Our family has been going to Williams for many years! Along with their amazing service they are always so helpful and very nice! We buy all our jewelry at Williams and recommend Williams to everyone. Thank you Keith for being the amazing person you are and your family to!

I went to Williams Jewellers for the first time today after reading positive reviews. They were indeed super friendly and knowledgeable. I only needed a watch battery today (excellent price, by the way 😀) but I will go back there when I want to buy jewellery.

Awesome spot to get you watch batteries replaced. Highly recommended. Friendly staff as well. I don’t live in St.Catharines but I’ll drive here everytime.

Always support a locally owned business that has an outstanding rating and years of service. Best place and price to replace watch batteries

Just stopped by to change my watch battery. Costs just five bucks. The lady was very kind and even cleaned some rust that had developed near the movement.

This jewelry store has been in downtown St. Catharines for many years. The staff are amazing and they will go out of there way to help you find what you need. I would definitely recommend this very quaint shop😊

Awesome family business, I had my watch battery replaced with an unimaginable low price because of their limited time campaign. Super kind people, a place you have to go.

I've been going to this family business for 40 years. Honest quality workmanship. They've kept the family jewels clean and running. Repairs...batteries....clocks...jewelry and home gifts. Definitely worth a visit for your next special occasion.

Poor customer service at my first visit. Staff was assisting another customer however my presence was never even acknowledged - no greeting or “I’ll be with you when I’m done with this customer.” Wanted to buy some Christmas presents but ended up leaving. A quick acknowledgment of a customer goes a long way.

Exceptional customer service. Immediately resolved an issue with a watch I had purchased . Highly recommend.

An actual small family business, that's not connected to a big franchise, and puts your needs first. You may get it a little cheaper at the big franchise, but you won't get the personal attention.

Always service with a friendly smile! Love this family business which has been in St. Catharines ever since I can remember!!♥️

I have shopped here for over 25 years and have always been treated well. Kind and joyful staff all year long. Keith and his staff are awesome

Went there a couple months ago to change strap for one of my watches ($20), then to fix another watch (one of the hands fell off and the battery was dead, $20). The pricing I think was very reasonable and everyone was super friendly. Planning to pay them a visit again to find a strap for one of my new watches. Highly recommended!

Best place to get your watches done. Wonderful people & masters of watches.

Outstanding service and jewellery. Thank you for all your years of exemplary quality!

Outstanding customer service! Will recommend!!!

I brought in wedding rings to be repaired and resized. I was greeted by the kindest folks. I felt like I was in a store back 20 years ago where every customer truly mattered. I learned that Elaine and Keith were a husband and wife team and have been married and in business for over 60 years! They warmed my heart as they worked together to help me. The store itself had a lot of unique items and it was so charming! I will never go anywhere else with my jewelry. You just can't find this type of honest hometown service anymore.

A wonderful store, outstanding collection of jewellery and old time service with a very personal touch. I have been offered some great prices on very original pieces.

Old time service they are the best in town

Great service and priced and very kind people. I hope you are well during this difficult time. Promise to bring you my business as soon as things get better. Keep well.

Charmed sold me a ring by stating they could size it to the right size but it was a lie. These guys fixed it with no issues. They were fast and friendly. Great job

Really great jeweller

Such nice people they're just wonderful to deal with. When getting my Rolex serviced or simply a battery for my mom's watch it is always a nice experience they have great prices, are very knowledgeable and polite.

Very Professional

True professional

Best place to get watch batteries replaced.

Only giving a 1 star because thats the lowest one. Horrible service. Lied too over the phone multiple times. Rude to both my fiancee and myself.. Told me 7 to 10 business days to get my engagement ring back, which took almost twice as long. They were condescending about how long it will be. Also accused us of lying about how many times we called ecen though my cell phone has a call log. DO NOT GO HERE. YOU WILL BE TREATED POORLY. Also found out that they are over priced.

friendly and helpful with a difficult situation. will definately give them a chance to earn more of my business!

Amazing service definitely recommend this place

staff are very helpful and got a great deal on 3 pair of gold earrings!

Great service and great prices