1/5 Yuki A. 1 year ago on Google
(Translated
by
Google)
VERY
BAD
service.
There
is
a
water
pipe
repair,
no
info
at
all.
Both
from
the
time
of
checkin
and
in
the
bathroom
there
was
no
writing
whatsoever.
Already
shampoo
soap,
suddenly
the
water
died.
Complaints
to
cleaning
service,
customer
service
are
all
underestimated.
NO
WORD
OF
SORRY
AT
ALL,
INSTEAD
OF
LAUGHING...
Where
are
the
ethics
and
manners?????
PLEASE,
all
employees
in
the
right
training!!!!
Especially
the
customer
service
section
at
the
front...
even
laughing
incoherently.
There
are
complaints,
how
come
they
laugh
and
don't
apologize
at
all.
Please,
if
you
are
looking
for
the
right
customer
service
or
customer
service
training,
OK?
I
am
very
disappointed
with
this
kind
of
service.
Very
bad
(Original)
Pelayanan
SANGAT
BURUK.
Ada
perbaikan
pipa
air,
tidak
diinfo
sama
sekali.
Baik
dari
ketika
checkin
maupun
di
kamar
mandi
nya
ga
ada
tulisan
apapun.
Sudah
terlanjur
sabun
shampoo,
tiba2
air
mati.
Komplain
ke
cleaning
service,
customer
service
dianggap
remeh
semua.
TIDAK
ADA
KATA
MINTA
MAAF
SAMA
SEKALI,
MALAH
KETAWA2...
Dimana
etika
dan
sopan
santunnya?????
TOLONG
YA
semua
pegawai
di
training
yg
bener!!!!
Terutama
bagian
customer
service
yg
di
depan..
malah
ketawa2
gak
jelas.
Ada
komplain,
kok
malah
ketawa2
dan
gak
minta
maaf
sama
sekali.
Tolong
kalau
cari
customer
service
atau
training
customer
service
yg
bener
ya.
Saya
sudah
sangat
kecewa
sama
pelayanan
yg
seperti
ini.
Sangat
buruk
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