Sunset Grill image

Sunset Grill

Restaurant Breakfast restaurant Brunch restaurant

👍👍 The older gentlemen who served me was incredibly nice and patient! The food tasted amazing as always and there was barely any wait. (Also, the bathrooms were impeccable!) People often mention good, breakfast, order, service, fries, time, coffee, restaurant, eggs, home,


Address

Fairview Mall A, 285 Geneva St f10, St. Catharines, ON L2N 2G1, Canada

Website

www.sunsetgrill.ca

Contact

+1 905-935-2424

Price rating

$ $$$

Rating on Google Maps

4.00 (438 reviews)

Open on Google Maps

Working Hours

  • Tuesday: (Boxing Day), 7 am to 3 pm, Hours might differ
  • Wednesday: 7 am to 3 pm
  • Thursday: 7 am to 3 pm
  • Friday: 7 am to 3 pm
  • Saturday: 7 am to 3 pm
  • Sunday: (New Year's Eve), 7 am to 3 pm, Hours might differ
  • Monday: (New Year's Day), 7 am to 3 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: good (16) breakfast (13) order (13) service (12) fries (9) time (9) coffee (9) restaurant (8) eggs (8) home (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Allison C. 2 years ago on Google
    This was the worst breakfast I have ever received from a restaurant ever. First order: Sunset Western on White with Home Fries WELL DONE….. the bread was hardly toasted, and severely soggy, the eggs were burnt and the home fries were RAW. Whenever ordering from Sunset Grill (which this is my last time) I ask for well done home fries because they are always raw….. well ONCE AGAIN EVEN WHEN ASKING FOR WELL DONE THEY WERE ACTUALLY HARD THEY WERE SO RAW. Sunset Western on Brown : exact same problems, toast was soggy, eggs were burnt and my “well done” home fries were raw and hard. Florentine Omelette with WELL DONE home fries and Light Rye Toast….. first off DIDNT EVEN GET MY TOAST (got the single pack of jam though)…. MY OMELETTE WAS SO BURNT IT WAS PHYSICALLY CHEWY AND INEDIBLE. The onions in the omelette were so raw you could hear them crunch when I cut into the omelette. They didn’t even bother cooking the onions. Just sheer disrespect and laziness on behalf of the kitchen. My home fries were not only NOT well done, they were COLD AND RAW MAKING THEM INEDIBLE. When your omelette comes out literally brown from being burnt it’s pathetic. Two orange juices: they couldn’t even get the orange juice right. It was warm, and tasted so watery we were trying to decipher if it was actually orange juice. During covid money is tight, and eating out is a treat. Well this was a complete waste of money. So bad we ended up ordering from Wimpy’s and spending twice as much for one edible meal. I am so hurt that Sunset Grill cares so little about their customers they deemed this meal good enough to serve. To be frank, this is only the second bad review I have ever given. I believe in if you have nothing nice to say dont say anything… but I can’t allow others to waste their hard earned money. There is absolutely no excuse for this. All three meals absolutely inedible. Such a shame
    3 people found this review helpful 👍

  • 5/5 Laura 1 year ago on Google
    The older gentlemen who served me was incredibly nice and patient! The food tasted amazing as always and there was barely any wait. (Also, the bathrooms were impeccable!)
    3 people found this review helpful 👍

  • 1/5 Tanja D. 1 year ago on Google
    Went here for breakfast at 7:30 am on a Sunday morning. The music station was playing loud hip hop music. When we asked if it could be turned down we were told that "the boss" put that on and our waiter couldn't do anything about it. He had the personality of a rock. The "over easy" eggs were still partially uncooked and cold. NEVER again.
    2 people found this review helpful 👍

  • 1/5 Danielle R. 1 year ago on Google
    Have been to this location several times before and understand that a wait is to be expected on weekend mornings. Unfortunately it looked as though they were understaffed this morning which lead to chaos and many tables walking out without getting their food. It was frustrating as no one gave us the heads up or communicated we would be waiting over an hour. No server touched base with us at any point although they did have people offering coffee occasionally. When we finally asked about the wait time (again had been here over an hour at this point) the employee was apologetic but said it would be a while longer. At that point we asked to cancel our order. While waiting in line to pay for our coffee and tea (not even waived for the inconvenience), all the other people waiting behind me voiced the same frustrations. We saw at least 5 tables walk out without food and there were even people standing outside telling others not to waste their time. I think even more confusing to all patrons was that they were still seating people and taking mobile orders instead of slowing down and letting the kitchen/servers get caught up. Highly disappointed in our visit today.
    2 people found this review helpful 👍

  • 1/5 marc r. 4 months ago on Google
    If I could give this place zero stars I would . My wife & daughter were just here with their friends and it was absolutely garbage. Took them 45 minutes to get their food while 4 other tables were served before them. Not only that they never thought to offer a discount . When they did get one the " manager " who tried to stay out of it offered 10%. We will be calling on Monday to speak with another manager or owner of the chain . Never again will we spend money here .
    2 people found this review helpful 👍

  • 5/5 Haroula H. 2 years ago on Google
    Sunset grill is amazing 👏🏾.. Dee the owner is very kind and welcoming. Her team is awesome also..food is always fantastic ❤ ..U have to try this Avacado toast..its da bomb 💣😁
    1 person found this review helpful 👍

  • 1/5 Theresa J. 1 year ago on Google
    Food overcooked and bland. Western sandwich was only a ton of onions and ham...no green pepper. No taste anyway, overcooked. Didn't even eat 1/2 one side. Pancakes dense, no taste. Service slow, but not his fault only one working a full breakfast shift. Wont be back.
    1 person found this review helpful 👍

  • 1/5 Joan A. 1 year ago on Google
    Went there for the yearly pancake breakfast today $1 for pancake was a good deal however the pancakes were served to me undercooked and slightly hard on bottom with holes in them from a spatula the waiter brought two pancakes and said I will be back with the third one . I sent them back because they were undercooked and he brought another plate. Explaining later that the grill was not heating up properly and the man spilled coffee on our table as he was serving us I will not return
    1 person found this review helpful 👍

  • 1/5 Valerie S. 1 year ago on Google
    Went on A Saturday at 2 ordered the crab cake Benny the crab cake was wet the Benny sauce was flavourless one egg was overcooked when egg was undercooked and the panfries were Burnt. The waiter was very pleasant helpful took My food back offered me a new dish. Said the fries were from earlier. Wasn't very happy will not recommend and would not go back
    1 person found this review helpful 👍

  • 1/5 Kris M. 10 months ago on Google
    I went to order an omlette, after explaining I wanted a Ham and Cheese omlette and to add mushrooms..I then requested a small drizzle of holandaise sauce on top. The lady then explained what the cost would be...$20.85 is what she states. My jaw dropped and heart sank even thinking that is how much of a gouge this place is trying to be. I am disgusted at this and will never order food or recommend this restaurant to anyone.
    1 person found this review helpful 👍

  • 1/5 Ralph W. 5 months ago on Google
    For the first time in my travel life, this restaurant declined my request when I asked if they had a washroom very rudely asking if I was going to order something first. I have never ever seen such rudeness. I totally understand restaurants at times asking vagrants or people who actually look like they would not be able to order this but to ask a well dressed obviously successful senior such a rude question is abysmal. I personally will not ever frequent this establishment and ask others to think twice about giving business to such rude people.
    1 person found this review helpful 👍

  • 1/5 Annette M. 11 months ago on Google
    Cold food, slow service, not all items brought to the table until we chased her down for syrup and no compensation, basically told sorry we are busy and my head was not in the right place! Will never go there again! PS my first ever restaurant review!

  • 5/5 Jennifer O. 11 months ago on Google
    Went there with my sons basketball team after another breakfast place cancelled our reservation and the staff were immediately accommodating and welcoming. Food and service were awesome. We will definitely return and highly recommend over the other breakfast places around.

  • 4/5 Jeff B. 1 year ago on Google
    It is a diner. They have omellettes. And other breakfast items. Peice to quality ratio is acceptable. Staff are good. Orders are quick. Refills quick. It is never too crowded when I go during the week. Good place to chat with a friend in the morning before work. Most tables only seat four, with six in a pinch. Ample free parking, but entirely walkable, too. Bonus is proximity to the Fairview Mall, allegedly one of Canada's first shopping malls. This diner could be a case study in how suburban retail development can still mesh with walkable neighborhoods.

  • 1/5 Christine B. 8 months ago on Google
    Service was horrible. Waitress took our order and entered it wrong. She never came around to ask how the meal was or to refill coffee. Then when she walked around for coffee refills, she bypassed our table. The head cook had to refill our coffee. The waitress never gave us our bill. We had to get our own takeout container. JUST AWFUL

  • 1/5 Victoria S. 7 months ago on Google
    Our server was great and did the best she could but the cooks could not do anything right. Eggs Benny sauce was soo runny. Poached hard = with most of the yoke in the egg here. French toast was just sad and almost hard to cut through. Butterfly sausage means they cook it whole and cut it later for you. Side breakfast poutine is not an option here even tho the Welland location did it for us with a doable $4 extra charge.

  • 5/5 Gary S. 6 months ago on Google
    One of the best breakfast places in St Catharines. The owners are really nice, and that reflects in the service as well. Food quality is always spot on. Highly recommend.

  • 5/5 Phil A. 1 year ago on Google
    Wanted to give a shoutout to the Sunset Grill staff on family day Monday. That place was PACKED and the servers worked extremely well under pressure - thanks again for your wonderful service. Keep up the great work :)

  • 4/5 Justin D. 4 months ago on Google
    The food was good, the home fries were a little soft but had a good taste. Our server was really good, she did the best she could. The cooks did good when a rush of people came in, they got the food out In a good time. Over all the restaurant was good.

  • 5/5 Nick G. 1 year ago on Google
    Not even kidding, the service we had was unbelievably good. We had a party of about 14 and our waitress kept everything organized and was super friendly.

  • 2/5 Atom D. 1 year ago on Google
    Took 20 minutes just to get a menu, another 15 minutes for the food, and the waiter was very hard of hearing so we kept having to repeat or re explain the order. They force you to take 3 eggs in your order for the cost of an order requiring 3 eggs. However they have no option for 2 eggs. I know that sounds pretty, but after waiting 20 minutes to get a menu it wasnt something that added to my experience positively. I dont believe I'll be going back there.

  • 5/5 Lauren C. 4 months ago on Google
    Ate here with my 4 year old for brunch! Service from Amanda was fast and kind and always on top of coffee and checking in. This restaurant is CLEAN, even the bathrooms, so incredibly clean. I have to recommend the vegan hash, it was outstanding. Keep it up Fairview location!

  • 3/5 R M. 4 months ago on Google
    Service was good but the homefries here tasted super off, idk if they were from yesterday or what, but I’ve tried like 15 sunset grills and these stood out. Hollandaise was a bit runny and simply too much on my plate.

  • 4/5 Nadia R. 1 year ago on Google
    We came for breakfast today. We were helped by Kristina. Beautiful, kind and professional and the service was great. Food was dry but service was amazing. Thank you ❤️

  • 4/5 Mike P. 1 year ago on Google
    Great food and great service, but severely under staffed. I waiter doing work for 4 people, doing a amazing job but we feel for him at the end of shift. We will be back again

  • 1/5 Nicole N. 1 year ago on Google
    Will never go back. Waited an hour for our food and watched take out order after take out order get taken out. Ordered the breakfast poutine which is made almost of all homefries and they were not fully cooked. Ate maybe 6 bites. Offered nothing for experience. Free tea? Free coffee? Discount? No thanks. See you never.

  • 2/5 Antumbra -. 1 year ago on Google
    Went in on Victoria Day since it was one of the few restaurants open. Wifi is listed as free all over the restaurant, but it is password protected. For drinks my wife ordered a Cesar and I ordered a coke. She said the Cesar was GREAT, while my coke arrived in a can. It wasn't a big deal, but I do wish the menu clearly stated it was a can instead of fountain. My wife ordered the BLT and I ordered the bacon cheddar burger (I forget the name). The food took 45 min to arrive, to which the waitress said it was because a burger takes a long time to cook. The BLT was generous with the bacon, but the bread was incredibly dry. The burger was cooked to a hockey puck, but very generous on the toppings as well. The homefries that came with both meals was cooked properly, but had no seasoning or flavor. The waitress was inattentive and impolite. Our drinks ran out as our food arrived, but she made no attempt to offer water or additional drinks. We had to waive her down to ask for waters later, to which she responded "yea" and nothing else. Honestly she seemed intent on closing down the restaurant early due to the holiday rather than serving the few tables seated. Long story short, very unimpressed. Only giving it 2 stars instead of 1 because of the Cesar, which we could go to a bar and get for the same quality and price.

  • 5/5 Jennifer S. 2 years ago on Google
    Great family atmosphere, so many options! Tasty food and fabulous service.

  • 5/5 Antonio F. 2 years ago on Google
    Always good food when we go there but didn't go this time cause it is privileged information between my doctor and I, to ask about what shots I have gotten

  • 5/5 Ronald R. 2 years ago on Google
    The server was very attentive. I had a meatlovers omelette and it was delicious. Very clean.

  • 5/5 Ursula R. 2 years ago on Google
    I was pleasantly surprised, even though I was left standing at the door after the waitress had showed the man in front of me to his seat, and never came back. I stood for a while and then realized that she thought I was with him. She came back and apologized. The food was really good, my scrambled eggs were actually scrambled, my toast was buttered which I didn’t want, so they gave me a new set. All in all I would go back even though there were some negative reviews before.

  • 2/5 Jerry A. 2 years ago on Google
    I've eaten here twice,thought maybe the first time the cook was having a bad day ,so I gave it another try. Sad to say it also was a disappointment. The home fries and bacon are obviously prepared ahead of time in large batches,,which leaves the home fries soggy with oil and just barely warm,and the bacon was room temperature and very difficult to chew as it became leather like from being prepared so much earlier. Also for what they charge for coffee,someone should be wielding a full pot non stop,instead u may find yourself waving that empty cup trying to get a server to notice

  • 2/5 Cristina 2 years ago on Google
    Service was great. Food not so much. Boyfriend didn't like his breakfast meal.

  • 5/5 Courtney D. 4 years ago on Google
    Great service! Popped in about a week and a bit ago with my husband; loved the food and the service! Friendly sit-down atmosphere worthy of any family or friend breakfast dining experience. Hell, bring anyone!! Thanks to everyone involved!

  • 1/5 Stephanie L. 2 years ago on Google
    Ruined my food order. And what i got wasnt even good. Would have to try it again to see if it was any better.

  • 5/5 James J. 2 years ago on Google
    First visit. Fantastic staff and food!!!! Very impressed

  • 5/5 Sandra W. 2 years ago on Google
    Great service, great food. I love a good Sunset!

  • 5/5 Blondelle D. 2 years ago on Google
    Food was good 👍and my family enjoyed it. Great staff especially to the lady with the colorful hair 👌

  • 1/5 Dawn A. 2 years ago on Google
    Ordered take out eggs well done and they weren’t even cooked!


Call +1 905-935-2424 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Small plates
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

Trends



Last updated:

Similar Restaurants nearby

Mandarin Restaurant image
1
Mandarin Restaurant
Restaurant
Extensive buffet in a casual space offering local & Chinese dishes, as well as sushi.
$$ $$
4.60 (5.3K reviews)
George's Greek Village image
2
George's Greek Village
Greek restaurant
Casual, waterside nook with an outdoor patio & a warm vibe serving sizable Greek plates & cocktails.
$$ $$
4.60 (2.7K reviews)
The Keg Steakhouse + Bar - St. Catharines image
3
The Keg Steakhouse + Bar - St. Catharines
Restaurant
Classic steak & seafood dishes are the mainstays at this stylish yet casual chain restaurant.
$$$ $
4.50 (2.6K reviews)
East Izakaya image
4
East Izakaya
Japanese restaurant
Stylish Japanese pub with a full menu including sushi, wings & rolls paired with sake, beer & wine.
$$ $$
4.60 (2.3K reviews)
Johnny Rocco's Italian Grill image
5
Johnny Rocco's Italian Grill
Restaurant
Sophisticated outpost featuring upmarket Italian cuisine & fine wines in a modern, brick interior.
$$ $$
4.30 (2.3K reviews)
Last updated:
()