Community Care St. Catharines image

Community Care St. Catharines

Charity Food bank

👍👍 Great to be able to go monthly. They have a new set up. Handing out groceries monthly, instead of every other month. Option of shopping or getting food handed out at the window. People often mention people, staff, service,


Address

12 North St, St. Catharines, ON L2R 6W8, Canada

Website

communitycarestca.ca

Contact

+1 905-685-1349

Rating on Google Maps

4.50 (372 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 3 pm
  • Friday: 9 am to 3 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 am to 3 pm
  • Tuesday: 9 am to 3 pm
  • Wednesday: 9 am to 3 pm

Featured Reviews


Frequently mentioned in reviews: people (15) staff (9) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jennifer R. 1 year ago on Google
    Great to be able to go monthly. They have a new set up. Handing out groceries monthly, instead of every other month. Option of shopping or getting food handed out at the window.
    3 people found this review helpful 👍

  • 5/5 Monica T. 1 year ago on Google
    Great friendly staff. Willing to help in any way they can. Thank you guys for being so amazing.
    2 people found this review helpful 👍

  • 5/5 Tracey P. 1 year ago on Google
    I was just there today to pick up my order of clothing and just before that last month I was there for food they're extremely very nice polite staff and yes because of this COVID -19 groceries are prepackaged which is fine by me I bring my own bags to put their bags in cause it's easier for me to get it home I don't drive I have to depend on the city buses or walk and clothing every 2 months you put your order in and wait for a call that your order is ready for pickup which is still fine with me again staff there are extremely polite and I've had absolutely no problem with the staff.
    2 people found this review helpful 👍

  • 2/5 Liz M. 2 years ago on Google
    I spoke on the phone with Ethien (sorry if I didn't spell it right) I was there today and the lady on the window denied food help for my senior parents. Ethien was so listening and wanting to help after listening and made a note for my case. My parents speak little English yet. Today the lady on the window service was rude and lack soft people skills. I think community service is about serving and caring but this lady is completely opposite. Everyone should be treated with respect and dignity, no need to assume people want to abuse the system but they really reach out when in need.
    2 people found this review helpful 👍

  • 5/5 Sheldon J. 4 months ago on Google • 179 reviews
    Great people helping people in need you can't thank this place enough

  • 2/5 Ryan R. 5 months ago on Google • 5 reviews
    Unless you enjoy getting hung up on and treated like you are the last person on earth they wanna speak to,, use another service. Secondly, the amount of actual food given to a single person household supposed to assist one for the month is almost laughable if eating wasn't such a dire issue for folks.
    1 person found this review helpful 👍

  • 4/5 Prem B. 1 year ago on Google
    Love them they help out people threw the year with food and clothes plus every winter they have Christmas vouchers to help with low income families if it wasent for them many times people would go hungry and they also help with back to school backpacks filled with school supplies
    1 person found this review helpful 👍

  • 5/5 Sandra S. 1 year ago on Google
    Always a smile and a welcome as you walk through their doors. Very polite staff who genuinely have your best interests when helping. Thank you for all you do.
    1 person found this review helpful 👍

  • 5/5 Mary Ellen B. 7 months ago on Google • 33 reviews
    Great service, friendly people. Just remember to take a number ticket at the entrance, or you will have an even longer wait. Every 2 months from when you first go, you can pick up some free clothes. It's very organized. Lots of help. You just need to be patient. 🙂

  • 5/5 Kyra S. 6 months ago on Google • 17 reviews
    What a wonderful wholesome experience! Where people genuinely care about others ❤️

  • 5/5 Alice S. 4 months ago on Google • 17 reviews
    Community Care is a very helpful place for people to come and when they need help and they are there for Christmas if you need it

  • 1/5 Stanley Paul M. 7 months ago on Google • 8 reviews
    Went to pick up extras , asked if they could give my son a small snack … Cooper the guy working in the trailer was very rude and stopped his coworker from grabbing a snack and told us to leave. Wish they have nicer people helping people in these hard times

  • 5/5 Verulo A. 8 months ago on Google • 6 reviews
    Always a smile and a welcome as you walk through their doors. Very polite staff who genuinely have your best interests when helping. Thank you for all you do..

  • 5/5 N S. 5 months ago on Google • 5 reviews
    Connie Anderson is the true definition of a beautiful soul. Working at community care is beyond a job for her, she goes above and beyond to make people feel alive during these trying times. I would highly recommend her to anyone who needs assistance, she is a Jill of all trades and a top notch employee. Grateful to have cross paths with her, the world needs more Connie’s.

  • 5/5 Валерия �. 1 year ago on Google
    Helpful and caring. Thank you 💟

  • 3/5 Tyler Corey D. 1 year ago on Google
    Can't complain about this service (food bank). Ty so much

  • 5/5 Brandy B. 11 months ago on Google
    Community care St Catherine's deserves all the recognition it should get they are amazing people every single last one of them If you ever need help go to them they will help you they're non-judgmental and they will get you the help you need.

  • 5/5 Milan P. 10 months ago on Google
    Well organized and very caring employees. More than please I chose this organization for a donation.

  • 5/5 Sebastian T. 1 year ago on Google
    A Very good place. Helpful . Needed. Really good things about this place. Thank you

  • 5/5 Maloreigh P. 1 year ago on Google
    Was able to donate a bunch of formula! Super friendly staff! Wish I could help more

  • 5/5 corey l. 1 year ago on Google
    Been few years but staff was super friendly and professional

  • 5/5 Garry M. 2 years ago on Google
    Very good place to go when you need vegetables and the thing is they are free if one go and get they go bad you go get one time a month the very very nice people that work there For real

  • 4/5 tammy t. 1 year ago on Google
    Pleasant staff..good variety in food

  • 5/5 Sofia L. 1 year ago on Google
    Amazing customer service, no matter who is the client they treat every one with dignity..

  • 5/5 Michele F. 6 months ago on Google • 2 reviews
    One of the best the people are great kind helpful I always have a great experience with no judgement which is wonderful keep up the exceptional work ty for your help and understanding in my time so of need

  • 5/5 Michael L. 7 months ago on Google • 2 reviews
    Shout Out To Connie, what an amazing person, I was at my wits end and didn't know what to do, I recently started a new job and was in arrears for my Electric, I got called saying it was going to be disconnected, I was so stressed I didn't know what to do, but thank god for Programs/Services and An Amazing Woman ! You saved the Day ! Thank you for all your help !


Call +1 905-685-1349 Open on Google Maps

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