2/5 Tay U. 6 months ago on Google • 7 reviews
Two
stars
bc
the
original
associates
who
helped
were
wonderful.
I
also
want
to
say
that
my
experience
at
Gamestop
is
usually
top
notch
and
i
think
this
is
an
outlier
experience.
Basically,
you
might
get
unlucky
and
deal
with
one
associate
who
will
give
you
a
much
lower
trade
in
value
than
the
other
associates
and
other
gamestops
in
the
region.
I
just
traded
in
my
switch
at
a
different
store
for
170ish
(bc
of
joycon
stick
drift)
-
which
is
awesome,
I’m
so
happy
about
that…
but
only
after
having
a
poor
experience
at
this
store.
But
originally
a
few
weeks
ago
i
went
in
to
the
Pen
GameStop
with
my
switch
and
the
two
associates
who
helped
me
were
wonderful.
They
quoted
me
190
before
a
performance
test-
but
i
was
missing
my
dock’s
back
plate
and
so
they
told
me
that
there’d
be
a
small
deduction
from
my
trade
in
value.
I
opted
to
go
home
and
try
and
find
my
back
plate.
I
couldnt
find
it;
about
a
week
later
i
went
in
ready
to
take
my
loss
in
credit.
But
a
different
store
associate
(store
assistant
manager)
was
helping
and
they
said
with
the
missing
backplate
the
deduction
of
credit
is
65$.
I
get
it
-
i
worked
trade
ins
at
Best
Buy
and
the
POS
sometimes
doesnt
give
any
flexibility
for
missing
accessories.
I
declined
and
eventually
found
my
back
plate
a
week
later
i
went
back-
happy
to
finally
be
able
to
get
the
190.
the
same
assistant
manager
took
a
look
at
my
switch
without
testing
it
and
told
me
my
switch
was
in
bad
cosmetic
shape
-
id
still
only
get
125$.
I
was
upset
and
asked
about
what
this
new
discrepancy
was
about.
She
told
me
that
the
previous
associates
must
not
have
done
their
due
dilligence
in
checking
the
switchs
cosmetic
state.
So
i
declined
obviously,
and
went
to
a
different
gamestop
in
the
region.
The
associated
quoted
me
190
at
first
look,
but
my
dock
was
having
issues.
He
was
wonderful
and
even
gave
me
troubleshooting
advice.
I
took
it
home,
dusted
it
and
it
worked
well
so
brought
it
to
a
THIRD
store
close
to
my
house.
They
tested
the
unit
and
gave
me
170ish
bc
of
the
joycon
drift
after
testing
which
i
was
happy
with.
Dont
go
to
the
Pen
for
trade
ins;
you
might
be
unlucky
and
deal
with
an
assistant
manager
who
will
give
you
a
widely
poorer
credit
value
and
customer
experience.
2 people found this review helpful 👍