Outdoors Oriented Inc image

Outdoors Oriented Inc

Clothing store Shoe store Outdoor sports store Canoe and kayak store

One of the Top rated Clothing stores in St. Catharines


Address

420 Vansickle Rd, St. Catharines, ON L2S 0C7, Canada

Website

outdoorsoriented.com

Contact

+1 905-688-0160

Rating on Google Maps

4.70 (259 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 5 pm
  • Sunday: Closed
  • Monday: 10 am to 5 pm
  • Tuesday: 10 am to 5 pm
  • Wednesday: 10 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: store (27) staff (23) service (17) Oriented (16) helpful (15) gear (15) Great (14) Outdoors (14) time (13) order (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mike S. 3 years ago on Google • 68 reviews
    If I could give these guys 100 stars, I would! I’m new to kayaking. A city boy who needed help in every way. I can’t even begin to express how amazing it is to walk into a store and immediately have the fear of intimidation go out the window. Every single person working that I spoke to was welcoming, informative, helpful and NOT pushy. From the young lad (jeez I’m getting old) who sold me my kayak and paddle to another gentleman who spent a ton of time with me when I picked it up. I got the setup for the car but had no idea how to secure the kayak properly. These guys sorted me out completely. Spent extra time talking about different options I had for securing the kayak. It was incredible. If you are new or experienced I urge you to come here. I will make the drive from Toronto for a $5 item because I know I will get to talk it out with someone who cares and will clearly explain all my options. Even if you are just curious, go to this store and talk to anyone! I guarantee it will be an informative and respectful experience.
    4 people found this review helpful 👍

  • 5/5 Daniel H. 4 years ago on Google
    Great place to get your gear! Good prices and great quality products. Recommended!
    6 people found this review helpful 👍

  • 5/5 Shawn B. 8 months ago on Google • 55 reviews
    I phoned a few places looking for two kayaks, and Outdoor Oriented were the most helpful over the phone. Went in the next day and was very happy with the helpful advice. Everyone there was very friendly and easy going. Thanks especially to Reuben for being so great with assisting us with everything we needed. Best place to go for sure!
    1 person found this review helpful 👍

  • 5/5 Aleksandar T. 6 months ago on Google • 17 reviews
    Mike's customer service was exceptional. He drew upon his years of camping experience to provide insightful consultations on the gear I was considering. He dedicated time to ensure I would be happy with my purchase.
    1 person found this review helpful 👍

  • 5/5 Rachel F. 3 years ago on Google
    One of my favourite camping stores. Great selection and good prices too. Staff always make sure you are well looked after, especially BR.
    1 person found this review helpful 👍

  • 5/5 stacey m. 1 year ago on Google
    The variety in the store is a big draw but the service is what keeps me coming back. You can find paddle and camping accessories, kayaks and paddle boards, shoes and apparel. They have a lot of great stuff and amazing staff. Don't hesitate to give them a visit!
    1 person found this review helpful 👍

  • 5/5 Pat M. 3 years ago on Google
    I've ordered Eureka gear from them twice. Both times they were shipped and received by me within 24 hours. Thank you so much for your quality gear and professional service!
    1 person found this review helpful 👍

  • 5/5 jonathan m. 5 months ago on Google • 17 reviews
    Great store, with great staff who actually know about the stuff they sell, thanks for the help.

  • 5/5 Brett T. 3 years ago on Google • 16 reviews
    Purchased a Wilderness Systems Tsunami 145 Kayak and a few other items. Drove down from north of Toronto to pickup via curbside service. Very good pricing, but even better customer service before and after the sale. Jamie was awesome. Excellent knowledge. Going to stop into Outdoors Oriented whenever I am down in St. Catherines. Thanks Jamie!!

  • 5/5 Marek F. 3 years ago on Google • 16 reviews
    I picked up my Delta 14 kayak from Outdoors Oriented over a year ago. I love the kayak and I loved the purchasing experience. From "Paddle day" when I got to try few different kayaks, to making decision, purchasing, delaying pick up (as I was travelling) then finally picking it up and securing it on the roof rack, all staff and Jamie were very helpful, knowledgeable and patient. I am looking to purchase Delta 16 now as the 14 is really also enjoyed by my son and it is impossible to keep up with him using our venerable Pelican. I hope Delta 16 will become available shortly, as they are currently out of stock .

  • 5/5 Sergio M. 3 months ago on Google • 9 reviews New
    Wonderful, helpful people! It's one of my happy places! Rock climbing, canoeing, kayaking, hiking, camping! What's not to like!

  • 5/5 derek s. 8 months ago on Google • 5 reviews
    Bought a water filter for a trip. Knowledgeable and friendly staff helped me pick one out. Definitely will be shopping there again.

  • 5/5 Winter T. 1 year ago on Google • 3 reviews
    Found a pair of boots I loved and decided to see online options. I came across this business and saw that they had the best price compared to others. I was not only amazed at the low cost, but with how fast my order came. Being in a different province, my boots came only a couple days after ordering! I’m beyond impressed with the service Outdoors Oriented provided for my online order.

  • 5/5 L G. 2 years ago on Google
    Reviewing online shopping. Orders shipped same day by Purolator which means next day delivery for me. This is outstanding for a Canadian online retailer. A lot of effort was certainly put into their online presence. Bravo Outdoors Oriented!

  • 5/5 Penny P. 2 years ago on Google
    Super helpful staff. They sized me for a new canoe paddle, no pressure to buy the most expensive one. Fun shopping experience.

  • 4/5 Adrian M. 2 years ago on Google
    Its got your basics for outdoor stuff but if you want or need variety then this is not the spot. Never had an issue finding anything I the store great customer service. But for you hard core people that enjoy walking around and takeing the time not really a store for you always worth a check out tho!!

  • 5/5 Joe 2 years ago on Google
    Best spot in Niagara for serious outdoors gear. From beginner to diehard, Outdoors Oriented has the gear for your trip. The employees there are also knowledgeable about their products and have real-life experience with them; which is a big reason to shop local at a place like this.

  • 5/5 Sadie S. 2 years ago on Google
    This is my go-to store for outdoor gear, and has been for years! Staff is friendly and very helpful! A little bit of everything you need to hit the trails.

  • 5/5 L K. 2 years ago on Google
    Very impressed with this company. Shipping is ultra fast. Ordered in the afternoon the day before, and received the next day before noon. Saved me a lot of trouble too because many of my local shops did not have any in stock. Will definately be ordering from you guys again in the future!

  • 5/5 prem c. 2 years ago on Google
    We need places like this. It's a store that won't just sell you stuff you need, they will suggest and advise based on their experience and if you ever camped you would know the value of such advice. A+ excellent customer experience. I'll be back for sure.

  • 5/5 Christina 2 years ago on Google
    I’ve been in the market for a 115L canoe/portage pack and they’ve been out of stock everywhere. I’m so glad to have found Outdoors Oriented - they had the bag that I wanted in stock and shipping was SO FAST. I placed my order yesterday and my purchase already arrived! Thank you! I’ll definitely order from here again in the future.

  • 5/5 Quinn M. 2 years ago on Google
    I urgently needed a key piece of equipment for a trip that was coming up in a few days. I called outdoors oriented to see how fast they could get it to me. I was pleased to hear that they ship with purolator and that the item would arrive in Toronto the next day. Shipping was free (for orders over $50) and I received the product less than 24 hours after placing the order. This is my new go to outdoors gear store. Definitely recommend!

  • 3/5 robert l. 3 years ago on Google
    I have bought lots of Vibram shoes from here. Very disappointed to know they won't be carrying them anymore. It was the only place locally I liked to shop for them.

  • 4/5 Thompson Expeditions - Backcountry Tour G. 4 years ago on Google
    This store has loads of gear and they have a section of slightly used. A bit pricier than I’d like to see but is fully stocked nonetheless.

  • 4/5 Dave B. 4 years ago on Google
    High end gear, you get what you pay for!!

  • 3/5 Kim G. 2 years ago on Google
    Picked up my brand new Delta 15s on Saturday. Loved the kayak and the service but was very disappointed to find a huge Outdoor Oriented.com logo on the kayak applied asking. I spent all of Sunday researching how to remove the sticky logo without damaging the kayak. Ended up having to buy sovent to remove it. Not the best experience. Nobody wants to put solvent on their brand new expensive kayak.

  • 5/5 Duncan M. 2 years ago on Google
    I needed a new PFD and wanted to buy something made in Canada, and ideally local to me. I discovered Salus (based in Waterloo) and Outdoors Oriented was one of few stores I could find that had them in stock. My only regret is that it didn't occur to me to buy directly (bought through Amazon) - I could have contacted Outdoors Oriented directly and better supported a Canadian business. My PFD arrived sooner than the earliest estimated arrival date, was in perfect condition, and very well packed. I would absolutely shop here again. Thank you!

  • 5/5 Lorie L. 4 years ago on Google
    I went in to check out one item and ended up asking about several others. The young man was so helpful and really knew his stuff. I was impressed and will definitely go back. They really know their stuff....quite refreshing.

  • 5/5 Cece V. 2 years ago on Google
    This is a great store. When I lived closer I loved checking out their stock. Now I live further away and ordered online for some Christmas presents. Order shipped same day and was received same week. Thanks guys for your great service and inventory!

  • 5/5 Cindy M. 1 year ago on Google
    A store with a ton of variety and lots of quality products. But the best thing about this place is how helpful, friendly, and knowledgeable the staff are. Highly highly recommend coming by with all your questions - you’ll get all of them answered and then some!

  • 5/5 Melody S. 1 year ago on Google
    I’m so happy with the staff, the service and everything I bought for my trip. I felt like they genuinely cared today when I came in and I’m so happy with everything I got ❤️

  • 5/5 Mike G. 1 year ago on Google
    I ordered a few items from a different store and two days later they informed me that they were out of stock of a Wildy sprayskirt I had requested. I immediately went online and found it on Amazon at Outdoors Oriented. I placed my order and received it within 48 hrs - before the other outfitter had even sent out my original order. Next time I'll go straight to Outdoors Oriented to begin with and save myself some time. Wish I'd known about them earlier. Very impressed.

  • 5/5 Ian 9 months ago on Google
    Excellent outdoor supply store. Needed a water bottle, and they have a great selection with very friendly staff!

  • 5/5 SBPilot54 1 year ago on Google
    Known about OO for a long time being a local resident for 30+ years. Recently bought a pair of Merrell winter boots and also Oboz summer boots. Extremely friendly, I messed up on sizing and they were very kind about a size swap. Thank you again Outdoors Oriented!

  • 5/5 Elaine K. 3 years ago on Google
    Great selection. Staff is friendly and knowledgeable.

  • 5/5 Tim H. 3 years ago on Google
    Friendly helpful staff, answered my questions, then left me to make my up my own mind. Prices are very competitive. This store should be your first stop if you are at all serious about the outdoors, camping, the water, and want quality equipment that will last for years. Shop here and support local business rather than the big box store. you won't regret it!

  • 5/5 Mark S. 3 years ago on Google
    Honest and friendly staff. Always looking to help you with a purchase. Never pushy .

  • 5/5 J B. 3 years ago on Google
    FANTASTIC !!! Great selection of products and even better service with amazing delivery time. Ordered on their web page a camping tarp that no other store had in stock and arrived TWO days later. Congratulations guys!!!! You guys are faster than Amazon Prime. For sure I will be ordering more toys. Cheers

  • 5/5 Yeeyee C. 3 years ago on Google
    Fast shipping! Only took 2 days and arrived at 9am on the second day! Very impressed

  • 5/5 Neil A. R. 3 years ago on Google
    Been dealing with Jamie and his crew for 20+ years now. Has set me up for everything from Arctic living to paddle camping in the Florida keys. Friendly, knowledgeable staff always willing to help no matter how silly my questions can be. If they don't have it, they'll get it, and the price has always been right. Local store, high quality, great expertise. As good as it gets.

  • 5/5 Jirianna C. 3 years ago on Google
    Everyone there is absolutely amazing and helpful.

  • 5/5 Keith Q. 3 years ago on Google
    Very knowledgeable and helpful staff.

  • 5/5 Michael S. 3 years ago on Google
    Great selection of outdoor gear and clothing. Very friendly, knowledgeable staff, too. They will have whatever you need.

  • 4/5 Groovy 1. 3 years ago on Google
    Great gear

  • 5/5 Corey H. 3 years ago on Google
    Great selection for outdoor gear

  • 5/5 Brad L. 3 years ago on Google
    Had what I needed even in the pandemic! Great staff!

  • 5/5 Andrew B. 3 years ago on Google
    In and out in 5 minutes. The staff knew exactly what I was looking for and where it was in the store. I'd have stayed longer but I would have spent a whole pay cheque!

  • 5/5 Brittany F. 3 years ago on Google
    Amazing customer service, extremely detailed oriented, professional and friendly staff. A representative named Rachel who works their at the front desk is incredibly kind, answered all my inquires and offered solutions to my issues regarding a Thule rack and the cross bars. She went out of her way to ensure I was taken care of. It's amazing to know that workers out there still love what they do and it certainly shows with Rachel. Can't say enough about this business! Unreal. & may I add that I am not from the area and reside in Barrie and its totally worth the drive cause of how they treat you!

  • 5/5 OrMoD L. 3 years ago on Google
    Good customer service. Solid products.

  • 5/5 Sherri L. 3 years ago on Google
    I went into this store on August 25th/2020 during this plandemic and it was so much easier than I thought it would be. I LOVED the store and Alex helped me find every item on my list. He had knowledge that I needed and it was a great place to shop and I don't like shopping. I will be back to this store many times. I highly recommend it. Top quality products. I bought 2 sleeping pads, a jet boil and a bottle, so I can filter water. I'm so happy with everything. Thank you for making shopping EASY during these unprecedented and silly times, lol

  • 5/5 Stephen G. 3 years ago on Google
    Hi everyone. I just want to write a short thank you note to Jamie and his staff. I also drove a long distance to pick up my new tent. I did this because the local big box retailer with four letters to its name was no help to me, and they are just 2 km from me. Shop here for quality products from a retailer who wants your business, and they are family owned and operated. That is not easy to do in Ontario.

  • 5/5 Kevin B. 3 years ago on Google
    I ordered a screen tent and was amazed by how quickly it shipped. It was picked up by Purolator on the same day that I placed the order and it arrived at my door the next day (Sault Ste. Marie, ON). THEN, unfortunately there was a manufacturing defect with the screen tent and within another business day, Jamie had a new one on the way and had arranged for the defective one to be shipped back at their expense. I was told not to worry, they would handle everything, then file a claim through the manufacturer for me. In my experience, they responded to my emails within minutes, not hours or days. Absolutely THE BEST customer service I have seen in a long time!!! I will be shopping again with them again!!!!

  • 5/5 William W. 3 years ago on Google
    Knowledgeable sraff. Great selection of high quality gear

  • 5/5 susan c. 3 years ago on Google
    Nice store, very helpful, very professional in keeping customers and staff safe. Being a healthcare worker I know when it's done to the best of their ability!!

  • 5/5 Jody C. 3 years ago on Google
    Very friendly staff. Clean and organized store. Love the help I received.

  • 5/5 Mehdi K. 3 years ago on Google
    I had an amazing sales experience with Outdoors Oriented. This business is located in St. Catharines, Ontario. I am located in Vancouver, BC and needed a specific camp stove within 2, maximum 3 days. Although I did have a hard time getting a hold of them a few times (I assume they are quite busy), when I did the service I received was nothing short of exceptional. I was told to send an email to Jamie, in order for them to send me a 'shopping cart' with a customized, express shipping option so I could get my item as soon as possible. Within minutes odf sending the email off to Jami, I received a detailed response on how to proceed, and a specific timeline which I needed to follow in order to have my item shipped out first thing in the morning the next day. I checked out and paid for my order. Not long after I recieved a confirmation email and the next morning I recieved an email stating that my order had been shipped with the tracking number provided. I dealt primarily with Jamie via email and Cheryl (I think?) over the phone. Both employees offered excellent service, I got my item right on time and couldnt be more satisfied with the experience. Thanks alot! Great work, keep it up.

  • 5/5 Vickie M. 3 years ago on Google
    Friendly knowledgeable staff. Helped with picking out a great fathers day gift. My husband will love it.

  • 5/5 Stephen D. 3 years ago on Google
    Awesome awesome awesome !!!!!!!!!!!! Thank you for taking the time to help me with my beautiful new Delta kayak and installing my amazing Thule Hullavator roof rack!! This is the best place to shop for all this gear!! Thank you Jamie and staff!

  • 5/5 Dylan A. 3 years ago on Google
    Ordered a tent from these guys. They were quick to pack and ship (on a weekend no less.) I received my order yesterday and it works great. I would 100% purchase from them again online and consider checking out their physical store. Support your hobby by supporting local! Thanks again.

  • 5/5 Ryan F. 4 years ago on Google
    I was referred to Outdoors Oriented by Kayak Ontario. I reached to these guys last week. I was on the hunt for two kayaks for my daughter's ages 7 and 8. They didnt have what I was looking for in stock. So they ordered it for me. What I really like. They didn't try and push another product on me. They were really responsive and pleasant to deal with. The price was fair. I knew this because I did my research. I give this company 5 stars. They are worth the five stars.

  • 5/5 Wamae G. 4 years ago on Google
    Great family owned store...huge selection, friendly staff

  • 5/5 Clyde H. 4 years ago on Google
    Great selection and helpful staff.

  • 5/5 Larry V. 4 years ago on Google
    Great selection of quality outdoors clothing with excellent service.

  • 5/5 Lonnie D. 4 years ago on Google
    Service was very helpful in purchasing sleeping bags and prompt checking out

  • 5/5 Jennifer C. 1 year ago on Google • 1 review
    I ordered my first ever tent from Outdoors Oriented (online) since I wanted to support an independent store. Prices were competitive with larger stores and shipping was free - my only worry was would it get here in time before my trip? I didn't have to worry because the tent was shipped out within 24 hours and arrived on my doorstep in Toronto the day after that. All around my experience was very positive, would definitely shop here again.
    1 person found this review helpful 👍


Call +1 905-688-0160 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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