Osborne's Jewellery Repair Studio image

Osborne's Jewellery Repair Studio

Jewelry store Jewelry repair service

One of the Top rated Jewelry stores in St. Catharines


Address

284 Geneva St unit #1, St. Catharines, ON L2N 2E8, Canada

Website

osbornesjewelleryrepairstudio.ca

Contact

+1 905-938-9888

Rating on Google Maps

4.90 (51 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9:30 am to 5 pm
  • Friday: 9:30 am to 5:30 pm
  • Saturday: 9:30 am to 4 pm
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 9:30 am to 5 pm
  • Wednesday: 9:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: recommend (11) service (10) work (10) watch (10) Doug (9) ring (6) highly (6) customer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Graham F. 2 years ago on Google
    Very refreshing to see such excellent workmanship and service with a smile these days . . . I was very pleased with the repair work to my ring and also for getting my watch to work again. Great work at very competitive pricing . . . I would definitely use them again and would not hesitate in recommending Osborne's to friends and family.
    1 person found this review helpful 👍

  • 5/5 Josipa E. 1 year ago on Google
    I like the owner's wife. She is friendly and very honest.. Extremely knowledgeable about jewellery. Husband and Wife team that work together helping customers fix all kinds of Jewellery whether it be gold , silver or other metals. They even do custom design work . I highly recommend this jewellery business to friends and family and business associates in the NIAGARA REGION.. Prior to going there, I read all the excellent reviews and definitely service that met and exceeded my customer expectations!!!
    1 person found this review helpful 👍

  • 5/5 Debbie C. 1 year ago on Google • 27 reviews
    Stopped in here for the first time today with 2 watches that needed batteries. There was a customer ahead of me and the owner asked me to have a seat. They were so friendly and helpful to the person ahead of me. I knew I was in the right place. I gave them my watches and waited for the batteries to be replaced. Watches were returned to me with new batteries (they give 1 year guarantee) and time and date set. Carefully placed in little plastic bags to prevent scratches. Great service while you wait with friendly owners. Would definitely recommend.

  • 5/5 Bruce A. 4 months ago on Google • 19 reviews
    Went in earlier today to have 2 watch batteries replaced. The service was excellent. The work top notch and very affordable. More than that, the people were lovely. Highly recommend to all! Thanks!!

  • 5/5 Brooklyn F. 2 months ago on Google • 5 reviews New
    Doug made my fiancee this beautiful ring, custom made for me and it's just beautiful, left me speechless. The amount of detail that was put into it, just wow Highly recommend to anyone who needs any jewlery services!

  • 5/5 david s. 1 year ago on Google • 5 reviews
    10/10 Customer Services Good Prices I brought in a Fossil watch that had a shattered face and had stopped working. Fossil basically told me it was too expensive to fix. Osbourne's took it in and gave me a quote. It took a while to hear back but they told me they would be able to replace it for only $40! I picked up my watch when it was ready and thought it looked different but didn't think about it. When I got home I knew this is definitely not my watch. They swapped the watch with the correct one and refunded me the $40 it cost to replace the face. I also brought in a watch that I got from Amazon. They replaces the batter for a good price and gave me a one year warranty on it.

  • 5/5 Maggie P. 5 months ago on Google • 3 reviews
    Took my watch in for repair and they were amazing. My 2nd visit to their store for repairs and have not one complaint about their service.

  • 5/5 Darryl 1 year ago on Google
    Amazing is all I can say Doug and his wife are on the ball and priced more than fair

  • 5/5 Armin I. 1 year ago on Google
    Incredible work, incredible customer service and experience. Honest and great prices too. This is the place to go! Thank you again Osborne team

  • 5/5 Jennifer N. 1 year ago on Google
    Osborne's Jewelry did an amazing job fixing and resizing my jewelry. It's so nice to wear my wedding set again. A huge thank you! I highly recommend them!

  • 5/5 Josée E. 1 year ago on Google
    My boyfriend and I came here to get our rings resized and we were so impressed! Great customer service & very reasonable pricing. They even went the extra mile and returned our rings cleaned & looking brand new. Thank you so much!!

  • 2/5 Christiane R. 11 months ago on Google
    S!service was great, and they made a bracelet for me and come to find out they skimped on the gold provided to them and the beads were made hollow and are completely dented and unrecognizable now so would never go back ever! I mentioned it to them and they shrugged it off as if cheating me of gold was ok I have been asked about them and have been forthcoming as to my experience.

  • 5/5 james r. 1 year ago on Google
    Chose this place because of the solid reviews and was not disappoint. Had my wife's pearl ring fixed here and the work was so good. The Ring looks even better than new. Very glad I went here and would return for sure

  • 5/5 Bryan S. 2 years ago on Google
    Jen and Doug were exceptional in our custom ring journey. They took extra care every step of the way, making very experienced recommendations while ensuring we got exactly what we wanted. We could not have asked for a better result at such a competitive price point compared to other custom jewelry shops. Thank you Jen and Doug!

  • 5/5 Guy G. 1 year ago on Google
    They are awesome. There fair on prices and really reliable . Not out to drain your account like most jewelery store.highly recommend them

  • 5/5 Syd R. 1 year ago on Google
    Doug is so amazing he was recommended by a coworker that used to work alongside him. He fixed my ring after it had been badly bent and restored the shine in the silver that I hadn't seen in years! Highly recommend him he's very kind and professional and I will definitely be coming back to him :)

  • 5/5 Cora-Ann M. 7 months ago on Google • 1 review
    I would recommend them all day long , amazing costumer service and work , I was quoted a week for my rings to be re size and has promise I was able to pick them up the morning they said I was very please and I will for sure be taking all my jewelry to them , 100 % recommend 😊
    1 person found this review helpful 👍

  • 5/5 Florencia W. 1 year ago on Google • 2 reviews
    Excellent customer service! I really appreciated how honest and professional Jennifer and her husband are. They gave me several options for fixing my ring, whereas other business would have just gone for the most expensive fix. Thank you so much. So highly recommended!

  • 5/5 Dan B. 1 year ago on Google • 2 reviews
    We stopped in for a watch band repair on the recommendation of another jeweller. It was the best recommendation. The staff were friendly and welcoming and had the band repaired, date and time reset in minutes. I was shocked by the price of the repair however, five dollars! We offered to pay more but the offer was declined. I highly recommend Osborne’s as I expected to leave the watch for pick up days later and to pay a higher fee. They performed beyond my expectations.

  • 5/5 Brian R. 1 year ago on Google • 1 review
    Doug and Jennifer we amazing to do business with. They have to be the most down to earth honest people I have ever dealt with. I would highly recommend them to fix any of your jewelry. Doug and Jennifer are very professional. Thanks again Doug and Jennifer again very happy customer 👍

  • 5/5 bruce 2 months ago on Google • 2 reviews New
    I wish we had found this Jewellery Store years ago. Such pleasant honest people. Doug is a master goldsmith. Jennifer is a delight. You can be certain of quality workmanship at a fair price.


Call +1 905-938-9888 Open on Google Maps

Trends



Last updated:

Similar Jewelry stores nearby

Spencers image
1
Spencers
T-shirt store
Mall-based retail chain offering novelty goods & apparel, plus a selection of adult products.
$$ $$
4.30 (196 reviews)
Kavar Jewellers image
2
Kavar Jewellers
Jewelry store
👍👍 My sweet 80+ Mother needed her wedding ring repaired. The quality of the work was excellent. It was done in a timely manner as it was needed for a very special occasion. The price was very reasonable. Thank you for making my Mom so happy!
4.30 (171 reviews)
Peoples Jewellers image
3
Peoples Jewellers
Jewelry store
😠 I went there to fix my Disney Belle necklace today. The glass part was broken so I went to the pen centre store to get it fixed. I asked the staff a few questions regarding the warranty because whoever sold me the warranty at the beginning was not so cleared about it. Apparently, the warranty would...
4.10 (112 reviews)
Lessard Coutu Custom Jewellery image
4
Lessard Coutu Custom Jewellery
Jewelry designer
👍👍 They’re the best! Had my engagement rings and wedding bands made by Moe and the team years ago and we keep coming back. They can really customize anything you want, and are very personable. Old fashioned family business where the whole family is skilled and love what they do. Don’t go anywhere else...
4.90 (102 reviews)
Charm Diamond Centres image
5
Charm Diamond Centres
Jewelry store
👍👍 The employees are fantastic and I love the jewelry so much. Great quality and service!
4.30 (90 reviews)
Last updated:
()