Food Basics image

Food Basics

Discount supermarket

👍👍 CLEAN and friendly great fresh produce, lots of products to choose from and even the cashier remembers me, hi Linda ! The prices are easily most competitive, with some great sales. People often mention store, produce, great, time, shopping,


Address

149 Hartzel Rd, St. Catharines, ON L2P 1N6, Canada

Website

www.foodbasics.ca

Contact

+1 905-684-7439

Rating on Google Maps

4.20 (984 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 9 pm
  • Friday: 8 am to 9 pm
  • Saturday: 8 am to 8 pm
  • Sunday: 8 am to 8 pm
  • Monday: 8 am to 9 pm
  • Tuesday: 8 am to 9 pm
  • Wednesday: 8 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: store (14) produce (8) great (7) time (7) shopping (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Laura R. 4 months ago on Google • 110 reviews
    CLEAN and friendly great fresh produce, lots of products to choose from and even the cashier remembers me, hi Linda ! The prices are easily most competitive, with some great sales.
    2 people found this review helpful 👍

  • 5/5 LUMA A. 5 months ago on Google • 52 reviews
    I was passing by the area, and I just wanted to buy something frish to eat. At the door, Linda one of the cashier was really helpful and welcoming. So i decided to do my weekly groceries at that nice store. staff really make a difference
    1 person found this review helpful 👍

  • 1/5 Robin S. 1 year ago on Google
    Not a complainer but not going back either - to the manager of this store it is very dirty!!! I wanted to buy an onion but they were all old and rotten - a lady I spoke to said all the sweet potatoes were rotten as well- I will do the extra drive to go to the Geneva st store - oh and I forgot my apples I bought we old and close to turning bad but I ate it anyway - for the prices we are paying the quality is pathetic !! Whoever is running this store needs to be replaced - rant over - one star is a gift 🎁
    1 person found this review helpful 👍

  • 5/5 JC L. 1 year ago on Google • 555 reviews
    Stock is always available and fresh. Friendly staff. Clean facility. Parking in front can be tight. There is a big lot. Self Check-out available. Cashiers are very quick. No credit card surcharge.

  • 3/5 paul c. 1 year ago on Google • 273 reviews
    Its a typical basic food store. Very popular given the lower prices compared to the fancy grocery stores and its location. They usually have some good sales but like all the other grocery stores its usually the junk food on sale. Staff are pleasant and helpful. Parkind is no issue

  • 4/5 Shelley M. 8 months ago on Google • 121 reviews
    Lots of great deals this week. Delissio pizza 1.99, ribs 5.95, Campbells soup 87 cents. Hunts sauce 1.47. My only criticism is that the produce isnt great.

  • 4/5 Kevin R. 3 months ago on Google • 33 reviews New
    Some great price in the fruit department. 20 lbs of different orange's and Tangerine for only $2.00

  • 5/5 DA 1 year ago on Google • 29 reviews
    First time doing groceries here and I discovered they have a lot of great deals! I also found dinosaur nuggets here (which are hard to find in walmart) yey!! :)

  • 5/5 Marc R. 6 months ago on Google • 23 reviews
    Almost everything I ordered was available & arrived within the estimated delivery time & the UBER EATS driver & helper were very pleasant & took care in handling all the groceries, I gave them another $10 as they deserved it 😊❤️👍😎☮️

  • 5/5 Russell W. 4 months ago on Google • 10 reviews
    Been going there for a long time the new lady is very pleasant. Employers should take notice how to treat consumers.

  • 5/5 Laurie B. 10 months ago on Google
    I really like this store, close to my house

  • 4/5 Peter L. 1 year ago on Google
    Really like their produce. Prices are better here. They are not involved in any gimics like Air Miles. All that does is raise prices. I switched from Zehrs about 6 months ago and prefer to shop here at Food Basics. Zehrs is much more expensive and their PC Optima program is useless unless you buy their bulk item specials . Also you can get some bargains but you have to buy at least 2 of the same items when you only need one. The staff at Food Basics are very helpful and down to earth. The store could use a bit of a refresh though. Its okay for now but they should update it soon. Highly recommend this store above all other grocery outlets in Niagara. No Frills is okay, but there are too many reduced for quick sale stickers on their meats. Will not buy from them for that reason.

  • 5/5 Caleb M. 1 year ago on Google
    Food basics is always my weekly grocery shopping go-to, and this store in particular has quite a robust produce section. You can nearly always find discounted produce, perfect for dinner the night or night after you buy it. Definitely recommend shopping here for quality groceries at a quality price.

  • 5/5 Carlo Z. 1 year ago on Google
    Great place. I called to buy a full skid of water for my employees to have on there trucks to stay hydrated for the summer while working. Jay at Food Basics was Awesome and accommodating to my needs.

  • 5/5 Aamir A. 1 year ago on Google
    Most Trust Worthy Store. Forgot my Wallet at the cashier. Went next day morning and they had kept my wallet full of cash, cheque and Cards safe with them.

  • 1/5 Bella B. 11 months ago on Google
    I am a frequent food basics shopper. This was my first time at this location and I was very disappointed with the customer service! Definitely will not return!!

  • 5/5 joe b. 1 year ago on Google
    Always a pleasant environment plus the cashier's got nice hooters

  • 5/5 Kam S. 1 year ago on Google
    Who ever does your hiring at this location KEEP THEM! I have been shopping here for 8 years and it’s always pleasant customer service. Thank you

  • 4/5 DOUGLAS L. 1 year ago on Google
    Great deals on sale items , when they have a sale very well stocked !! Everyday deals and their brand of products are well priced

  • 5/5 t g. 1 year ago on Google
    I have not been to food basics for a long time ,love your new look.will be shopping here from now on. My new food store. Fantastic prices. Thankyou nnnewfoofowas along time.

  • 4/5 Coco C. 1 year ago on Google
    I like the store. The produce and the meat section is really good. However, they lock up baby formula section. It's hard to find an employee for assistance especially with a baby and a stroller.

  • 4/5 Brad G. 2 years ago on Google
    Just recently started shopping here after 21+ years in the neighborhood. I was pleasantly surprised by the produce selection and quality. Most items are cheaper than Sobeys or RCSS, but there are still a few items I have to bounce around to other stores to get. By switching from Sobeys to here, I'm easily knocking 75 bucks or more off our weekly bill.

  • 5/5 Stacey H. 1 year ago on Google
    I usually always go here to grab odds and ends from here. Also clean and staff is always friendly

  • 3/5 Prem B. 1 year ago on Google
    Every time im there there is berly any stuf in the back to help u with milk I find the one on Geneva wah better then the one on hartzel st. Plus they took alot of gluten free products of the shelfs

  • 5/5 Brian C. 1 year ago on Google
    Well stocked, well managed, and great new store upgrades. We shop here each week. They are very friendly and helpful. Prices are in line or cheaper.

  • 1/5 Lisa R. 8 months ago on Google • 1 review
    Filthy, smells like an animal cage and the produce quality...... I can't even think of a respectful comment so I just won't.. 🤨 This economy is hard for folks, and I can only Imagine for those on a fixed income who have no choice but to shop here.....shame on you for offering anyone this Quality of food and shopping experience. Whomever is managing this place should be ashamed. I have NEVER seen anyone with a temp gun to check the meat, the freezers are outdated and things are between melting or frost all over the boxes, the seafood area have bags of product that looks half frozen and has condensation on them. Someone is going to be sick. This used to be our place to shop and since the pandemic we have notice a steady decline of the store overall. Each week it gets worse..... Today's experience has sealed the deal....we just cannot anymore just unbearable. We shop at multiple places weekly and this is the only store that is of concern......I see so many positive reviews and there is noway that these are not employees or family and friends...just unacceptable. 😭


Call +1 905-684-7439 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cash only
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Prepared foods
    • ✓️ Organic products
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

Trends



Last updated:

Similar Discount supermarkets nearby

Food Basics image
1
Food Basics
Discount supermarket
👍 The selection and prices are really good but recently they have been reducing staff. The staff that worked through the pandemic seem to be gone. There are fewer cashiers open now that the self checkout is available. The staff no longer bring in the carts to sanitize them. You have to bring in y...
4.10 (1.2K reviews)
Last updated:
()