Featured Reviews

Frequently mentioned in reviews: room (17) hotel (11) staff (10) breakfast (8) stay (8) clean (7) friendly (7) night (7) comfortable (7) restaurant (7)
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  • 1/5 Maddison B. 9 months ago on Google
    It was horrible there was an ant on my pillow and there were cracks in the bath tub and don't get me started on the yellow toilet seat and to top it off there was a fly in my room but it's ok because I ate the ant and the fly
    1 person found this review helpful 👍

  • 3/5 Amber Y. 11 months ago on Google
    The least favourite of all the places I’ve ever stayed. The room was nice but I felt it wasn’t up to my own standards of clean (not bad enough to complain to staff, just wasn’t as clean as I expected). The staff were friendly at check-in but weren’t necessarily above-and-beyond like other places. The breakfast included was a little bagged breakfast that included a bottle of water, a piece of fruit, a granola bar, and a yogurt that you’d pick up from a small fridge in the lobby.
    1 person found this review helpful 👍

  • 4/5 lily b. 9 months ago on Google
    I liked the breakfast bags! The muffin was the best part of them! We did find an ant in our room on the pillow, but the staff was not rude about it! The beds are nicely made too. Sadly though the charging things on the wall do not work and my mother's phone did not charge.
    1 person found this review helpful 👍

  • 1/5 Chris B. 1 year ago on Google
    Tired old smoke smell room. Messed up my breathing for the entire day afterwards 😕. I use a cpap so I had smokey musty air forced into my lungs all night. Will never ever stay here again! People were smoking in other rooms too based on the late night smells in the hallway. That also crept under our door. Nasty

  • 4/5 Jim F. 1 year ago on Google
    Nice hotel, clean, beds are comfortable, staff were friendly. The bagged breakfast items could be better, that's my only complaint. Nice attached entrance to the mall, which I didn't notice at first. The steak I had at the restaurant was a bit tough but the staff did the best they could with a full restaurant. I would recommend walking to the end of the mall and purchase snack items from Walmart. Our team manager rented one of the hospitality rooms downstairs for a few beverages in the evening, which was great.

  • 5/5 Lisa S. 8 months ago on Google
    Our first stop on the Rock. Great people. Great service. I forgot a couple items there. I phoned, they put them aside for me. Two weeks later I went by again and picked my items up.

  • 3/5 Thomas W. 7 months ago on Google
    Don't expect much from the grab and go breakfast. Mine was a water and granola bar. Kind of a waste. The TV in the rooms will give u basic cable from who knows where. I saw advertising for Vancouver stores and American news. There is about 5 out of 35 channels that are not news. No TV guide in the room or on the TV. Feels like being ripped off when you can't even sit in your room and have some decent television to watch. Had we known about the half done amenities, we would not have stayed here.

  • 4/5 J M. 1 year ago on Google
    Great housekeeping staff! Dale was fabulous! Grab & go breakfast Restaurant in hotel Tuesday to Saturday - great food!

  • 4/5 Jasmine H. 1 year ago on Google
    Everything was pretty good but in the morning there so called "healthy breakfast'' was horrible. The fruit was rotten and the muffin was disgusting other then that it was really good

  • 1/5 Alex R. 1 year ago on Google
    Room smelt like mould, shower was cold and they do not have tap for debit. I do not carry cards only on my phone. We are living in 2023 not in 1800.

  • 4/5 Amal K. 1 year ago on Google
    Enjoying every moment of my staying in it, especially the surprise and care the lady who does the rooms left behind for me

  • 4/5 Robert M. 1 year ago on Google
    This is my second time here. Room was pretty good, staff were friendly and the food was good in the restaurant. I would recommend this hotel.

  • 5/5 Jeremy P. 2 years ago on Google
    Extremely clean facilities, unbelievably comfortable bed and clear attention to detail. It is clear that the staff are passionate about their work and made our stay extremely enjoyable. Would absolutely stay again.

  • 4/5 Joanne 1 year ago on Google
    Staff were very friendly and helpful. Our bed was soooo comfy!! Clean and quiet. Ideal location. We would definitely stay here again!

  • 5/5 Quinn T. 1 year ago on Google
    Absolutely AMAZING!!!!!!! Abby and Debbie went above and beyond to make us feel comfortable after a miserable long motorcycle ride in the pouring rain. Food was stellar but hospitality by far outstanding. I wish every hotel had these 2 working at it.

  • 5/5 Infiniti0122 1 year ago on Google
    I was here for one night on July 20/22 and I was very surprised how nicely renovated the room is. Everything looks new, functional, and very clean. Service was quick and hassle-free. Will definitely return in the future. Also this is a pet friendly hotel and my pupper loved the stay 🐶

  • 4/5 Ed B. 1 year ago on Google
    It's a nice quiet motel in the small town of Stephenville, and the restaurant in the hotel has pretty good food. The room was clean, the bed was comfortable and the housekeeping staff were friendly and did a good job. The only thing was the toilet ran constantly. We couldn't hear it in the main room, so it wasn't a big issue for us.

  • 5/5 Joe Y. 7 years ago on Google
    Great service, extremely comfortable beds. The rooms looked recently renovated, and everything matched and was high quality. We had a King room and it was a very comfortable, large room with a couch and desk as well. No complaints about the room. The hotel can be hard to find since it's behind a mall, but definitely a good place to stay. The bar has great breakfast, and had live music the night we were here.

  • 4/5 MM N. 5 years ago on Google
    This hotel needs a support handle on the wall inside the shower to hang onto. They have one outside the shower. Have no idea why it’s outside the shower. It could not be reached outside to pull yourself up while having a bath. I couldn’t raise my leg to wash it because there was nothing to hang onto. Also there is no fan in the bathrooms. Other than that we had a very nice stay, the rooms were kept very clean. The restaurant was a hit and miss with the food. The girls are wonderful, very helpful. They bent over backwards to help us. They made our stay so much better. Thank you so much to all of you for such great service.

  • 5/5 Dion K. 2 years ago on Google
    Originally a Holiday Inn,which I helped build, now a Days Inn. Very comfortable beds, great restaurant, and great hospitality.

  • 4/5 andrea c. 2 years ago on Google
    Clean, friendly staff and beds are very comfy !! Only complaint is the restaurant is not open for breakfast.

  • 4/5 Daniel K. 2 years ago on Google
    Great service and location, we had a problem with the water in our suite and the team resolved it right away and went above and beyond with the housekeeping. Not a lot of amenities in the hotel but close to many restaurants and YMCA.

  • 2/5 Darrell Y. 2 years ago on Google
    Was not overly impressed with the overall experience of the hotel. I did not complain as I had used points for this room. The price per night was really steep given the local market. Once checking in, we entered the room, the light switch powering the main light above the walk in entrance did not work. The room had a very musky smell which we tried to understand seeing how the hotel hat just reopened on the 5th. My guess is the room was last cleaned before they closed and we were the first in it. Housekeeping really should have freshened it up before hand. The bathroom ceiling had dust balls where the light was and the exhaust fan had not been cleaned in a very long time. Also very strange, they pad lock the doors at night which is not only a fire hazard once would think but a huge inconvenience. Once night I wait for 20 mins calling the front desk and banging on the door to get in.. to finally be let in by the front desk clerk that slowly came out of the dining room. Overall, I will seek other accommodations around.

Call +1 709-643-6666 Open on Google Maps


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Breakfast
    • ✓ Free parking
    • ✓ Accessible
    • ✓ Air-conditioned
    • ✓ Business center
    • ✓ Pet-friendly
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ Bar
    • ✓ Smoke-free
    • ✗ Pool
    • ✗ Airport shuttle


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