Lebaran kemarin bawa orang tua ke RS ini. Ruangan cukup luas utk ukuran BPJS kelas 3. Tenaga medis khususnya perawat tolong ramah sedikit sama pasien. Kamar terutama lemari penyimpanan banyak kecoa. Jadi tidak bisa simpan makanan di situ. Yg lebih menyebalkan ketika org tua mau pulang perawat tidak menyampaikan ke pasien. Padahal dokter sudah ACC boleh Pulang. Yg harusnya bisa pulang siang/sore org tua saya jadi pulang malam. Semoga bisa di perbaiki

(Translated by Google) The service of a general practitioner named Gusnadi is very bad, the patient's family is invited to fight, what is the doctor's oath for, the rules are he will understand what he swears, such as ignoring the patient's family, I am also educated but know how to do good and right ethics, the point is to learn first service procedures. (Original) Pelayanan dokter umum yang bernama Gusnadi sangat buruk, masak keluarga pasien diajak berantem, untuk apa sumpah dokter, aturannya dia akan mengerti apa yang dia sumpah kan, seperti menyepelekan keluarga pasien, saya juga berpendidikan tapi tau bagaimana cara etika yang baik dan benar, intinya belajar dulu tata cara pelayanan.

(Translated by Google) I was really disappointed with this rs service, when my younger brother was dying. I called the nurse, she said it was normal because she wanted to sleep, but it turned out that her sleep was forever. Then when it was triggered by Pempers, I was never replaced, even though we wanted to replace them themselves, they were forbidden. The special doctor won't even look at me, even other doctors check it out. After one week of being treated they just told me that my brother had a brain tumor, and they advised us to RS Adam Malik. Abg me during treatment only given paracetamol for fever, even though he had a final stage brain tumor (Original) Sungguh kecewa sama pelayanan rs ini, ketika abg saya sakaratulmaut. Sy panggil perawatnya kata dia itu biasa krna dia mau tidur, eh ternyata untuk selamanya tidurnya. Trus pas di icu pempers abg saya tdk prnh diganti, pdhl kami mau mengganti sendiri mereka larang. Dokter spesial nya bahkan gk prnh lihat abg saya, malah dokter yg lain yg meriksa. Setelah satu minggu dirawat mereka baru blng abg saya menderita tumor otak, dan mereka menyarankan kami ke rs adam malik. Abg saya selama perawatan cuman dikasih paracetamol untuk demam, pdhl dia kena tumor otak stadium akhir

good

Ok

Nilai kemanusiaan sangat rendah perawat MAYA dan dokter jaganya. Malam sampai Binjai dari Jakarta Saya Bermohon Minta izin lihat Ibu yang koma dan bisikan "saya datang ma" ga boleh. Meskipun sudah saya jelaskan "saya anaknya yang jauh, siapa tau ibu saya rindu dan saya obatnya " Tetap ga boleh.TUNGGU JAM BESUK BESOK PAGI. Besok malamnya ibu saya gada. Semoga peraturannya lebih humanis dan kondisi buruk keluarga boleh dampingi

(Translated by Google) Service Excellence An interesting experience when providing Service Excellence training in several hospitals. A hospital that has just been given Service Excellence training at a hospital in Medan. At that time, in the middle of the training we also immediately conducted a field survey, discussed it in the classroom, presented the concept of Service Excellence and immediately carried out practical work in patient rooms and the scope of work of hospital staff. Service Excellence has become a must for every hospital that wants to provide optimal service for patients and their families. Unfortunately, in daily practice, there are still many things that must be and continue to be improved in the repair and improvement of the Service. Some of the service problems that often occur in hospitals include: the speed of service by the front liners (since the arrival of patients and their families to the hospital). Patient handlers from the emergency room to the treatment room (if inpatient). At the time/period of patient care while in the hospital (starting from changing officers/nurses, doctor visits, food and drug services). Likewise when the patient completes administration and goes home. So many/long service processes that occur, each process and procedure contains a lot of potential for inadequate service implementation. It is a public hospital (RSU) in Binjai City. This hospital serves patients both from the City of Binjai and from outside the region because it is a type of general hospital. RSU. BIDADARI BINJAI accepts patients to be cured with the support of qualified doctors and nurses. Services are also of high quality with modern and complete medical equipment. There are hospital rooms for inpatients. Visiting hours and hours / visiting hours for RSU patients. BIDADARI BINJAI is also well regulated so that patients, both children and adults, can get maximum rest. Immediately visit this nearest hospital for price information, availability of inpatient rooms, use of BPJS, uni-units, and more. You can also call a telephone contact or call center for a quick response. Also visit the hospital's website for other general information. (Original) Service Excellence Suatu pengalaman yang menarik ketika memberikan training Service Excellence di beberapa rumah sakit. Rumah sakit yang baru saja diberikan training Service Excellence di salah satu RS di Medan. Waktu itu, di tengah-tengah training kami juga langsung melakukan survey lapangan, mendiskusikannya di ruang kelas, memberikan konsep Service Excellence dan langsung melakukan praktek di ruang-ruang pasien dan lingkup kerja para petugas rumah sakit. Service Excellence, sudah menjadi keharusan bagi setiap rumah sakit yang ingin memberikan layanan yang optimal bagi para pasien serta keluarga pasien. Sayangnya memang dalam praktek keseharian, masih banyak hal-hal yang harus dan terus diperbaiki dalam perbaikan dan peningkatan Service tersebut. Beberapa masalah service yang sering terjadi di rumah sakit antara lain adalah: kecepatan dalam pelayanan oleh para front liner (sejak mulai kedatangan pasien dan keluarga pasien ke RS). Penangan pasien mulai dari IGD sampai ke ruang perawatan (jika rawat inap). Pada saat/masa perawatan pasien selama berada di RS (mulai dari pergantian petugas/perawat, visite dokter, layanan makan dan obat). Begitu juga ketika pasien menyelesaikan administrasi dan kepulangan. Begitu banyak/panjang proses layanan yang terjadi, masing-masing proses dan prosedur mengandung banyak potensi untuk tidak dilaksanakannya service yang memadai. Merupakan rumah sakit umum (RSU) di Kota Binjai. Rumah sakit ini melayani pasien baik dari Kota Binjai maupun dari luar daerah karena merupakan jenis rumah sakit umum. RSU. BIDADARI BINJAI menerima pasien-pasien untuk disembuhkan dengan dukungan dokter ahli dan perawat berkualitas. Pelayanan juga berkualitas dengan alat-alat medis yang modern dan lengkap. Terdapat kamar rumah sakit bagi pasien rawat inap. Jam jenguk dan jam / waktu besukpasien RSU. BIDADARI BINJAI juga diatur dengan baik agar pasien baik anak dan dewasa dapat istrahat maksimal. Segera kunjungi rumah sakit terdekat ini untuk informasi harga, ketersedian kamar inap, penggunaan BPJS, uni-unit, dan lainnya. Anda juga dapat menghubungi kontak telepon atau call center untuk respon cepat. Kunjungi juga website rumah sakit untuk informasi umum lainnya.

Tempatnya bersih.. pelayanan cepat.. penjelasan dokternya secara detail

(Translated by Google) - Treatment using bpjs is very difficult... 1 day in line but the result is next week... If someone is sick, they die quickly. - Ultrasound also doesn't come out right away. Is it ultrasound or x-ray? - Ultrasound was told not to eat, we went to the doctor directly, so it wasn't forbidden to eat It's a complicated oath to ask forgiveness, even if it's passed here and there, the results are not (Original) - Berobat pakai bpjs diperibet bngt... 1 harian antri tpi hasilnya minggu depan... Klu orng sakit uda keburu mati. - Usg juga hasil nya nggak langsung keluar. Itu usg atau rontgen ? - usg disuruh jngan makan, lah kmi ke dokter praktek langsung ja gdak dilarang makan Sumpah ribet nya minta ampun, di oper sana sini hasil pun gdak

(Translated by Google) The hospital is good, the place is clean and the people are friendly. It's thick with the green color... (Original) RS bagus,tempatnya bersih dan org2nya ramah-ramah.kental dg warna hijaunya...

(Translated by Google) Identical to the color green, both outside and inside the hospital. The treatment room is quite clean. Visiting hours are in place for patient comfort. The hospital is easy to reach, the location of parking vehicles are spacious and safe. Like other BPJS recipient hospitals, Bidadari Hospital is also quite a lot of patients. (Original) Identik dengan warna hijau, baik bagian luar dan dalam rumah sakit. Ruang perawatan cukup bersih. Jam besuk diberlakukan demi kenyamanan pasien. RS ini mudah dijangkau, lokasi parkir kenderaan yang luas dan aman. Seperti RS penerima BPJS lainnya, RSU Bidadari ini juga cukup banyak pasiennya.

Thank you, nurses and doctors at RSU Bidadari who have taken care of my child... Thank God Qiarra is healthy... Hopefully Bidadari will be even better in the future... Thank you

Anak2 saya beberapa kali di rawat disini . IGDnya cepat tanggap dan petugas yg jaga ramah2. Kamar kelas 1 nya bersih cuma ada nyamuk dan sampahnya di kamar mandi lama diangkat . Perawat anak ada yg tidak ramah dgn anak2, anak saya pernh dilap pas mandi sambil ngomel2, sampai dia takut, dan ada yg tdak sabaran karena anak saya bolak balik cabut infus , katanya marahin aja kk, gmn mau marahin orang masih bayi, wajar la dia bosan .meskipun lebih byak perawat yg ramah sih. dan makannny kurang bgt sih, tiap pagi sering cuma bubur dan telur aja.agak kurang pas menunya untuk anak2. Tapi smoga lebih baik lagi pelayanannya ya

Untuk tenaga kesehatan nya etika keperawatan nya masih kurang sekali,dalam menjalankan tugasnya. terutama di ruang ruang kelas rawat inap.

Lahan Parkir mobil cukup luas. Namun, gedungnya juga luas karena terdapat dua gedung dan lorong didalamnya untuk dapat terhubung kedua gedung tersebut. Jalannya bergelombang.

(Translated by Google) the toilet was broken, the doctor was late even though he had waited a long time, sometimes even when he was told to come when there was a schedule, it was pushed back to another day (Original) toiletnya ada yg rusak, dokternya telat pdhl udh nunggu lama bgtt, bahkan terkdang pas udh di suruh datang pas ada jadwalnya malah di undur lagi jdi hari lain

Peralatan di ICU tidak mendukung. Dokter tidak standby. RS harus meningkatkan fasilitas peralatan medis! Pasien on ventilator tidak sinkron dengan alat. Kalau lihat review google, Banyak pasien meninggal di RS ini dan posisi di ICU. Rasanya perlu diulas lagi kompetensi, keahlian dan peralatan pendukung untuk ICU.

Pelayanan di resepsionis sangat tidak ramah. Aduh sangat kecewa, dengar wahai kakak yg kerja di resepsionis (didepan) kalian melayani dominan orang tua, tidak harus membentak apalagi dengan raut wajah yang sangat arogan. Ingat hukum tabur tuai, apapun yg kalian lakukan akan kembali kepada kalian. Aduhhhhhh intinya kasar sekali tidak rekomendasi datang ke rumah sakit ini. Pelayanan sangat buruk. Sama saja didalam ruangan maupun di luar ruangan. Terkhusus mereka yang melayani di depan, tau kalian mungkin capek tapi harus tetap profesional dalam bekerja!!!

Terima Kasih Rsu Bidadari yang sudah merawat saya sampai dengan saya sembuh, bener bener pelayanan yang sangat baik. Mempunyai fasilitas yang cukup bersih. Ruangan Kamar kelas 3 cukup bersih dan nyaman. Dokter nya sangat perhatian sehingga saya jadi semangat untuk menjalankan perawatan.

(Translated by Google) GK's security is friendly with gojek. (Original) Security-nya GK ada yg ramah sama gojek.

(Translated by Google) Have Stomach Acid Problems / Acute Gastritis. Have you taken a lot of drugs but your stomach ulcers are still recurring? CMP and Hava Olive Honey are the solution 👍 (Original) Punya Masalah Asam Lambung / Maag Akut sudah banyak minum obat2 an tp Maag masih sering kambuh? CMP dan Madu Hava Olive jadi solusinya 👍

(Translated by Google) Very very bad, squeezed at the gynecologist !!! My wife and I waited from 11 to 12 the doctor was not there. I am very disappointed (Original) Sangat sangat buruk, terkusus di dokter kandungan!!! Saya dan istri nunggu dari jam 11 sampai jam 12 dokternya juga blm ada. Saya sangat" Kecewa

Awesome angel hospital

Rsu Bidadari Binjai has served us very well so far. Clean place

I have been a regular patient for 7 years. Never had a wound in my heart. Angel provides sincere service..

If you can, don't queue too long

During my treatment here, the service was very friendly and fast in its actions. Great angel

Can you ask GK, doc, when checking your virginity does GK pay, how much do you pay?

Floor 4 in the name of Buk Legiem, lack of service, and unprofessional cleaning of my parents' feet too harshly, then the gauze from another patient's room was not thrown away and went straight to my mother's room, very dirty and smelly, those are germs, please help me if I want an IV drip for my mother Slowly, if it's difficult to inject twice, take a break first, my father told me to stop first, then later, not refusing the infusion, but the nurse's message was that my father refused, please pay attention to the management.

I had treatment at Bidadari Hospital, thank God the service was very humane, the hospital was clean, the nurses were friendly. May RS Bidadari be more successful. Amen

My child underwent treatment for 13 days due to a lung infection... we got very good service, all the staff were friendly and the doctor who treated him was very kind and painstaking, Dr. Donal Simanjuntak lung specialist

My parents receive regular treatment once a week. The service at RSU Bidadari Binjai is very good at serving us, the doctors are friendly, all the staff are friendly and always pay attention to each patient.

My parents were treated at this hospital, the registration service, nurses and doctors were very good and quick to help when I needed something. This is the hospital I have visited and the service was very satisfying.

I am a patient of the Ob-Gyn clinic at Bidadari Hospital, the service I get is always good and never disappoints. Doctors and service staff are very friendly to patients and the patient's family so that patients feel that they enjoy treatment🫶

Good

Ok

nice services

ok