4/5 Isa 9 months ago on Google
Avondale
has
this
bizarre
policy
where
they
make
you
stand
outside
even
though
there's
plenty
of
space
to
queue
indoors.
There
are
numbers
on
the
ground
in
front
of
each
employee
and
they
allow
one
group
per
number;
if
all
employees
are
occupied,
they
ask
you
to
stand
at
the
doors.
This
would
be
normal
if
it
was
a
tiny
shop,
but
there's
tons
of
room
for
people
to
form
lines,
and
given
the
air
quality
due
to
the
fires,
it
just
struck
us
as
an
odd
choice
to
make
people
linger
outside
for
extended
periods
of
time.
Another
counterintuitive
element
is
that
it
increases
ordering
time:
if
they
had
customers
queue
inside,
customers
could
have
time
to
read
the
menu
before
ordering;
to
this
end,
because
they
assign
you
to
a
specific
station,
only
certain
ice
creams
flavors
and
parts
of
the
signage
are
visible
and
you
have
to
take
time
meandering
around
or
craning
your
neck
to
figure
out
the
menu.
It
took
way
longer
to
order
than
it
would've
if
they'd
had
us,
idk,
line
up
behind
another
group
like
every
other
shop?
In
sum,
the
layout
and
logistical
decisions
are
confusing.
Tbh
we
were
a
little
put
off
at
first
because
a
family
was
let
in
before
us
and
we
were
stopped
at
the
door;
we're
a
young
mixed
race
couple.
But
then
we
realized
they
were
doing
it
to
everyone.
😂
(See
pic
for
people
lining
up;
unpictured--the
large
amount
of
space
along
the
very
long
counter.)
The
ice
cream
is
delicious
though!
I
would
definitely
recommend
it!
My
partner
and
I
just
felt
we
had
to
write
a
review
because
of
how
unusual
it
was.
The
employees
were
so
kind
and
the
customer
service
was
on
point;
we
felt
bad
that
they
have
to
institute
this
weird
policy.
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