Compliments to TESCOS bakers for making my average WAFFLE (aprox 79p) and to Fabio’s hard working crew for warming said waffle up at the price tag of approximately £5. The 2 stars awarded to represent the 2 scoops of ice cream which were nice. TOTAL PRICE: £9 for a supermarket waffle and two scoops of ice cream!! I simply suggest learning how to make a waffle.

Came here with a family of 6 for fathers day. We were all excited about trying the 500 flavours they boasted. But when we got in there they had 10 basic flavours and absolutely no customer service. I asked whether they had menus the server with curly hair just said no bluntly and didn’t bother to help us. I then spotted a “order menu” on the side which was confusing because it was just for Sundays and waffles but not cones. When there’s 6 of you and it’s a tiny crowded shop it’s difficult to get everybody up to the counter to choose there’s hardly any space to move around. Another very rude tattooed server looked fed up to be serving us and kept snapping anything else! Like she said wanted to just be done with us. Honestly felt like walking out!!! But when you have children who are excited to be there it’s not that easy. Basic tip for you - it doesn’t matter how good the ice cream is if there’s no decent customer service !!!!! Also I’ve got my popcorn ready waiting for the owner to argue back with me like he has done in all the other reviews who rated them as rude!!!!!

Really nice gelato here. Actually better value than going to the ice cream van and better product too! A reasonable selection, but as it's specifically a gelato store, I would've expected a larger range available. Service was good though and the queue went down quickly, so the wait was reasonable. We went quite late in the day, but i can expect seating to be prime during the day. Been back a few times now

I absolutely love it here. Great ice cream topped with amazing customer service. Personal thanks to the tattooed girl, the one with curly hair, the one with the cap and the tall lady. They always seem so keen to help and make me want to visit more. Great business!!

We saw this during our visit to area, and after having dinner decided we would go for it as the sun was still out... kids went for Bubblegum flavour (they have no idea what the flavour of bubblegum is, they just liked the colour!), wife went for mandarin and I went for Marzipan. All of them were incredibly tasty.

The staff are always polite and very helpful. The ice cream is amazing, although it's a bit on the pricy side it's well worth it. Can't recommend enough

Really good gelato. Some of the best I've eaten in the UK. Staff are also very friendly. Well worth a visit.

Delicious variety of flavours to choose from and extremely friendly staff. Highly recommend.

Amazing selection of gelato with different flavours to try each time, plus it's always delicious! You can sample some of the flavours to help you make up your mind before you buy which is good too. Sometimes there's a queue but it's worth the wait 😊

Wonderful ice cream! The Oreo option was just perfect 👌

Brilliant service, as popped in with our 1 year old daughter on Good Friday and the weather was beautiful, she shared some of our ice cream. The staff were really really friendly and willing to help as much as they could. There was a young man there who was either new or still training i believe and he was doing a brilliant, very apologetic about the presentation of my sundae (raspberry sauce incident😂) which didn't bother me in the slightest, just a wonderful little shop I didn't even know was there. We will be back again!!

Ordered a mint choc gelato cake It was fab treat for Fathers Day Thank you

Hannah & Bex and the rest of the team were so lovely helping me arrange a little surprise anniversary trip for me and my partner. They go above and beyond to give those little extra touches. Super staff, great gelato and wonderful all-round ❤️ P.s I still highly recommend a Cinnamon Bun ice cream flavour next! I'll buy several tubs.

Turned up on a hot busy day. The staff were all working extremely hard and were polite and friendly. The range of Gelato flavours was amazing. I tried their famous Henry Hippo with twister. Both blew my mind at how they tasted like the real thing. Portion size and price was what I'd expect to pay as it's all hand made by them. This is the best Gelato I've come across in Europe. Excited to go back to try some more flavours.

Stumbled across this icecream shop after a walk around letchworth. Very high end Gelato and the owners were full of knowledge while chatting to them about all the different flavours they make and creations. Superb icecream (Gelato) the best I've tried in the UK

Surly staff, portions given depend on whether they like the look of your face and hugely over priced. Tables need wiping and the staff attitude overall dismissive and rude. Over rated because they have zero local competition.