Performance Acura Niagara image

Performance Acura Niagara

Car dealer Used car dealer Acura dealer

👍👍 What an exceptional experience I had at Performance Acura Niagara. I bought my 2022 Acura from Alexandra. She was wonderful- knowledgeable, attentive, with a no pressure approach! Michelle is very organized and made the financial part run efficiently explaining all options to pick what best suits my... People often mention Acura, experience, Nathan, Michelle, service, Performance, vehicle, dealership, process, Alexandra,


Address

158 Scott St, St. Catharines, ON L2N 1H1, Canada

Website

www.performanceacura.com

Contact

+1 905-937-1811

Rating on Google Maps

4.70 (476 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 7 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 5 pm
  • Sunday: Closed
  • Monday: 9 am to 7 pm
  • Tuesday: 9 am to 7 pm
  • Wednesday: 9 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: Acura (29) experience (26) Nathan (22) Michelle (19) service (19) Performance (15) vehicle (14) dealership (12) process (12) Alexandra (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ola P. 2 years ago on Google
    My husband and I had a great experience buying our new vehicle from Performance Acura Niagara. Alexandra Tomulescu is very knowledgeable, as is the rest of the team. They were able to obtain the vehicle in the specific package category and colour we wanted. We were pleased with the trade in value for our old vehicle too. Performance Acura Niagara made coming from out of town to complete the whole transaction and car buying experience go smoothly.
    6 people found this review helpful 👍

  • 5/5 Kim S. 2 years ago on Google
    What an exceptional experience I had at Performance Acura Niagara. I bought my 2022 Acura from Alexandra. She was wonderful- knowledgeable, attentive, with a no pressure approach! Michelle is very organized and made the financial part run efficiently explaining all options to pick what best suits my lifestyle. Ako took his time showing me all the details on how to set up my new ride to be completed customized to my preferences. Thank you everyone! I love my new car
    6 people found this review helpful 👍

  • 5/5 Matthew S. 1 year ago on Google
    Thank you Alexandra for working patiently with me until the right car at the right time was available. Great communication and an enjoyable car buying experience. I'd recommend anyone go see Alexandra if they are in the market for an Acura
    5 people found this review helpful 👍

  • 5/5 Nathan L. 2 years ago on Google
    Alexandra was wonderful to work with. Although someone else ended up taking the car before me, she walked me through next steps and tips on how to secure a car that I find in the future (anywhere, not just at this dealership). She assisted me not as a customer but as a human being. This is a quality that most sales people I’ve come across don’t understand is the biggest selling point for someone looking to purchase a vehicle. You have a wonderful sales representative in Alexandra and she fully deserves all praise and positive feedback she undoubtedly receives.
    5 people found this review helpful 👍

  • 5/5 em c. 1 year ago on Google • 3 reviews
    I had an amazing experience at Performance Acura by the help of Nathan Fadel. He was awesome, very informative and gave me lots of feedback on the different cars my dad and I were looking at. It’s my first big purchase and first car, so it was a very tough decision and Nathan wasn’t pushy at all. Loved my experience and I love my new 2023 Acura Integra A-Spec Elite!
    4 people found this review helpful 👍

  • 5/5 Sarah P. 1 year ago on Google
    Alex made the entire experience of buying my new Acura 2023 Integra Elite A-spec MT so wonderful. I have never felt more accepted and at home at a business before! Alex took the time to explain everything to me and called Acura Link with me in the vehicle to try to set up my Acura Link services. She was a little under the weather but still made sure to be there for me and if that isn’t going above and beyond I don’t know what is! She also made sure that my old rims from my old car were picked up from where I was storing them without me having to do anything :) the entire service department already knows my name and greeted me personally when I came in today to get something checked out. Everyone is super Down-to-earth and friendly and that makes everything so much better :) I highly recommend Performance Acura Niagara for any vehicle-buying related needs! Thank you so much Alex and everyone else! Xo
    4 people found this review helpful 👍

  • 5/5 DANIEL G. 1 year ago on Google
    I recently purchased an Acura MDX at this Acura Dealer in St Catharine's. It was a pleasant experience thanks to Alexandra and Michelle. Alexandra is a sales professional who impressed me and is extremely knowledgeable about the company she represents and the vehicles she sells. Alex provided me with all the help needed to make the right choice about the SUV I purchased. Michelle was excellent and managed the transfer of ownership etc. She was polite and pleasant while advising me about extended warranties. I would not hesitate to recommend this dealership and Michelle and Alexandra Thanks for all your help.
    4 people found this review helpful 👍

  • 5/5 Chivirak M. 2 months ago on Google • 226 reviews New
    I have the best experience buying a car from Performance Acura. The customer service was excellent and the paperwork was well-prepared before I arrived. The Process was quick and Easy. I highly recommend Alexandra and Mo as a great salesperson. No pressure sale and they did their best to take care of the Customer first. As for the service and part department Alex and Aspen, are awesome and professional in what they do. Highly recommended
    1 person found this review helpful 👍

  • 5/5 Rashmi P. 2 years ago on Google
    I had a wonderful experience purchasing my 2019 Acura TLX Tech Aspec with Performance Acura Niagara. Lukas in Sales walked me through the process and even suggested that I test drive a car more local to my area. This gesture made me certain that I'd still provide Performance Acura the opportunity to sell me a vehicle. Not only did the car drive well he ensured that ew work through Stacy (PreOwned manager) to ensure that it was up to my meticulous details/expectation. Lukas then introduced me to Michelle (Finance) where I opted to leverage Honda financing which I wouldn't have done previously. Lukas owned this relationship as it didn't end after I provided a deposit securing the vehicle. He answered all texts and calls about any questions I had. He and Stacey coordinated delivery to my door to make life easier on me. It is this sort of customer experience that will have me visit them again when its time for another vehicle. Kudos, to the team specifically Lukas, Stacey and Michelle. Thank you, Rash
    3 people found this review helpful 👍

  • 5/5 Martin M. 1 year ago on Google
    I have many things to say about this organization. I bought a 2018 Honda Civic from this location just a few months ago. The price was reasonable and the sales manager including the department at the used car office were friendly, knowledgeable, understanding, smart and knew how to treat a customer. Great thank you to this team. They provided information to me that made the process of making this purchase right decision. Financing and paperwork was fully explained by the sales administrator. Recently I had a mechanical issue that wasn't covered under warrantee. Knowing that I just purchased this car the service department took it upon themselves to take responsibility for the repair even though they didn't have to, including the diagnostics. The service center was beyond anything that I have ever experienced. They took the time to make contact with me over text message and keep me updated as during this time. The service advisor told me that they checked the car in, texted the mechanical issue that was easy to understand, felt like I trusted the service advisor as everything made sense. Very friendly, professional, courteous, and amazing. They even washed the new car.... spotless, clean job. I have decided to post my review of Performance Acura at the St.Catharines location because of how amazing everyone here treated me. The service was at the next level. I have dealt with dealerships before and nobody comes close to this organization. I will continue to be a customer at Performance Acura for many years to come. Thank you, I really appreciated everyone, great job.
    3 people found this review helpful 👍

  • 5/5 Tony W. 2 years ago on Google
    Bought a certified preowned TLX not long ago, had a great experience with the dealership, and car has been running great. Joe, the sales person we worked with was very thoughtful, even brought the car indoors when it started raining before our appointment. Preowned manager Stacy was quite knowledgeable about the car's history and warranty. We even got help from the GM Steve to help close the deal near end of day, saving us another long trip from Toronto. We visited a number of Acura dealerships in the golden horseshoe while shopping for this car, this place is noticeably better. I would buy from here again.
    3 people found this review helpful 👍

  • 5/5 Jamshed N. 1 year ago on Google
    Dealing with Performance Acura Niagara, was one of the very few PLEASUREABLE experiences I have had with a car dealership over the course of my life (being a car enthusiast). I spoke with Lucas and Stacey. The regular friendliness was always there along with prompt replies, however the best thing was these guys stayed true to their word with prices, dates etc. The trade-in and sales process was a breeze, and even though most of it done via email, they honored the same quote when I visited them in-person. (unlike some other big name dealerships). They were straightforward with the car history/price and promptly replied to any requests I had. Their service staff (Alexander) was great as well, with suggestions, service and checkups done properly. I would have made this my Go-To dealership and service center, if only didn’t live 1.5 hours away. They had the courtesy to give me a complimentary second keyfob (Expensive) and mail me back some of the things I had forgotten in my old car - now that's what I call excellent customer service! Highly recommended.
    2 people found this review helpful 👍

  • 5/5 Nazar A. 1 year ago on Google
    I had a fantastic experience with Nathan He listened to my inquiry and my needs then he suggested the best car that suits my type to work. He also provided an excellent after sales customer experience by helping me to setup and personalize the Tesla settings
    2 people found this review helpful 👍

  • 5/5 Rennee M. 6 months ago on Google • 48 reviews
    Working with Lucas always amazing! Put me in my dream car and took the time to go over every detail and answered all our questions. He was extremely responsive and supported us through the whole process. Michelle, the Finance Manager, got the approvals done in no time so we’re able to go from a call about the car to picking it up in a few days. She explained all the features of our warranty and made sure we knew they would support us even after the sale if anything came up. They both went above and beyond and we will definitely do the 5 hour drive again when we need our next car!!! (We’re from Sudbury, but they made the drive absolutely worth it!)
    1 person found this review helpful 👍

  • 5/5 Jonathan P. 5 months ago on Google • 4 reviews
    I buy/sell cars more often than most as an automotive enthusiast and work with Performance a fair bit. Experience at all their dealerships is consistently excellent. At Acura, Alexandra and Michelle were especially a pleasure to work with. Great knowledge of their product and industry, no pressure sales and fair negotiation. Easy to communicate with and friendly. Smooth new car delivery experience. Recommended without hesitation.
    1 person found this review helpful 👍

  • 5/5 Anush M. 4 months ago on Google • 3 reviews
    Recently purchased an Acura ILX and I couldn’t have been more happier with my experience. Nathan was super helpful from the start and was precise throughout the process. His calm demeanour put me at ease and he helped with all my questions. Very knowledgeable about the cars he sells. They got me the deal I was looking for and the approvals were done in a matter of days. Big ups to Nathan and Michelle for making it an exceptional service. Would recommend to anyone looking to buy a new car! :)
    1 person found this review helpful 👍

  • 5/5 Tanyss M. 1 year ago on Google
    Nathan was absolutely amazing! We purchased the car from out of town and he was super-flexible in everything - and really thoughtful in every detail. Then, after the purchase he called up a few times to make sure all was working well and helped answer any remaining questions - some of which took a lot of research! I would HIGHLY recommend using Nathan for anyone thinking of getting a car! He's a person l-o-n-g on integrity and that's sometimes rare in sales. :)
    1 person found this review helpful 👍

  • 5/5 Luis C. 11 months ago on Google
    I had a great car sale experience with Nathan. This is how it went: 1. I listed my car for sale 2. Nathan contacted me saying he was interested but not at that price 3. We agreed on a price that was fair 4. He asked for my personal information to write a check At this point I was like 'Wait, what? This sounds too good to be true'. I was extremely apprehensive so I decided to go to the dealership in person to confirm that, in fact, Nathan was a real person. I was instantly reassured as soon as I met with him. He understood my apprehension and slight paranoia and we continued with the sale process in person. In the end, the transaction happened quickly and painlessly. Nathan made it all really easy for me. Couldn't be happier with his service. He sounds too good but it's true. Thanks!
    1 person found this review helpful 👍

  • 5/5 Danielle P. 10 months ago on Google
    The team at Perfomance Acura Niagara went above and beyond to ensure my car-buying experience was smooth and enjoyable. They patiently listened to my requirements, provided valuable insights, and guided me through the available options. Their knowledge and expertise helped me make an informed decision, and I felt confident in my choice. I was impressed by the level of attention and personalized assistance I received. The staff (Nathan and Michelle) took the time to understand my needs and preferences, ensuring that the car I purchased matched my expectations perfectly. They addressed all my concerns, answered my questions, and made sure I was comfortable with every aspect of the purchase. The dealership's premises were clean, well-maintained, and showcased a wide range of high-quality vehicles. The team's dedication to excellence was evident, as they meticulously presented the cars and provided thorough information about each one. It created a positive and professional environment, making me feel at ease throughout the entire process. Moreover, the efficiency and professionalism exhibited by the staff were exceptional. They streamlined the paperwork and financing procedures, making the transaction seamless and hassle-free. I truly appreciate their efforts in ensuring a prompt and efficient car purchase while maintaining a focus on customer satisfaction. The staff's professionalism, knowledge, and genuine commitment to customer satisfaction surpassed my expectations. Thank you to the entire team for making my car purchase experience so positive and memorable. I will definitely be returning for any future automotive needs and will enthusiastically recommend this dealership to others.
    1 person found this review helpful 👍

  • 5/5 Allan L. 6 months ago on Google • 26 reviews
    Couldn't have asked for a better experience making my purchase. From initial conversations to follow ups, to signing the dotted line Mr. Fadel took great care from beginning to end with top notch customer service. Honesty and integrity all around. Ms Lach also made things extremely easy and straight forward, seamless to say the least. Highly recommend Performance Niagara!

  • 5/5 ahmed s. 8 months ago on Google • 6 reviews
    I recently purchased a Honda CRV 2018 from Accura, and I couldn't be happier with the outstanding service I received throughout the entire process. I want to take a moment to acknowledge two individuals who went above and beyond to make my buying experience a breeze - Mohammed Hafeez, the sales consultant, and Michelle Lach, the financial manager. From the moment I stepped into the dealership, Mohammed greeted me with a warm smile and a genuine willingness to help. He was incredibly knowledgeable about the Honda CRV, patiently answering all my questions and guiding me through the various options available. His friendly and approachable demeanor immediately put me at ease, making the entire car buying process stress-free. Michelle worked diligently to secure the best financing options for me, making sure that the deal was tailored to fit my budget comfortably. Her professionalism and dedication to ensuring customer satisfaction were evident throughout the entire negotiation. I am grateful for the exceptional service provided by both Mohammed Hafeez and Michelle Lach. They are truly an asset to the Accura team, and I can confidently say that my car buying experience was made memorable and delightful because of them. I highly recommend reaching out to Mohammed and Michelle at Accura.

  • 5/5 Catherine M. 3 months ago on Google • 5 reviews New
    I recently purchased a Acura RDX from Performance Acura Niagara. What an amazing experience! From the first interaction with Nathan, I knew this was the place I wanted to buy my vehicle. Nathan listened to my wants and needs, and was able to pick out the perfect vehicle for me. The test drive was extensive, as was his education on all the features. Nathan was patient and knowledgeable, reviewing everything multiple times to ensure I understood all the vehicle could offer. The GM (Steve) and the Finance administrator (Michelle) were awesome too! I can't say enough about this dealership and the team. Do not hesitate to shop for your vehicle here. I will definitely be back for all my future needs. Great job, team, and THANK YOU for everything.

  • 5/5 Leslie H. 1 year ago on Google • 5 reviews
    I recently purchased an 2022 Acura RDX from Performance Acura. The salesperson, Nathan was very helpful and knowledgeable to make the purchase of my new vehicle an easy transition! Michelle in their finance department was also very helpful. It was a smooth and easy process! I love my new vehicle!! Thank you for all your help!

  • 5/5 Shiv J. 10 months ago on Google
    My wife and I recently had the pleasure of working with Nathan and Michelle for our first big SUV purchase, and we cannot praise them enough for their exceptional service and expertise. From the moment we stepped into the dealership until the day we drove off in our SUV, they went above and beyond to ensure our satisfaction. Nathan and Michelle truly understood our needs and preferences. They took the time to listen attentively to our requirements, budget, and family's needs, and then provided us with a range of options that perfectly aligned with our preferences. Their knowledge and experience in the automotive industry were evident, as they guided us through the entire process, patiently answering our countless questions and providing valuable insights without any hint of pressure.

  • 5/5 Davide C. 10 months ago on Google
    I was looking for a compact SUV that drives like a sedan. Thankfully Nathan steered me in the right direction. I am definitely happy with my choice. Nathan and the rest of the team were great. They answered any questions I had, and were patient while doing so. Moving forward, I am sure they will continue to service any needs that may arise with the same level of professionalism. David

  • 5/5 Semir K. 3 months ago on Google • 2 reviews New
    I couldn’t have been happier with my experience at this dealership, I Recently purchased an Acura RDX and Nathan was super helpful from the start and was always making us feel welcome and at home throughout the process. His calm vibe put me at ease and he helped with all my questions. Very knowledgeable about the cars he sells. They got me the deal I was looking for and the approvals were done the next day Big thanks Nathan and Michelle for making it a great first time experience. Really recommend this dealership if your looking to buy a new car


Call +1 905-937-1811 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Car wash
    • ✓️ Oil change
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

Trends



Last updated:

Similar Used car dealers nearby

Last updated:
()