Giant Tiger image

Giant Tiger

Grocery store Clothing store Department store Discount store

One of the Most Reviewed Grocery stores in St. Catharines


Address

120 Welland Ave, St. Catharines, ON L2R 2N3, Canada

Website

stores.gianttiger.com

Contact

+1 905-685-1167

Rating on Google Maps

4.10 (1.4K reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 9 pm
  • Friday: 8 am to 9 pm
  • Saturday: 8 am to 9 pm
  • Sunday: 9 am to 6 pm
  • Monday: 8 am to 9 pm
  • Tuesday: 8 am to 9 pm
  • Wednesday: 8 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: store (33) items (18) great (17) prices (16) friendly (13) work (13) staff (12) Giant (10) location (10) Good (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Suzanne L. 1 year ago on Google
    I was in the store today and it was ver busy. The cashier’s name was Amy and she was so friendly and helpful. Cashiers today don’t bag our grocery’s but Amy bagged my grocery's and I was very grateful.
    2 people found this review helpful 👍

  • 4/5 Haseebah B. 1 year ago on Google
    Had been here for patio cushions...they have a wide variety with pretty floral prints and solids too. Didn't look for anything else as I was in a hurry.
    2 people found this review helpful 👍

  • 5/5 Pete F. 2 years ago on Google
    Always have a pleasant experience with the staff here, as well as the prices. Giant Tiger pretty much everything I need! No need to go to the more expensive grocery stores. Last week purchased a very cool blanket with a majestic elk on it that was on sale.
    2 people found this review helpful 👍

  • 5/5 MEDOW B. 3 years ago on Google
    Helpful, they are friendly too. Always pack my bags and put it on the back handle of my wheelchair. They help me when things are to high for me. They are great people.
    1 person found this review helpful 👍

  • 1/5 Jessica R. 3 years ago on Google
    I'm very sad to say my experience at this location was not the best... I understand that retail can be very stressful and not all customers are going to be pleasant to work with but it's unfair when the employees take their anger and attitude out on customers. I know first hand because I also work in customer service/retail store. When entering the store they had their racks outside the store I was looking for some long sleeves for work and the one round rack had holes in all of the arms and they were still trying to sell them at full price! When in reality they should have been put in the back with defective tags put on them instead of selling them. When entering the store there was next to no shopping carts, the person at the door didn't look like he was enjoying his job enrolling his eyes at customers when they walked in ** I honestly don't blame him for being a little on edge because I've had to do the exact same job at work myself I can only imagine what this poor man was going through especially on a long weekend** The clothing section was all mixed up, they only had one women section with all the sizes combined it in one area unlike the other locations ** they have department sections for sizes one for xs-xl and then one for the plus size** so needless to say I couldn't find any sizes that would have fit me properly! So I wasn't able to get the items I needed for work. Most of the clothing racks were empty to begin with, I asked the young woman at the fitting rooms if they had an item that was listed in the ad and she just looked at me gave me attitude and said it wasn't her job to know if they had the item in stock and if I didn't like it go shop somewhere else... I then proceeded to the men's department with my younger brother to find a couple of items that he needed, well needless to say that after picking up an item we didn't throw it back on/hanging over the bars or just tossed it onto the table like a couple of the employees were doing and just walking away like they didn't care, I folded it neatly **how it comes out of the package when it is processed** and I was getting dirty looks and I could hear them complaining about me "doing their job" from the employees because I was putting away the item properly and hanging the item back up on the hangers! Excuse me for having common courtesy and not making your jobs harder for you **as I work in retail and know the struggle of having to straighten, process when customers are in the store during store hours and still having to be on cash or showing customers where items are... I guess it's a good thing I love my job and the customers I get to work with** We then proceed to the grocery department and there was almost nothing on the shelves I asked about an item and I just got the "I don't know go look yourself" and they just walked away. The woman who was cashing me out was clearly stressed and was having attitude, and was tossing the items into the bag. I'm kind of happy that I didn't have anything that was breakable and it was only clothing, but sadly I wasn't thrilled with the customer service at all at that store location. Hopefully the management will have a talk and work on a strategy to help their employees with customer service or head office will be hearing about all of the negative feedback and it would be much worse for this location in the long run.
    1 person found this review helpful 👍

  • 2/5 Owen F. 1 year ago on Google
    Decent prices but I bought some frozen burgers here that were over 6 months past their expiration date. 6 months! I didn't notice until I smelled them while I was cooking. They were rancid. I wouldn't recommend you buy food here unless you check the dates yourself. The staff can't be trusted when it comes to product rotation or maintaining the cold chain.
    1 person found this review helpful 👍

  • 5/5 Terry P. 2 months ago on Google • 459 reviews New
    Nice large newer store. Great price on produce like lettuce, celery and mini carrots!

  • 5/5 Amy M. 3 years ago on Google
    Very much like this Giant Tiger. It's the better of the bunch in St.Catharines. Just wish it wasn't located Downtown.
    1 person found this review helpful 👍

  • 4/5 Ansar “Elia Toscani” A. 1 year ago on Google
    Friendly, helpful associates. Will shop there again soon. Good prices.
    1 person found this review helpful 👍

  • 1/5 Effie G. 10 months ago on Google
    Contacted this store after an incident with another customer who bypassed myself and 11 other people in the check out line. This customer and I had a heated conversation and she proceeded to threaten me with a recording as though I was wrong for calling her out. The cashier let her bypass the line when she should NOT have. One of the managers told me that someone would contact me and I've not heard from anyone. Not surprised at all. Thank you, Giant Tiger, for showing me you don't care what's right and wrong. Way to take responsibility.
    1 person found this review helpful 👍

  • 5/5 Sheri Lynn F. 1 year ago on Google
    Love this store but their clothes fall apart at the seams. They need more quality clothes at GT prices. Alot of homeless and low income shop there because prices have always stayed fair.🤔 please get more quality clothes n less junk food n more fresh meat .
    1 person found this review helpful 👍

  • 1/5 Lorraine S. 7 months ago on Google • 173 reviews
    The man who works outside and watches the clothes racks is very unusual. I came here today with my boyfriend and he was very close to us, hovering and staring at me. I felt very uncomfortable. I don’t think I’ll shop at this location again. I also do understand items have to be watched but to hover and stare isn’t ideal for shopping.

  • 5/5 Mo Ahsan A. 3 months ago on Google • 58 reviews New
    Giant Tiger, a Canadian discount store chain, is a retail destination known for affordable prices and a wide range of products. From clothing and home essentials to groceries and electronics, Giant Tiger caters to budget-conscious shoppers. Its friendly atmosphere and commitment to value make it a popular choice for diverse shopping needs across Canada.

  • 3/5 nikki c. 3 months ago on Google • 41 reviews New
    Well... Personally, the main problem is product selection. Their women's 'jeans' was only 1 style option, nothing else... sizing ranging from [00–16]. Children's clothing is the same, with limited selection and poor quality. I don't recommend their shoes/boots, awful and cheap all the way around. However, their sweaters and work attire coats are fairly priced with semi good quality material. Plus they do carry a few "nice going out tops" which is great as well. Now, their return policy is FREAKING OUT OF THIS WORLD AMAZING ! Never have I ever come across such a return system. It is there strictly for the customers' benefit end of story. But their quality needs improving as well as selection in then Denim (jeans) area.

  • 5/5 Diane C. 6 months ago on Google • 30 reviews
    I love this store! It is always easy to find what I am looking for and always stocked up. Great sales and prices for the most part. Best silica cat litter, for price and quantity! Keep up the great work! My only feedback is about the self-checkouts they recently installed...I don't really like using them as they only accept cash and debit as a form of payment. This causes a line up and longer wait time for an actual human cashier - hope they work out the kinks in the system.

  • 5/5 K P. 4 months ago on Google • 25 reviews
    It's a decent size and has lots of variety. It's great for finding some clothes. And grabbing a snack. I always get curtains and sheets here. The staff is awesome.

  • 4/5 Cathy R. 3 months ago on Google • 25 reviews New
    Love going to Giant Tigers. They always have what I'm looking for. And it doesn't cost a fortune. Cashier was very helpful and friendly also 🎉.

  • 1/5 Diana M. 4 months ago on Google • 19 reviews
    Today I visited the Welland Avenue location, which I usually use but was very disappointed by the treatment I received when I tried to return an unopened box of unrefrigerated oat milk, which I had purchased a few days before but was unable to return it until today due to work. I was informed by the cashier that they do not accept returns on grocery items and that no other store in Canada does this. When I pointed out that this contradicts the return policy for the store which is on their receipt, they refused to acknowledge it even though it is also mentioned on the store's website! When I asked to speak to a manager, someone who I thought was a cashier said she was the only manager available and that she can't accept returns on grocery items and that I could come back tomorrow when the owner would be available. As a consumer, the staff's total disregard for their own store policy and lack of awareness for developing and maintaining good customer relations leaves a lot to be desired. I would therefore caution anyone who thinks that Giant Tiger's refund policy has any value.

  • 3/5 Vanessa “MessyNessy” S. 5 months ago on Google • 18 reviews
    I think the employees are great at the local downtown G.T... they have to be just working at this location!! but they are always nice and helpful, the management and the ladies at cash!! Shout out to the ladies... unfortunately I do find this giant tiger has the least amount of basic products of any store. No options of a couple products to choose from... and most basic product needs they don't even have. Now I don't blame the employees for that.. it's not like they forgot to order these products, they just are not even available and it's definitely a corporate office fail there. People need more price range options (smaller product sizes for less$$) and more needed daily staples of life products available in this location. Like more bandaid and first aid products available and lower priced. Just to name one.. no school glue at all.. there are 2 schools a Block away there should be more office and school supplies available. Toilet paper options.. some cheap single rolls or 4 packs...

  • 4/5 Leigh H. 3 years ago on Google
    the GT on welland ave is a great dept store. great prices on ladies clothing and they have a nice grocery dept also. and its clean and organized.

  • 5/5 sarah c. 11 months ago on Google
    Good place to save money! My only complaint is that they understock and when they have a sale, most of the items are unavailable

  • 5/5 Thomas B. 3 years ago on Google
    Awesome place to get food and clothing

  • 5/5 Keith I. 3 years ago on Google
    Staff is great.

  • 4/5 Linda S. 3 years ago on Google
    Great store but washrooms are always closed

  • 3/5 Edgar Q. 3 years ago on Google
    They took to long to call for backup cashiers! A little bit crowded when cashing out...sanitizing...only available at entrance!

  • 3/5 Juggalo G. 1 year ago on Google
    Pretty good deals on clothing and food, although I find that the quality of some stuff is lacking, while other items are an absolute steal. Staff is friendly enough. Customers from this neighborhood can be rude sometimes bit you get what you get I suppose

  • 5/5 Michelle B. 6 months ago on Google • 12 reviews
    Giant Tiger is a great and wonderful place to find thing's you need at great low prices. They also have great friendly staff. Proud to have been there. Go see for yourself. You won't regret it. Thank you.

  • 4/5 bbt J. 2 years ago on Google
    Decent selection of items. Organized shelves and racks. Friendly cashiers. Fairly priced inventory. Bought chocolate 🍫 and candy canes for gifts.

  • 2/5 dan c. 1 year ago on Google
    Great store and staff for the love of God get rid of the self check out !!! Only one cashier super long line up and self check out was empty tells You lots of people hate this

  • 5/5 Allan R. 1 year ago on Google
    I wanted to thank the cashier for her assistance this morning on Tuesday September 6 just after 8 am. I was just about to go in your store to shop and noticed my car had died in your parking lot. I quickly did my shopping and then I asked the cashier if it would be possible to use the phone to call CAA as I had no cell phone. She was very kind and let me use the store phone to call CAA. I am in this store once in a while and this particular cashier is wonderful and always very friendly. Thank you for assisting me this morning and being such a kind and wonderful person as it was appreciated. Kind regards, Allan Roussy

  • 2/5 Brandon O. 1 year ago on Google
    Decent products at great prices. Next to no cashier's though. Why have extra registers only to keep them closed? Line ups are consistently ridiculous. I don't think they even care.

  • 5/5 Lori G. 1 year ago on Google
    Friendly, helpful associates. Will shop there again soon. Good prices.

  • 4/5 Codeman 1 year ago on Google
    Location kinda sucks but store is good , they have a lot of items that are low in cost , store always seems clean toe and never had any issues with employees that I remember. So getting four stars just cause they don't always carry the items I'm used to grabbing at other stores.

  • 5/5 Christopher T. 1 year ago on Google
    Although I live far away I never walk out of there with what I went there for and more. Prices fit my very tight budget and I always feel like I get my money's worth and more. Staff are friendly and knowledgeable

  • 3/5 Andrew F. 1 year ago on Google
    Kind of small but decent variety. Good for quick bits you might need, but lots they don't have.

  • 4/5 Fred R. 11 months ago on Google
    Good store to save money. Variety of stuff you need all the time is great. Great that you offer fresh vegetables, fruit and food but I would suggest better quality is needed. Also my suggestion is to reduce the amount of junk food and increase the amount of non-processed food.

  • 5/5 Barbra Chuba (Gramma D. 10 months ago on Google
    Clean location, lots of good stock, great prices. It was busy and they opened up registers to move people through faster. Love this place!!

  • 4/5 JC L. 1 year ago on Google
    Staff are always friendly. Lines can get pretty long. Stock can run out for sale items at times. Great store and location. Free WiFi.

  • 1/5 Gloria G. 1 year ago on Google
    When we go out shopping it’s most of all; to break the routine of every day chores and to see other people. Now days the new way is and will be ; Shopping On line Like my son says; “ I’m happy to finally get out of the disrespectful,unprofessional actitud that most of the clerk’s that worked in this industries get a way with” we are invading their space. Don’t you see. I’m shopping -Only-On Line.” Today I Went to Giant Tiger to do some shopping they have some good dials and is only fear that everyone gets some costumers. I went to the line where the supervisor was. I try to avoid self service because I want to get some help with this packing of my groceries;because I had all really unloaded from the cart to the counter. And for me is very hard;because I have Shoulders disabilities and when I picked up 2 gallons of milk times 4 plus a bag of Potatoes and more my shoulders get to painful; I asked the clerk that charged me $76.00 not a small amount for such a small store ; why did you “helped “the costumer before me and you don’t help me?.. Without any shred of empathy,or apology she dismissed me like a fly close to her soup. And told me “ A..No We Don’t Have To do It. The reason I am here in this line and not in the self service is For the help in packing my groceries” The other clerk standing by the self service as I was passing by l asked disrespectful and angry told me don’t complain to me; she’s the supervisor and no we don’t have to do it She also was angry l was invading her space.

  • 5/5 Jason L. 3 years ago on Google
    Good place too shop

  • 2/5 jaiden d. 3 years ago on Google
    Small lion

  • 5/5 Tom C. 3 years ago on Google
    Great place to shop

  • 2/5 Logan B. 3 years ago on Google
    Says open i walked here for no reason

  • 4/5 dave s. 3 years ago on Google
    Great selection. Thanks

  • 1/5 Karima L. 3 years ago on Google
    During holidays season this store was sappuse to give 10.00$gift cards out for every 50.00$spent that was not the case never received any went back on with my receipts they had removed the sign the same day I said it went in next day the manager says this promotion is over sorry ... :-(

  • 5/5 Karen S. 3 years ago on Google
    Has a good selection;!

  • 5/5 Annette C. 3 years ago on Google
    Love the prices

  • 4/5 Melanie M. 3 years ago on Google
    Coffee

  • 5/5 Harry D. 3 years ago on Google
    Fantastic selection friendly staff quick checkout

  • 5/5 corey l. 3 years ago on Google
    Friendly staff plus the store is very well organized, one of the best giant tigers in st Catharines

  • 5/5 Kim F. 3 years ago on Google
    Good selection and prices Nice ,friendly staff!

  • 5/5 Jessica T. 3 years ago on Google
    Always great! Staff is amazing

  • 3/5 Simon H. 3 years ago on Google
    Good place to find the essentials at a low price, but almost nothing of high quality

  • 1/5 Dylan 3 years ago on Google
    When I go to a store called giant tiger i expect to be able to buy a giant tiger 😡😡😡 i could not buy tiger. Do better.

  • 5/5 Krystyna S. 3 years ago on Google
    Really good prices staff is incredible and I'm thankful especially being on a tight budget

  • 5/5 Martin B. 3 years ago on Google
    There were a few items on sale that I could not find and when I inquired at the cash the gentleman called to inquire. In many stores the cashiers would just say I don't know or they should be there. So it was so nice to see him take the initiative to call and ask. As it turns out both items were available. The cashiers name was Dave M, but didn't get the name of gentleman who went onto the floor twice to get the items for me. Thanks you both again.

  • 5/5 Danielle E. 3 years ago on Google
    Love it go there for everything. Staff is always polite

  • 3/5 nikki r. 3 years ago on Google
    Wish it was cleaner stuff to packed together

  • 5/5 Lauren D. 3 years ago on Google
    Giant Tiger is the only place I've been able to find curtains for the height and width of my windows, and they're a great price!

  • 5/5 Jessica R. 3 years ago on Google
    All of the staff i spoke with were really nice and informative and could answer all of my questions. There was plenty of inventory and everything was clean and organized.

  • 3/5 Shakeel A. 3 years ago on Google
    It’s alright

  • 5/5 D K. 3 years ago on Google
    Fantasic shopping with small budget people in mind

  • 5/5 Fred D. 3 years ago on Google
    Good place

  • 5/5 M K. 3 years ago on Google
    Good prices and decent selection of grocery items

  • 5/5 hugo f. 3 years ago on Google
    (Translated by Google) Excellent (Original) Excelente

  • 5/5 Jo-Anne M. 3 years ago on Google
    It's a very clean store & the people who work there are very curious.

  • 4/5 Darlene H. 3 years ago on Google
    Variety of affordable products

  • 5/5 Brittany B. 3 years ago on Google
    The employees are very friendly and very helpful. Store is clean and organized. Very cheap items.

  • 5/5 Husseineid B. 3 years ago on Google
    (Translated by Google) nice (Original) نايس

  • 2/5 Lyndsey H. 3 years ago on Google
    Terrible layout. Always out of stuff. Cashiers always rude.

  • 4/5 Joanne F. 3 years ago on Google
    I like coming here on occasion.

  • 5/5 Adrianne T. 3 years ago on Google
    Always reliable

  • 5/5 Casper M. 3 years ago on Google
    This location has AMAZING staff!! Always friendly and polite despite what must be a very mundane job... I have the utmost respect for the workers

  • 4/5 Darlene W. 3 years ago on Google
    Reasonably priced, decent selection.

  • 5/5 Chris B. 3 years ago on Google
    Greta store,great staff


Call +1 905-685-1167 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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