  • Sunday: (New Year's Eve), 12 pm to 2 am, Hours might differ

Featured Reviews


Frequently mentioned in reviews: great (18) service (17) good (11) staff (11) menu (9) time (9) fish (8) order (7) price (7) Great (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kaitie S. 1 year ago on Google
    Bad costumer service experience, we ordered an app over the phone for pick up and on the menu it says half priced apps after 9pm so we go to pick up our order and we are charged full price and when we asked the bartender why she didn’t inform us before hand that it would be full price if we had ordered take out and she very rudely said “that’s not my job” with a terrible attitude. Now we think the food is great but because of the awful service and rude attitude we will not be going back and I will be telling my friends of the incident. I work in customer service myself and I would never ever speak to a customer this way it is completely unacceptable and it affects the company, very bad look on manhattans behalf.
    4 people found this review helpful 👍

  • 1/5 wanda w. 1 year ago on Google
    we ordered 2 rueben sandwiches to be delivered. not only was the delivery price way too high the delivery was 25 minutes late. They put wet pickles on top of the bread, everything was soggy and falling apart, the fries were cold and soggy. I will never order from there again! I called to check on the order and asked specifically if the food would still be hot and I was assured it would be. We are very disappointed!
    3 people found this review helpful 👍

  • 1/5 Steve D. 1 year ago on Google
    Fish and chips served uncooked, raw fish in batter, place needs experienced cooks. Excellent service, waitress offered to have the cook remake my order but sorry after biting into uncooked fish it does not leave a good taste in regards to cooks experience. Waitress did not charge me for my beer as well. Love this place hopefully cooks improve. Cheers
    3 people found this review helpful 👍

  • 1/5 Jessica h. 1 year ago on Google
    Spinach dip was terrible. They refused to take it off our bill or replace it with something better. Server was also very rude. Do not recommend going there.
    2 people found this review helpful 👍

  • 5/5 Joanna R. 3 years ago on Google
    If you haven't visited this place, well, it's time. You'll find the friendliest staff ever, Allora, Stef and Sara will make your stay wonderful. Plus the food is delicious and there was no delay in the service at all. You will feel like at home with this great service.🤩🤩👍
    2 people found this review helpful 👍

  • 1/5 Tyler V. 1 year ago on Google
    Terrible service. Was sitting for almost 15 minutes before a server even acknowledged us. And when they did finally, it was after we had gotten the menu that they mentioned "oh it's after 9 pm apps are 50% off".
    1 person found this review helpful 👍

  • 5/5 Shantastically S. 1 year ago on Google
    Fresh, fabulous food! Great staff!
    1 person found this review helpful 👍

  • 5/5 Howie 10 months ago on Google
    This place is very good, we enjoyed the roast beef dip sub and the buffalo chicken wrap. The price isn’t bad at $18 but for the flavour it is worth it.
    1 person found this review helpful 👍

  • 5/5 mychelo s. 9 months ago on Google
    Shout out to our server Bailey We had a party of 50 and she took care of us all on her own, she was fast and efficient and didn’t miss a beat! She was constantly on the move to make sure our event went perfectly. Every guest was very pleased with her and her service
    1 person found this review helpful 👍

  • 5/5 DOUGLAS L. 5 months ago on Google
    Patio was Great nice sunny day , great service and nachos were yummy !! Set inside last night , fantastic service and food was great!!
    1 person found this review helpful 👍

  • 5/5 Tracy 1 year ago on Google
    The food is delish and the staff are friendly! The food is reasonably priced. No complaints there. The women's washroom was a tight squeeze. Not recommended for wheelchair access, unless there is another one I didn't see. Overall, I loved it!
    1 person found this review helpful 👍

  • 5/5 Sarah H. 1 year ago on Google
    On a 2 week holiday this was the best food we have had. Highly recommend this restaurant in the back room it was quiet. All 4 of us had different dishes and rated them all 10/10. I had the Steak and Cheese power bowl and it was up there in my top dishes and I'm a food critic.
    1 person found this review helpful 👍

  • 5/5 Bryan B. 9 months ago on Google
    I love that they have a keto menu and keep everything within a price point. Friendly staff and a great atmosphere.

  • 5/5 Cubby S. 9 months ago on Google
    Incredible food, great atmosphere, and amazing owner! Best service we've had in a while, and around the corner from where we live, which is an added bonus! Ordered an item off the keto menu - loaded with steak, cauliflower and other super nutritious, and flavourful food! Could not recommend more highly!

  • 3/5 Wylam S. 9 months ago on Google
    Nice little spot to drop in. We sat on the patio aka parking lot the after 9:30 pm menu is cheaper. We had wings and fries. Very good food and a great price

  • 5/5 Rod S. 1 year ago on Google
    I've come to get my holiday dinners here now for the past 3 years. Prices are reasonable and the food delicious. I have 6 members of my family that love the meals as well. Very highly recommend!!

  • 5/5 S Azevedo (. 9 months ago on Google
    Always a pleasure to stop here for food and drink. The keto menu is fantastic, the drinks are always good, and staff is super friendly.

  • 3/5 Marla S. 9 months ago on Google
    Food was ok. Chicken soulaki was not good. Fries were disgusting. Waitress was ok. Won't be back

  • 1/5 Jimberly B. 3 months ago on Google New
    Tried this spot on a whim and won't be going back. Not good food or expreince. Ordered the spinach dip and fish n chips. Everything was bland and soggy and too much oil. Had to take a covid test when I got home to make sure I wasn't losing my taste. Turns out I don't have covid, just wasn't a great place to eat. Wasn't given much assistance and mostly ignored when we stated we weren't happy with our food. I don't know if there was a miscommunication or if the waitress just didnt care but due to the general ignorance we faced and how much time they spent all socializing with eachother instead of looking after guests, my guess is the second. I don't recommend making this place a priority visit unless you wanna relive the horrors of wondering if your tatsebuds are failing because of covid and being ignored by the popular kids in highschool simultaneously.

  • 5/5 Ashtar A. 7 months ago on Google
    Blown away by how good their burgers are!!! Burger of the week is magical! Dave the Kitchen Manager is a culinary magician! Best burgers I have ever had! My wife LOVES their buffalo chicken dip! Very extensive menu. Ladies are always nice there! Locally owned too!

  • 1/5 Em K. 3 months ago on Google New
    Went to this joint a few times, every time I have left feeling sick. It stinks like actual garbage and the first time I was like, maybe a one off. Maybe it’s garbage day who knows. But no, give it another chance and it smells yet again. Met the owner, he’s super aggro and not really well versed in customer service it seems. My final straw was that I found a finger nail in my drink. Never again will I visit this establishment unless a new owner ever takes over.

  • 5/5 Roy Allan E. 5 months ago on Google
    Always able to accommodate, and always in an extremely professional friendly manner…. Food, service, and overall experience warrants a 5 star at the very least… this place has been around a long time and I hope it’s here for many more years. Highly recommend

  • 3/5 Meaghan R. 4 months ago on Google
    All I can say is... If you don't enjoy your job maybe you shouldn't work directly with people.... However, the food itself was inexpensive and absolutely delicious and you get tons for your money! Would definitely order the food....for takeout.

  • 1/5 Daryl F. 4 months ago on Google
    Not happy! I ordered 3 pounds of wings and asked waitress for all flats with no drumsticks. She told me that she could ask the cook to accommodate me but that chances are some drumsticks will be included. When I got home too my disappointment I had half of a pound of flats and the rest drumsticks?? This is not the first time that the cooks have screwed me over but let me tell you it's the last. My family and friends are not impressed either and we all will share this disappointment with our community. To bad us good paying, kind customers are not a valued at The Manhattan bar and grill and just to add insult to injury I left a tip.... Goodbye

  • 5/5 Darlene M. 1 year ago on Google
    Ordered the keto steak bowl and was more than impressed! Rather than filling it with cheaper items, it was absolutely loaded with steak and cauliflower 😋😋😋 and delicious! Serving was huge; and price more than reasonable!

  • 5/5 Olivia W. 1 year ago on Google
    Stopped in after a volleyball game & we’re pleasantly surprised! Good food, great prices on their late night menu, and friendly service. Will visit again!

  • 4/5 Dawn G. 2 years ago on Google
    Delicious food, well priced. They also have a keto menu. Yummy food. My only problem was with a couple of the waitresses not very friendly. Also if you are picky about staff wearing masks do not eat here.

  • 4/5 Todd A. 1 year ago on Google
    Food was great other then the garden salad. Fir some reason they use romaine lettuce in it instead of iceberg and Spring mix. It also tastes like it wasn't washed. Other then that the food was great.

  • 4/5 Matthew R. 1 year ago on Google
    Great little bar and grill. Treated my kids amazing. Haven't been during a busy time but we will be back. Very keto friendly [Reply to restaurant response; 5th star was taken off due to over cooked fish (fish and chips style) and fries taste frozen now fresh.]

  • 5/5 Elizabeth M. 1 year ago on Google
    We had the most amazing experience yesterday. The food was delicious and the service was excellent. It was so good we ordered tonight for delivery. We are visiting from out of town and this was one of the highlites of our visit. We can’t wait to come back.

  • 4/5 Leah R. 1 year ago on Google
    First time at Manhattan Bar to see Rock of 80's band. It was pretty busy and wait staff were kept hopping, but we could've gotten better attention from our waitress for as many times as she walked by. Pizza & wings were great! Gluten free/keto pizza is very yummy!

  • 5/5 Nolaas: Keto, Gluten Free, Vegan R. 2 years ago on Google
    We absolutely love coming here. Our whole family can eat here and be accommodated with trust and transparency. Food is fresh, consistent and more then enough for leftovers. HIGHLY recommended for anyone looking for a great meal and amazing staff.

  • 5/5 Karen S. 1 year ago on Google
    Patio was great, we were even able to bring our dog to sit outside! Beef on a bun fantastic with their French fries!! Very friendly staff felt welcome didn't use the washroom facilities but all in all great night out and pretty affordable

  • 4/5 Amy C. 1 year ago on Google
    I ordered the Beef dip with fries and it was good. The waitress took our order quickly and made sure that we didn't need anything throughout the meal. However the menus need to be cleaned there's food all over them. I didn't use the facilities so I'm not sure about the cleanliness the rest of the place could use some elbow grease but it wasnt horrible. My first time here wasn't so bad.

  • 5/5 dave g. 2 years ago on Google
    Great food, great staff! And the Guinness ain't to bad either ! 😁

  • 5/5 Bill B. 2 years ago on Google
    Food was fantastic. Kitchen got slammed and our order took longer then normal BUT the staff acknowledged it and took care of us....GREAT customer service. We will definitely be back.

  • 1/5 Bob M. 2 years ago on Google
    Very disappointing. No hand sanitizer when you enter, or on the tables. Had to ask for the table to be wiped off, obviously tables aren’t sanitized when patrons leave. Waitress snippy and have there masks off too often. Coffee and tea refills were cold. Food was not enjoyed, by all 4 of us. We will not be back.

  • 5/5 Christine B. 2 years ago on Google
    Great food , awesome service. They have a large patio seating area but it was raining so we sat inside. They have plenty of seating inside. I got the personal 4 slice pizza with pound of wings and a pint of beer all for 24 bucks! Wontons for an app and they're so good! My boyfriend got the fish and chips and he loved it. HUGE pieces of fish and awesome fries and coleslaw to go with. Will for sure be returning!!

  • 5/5 Eli L. 2 years ago on Google
    Great place. The best fish and chips

  • 5/5 RENE R. 2 years ago on Google
    Always great food ! The Pizza and Wings are always great . Today I Ordered the Family Deal Of Steak Subs and Fries for me and 2 of my co-workers. Definitely is a feast that does not leave you hungry ! Also added gravy on the side and that was a big hit too! Great Place


Call +1 905-934-2772 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Food
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Food at bar
    • ✓️ Small plates
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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