Citrus Boutique image

Citrus Boutique

Womens clothing store

😠 This store has very a very nice selection of name brand clothing, however BEWARE of this snobby, stuck up better than you attitude from the girls here. Very pretentious. They failed to make me feel like I was an important customer. I was not acknowledged when I walked in, they continued their conve... People often mention store, staff, customer,


Address

111 Fourth Ave Unit 16, St. Catharines, ON L2S 3P5, Canada

Website

shop.citrusbtq.com

Contact

+1 905-682-2222

Rating on Google Maps

4.20 (32 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 5 pm
  • Saturday: 10 am to 4 pm
  • Sunday: Closed
  • Monday: 10 am to 5 pm
  • Tuesday: 10 am to 5 pm
  • Wednesday: 10 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: store (12) staff (10) customer (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 taylor v. 7 years ago on Google • 9 reviews
    This store has very a very nice selection of name brand clothing, however BEWARE of this snobby, stuck up better than you attitude from the girls here. Very pretentious. They failed to make me feel like I was an important customer. I was not acknowledged when I walked in, they continued their conversation with another customer (who was clearly a friend or regular customer). They made me feel like I wasn't good enough to shop at this store. I overheard them gossiping about another customer after she had left the store. I felt uncomfortable the whole time I was at this store I will not return or recommend.
    4 people found this review helpful 👍

  • 1/5 Vince A. 3 years ago on Google
    DISAPPOINTED that my email for my wife's item to be shipped was IGNORED ,they charged her $10 for shipping when the website says "FREE in ONTARIO"
    3 people found this review helpful 👍

  • 1/5 Natalie 6 years ago on Google
    Over priced and snobby employees. They ignore you and feel entitled because they work there. I was in the store a few days ago and no one said a word to me (3 girls including the owner) I find that they only talk to you if you’re a regular or sense you have money. I genuinely feel uneasy when walking into the store because I sense the judgement. I’ve had enough and won’t be returning anytime soon & not to mention the prices are over priced while I can order certain items online for much cheaper.
    3 people found this review helpful 👍

  • 1/5 sandy g. 9 years ago on Google
    The merchandise was beautiful but the staff ( owners from the pictures on their web page) were rude. I was in the store for 15 minutes and my presence was not acknowledge until I was leaving. With such poor customer service it will be interesting to see if they will be opened much longer.
    2 people found this review helpful 👍

  • 5/5 A. K. 6 years ago on Google • 81 reviews
    Only women's clothing store worth my time in Niagara.. Amazing staff, great brands, been a shopper since day 1 !! Great tip.. they keep a record of purchases so if your significant other is looking for gift ideas all they need is your name and they can look up size and items you might already own (they even wrap purchases guys...). If you are not looking to make the trip to Toronto to find highend clothing this is your place.

  • 4/5 Susan D. 1 year ago on Google • 66 reviews
    My girlfriend and I had never been in Citrus Boutique before. We weren't in the market for anything but wanted to see what they had available. Store was nicely laid out, selection was good and staff was courteous and friendly. We will go back.

  • 1/5 Paul N. 1 year ago on Google • 21 reviews
    Customer service is a key and the owner definitely is lacking personal touch. Will never shop again nor support the store.
    1 person found this review helpful 👍

  • 5/5 Jessica 6 years ago on Google • 20 reviews
    I shopped here for the first time ever recently and I have been missing out! The clothes here are beautiful and there is a large selection of very nice pieces of jewellery. The staff were very friendly and helpful. I ended up buying a necklace for my mom and she loved it. I will definitely be back !
    1 person found this review helpful 👍

  • 5/5 Terri S. 10 years ago on Google
    Loved this store. The staff was friendly and the clothing and jewelry was amazing! Can't wait to revisit.
    1 person found this review helpful 👍

  • 5/5 Marina S. 6 years ago on Google
    Love this store..Cool, funky or elegant. Its all there. Staff are awesome . They always help you out and give you good advice on the items you are trying on. Keep up the awesome store guys!!
    1 person found this review helpful 👍

  • 5/5 Johann M. 6 years ago on Google
    Love citrus and the staff! My favourite place to shop in Niagara!
    1 person found this review helpful 👍

  • 5/5 Nikki B. 4 years ago on Google
    Nice & trendy items
    1 person found this review helpful 👍

  • 5/5 Angie S. 5 years ago on Google
    Amazing boutique wonderful helpfull staff
    1 person found this review helpful 👍

  • 5/5 Matthew G. 11 years ago on Google
    This is the only place I shop for my girlfriend, the staff is so kind and helpful and they have some of the best brands you can't find anywhere else.
    1 person found this review helpful 👍

  • 1/5 Sara N. 1 year ago on Google • 32 reviews
    This place is extremely rude. My husband called to ask a question and half way through Kim said "no" and hung up. Have never visited this location and due to the level of customer service I never will.

  • 5/5 Rebecca W. 8 months ago on Google • 3 reviews
    Great staff! Love shopping for my wardrobe here.

  • 5/5 ONTARIO P. 4 years ago on Google
    Professional Customer Service! With a smile, this place is very up to date trends for Women. It's the One Stop Women's Shop for all your needs. Taking the time to make sure all fitted will be as comfortable as possible. . Not overpriced like some others in the area. Highly Recommended!

  • 5/5 Sara S. 5 years ago on Google
    Amazing, unique clothes and accessories

  • 5/5 SJ M. 3 years ago on Google
    Excellent local shop!! Offering a huge selection of unique and quality products....clothing, footwear and accessories. Love the Citrus team, they are always positive, friendly and dedicated to ensure your shopping experience is 5*.

  • 5/5 Sara T. 1 year ago on Google
    Great quality, gorgeous clothes/accessories, and warm and friendly staff who know how to find just what is perfectly suited for me!

  • 5/5 Kamille D. 7 months ago on Google • 2 reviews
    Amazing customer service! They are always SO kind and helpful!


Call +1 905-682-2222 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



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