GNMI - Greater Niagara Medical Imaging image

GNMI - Greater Niagara Medical Imaging

Medical diagnostic imaging center

😠 Denied X-ray service because the Lab Technician Brandon felt compelled to be obnoxious about the acceptable xray requisition he didn't like. He continued with his rant and stated I was becoming aggressive because my tone changed and because I called him "Bro". He pulled a male Karen move. He refused... People often mention appointment, ultrasound, staff, time, experience, GNMI, professional, technician, receptionist, service,


Address

464 Welland Ave, St. Catharines, ON L2M 5V4, Canada

Website

gnmi.ca

Contact

+1 905-684-6388

Rating on Google Maps

4.40 (495 reviews)

Open on Google Maps

Working Hours

  • Thursday: 7 am to 7 pm
  • Friday: 7 am to 5 pm
  • Saturday: 9 am to 2 pm
  • Sunday: Closed
  • Monday: 7 am to 7 pm
  • Tuesday: 7 am to 7 pm
  • Wednesday: 7 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: appointment (36) ultrasound (28) staff (28) time (25) experience (22) GNMI (21) professional (19) technician (18) receptionist (17) service (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Stephen M. 1 year ago on Google
    Denied X-ray service because the Lab Technician Brandon felt compelled to be obnoxious about the acceptable xray requisition he didn't like. He continued with his rant and stated I was becoming aggressive because my tone changed and because I called him "Bro". He pulled a male Karen move. He refused to look at the e-mail I received from the doctor that further explained the xray requisition. After Brandon's obnoxious rant, I spoke to the front desk reception to file a complaint and they refused to give me the proper contact info. Front desk mentioned that a supervisor, Laura, would contact me the next day and to my surprise, no one has called. Furthermore, when has it become mandatory to disclosure personal health issues in order to receive a x-ray? If the lab technician has an issue with the x-ray requisition, do you not have a procedure to follow to rectify the issue? Possibly reach out to the doctor for clarity? Anything? Something?
    5 people found this review helpful 👍

  • 2/5 Jefferson Queiroz V. 6 months ago on Google • 21 reviews
    Wife had an ultrasound appointment yesterday. Front desk staff was excellent when we arrived and afterwards when we needed to get a fax from our family doctor. But our whole experience was defined by the ultrasound technician. She didn't know we were expecting twins and complained the whole time to my wife that the appointment would take longer and that we should have told them before (***which I did***, and if it is so important to know this it could be a process to ask the clients when booking). Did it help making my wife feel uncomfortable in the room? Then the tech rushed the exam and started cleaning my wife, then my wife asked if she would not show her the babies. The tech decided then to show and went to call me in. The tech complained once more to me this time about not knowing it was twins and I said I mentioned it on the phone - which made her tell me to stress this information next time. She was really in a hurry and didn't tell us anything while showing the babies, I know we must ask questions to our doctor but she could treat us better in that emotional moment.
    4 people found this review helpful 👍

  • 5/5 Andre B. 1 year ago on Google • 87 reviews
    I am shocked by other reviews. However, my experience was fine. Got my X-ray done and didn’t have to wait long. The staff were nice as well the place is nice as well. Change room good size as well. My X-ray experience was 5
    2 people found this review helpful 👍

  • 1/5 Betty K. 6 months ago on Google • 7 reviews
    The reception desk is efficient and pleasant and for the most part the technicians are also. The ultrasound tech was very abrupt and did not look at me at all. Why work in a medical position serving the public, when you actually dislike the patients you serve?
    4 people found this review helpful 👍

  • 5/5 Mike C. 3 months ago on Google • 4 reviews New
    I brought my mother-in-law in for a mammogram today and we had a most pleasant experience. The pretty blond haired technologist was wonderful, kind and professional. I don’t remember her from our last visit but we were both quite impressed. She explained the procedure very well and even helped her back to the waiting room as she uses a walker. Thank you so much, we highly recommend GNMI.
    2 people found this review helpful 👍

  • 4/5 Daniel S. 4 years ago on Google
    I've been to this GNMI location twice so far - both visits took place this year - I had to take a star away, due to their insufficient amount of parking. No complaints with staff & services though - I've brought a family member in for various imaging (ultrasound, x-ray) - every experience has been good, with the exception of parking as mentioned.
    2 people found this review helpful 👍

  • 5/5 Fdd R. 2 years ago on Google
    I had a great experience at the GNMI on Welland Ave while I was there for an ultrasound. The staff were friendly and professional and I found the office both waiting room and imaging room to be very clean and well organized which reflected on keeping both staff and patients safe. I felt very comfortable being there and the waiting time wasn't bad while they kept things flowing as quickly as possible!
    2 people found this review helpful 👍

  • 1/5 Carter R. 1 year ago on Google
    I called today to ask the receptionist how to book an appointment and that if it is true they do not allow fathers into the ultrasound appointment. The receptionist told me I could only go in for the last ten minutes. I asked why and she said it is unnecessary for me to be in for the whole appointment. I said that my wife would be more comfortable if I was in attendance the whole time and she said she couldn't understand why she wouldn't be comfortable and that I am not allowed in. The receptionist was very rude and had a condescending tone with absolutely no compassion or understanding. I don't understand why GNMI continues to follow the same track after so many bad experiences and reviews. Why does GNMI not do something to improve customer service and make their business more human-focused?
    2 people found this review helpful 👍

  • 1/5 Bradley M. 1 year ago on Google
    We came here for our second ultrasound. They don't allow spouse in during the exam. They were not able to give me a good reason. It unbelievable that I was not able to be present for the ultrasound d for my own child. I did not like my experience with GNMI. I would not return here and if you are thinking of coming for a pregnancy ultrasound, DON'T! Go somewhere else where they respect that pregnancy is a family thing and there is more than just a mother and child involved.
    2 people found this review helpful 👍

  • 5/5 Alexis M. 4 months ago on Google • 24 reviews
    I visited here a little over a month ago and had an amazing experience. Without going into too much detail, I didn't have the proper requisition from my doctor and needed some help to acquire it. The ladies at the front desk patiently listened to my dilemma and then proceeded to work on my behalf to get the paperwork that I needed. They went above and beyond and I was blown away. Keep up the great work, GNMI staff!
    1 person found this review helpful 👍

  • 1/5 Nora K. 3 months ago on Google • 11 reviews New
    I had an X-ray to take for my shoulder. The receptionist said the waiting time is about 15min... I waited for over an hour. Once it was my turn, I asked the technician to put the shield over my thyroid. She said they don't have one and it was not necessary since it will be on the way of taking XRay... That was a quiet shock for me... I took off and I went to Niagara Falls where I had my Xray done with extra care. They had the shield for the thyroid protection and it was not on the way of the imaging... I had last year an issue as well for having an appointment for my kid. The doctor sent them the requisition, they called me and on the date of the appointment they misplaced the requisition... One star here for the cleanliness of the building... staff need more training and pay more attention to the patients safety.
    1 person found this review helpful 👍

  • 5/5 Bruce G. 3 years ago on Google
    Everyone was very professional and friendly.
    1 person found this review helpful 👍

  • 5/5 Mary-Jo W. 3 years ago on Google
    Super well run ! Had my tests done quickly ! In and out quickly ! Great job with all the extra safety protocols with Covid
    1 person found this review helpful 👍

  • 3/5 Monica Beth F. 3 years ago on Google
    The receptionist was rude and had a snarky attitude ,said I was a few minutes late meanwhile I was standing in line so of course it would seem like that then. Anyways the person that did the ultrasound was ok but the Xray technician was very sweet and kind and made you feel comfortable
    1 person found this review helpful 👍

  • 5/5 Sheri B. 3 years ago on Google
    The staff were efficient and I did not have to wait long once I arrived. Staff followed proper safety protocol and were very professional and friendly.
    1 person found this review helpful 👍

  • 5/5 Fern M. 2 years ago on Google
    I required to get xrays and ultra sound after my visit to a walk in clinic Friday afternoon. After making some inquiries, I was able to determine that GNMI had a facility open on Saturday at their Welland Ave. St. Catharines location which I attended. The premises were new and very inviting. The receptionist I dealt with was very pleasant and helpful. Within 2 hours of my arrival all procedures were done. The xray and ultra sound technicians were excellent and their equipment top notch. Keep up the good work during these difficult times.
    1 person found this review helpful 👍

  • 1/5 Justin S. 2 years ago on Google
    Recently came here to get girlfriends ultrasound done. They don't let spouses go in. Witch is completely unbelievable. It was to confirm gender. DO NOT GO HERE.
    1 person found this review helpful 👍

  • 3/5 Cass B. 2 years ago on Google
    While the recent upgrades to the facility are indeed impressive- creating ample parking and a much more modern interior the fact that there are no available wheelchairs is appaling. The imaging is at the very back of the building. For individuals with a possible break or difficulties walking because of age etc., the journey to the back can prove to be a difficult feat. There is plenty of room at the main entrance to park a few chairs.
    1 person found this review helpful 👍

  • 2/5 Trevor T. 3 years ago on Google
    The facility was top notch, the wait was not bad, the receptionist was hard to hear (understandable talking through a mask and plastic from six feet away- thank you covid). The tech seemed very skilled but had no people skills (at least not with me). I had a few questions about what the imaging was showing and all he did was grunt. I know I will get the results from my doc in a few days but if what I saw was a muscle tear a simple 'yes' or 'no' would have been nice.
    1 person found this review helpful 👍

  • 2/5 Seb Daniel D. 1 year ago on Google
    I had my first ultrasound appointment back in October. The receptionist was rude when I misunderstood a question she asked. Extremely arrogant tone. Technician was incredible though. I called recently to book another ultrasound. I’m assuming the same receptionist I dealt with at the counter the first time was the one I was talking to. She gave me a date, and I asked for the time of day as I am a busy university student and needed to ensure I was not going to miss something important such as a lab. To which she very rudely told me the time, as if I was a bother for asking. That date didn’t work and she gave me another (that ended up being a month sooner than the original!). Again, I asked for a time and she responded the same way. I said that sounds great, and she was quiet for about 10 seconds before asking if I wanted that appointment, with the same arrogant tone. I am nervous for the upcoming appointment because I hope I don’t get a technician who works the same way she does. The first time, I thought maybe she had a bad day- everyone does. I’ve worked in customer service and I would have been fired quickly for talking to people the way she does. Absolutely no compassion. Please speak to your receptionist staff on how to treat patients.
    1 person found this review helpful 👍

  • 5/5 Danny K. 3 years ago on Google
    Always professional and courteous. Highly trained professionals to help you with your injury needs or just enhance your well-being. Highly recommended. Please look them up you won’t regret it.
    1 person found this review helpful 👍

  • 1/5 Noor M. 10 months ago on Google
    My wife is 36 weeks pregnant. She booked two appointments for ultrasound in late February - one appointment in Stoney Creek in April and then the second/last appointment at Welland Avenue site, in St. Catharines on May 13. At her last appointment in Stoney Creek, although we showed up on time, we had to wait about 30 minutes. Like many other Ontarians, we waited patiently and did not complain. Last week they sent us text message confirming our 2nd/last appointment, but it says, it will be in Stoney Creek again. When we called the St. Catharines (welland Ave) clinic, they did make correction at their end - apologizing and blaming system failure, and changed the appointment location to St. Catharines (Welland Ave). However, at her appointment on May 13 in St. Catharines, we were literally 5 minutes late and then waiting in que for her turn. When we got to the registration we were told that we are 11 minutes late and her appointment is cancelled for "no show" and we have to pay $50 to reschedule it. We were upset thinking that they won't accommodate 5 minutes delay when we are expected to accept more than 30 minutes delay and every time. On top of that they are asking $50 to reschedule it... I still can't believe how greedy and inconsiderate they must be to turn away a 36-week pregnant women from a critical service for a 5-minute delay, and because she declined to pay that $50. Note: I can provide proof of their text message sent to us that we can't make or reschedule appointment at any GNMI clinic until we pay this amount. The text message also threatened us saying how it is going to affect our credit history. We could have paid that amount, however, it didn't sit well with us in principle, for two reason: 1. as we had clearly seen that GNMI and their staff don't give a sh,t about service, care, or empathy. The staff argued that we are to show up 15 minutes early. When I challenged her "where does it say in the confirmation text message or the link?" , she couldn't answer, became defensive and telling us, "we were not friendly". My question is.. do we need to be her friend to get a little empathy and care? 2. As our government is privatizing our health care to this type of for-profit companies, I worry that we will see companies like GNMI try to squeeze more money (outside of OHIP payments) from our pockets every single opportunity they get. GNMI certainly did that to us and left such impression... Ontarians..be aware and speak up!
    1 person found this review helpful 👍

  • 5/5 Cassandra M. 2 months ago on Google • 7 reviews New
    The best experience I’ve ever had with medical imaging. I’ve been several times and it’s consistent. The techs are super caring and patient, and today they even accommodated my three kids.

  • 2/5 Larissa L. 2 months ago on Google • 5 reviews New
    This location is very convenient, the building itself is beautiful and clean, and it's nice to have free parking. However, the receptionist staff are some of the rudest I've ever encountered. I've had good experiences with the techs I've seen, but the interactions with reception staff have been full of eye rolls, sarcastic comments and laughter at simple questions. I myself would much rather drive out of my way and pay for parking at the hospital, as I've only had good experiences with reception staff and techs there. That being said, perhaps I have caught the receptionists on bad or busy days-I'll always give them the benefit of the doubt!

  • 1/5 Rahul J. 11 months ago on Google
    This location of GNMI is not a place to trust. The reception staff doesn’t care about other people’s time. I had worst experience of my life with them. My doctor recommended to do my wife’s ultrasound from this location but they didn’t have the booking lot. So when asked again for the reference of booking nearby with GNMI then they booked my wife’s appointment to Welland which 30 minutes away. After a long wait we went to Welland GNMI centre on other day and then they said there is no appointment here for you. We both took off from our work specially for this and the day get totally wasted. I would like to file a official complaint against the staff person who book an appointment for us. Job is not a JOKE. Either do it properly or not do it. First of All thanks GNMI Team to address the review after almost a week. So yes, I did walk-in and just to ask the ultrasound bookings because our doctor send us there and front desk receptionist pro-actively said she can book our appointment from her system. We both reconfirm that do we need to do anything else and she said no and give us this card and put timings and highlights the address. So my review is 200% genuine.

  • 5/5 Brent W. 3 years ago on Google
    Very friendly and courteous staff. Keep up the great work in these trying times!

  • 1/5 zakaria a. 1 year ago on Google
    Spent 2 hourse calling traying to reach them but with no help. I needed an appointment for my son who is in pain.

  • 4/5 Taylor A. 1 year ago on Google
    Quick in & out. Very clean & professional. There was a mix-up with my phone # with another woman with the same name. But that was quickly fixed & all was good. The technician was quiet & professional with a gentle hand. Thank you!

  • 5/5 Laur T. 1 year ago on Google
    Great experience every time I have gone in here. This is my first pregnancy and they’ve been very welcoming and kind! Britanee specifically has always been very welcoming and accommodating anytime I’ve needed to schedule appointments! I never have a long wait, I’m usually in and out in under an hour.

  • 1/5 Nikita E. 1 year ago on Google
    Showed up 3 minutes late to my appointment and the receptionist had already called my name, and just moved on. Went to discuss with the receptionist if I could still have my ultrasound, was told to wait “to see if they could fit me in” even though I’ve been waiting for my appointment for 3 months, and have had countless appointments pushed back over the course the months waiting for the appt. They had 30 to 40 other people waiting to be aeen on appointment for the times slots after me and I still hadn’t even received mine. I waited almost two hours not a single receptionist, nurse or technician spoke to me about my impending ultrasound, and I wound up leaving with no ultrasound. On top of all this, arrogant, rude and flippant receptionists and staff make it almost unbearable. This healthcare system is a disgusting joke.

  • 4/5 Erin H. 11 months ago on Google
    EDIT: Jennifer called me from GNMI, and offered to rebook my ultrasound with a different technician. This was a much better experience, and my partner was allowed to come in. Thank you for fixing this issue and helping me feel more at ease. ORIGINAL: I was really disappointed and upset after my appointment today. This was my second visit to this clinic, and this visit really disappointed me. My ultrasound technician had a knock on her door during my appointment, with a coworker asking to be seen by her after me. From that moment, my appointment felt rushed and impersonal. I was told there wouldn’t be time for my partner to come in and I was given probably only 1 minute to view the screen. She printed me blurry pictures and immediately invited her coworker into the room. I wish I could have a redo of my appointment because this was really upsetting.

  • 5/5 Adam S. 2 years ago on Google
    Was sent here today from walk in clinic in the same building. Postive experience in dealing with the staff at front counter and xray technician including a forwarning of a 45 minute to 1 hour wait for xray. Witnessed the event leading to a 1 star review that has been posted and other than flashing a health card, commend the staff for dealing with and trying to deescalate the situation as best they could before the health card incident but no answer was going to be satisfactory to this person. All in all, great experience, tidy facility and will go back even though I hope I don't have to. If the 1 star reviewer reads this, hope you feel better though after all your issues you announced to the whole waiting room because we overheard your stuff more than anything about the other patient.

  • 1/5 Alexis S. 9 months ago on Google
    Really fast and efficient. However Fatima needs to work on her bedside manner. I was in for a 9 week ultrasound and she looked at me and said “your baby has no heart beat, you can get dressed now” that was it. Very unprofessional, it’s not her fault but she could have been a little more considerate seeing as this was just a routine ultrasound and there was no indication anything was wrong with my baby before. Just earth shattering for me but I guess just another Tuesday for her

  • 4/5 Michael H. 1 year ago on Google
    Every time I have been here for tests the staff and service have been great. However they really need to stop having Meira Care call with results. The last two tests I have had, the same guy called with the results and start randomly try to diagnose my condition.

  • 1/5 Janice S. 1 year ago on Google
    Last week my daughter got called to come in to GNMI for a second ultrasound appt because the first examination was not complete. At this 2nd appt. she had to endure rude comments and harassment from the technician! I had accompanied her to her first appointment (Ultrasound/Mammogram) a week before, and that went fine, but the technician today was horrible. I wish I knew her name, but in any case, I now feel that I have to accompany my daughter to any further appointments at this clinic so that I can make sure she is treated with respect. So not impressed!

  • 2/5 Louise H. 1 year ago on Google
    September 30, 2022 - mammogram technician was direct and precise in her instructions but no pleasantries. Not sure if this means she has personal problems, overworked and underpaid or just lacking in social skills. I guess she's just there to do her job and that's it!

  • 1/5 Heather D. 1 year ago on Google
    Technician pushed so hard on my next and yea hi and vocal box with ultra sound I coughed couldn’t breathe and told her she was shocking me not necessary at all lodging complaint

  • 5/5 clara M. 3 years ago on Google
    Excellent service and attention. They attended to me quickly and I liked the service and the friendliness of the technician.

  • 5/5 Wade Taylor D. 3 years ago on Google
    No waiting, very professional technician from Iran.

  • 2/5 Jeannie H. 3 years ago on Google
    At first was ok until I was told I had to leave my 15 year old daughter in the waiting room by herself!! Then was told by the actual technician I could be with her she is a minor and didnt appreciate a receptionist telling me I couldn't stay with her..she was scared as this was her first ultra sound on her breasts!!

  • 5/5 Barbara S. 3 years ago on Google
    From the time you enter this newly renovated GNMI to the time you leave I always have a positive experience. Always afriendly hello from the reception area and techs I have encountered. Professional service at its best. Great parking area with free parking, convenient location and easy access. A definite plus for this city!

  • 5/5 A L. 3 years ago on Google
    Went in for X-ray and ultra sound. Register and radiologists were both great. They were very kind, and made sure I understand what’s going on during the screening. Covid procedure were well taken so I felt completely safe. Thanks to all the front line workers for the excellent care during this hard time!!

  • 5/5 Shantelle L. 3 years ago on Google
    Great experience including efficiency of front desk staff to health care technicians. All measures in place for distancing and sanitizing in waiting room area. New parking lot is great too!

  • 5/5 Kelvin F. 3 years ago on Google
    Very punctual. Very friendly.

  • 5/5 Kelly R. 3 years ago on Google
    Professional and very compassionate.

  • 5/5 Terry L. 3 years ago on Google
    Great service.

  • 1/5 Jack M. 3 years ago on Google
    My experience was not good. I arrived at 7:33 am for a 7:30 am appointment due to icy roads, and was greeted curtly with no emotion whatsoever by the receptionist. After answering her questions, she said, ‘“take a seat, because you are a few minutes late”. I waited to see if she’d elaborate as to what that meant, so when she didn’t, I said, “does that mean I’ve missed my appointment?” She replied by saying, “i don’t know, we’ll see”. Once seated, I was called in by my first name. No good morning, no hello, nothing. I was told to enter the change room and disrobe waist up, put on a gown, and come to ‘room 9’. Once on the table, I didn’t get any greeting, however, I got a robotic speech, that went, ‘just so you know, we are a scent free facility, so no perfumes or deodorant”. Was that an FYI, or just so I know in case I ever come back? Nevertheless, that was the extent of the conversation, other than, “wipe yourself off with the paper, and go change” when the technician was finished. Not that it should matter, but I am a mother of 3 young children who was there for a follow up ultra sound after a mass was found in my mammogram. When you are trying to push ‘what if’s’ out of your mind, this is no way to be treated. I am a professional, and I work at a very prestigious accounting firm. If I EVER spoke to one of our clients the way I was dealt with his morning, I’d likely be out of a job. The treatment I received was nothing short of demeaning and appalling, and I’m shocked at the lack of compassion for people.who are in potential life and death situations.

  • 5/5 Cindy H. 3 years ago on Google
    This is a lovely facility. I was able to get an appointment within a day of the requisition being sent from my physician. I get anxious with many types of medical appointments, however, my experience at GNMI eased what could have been a poor experience. The administrators at reception that I interacted with were pleasant and professional, as were the two technologists I had appointments with.

  • 5/5 Jac M. 3 years ago on Google
    The woman who gave me an ultrasound today was an absolute gem. So thankful for her kind, cheerful and thoughtful personality. She really eased my nervousness and made me feel totally comfortable and that things would be ok. I didn't catch her name but I hope GNMI values this woman! Thank you

  • 5/5 Todd S K V. 3 years ago on Google
    They let me know right up front what was expected grin me.. Meaning clear prep instructions.. I was told to arrive 15 mins early. To come into facility via back door. Staff were great and courteous friendly and helpful. 5 star experience for me

  • 4/5 Tommy V. 3 years ago on Google
    I'm really grateful for my time there they were very professional And Timely service atmosphere was very warm and upbeat and people were very professional I would not hesitate to go there for any further treatments

  • 5/5 Melinda D. 3 years ago on Google
    Very fast and friendly. Protocols for COVID are in effect which made me feel very comfortable going in.

  • 5/5 Nas c. 3 years ago on Google
    Caring individuals who show nothing but patience during these stressful times. Extremely professional on every account. Great, friendly and professional service.

  • 1/5 Garden C. 3 years ago on Google
    I definitely do not understand their masking policy at the Welland Ave. St. Catharines location. I was wearing a perfectly acceptable mask and they made me remove it and wear some cheap blue mask. This was something every person had to do. When I asked, they said it was ministry-mandated. That is not accurate. I also found that it wasn’t very private - she basically announced why I was there to everyone in the waiting room.

  • 5/5 Tany B. 3 years ago on Google
    The staff at the front is very courteous and doing a great job. I thank them for being there and sorry they have to put up with some people that give them a hard time. You're all doing an outstanding job.

  • 5/5 Kelly 3 years ago on Google
    Beautifully clean clinic, the lady who conducted my ultrasound was so pleasant, kind and professional. I felt very safe with the numerous safety messages in place.

  • 5/5 Elisa M. 3 years ago on Google
    I want to give a shout out to my ultrasound tech David. He made me feel very comfortable, talked me through anything I may be unsure of, and he was very considerate. Knowing that I was uncomfortable with a full bladder he made sure you to ask me several times if I am doing okay. Thank you David! This is my 3rd time at this location and my first time since the reservations started. The building looks great. Finding parking was easy. When I went into the building my checking in went quickly and the lady that I dealt with was polite and got me through in a timely manner. I was unsure how things would be now that we are in the second wave of the pandemic but I felt very safe. In the waiting room there is limited seating so everyone is properly spaced, patients are required to wear medical grade PPE and staff is also wearing it, there is also hand sanitizer throughout the building and signs asking if patients have symptoms.

  • 5/5 Daniel F. 3 years ago on Google
    Feel like they processed everyone in a fair manner, maintaining social distancing without compromising good manners

  • 5/5 Jennifer C. 3 years ago on Google
    Great facility and nice, friendly and knowledgeable staff!

  • 5/5 Andrew M. 3 years ago on Google
    Friendly staff, appointment was on time.

  • 5/5 Anthony C. 3 years ago on Google
    Very professional and helpful. Felt like I was in good hands.

  • 5/5 Lynda L. 3 years ago on Google
    I just wanted to say what exceptional service I received at the Welland hospital breast screening department. Everything was above par with COVID policies. The equipment was wiped down before and after my appointment. Josy, as always, is so professional and considerate when she does my breast screening. I cannot thank her enough for putting me at ease and for doing my test as comfortable and thorough as possible. Thanks again Josy!! Truly appreciated, keep up the great work!!

  • 5/5 Carla F. 3 years ago on Google
    Clean well run

  • 4/5 Lynda F. 3 years ago on Google
    Clean & much better looking. Only directions for entry, very confusing.

  • 5/5 Phillip J. 3 years ago on Google
    Good service and organized staff. Taking appropriate precautions for the safety of all.

  • 5/5 Kristie M. 3 years ago on Google
    They are very kind and helpful and trying to get you through with as much ease as possible

  • 5/5 Cheryl W. 3 years ago on Google
    My experience today was that all the folks that I dealt with were both kind and helpful.!

  • 5/5 Jaime S. 3 years ago on Google
    It was good, fast, workers were all professional.

  • 5/5 Hayley L. 3 years ago on Google
    Everyone was very helpful, friendly and professional.

  • 1/5 Kristy M. 3 years ago on Google
    Ultrasound tech was miserable wouldn’t even look at me. It was an awful experience and I hope I never have to go back to this clinic again left in tears.

  • 5/5 Alexandra A. 3 years ago on Google
    Did a great job tyvm keep up the great work.

  • 4/5 Denise W. 3 years ago on Google
    Slow to be called up to register even though there was 4 staff and only 2 people ahead of me in the line at reception but once at the window it was efficient. Social distancing and mask wearing protocol was excellent. The ultrasound technician was prompt, polite and efficient.


Call +1 905-684-6388 Open on Google Maps

Trends



Last updated:

Similar Medical diagnostic imaging centers nearby

GNMI image
1
GNMI
X-ray lab
👍👍 I have, unfortunately, had to have quite a few X-rays over the last few months. I always go to this location. The staff are kind, patient, helpful, and I hardly ever have to wait. This I'm sure is due to the staff being efficient and organized. I had to put up a review for this location as they dese...
4.70 (82 reviews)
Last updated:
()