1/5 Braxton R. 5 years ago on Google
Do
not
purchase
your
bed
from
World
Wide
Matress,
they
do
not
stand
behind
their
poorly
made
product.
We
purchased
a
new
queen
size
mattress
and
boxspring-
with
mattress
protector
and
it
was
delivered
after
Christmas
on
December
27th,
2018.
The
mattress
started
creaking
after
one
day
of
use,
within
2
weeks,
springs
were
exposed
on
the
side
and
top
with
minimal
weight,
very
noisey
and
no
support
.
We
have
tried
several
times
to
have
this
poorly
constructed
mattress
picked
up
and
our
money
refunded
after
only
a
few
weeks
of
uncomfortable
use
and
are
told
we
are
to
pay
to
ship
the
mattress
back
to
the
St.
Catharines
depot,
they
will
send
to
the
manufacturer
to
have
it
repaired
and
returned
to
the
store
.
We
are
then
obligated
to
pay
for
our
new
mattress
to
be
shipped
back
to
our
home
as
they
do
not
stand
by
their
poorly
made
product
and
have
no
accountability.
They
are
very
sorry
for
our
experience
,
but
will
not
refund
our
money.
I
could
understand
a
warranty
claim
or
repair
after
many
months
of
use,
but
not
a
few
days.
We
have
already
purchased
a
new
matress
from
a
reputable
mattress
supplier
and
have
no
use
for
this
new,
noisey,
uncomfortable,
non
supportive
and
poorly
made
product.
If
this
is
not
rectified
tomorrow
by
their
head
office
,
I
will
surely
file
a
complaint
with
the
Better
Business
Bureau
and
take
this
matter
further.
Stand
by
your
poorly
made
product
and
refund
our
money.
Update,
after
seeing
how
you
generically
handle
previous
poor
reviews
based
on
very
similar
situations
with
your
faulty
products,
please
dont
waste
your
time
responding
with
needing
more
information
to
appease
other
potential
clientele.
Simply
contact
Gary
at
St.
Catharines
World
Wide
Mattress
outlet,
and
have
him
contact
me
with
time
of
pickup
when
you
will
remove
your
bed,
and
when
we
may
come
into
the
store
to
receive
our
full
refund.
You
have
already
viewed
the
video
I
sent
you
to
prove
the
mattress
quality
or
lack
of.
I
should
also
point
out
that
I
am
not
a
large
person
,
not
that
it
should
matter
with
a
quality
mattress.
Maybe
my
cat
is
too
large
,
he
has
rested
on
the
bed
at
times
and
he
weighs
a
staggering
15lbs.
Sincerely
Brett
4 people found this review helpful 👍