I ordered from here about a month and the food was GREAT! Large tip, meat fell off the bone and all of it cooked and seasoned perfectly. I've order a few times before that great order and the food was decent. Today was the exact opposite! All of the meat is undercooked!!! Tough, doesn't come off the bone easily and in some cases at all. You can just pull on the meat and just see it's not cooked all the way. You can really make someone sick feeding them undercooked pork. Tried to call to let them know and the number on Google goes to another Kenny's. I was able to put in my complaint to the app I put my order it through, which was GrubHub and they were good. Other reviews on here have not been great, a lot of 1 stars lately, and to only be at a 3.2 out of 5 and falling (because I'm definitely giving 1 star only because I can't give a zero or negative star) is embarrassing. It's sad that we have to have places like this on our neighborhood that just don't care and are too lazy and/or incompetent to serve good, safe food.

I need to remind myself to always follow your intuitions. This place is a hit or miss. Never consistent with their quality of food. The prices for the scrap you get is ridiculous. My meal was a small tip with 4 wings combo. The tips look hard with hardly no meat all I tasted was fat and burndt flavor. The wings and the fries oh and the four slices of bread was the best of it all. I will not continue to support garbage. They need to stop serving this type of quality of food cause when you get home and ready to eat they know you not about to come back. I'm tired of supporting business that don't care what. they serve

This place has DECLINED TERRIBLY. I COULDN'T WAIT for my turkey tips! Took the trip, spent $45 on THE NASTIEST MESS IVE EVER HAD. This IS NOT the same as it was just a year ago. The sauce is like water, the meat is naked, and the fries are mush. I regret wasting the time, gas, and money wasted. And the embarrassment I gotta deal with behind this. Smh. I done bragged about this place. I would NEVER eat turkey tips from anywhere, just kept talking about Kenny's. Now we here, and this place is now equivalent to KANKAKEE BBQ turkey tips. Smh.

My husband & I went last week in the evening & the bbq was fresh, hot & delicious. I stopped by there today around 3:30 or 4pm & it was awful! I got him the rib tip & link combo & he didn’t get any fries. My turkey & tip combo was old dry tasting as well with 8 French fries. Smh!

Great food, & Real cool customer service couldn’t get the people names but even in this hot weather the cashier and cook was able to have good vibes after a discrepancy on my behalf. Big shout out to them and wish nun but success on them as individuals and the company as a whole.

First time at this establishment and I may give it a second chance. Was in town for an event, thought I would try it out, not the best looking place, but what counts is inside. First let's start with the cashier, not friendly, she seems to have had a bad attitude, mention that i was visiting and she seemed to care less about giving me direction to Walmart. Now the food was good, got the sauce on the side so I can see what I was getting I got the half order tips and link, the containers for the sauce and the coleslaw were so small they seem to be very skimpy about giving that out. I will give them a second chance.

We purchased a small turkey tip & regular tip this week. When I say; HORRIBLE. I don’t write reviews but I feel this should be known. The turkey tips were horrible, the regular tips were I don’t know what! The sauce was so thin; almost like it was watered down. I had about 11 fries in the turkey tip. LOOK, hiking the price for quality food is no issue but paying anything for horrible food is not cool. Please focus back on preparing quality food…the same you would expect. Definitely lost a couple customers. We gave a pass a couple months ago but we now see this food service is to be expected.

Do not go here! The worst customer service ever! My son placed an order at 8:00 pm an hour before closing. He made it to the restaurant by 8:30 to pick up his order and the staff refused to give him his food and lied saying that they gave it to another customer. They have absolutely no leadership or contact person to reach out to as far as complaints go. We will never order from here again!

Never come on Tuesday’s after the holiday (Memorial Day, Independence Day/ 4th of July and Labor Day) the food look and taste like leftovers. I actually called in for takeout but when I got there no other customers and the restaurant wasn’t properly cleaned and it didn’t smell like “how really good bbq” would smell. Although, I wanted to turn around, I gave it a chance. I regret doing so. The food wasn’t fresh , you have the customers paying for leftover food. I haven’t been to this restaurants for years but stopped by since the other bbq places were closed due to being open yesterday (Labor Day). Waste of money $25-30 paying for leftovers. Nice customer service but not fresh food.

Food didn’t taste fresh they said 8-9 mins Ribs tasted rubbery wasn’t hot or falling of the bones . The only thing fresh was the fries. Tasted like some ribs that was sitting out from yesterday

Food was cold and extremely tough. It tastes like it’s been sitting literally all day. I definitely wasn’t satisfied with my large rib tip order.

Matteson's online menu states $7.99 Tues&Wed Mini Turkey Tip & Link. Why they charge 10.99 when you pick up. Hard to enjoy your meal when you feel like you have be deceived.

We were from Idaho looking for some great local BBQ and we found it here, meet the owner and had an awsome good lunch. Thank you sir for the food, history and memories.

I have been a long-time customer for years, the food is great but their customer service is bad and rude!! I approached the cashier after I called in my order, asked her if I can pay for some of my food separate because I was picking up for two people, The guy in the back continue to scream, now why would you do that call in your order and not pick it up?HORRIBLE!!!!! I should have cussed him Because he was wrong and didn’t even hear correctly what I asked the cashier, he thought I was not paying for my food!!out but instead I will continue to do this review and no longer spend a penny in that business!! He didn’t even know what I asked the cashier but continue to speak to me like I was his child or two years old!!THE COOK IN THE BACK HAS A TERRIBLE ATTITUDE! Then try to tell me I can pay over the phone when I place the order as I was walking out did not even apologize For being wrong!Cashier was great 👍🏽 The Cook ABSOLUTELY NOT.🤨😡

I have been here several times and tge food was always good, today I drove 45 minutes because I wanted some barbeque since we don't have a really good place, been really wanting Kenny's food and today I was so so disappointed the food was horrible I paid $30 for a large tip and 6 wings, the barbecue looked like a pile of boiled mush, the wings were old and dry and full of grease in the bottom of the tray, I will not be returning to this establishment as long as they the cook that was there today 😡😡

Ordered a 4 wing dinner and a catfish dinner they would not give me my corn bread muffins they say they didn’t have what type of stuff is this charge me 1499 for meal and soy have everything that’s supposed to go with it employees attitude not good at all don’t worry Kenny’s I won’t ever be back bad buissness

Bbq is disgusting, hard dry ribs, overly sauced.l, Tasteless and a waste of money

Very tender and delicious. Never stingy on the mild sauce so you know that’s always a win. Wait time is usually reasonable even when ordering through uber eats. Definitely a go to in the clutch.

This place use to be good. I don't know if it's under new ownership or what, but this was the worst rib tips I have ever tried to eat; hard, dry and burnt. I have never ate a ribtip where the skin of the meat is crunchy like chips. I will never order from here again, and I wouldn't recommend this place to anyone else. Also fix the leak in your ceiling, water should not be dribbing down near the area of food. I wish I could include a photo...just disgusting!!

I don’t know who hired Keith as a manager but he need to get replaced by Alexis. Make sure y’all check your orders before leaving. he will not replace it & will question your character. Even if his own staff tell him you’re right.

I ordered the mini tip and link combo-both had to be cooked when I got home and discovered they were not cooked completely. I was so disgusted and disappointed as I really wanted to support a local business and get a taste of some barbecue. I will not be back

I got a tip wing combo and it was great. I don't live near the Lincoln Hwy store, but every chance I get to stop and see Hutch and the crew I always have a pleasant experience. Keep up the good work 👏

The establishment was a referral from a friend so I tried it while in town. OMG… customer service was AMAZING, food is …hold on let me take one more bite……..mmm mmm good, fresh and hot. I told them I was from out of town and let me try a link and I’m so glad they did. So so good!!! I plan to make this a stop anytime I’m in the area. Give them a try. You won’t be disappointed.