Featured Reviews


Frequently mentioned in reviews: clean (35) room (31) stay (29) view (21) staff (21) great (21) friendly (17) nice (15) rooms (15) comfortable (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kate F. 1 year ago on Google
    They have a really nice little lake view. It's a very clean place for that price point. The staff is a nice welcoming family. It's easy access to the highway so it works out great 👍 Lovely place to crash when visiting neighborhood vineyards
    1 person found this review helpful 👍

  • 4/5 Sue M. 2 years ago on Google
    Very clean. Comfortable bed and pillows. Pretty view out the back window
    1 person found this review helpful 👍

  • 5/5 Norane O. 2 years ago on Google
    Excellent Room. Mary and all the staff are super welcoming. Mary made sure we got a suitable room for our needs. Defo coming back again
    1 person found this review helpful 👍

  • 4/5 Michael W. 2 years ago on Google
    Breakfast shut down due to COVID,and price reduced. Helpful pleasant staff, clean comfortable room with great river view.
    1 person found this review helpful 👍

  • 5/5 Yang C. 2 years ago on Google
    Such a lovely experience! I was initially skeptical but the cleanliness and friendliness of the staff blew me away. Mary Nguyen will take care of you! The room was absolutely spotless and so comfortable. The River view lived up to the hype. I would 100% book a room at the Capri Inn again. Just know that they will collect a deposit for incidences up front during check in.
    1 person found this review helpful 👍

  • 5/5 Luke B. 2 months ago on Google • 77 reviews New
    Had to stay in St.Catherines due to an emergency. The first night stayed at a big name chain hotel which pride itself on being an upper level 4-5 star hotel. The second night I stayed at the Capri for half the price of the big chain. The Capri was not only a better value, it was a better room. Bed was more comfortable. The room was nicely renovated and the grounds and location were great. I would definitely recommend this nice family run business.

  • 5/5 Tanja D. 2 months ago on Google • 17 reviews New
    This place is a gem. The rooms are very clean and quite spacious. We've been to all the other hotels in St. Catharines and this is by far the most reasonable and the nicest. Will definitely stay here again.

  • 5/5 Laura V. 3 months ago on Google • 10 reviews New
    I have stayed at the Capri Inn three times and enjoyed it each and everytime. Its affordable, clean, and always quiet. I was lucky to stay in one of the lake view rooms and the view is gorgeous!! Its an older building with retro decor, but well maintained and super clean and comfortable. The staff are friendly, welcoming, provide coffee, tea, and housekeeping services. Great location to explore St. Catherines or any of the Niagara area from.

  • 5/5 Addison M. 3 months ago on Google • 4 reviews New
    Newly renovated, laminate flooring is just freshly installed. I make frequent trips to Niagara, and this is my go-to. Best bang for your dollar, in a no-frills motel. The management cares, they are constantly spending money on up-keep, and upgrading. This motel has been around for decades, truly a hidden gem. Get your best price by calling directly, and not through other sites. Management takes concerns or questions seriously, just reach out. Friendly staff always smile and waving when we arrive, it's nice to have the home away from home. Security cameras everywhere, it's nice to have that peace of mind

  • 5/5 Lillian R. 5 months ago on Google • 3 reviews
    We chose to stay here for the location and the great reviews. We were not disappointed. The rooms were clean and cozy. We had fresh supplies and cleaning daily. The staff is wonderful and very friendly. Julie is a fantastic hostess and treats her guests like family. Thank you for our home away from home and I look forward to our next visit.

  • 5/5 Jo G. 1 year ago on Google
    My husband and his crew has stayed here many times, and are pleasantly pleased with the staff, the rooms… Everything! In 20 years, it’s their favourite spot to stay when working.

  • 5/5 Riding R. 11 months ago on Google
    I had a get two day stay at the Capri. The lady at the front desk was super friendly. Her husband was also friendly. The room was clean. I would stay there again. The staff do an awesome job keeping the rooms clean. Lots of restaurants on the strip you can walk to. I requested the lake view. Can't beat that view for the price. A++++.

  • 5/5 Courtney D. 11 months ago on Google
    Very happy with our stay, the staff are very friendly. Location is great just off the highway. Rooms are very clean and beds are very comfortable. Would definitely stay here again.

  • 5/5 Sheri H. 1 year ago on Google
    Spent last night there, the room was absolutely amazing! Looks like everything thing in it was brand new! It was spotless! The coffee maker made enough for 2 large cups, also had tea and hot chocolate. I would definitely stay there again.

  • 5/5 Philip S. 11 months ago on Google
    Spacious and clean rooms, very friendly staff and excellent customer service. Thick walls so very quiet especially since it is near the highway but didn't hear a thing. Will definitely stay again if in the area.

  • 5/5 Michelle H. 1 year ago on Google
    Two thumbs up! We were in town for a family funeral and wanted a clean safe place at a reasonable cost. The room is designed for travellers. Boot mat, luggage rack, large area to hang clothes, cubbies and a fridge. We have a water view and saw swans this morning. The room was very clean and well maintained which is most important to me. I would stay here again without hesitation. Thank you!

  • 5/5 Leeann S. 9 months ago on Google
    Greta location next to everything. Affordable and clean. They have a nice view from the window if your room it situated at the back.

  • 5/5 Jeff B. 11 months ago on Google
    My favourite place to stay in St Catherine’s. Owners are very friendly and helpful. Rooms are super clean. If you are staying in St Catherine’s you can’t go wrong here.

  • 5/5 Mohamed G. 9 months ago on Google
    The room was very clean with a beautiful lake view. Staff are very friendly and lovely. Beds are comfy and not far from Niagara falls.

  • 5/5 Vince Van D. 9 months ago on Google
    We couldn't be happier with everything at this motel. Rooms were clean. The landscaping is immaculate. Great location, and the service couldn't be better.

  • 5/5 Jim W. 9 months ago on Google
    Very nice and friendly independent hotel in St. Catharines. Excellent value. Have stayed here a number of times with good results.

  • 5/5 Sullavan H. 5 months ago on Google
    On a trip to Niagara Falls, my family and I decided to stay at Capri Inn based on the positive reviews online. As soon as we entered the office, we were welcomed by the happy and smiling staff. She was able to accommodate our family with 2 side by side rooms at a great price! The rooms were spacious and clean. Any staff member we met was always friendly and kind. My 3 year old daughter LOVED the koi pond! We could see it from our room! Will definitely stay there again! Excellent customer service! Excellent place to stay! Thank you for a great experience :)

  • 5/5 John E. 6 months ago on Google
    Wonderful surprise. Older hotel but very well maintained and clean. Comfy beds and lots of towels provided.. very good price compared to other nearby accommodations. Discovered a koi pond in the front of building.

  • 5/5 Derek N. 6 months ago on Google
    Staying at the Capri was a good experience. It was quiet, very clean, and not expensive. The staff were most curtious and accommodating. I have stayed there several times this year and would highly recommend it.

  • 4/5 Jedd W. 7 months ago on Google
    Exceeded our expectations. It is relatively cheap compared to the surrounding accommodation. Service is A grade and they couldn't have helped us more, great people. Location makes it easy to get wherever you're going and a fecent decent places to eat close by.

  • 5/5 Blanca C. 6 months ago on Google
    Every time we come to St. Catherine’s we stay here, staff 11 of 10. Cleanness and view never disappoint me. Thank you Julia to accommodated us in our stay. We will always come back and recommend to everyone 👍💯

  • 5/5 Kimberley P. 5 months ago on Google
    Great rate, my room was very clean, very comfortable, this is in a very convenient location to hwy, food and gas, and friendly service. Suited my needs perfectly.

  • 5/5 Heather M. 5 months ago on Google
    Although the decor is dated, it is very clean and spacious. The view of the lake and sunset was a wonderful surprise. The staff are very friendly and professional.

  • 5/5 Gerry P. 2 years ago on Google
    Conveniently located next to highway exit yet super quiet! There are several restaurants located close by. The grounds are spotless and the room was super clean. The gentleman who checked me in was very courteous and even remembered my last name and pronounced it correctly the next morning while checking out (which most people don't). Our room looked out over the water so we had a nice view. Rate was very reasonable. Highly recommended and would definitely stay here again. Thanks.

  • 5/5 V'Ger_iTech (. 2 years ago on Google
    Great place to stay right off the highway. Nice clean rooms and affordable. Owners very nice as well staff.

  • 3/5 Kevin C. 2 years ago on Google
    Checking in is easy and straight forward. Good location and clean but you get what you pay for, feel its a bit over priced for what it is.

  • 5/5 Robert N. 2 years ago on Google
    Very efficiently run facility. Mary and her team offer first class accommodation at a reasonable rate. Great value!

  • 5/5 Paul D. 2 years ago on Google
    Wonderful place to stay when in or around St. Catharines. Ideally located right off the QEW Niagara at the Ontario Street exit. Have stayed here four times and have never been disappointed. Mary at the front desk is polite, helpful and very accommodating. The rooms are clean, well appointed and sound proof. Beds are very comfortable and the hot water in the bathroom is plentiful. Complimentary pastries and juice in the morning from 7-10. Excellent service and accommodations.

  • 5/5 Rebecca P. 2 years ago on Google
    One hotel screwed us over, and the sweet lady and young man helped us out and we got the last room. It was right before my cousins wedding we thought we were going to have to get ready in the truck. So amazing, professional, thoughtful and a very clean hotel! I will 100000% recommend this place. Thank you for getting us out of the rut we were in! 🙏

  • 5/5 Gail K. 2 years ago on Google
    This is the Best place I have ever stayed. The price is perfect BUT what is even better is the service. The rooms are clean, fresh and sanitized. From the Minute you check in until you Check out, You feel like a person not just a number. So personable, polite, accommodating and The best is FRIENDLY. This is my go to place when I visit St Catharines. Its a family run business that makes you feel right at home 5* In my books

  • 5/5 Siegfried B. 2 years ago on Google
    We were pleasantly surprised by this place. The ratings and reviews were all good, but having grown up near the "hotel by the highway", it was surprisingly quiet. Really well-kept and equipped with all we'd need, our stay was very pleasant.

  • 3/5 Christine H. 2 years ago on Google
    Stayed overnight for a wedding. It's a budget motel so the room was as expected – a little dated and not all that great in natural sunlight. Checking in was fairly straightforward (and points for the clerk who sanitized everything) and check out was quick. The bed itself was so-so (mattress felt like it was close to retirement) and the room seemed clean, although we didn't want to look too closely. The only real detriment was the 3:00 AM noise from the other guests – if you're staying over the weekend, bring some earplugs. **Just wanted to add that I would never write a review for something/some place that I'd never experienced. The reservation was under my partner's name and we stayed in September 2021. We didn't get our initial reservation of a single queen room and instead got a double on the main floor (which was fine). And I appreciate the response from the owner, who I thought was great. The review stems from our experience from staying overnight (the state of the room, the quality of bed, the noise, etc.).

  • 1/5 Jason M. 2 years ago on Google
    Mary Ngyuen overcharged me when Teddy charged me $85. Mary charged me north of a $100 plus a $300 security deposit. Unacceptable. Go to the Holiday Inn for cheaper rates and better service and amenities.

  • 5/5 Chirag S. 2 years ago on Google
    It's a comfortable place as long as you just need a place to sleep. They try to give you their best.

  • 5/5 Rebecca R. 11 months ago on Google
    It was a last minute decision to stay and due to the reviews we chose to stay here. Great customer service, clean room, comfy bed and a hot shower. We had a view of the pond which was nice and right off the highway. It wasn't even really all that noisy being so close.

  • 5/5 Anthony M. 1 year ago on Google
    Great room at a great price. Owners and staff clearly take a lot of pride in the place. (Feels good supporting a local business!) Clean, comfortable, and close to everything. Try and get a room on the east side of the inn for a very nice view of the river, bridge, and sunset.

  • 5/5 Ryan M. 1 year ago on Google
    Clean, modern and comfortable rooms with friendly staff and plenty of amenities. This place is a gem and well worth a stay in your itinerary. Close walks to restaurants and a moments distance from the highway. From here, you can tour the area, if need be. You can tell that the owners have taken great pride in the Capri Inn and your stay will be a good one because of that. Thank you!

  • 5/5 Sharon P. 1 year ago on Google
    White fluffy towels, comfortable beds, super clean. Friendly helpful check in.It is an older building but has been tastefully updated. We had a river view and swans were nesting and swimming right out our window. It's close to so many amenities, gas, restaurans drug stores etc. I would stay again, it is a gem! It also was very quiet despite being right off the QEW.

  • 5/5 Gillian S. 1 year ago on Google
    Conveniently located next to the highway and yet we couldn’t hear it. Comfortable beds, good quality towels, view of the river… great value for money. Good central location for us as we were there to explore the wineries, the falls and the surrounding areas. Staff were friendly and informative. Morning refreshments of fresh juice and muffins provided.

  • 5/5 Ishmael H. 1 year ago on Google
    Great rooms in regards to cleanliness and noise isolation due to concrete partition walls. Staff were extremely friendly and welcoming from the service desk to the cleaning crew. Location is great and in walking distance to great food options. Provided breakfast consists of orange/apple juice and muffins/cookies (individually wrapped) and an ice machine on site was quite useful.

  • 5/5 Barb E. 1 year ago on Google
    We stayed at the Capri Inn for the first time and we just loved it. Our room was spotless in every way, beautifully appointed, comfy beds, view of the river, nice shower. Continental breakfast was limited but adequate. Definitely coming back and highly recommend.❤️

  • 5/5 Dajbuzi J. 1 year ago on Google
    We were lucky to get a room with a view! Very nice stay during busy festival weekend in St. Catharines. The staff was friendly and we had a great sleep as the hotel was very quiet even though full of guests. Bed was very comfortable too!

  • 5/5 Brandon B. 1 year ago on Google
    Can't say enough good things about the Capri Inn. Great rooms,great location. Easily the cleanest well kept place I've stayed in in quite some time. Highly recommend this place to anyone. Lots of restaurants and bars close by to boot. 10/5*

  • 5/5 Jolene B. 1 year ago on Google
    Upon arrival the young man checking is in greeted me by name, (what! do you offer psychic readings I asked). He laughed and asked me how my hike was. I couldn't believe that he had actually written down when I made the reservation weeks before that my friend and I were hiking the Bruce Trail for 2 days. He stated he put us in an end room to make sure it was quiet and we had a view of the water. The room was perfect, clean, comfy beds, (we hiked 23 km that day), great water pressure in the shower, mini fridge for the left over pizza and coffee for the morning. Woke up the next morning refreshed and went to pick up muffins and juice in the refreshment room. My friend and I would come back here each time we hiked but unfortunately the Bruce Trail end 900 km from there. Hope this review gives you the confidence that booking The Capri Inn is a great choice.

  • 5/5 KAR 1 year ago on Google
    Fantastic! The staff was wonderful. The room was very spacious and very clean. The room had everything you could possibly imagine or need. As well, the location couldn't have been better. It is right off the QEW. There are lots of amenities close by.

  • 5/5 Karl T. 1 year ago on Google
    Very clean and friendly privately run hotel. Excellent location and good value as well. Nice break from the big chains. Will stay there again.

  • 5/5 Laurie C. 2 months ago on Google • 1 review New
    Was a very nice hotel and experience - especially for the price we paid! View of river, great location, very comfortable beds and pillows, quiet, great showers and nice bathroom. Absolutely no complaints and for $139 including taxes for 3 people on a Friday night !! Will definitely return!

  • 5/5 E S. 3 months ago on Google • 2 reviews New
    Have stayed here so many times. The woman at the front desk is lovely, and the rooms are clean and comfy. It’s right off of the highway, so super convenient. They also usually have muffins and juice available for a quick and easy breakfast!


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