Member for 18 months: my mum and I joined this club but due to a serious illness our membership was paused which was really helpful because we didn’t have to worry about losing our space in the club or rejoining. Since returning, the staff have been so supportive as I use a wheelchair now- they help me in and out of the pool. The place has been refurbished and has a really lovely atmosphere, nonjudgmental and a place you can go even if you don’t have much confidence. The classes are varied, they have a great app system. I’ve not tried food in the cafe yet but hear good things, likewise with the spa though I will soon as I have a voucher! The gym was always good before though I hear they upgraded equipment. The staff are friendly and helpful. The car park is large and has plenty of disabled parking. This location is wheelchair accessible apart from the main gym upstairs. The only thing that lets this amazing health club down are the disabled changing facilities.

Brilliant customer service and a great health club overall. We were welcomed by Tracey who gave us an itinerary for our Spa day, with timings of our lunch and Spa treatments. We were given complimentary hot flannel and freshly squeezed orange juice on arrival and complimentary teas/coffees throughout the day. We were pleasantly surprised with the gym, swimming pool, sauna and steam room. There's no jacuzzi. Their Spa treatments were wonderful (Gleicie was my therapist for the day and she really made me feel pampered!) and the Moroccan themed relaxation suite was beautiful to relax in afterwards. The lunch was very good and they cater for gluten-free and vegan diets.

A stylish health club with spa and pool. I have tried other gyms but always come back to Odyssey because everything else feels second rate.

Been here twice for spa days. Staff are so friendly and professional also they are very attentive to your needs. Spa facilities are excellent sauna, steam room, pool etc! And the lunch is so good with so many options and lastly the treatments are incredible the therapists are so lovely and make you feel comfortable.

not a helpful gym, offers guests pass but can't take more than one person as a guest pass. You can't also take holiday break. Once you join you will have to commit for 6 month, super inflexible Definitely not worth money the staff are not helpful either

Desperately oversubscribed. Unless you put your morning alarm on at 5:55 a.m. you'll never be able to book an Aqua Class. The swim lanes are clearly marked as clockwise circulation, yet the swimmers disobey this health and safety request and create swim lane jams and arguments. Similarly a no diving notice is also ignored and never policed. Probably, again, due to over subscription and minimal poolside staffing. ☹️

Always a quality experience here. Great staff and facilities. The cafe is exceptional in quality and choice. Looking forwards to some tennis as well as my usual workouts in the gym.

Went to Odyssey for a spa day yesterday with a friend. We had the most amazing day. I opted for a full body hot stone massage and a facial (by Danielle). I highly recommend.  It was a fantastic experience and I can't wait to book again. Everywhere was clean and tidy, not overly busy. The relaxation room was also a highlight of our day. The food and drink were superb. The staff were very friendly.

Lovely place. Great facilities and atmosphere. Staff are helpful and friendly. I highly recommend!

We were at Odyssey Health Club with Boras Healing to deliver an ice bath experience. I found the staff were lovley so helpful in creating a wonderful experience also the club itself is wonderful site it's amazing inside with an amazing studio space which was ideal for the event.

An excellent club with very good facilities for all ages and interests. A great spa and really good value for money.

Me and my partner Joined odyssey a few weeks ago.. totally professional from the start. Greeted with a warm smiley welcome from reception staff.. to then follow by more lovely staff, everywhere we went everyone said hello.. and smiled was very refreshing. Nothing is too much Trouble when you ring up, staff go out of their way to accommodate you and are very polite. Lots of class choices. Swimming/sauna area is spotless. Gym is clean and all is very well run. Restaurant is lovely. Spa looks amazing cannot wait to book a treatment! 100% recommend joining this gym.

Been a member for 3 months and love the gym and pool; really good, clean facilities and friendly, helpful staff. They offer a lot of fitness classes but it's almost impossible to book on to one which can be really frustrating. I would definitely recommend for the gym and pool facilities (I can't comment on the spa as I haven't used it yet, but the steam room and sauna are great) however if you're only looking for classes - or predominantly classes - you might be better off trying elsewhere.

Just watched two people finish exercising and didn’t even bother to wipe the machines. Nobody batted an eye lid. I think gyms should be more responsible given the current situation.

Friendly and helpful staff, nice atmosphere, not intimidating in the gym for someone like me who is quite self conscious! Great facilities, clean pool and great food for a good price in the cafe.

I've been a member for 6 months now and I can honestly say there isn't anything I can fault with this gym. I had assumed this health club would be costly, but after the poor service I had previously received in name-brand gyms in the area, I was ready to pay extra for quality service. However, to my shock this gym offered a reasonable priced membership, with a flexibility that you don't feel 'locked' into a contract. The staff are polite and always greet you with a smile and are on hand to assist. The gym equipments are up to date, with so much variety. The pool is a decent size, with clean sauna and steam rooms as well. There are so many fun classes that are relatively easy to book, although the popular classes can be hard to get into. There so much more on offer for what you pay for, you feel extremely spoilt. One request I would ask if we can have more early morning classes (before 9am), to accommodate the early birds 😃

Good People, well run club, good place to relax and staff are very polite.

Thank you Veronica for such a beautiful massage today, never disappointed with treatments from the Girls. Brilliant Spa x

I mainly use this health club for the gym and this is by far the best experience I've had. I have been training for 2 years now at various different gyms and it was only until earlier this year when i was recommended odyssey by a friend to give it a go and it was the best thing to ever happen to my training! I was set up with a suitable trainer who understood my goals and helped me with a routine and any questions I had! Since January I have seen more progress here than I have throughout my 2 years training elsewhere at other gyms and I feel its attributed to the environment and the staff because they're so welcoming and helpful. As mentioned I mainly use this facility for the gym area but overall its a fantastic health club to be a part of and would recommend it to anyone!

I feel like I've had a real treat after visiting the Spa for massages, pedicures, manicures etc. Nice atmosphere with excellent friendly staff.

I am a fill in Therapist here sometimes. It's a nice little Elemis day spa, and the owners are fantastic. :)

Best gym in Stevenage without a doubt! Exceptional facilities and swimming pool and really friendly staff, Great restaurant and a lovely spot to sit outside in the summer watching tennis whilst having lunch. Paul Burgess ( member )

I had a fantastic day at the spa with my sister, the staff couldn't do anymore for you, we both had a body scrub and massage, this was my first ever spa which was a 60th Birthday treat, would highly recommend and would definitely go back.

I've been a member for about 20 years so clearly happy, I use only the pool as it's a lovely pool. The café is very good and the staff friendly and charming , occasionally use the spa, had a lovely spa day a couple of months ago , very pleasant.

After 5 year membership and at least five referrals I was disappointed that they wanted a admin fee to rejoin, my membership only lapped due to covid and not being able to re enter uk. What I thought was a professional and well run club soon becomes clear that profit over loyalty is more important to them. After this I will not be recommending them to others and will ensure my friends who joined me at the club and are still members will follow me to a club that appreciated my loyalty. And to top his my referral credit and lost membership due to closer is also gone. Shame really great shame

Only been a member for just about a month and love this gym! Really relaxed vibe, everyone is friendly and approachable. The classes have been great and everything is very clean! Nice food and drinks - just need to book in for the spa next. Highly recommend

Excellent leisure club, clean, well run, with high standards, and friendly professional staff. The pool is outstanding, and all gym equipment is modern and constantly updated. An award winning club for a reason.

Gym facilities brilliant and selection of classes on offer. Treatments are the best. They also have a cocktail bar outside when the weather is warm. With sun loungers and tables opposite their tennis courts. Plus a zen garden to look at in the making

I had a deep body massage. It was so lovely. I am feeling very relaxed.

Nice clean and relaxing pool. Temperatures are well maintained and showering area also clean and well maintained.

My friend & I enjoyed a pamper & prosecco day in August. Everything about the day was fantastic. The staff were lovely, in particular Tracy in the café. She knew it was our first visit and explained what our day consisted of, even before we were given the tour. She was always smiling and was very professional. We're looking forward to our next pamper day in October!

It’s not a bad place to go for the money. My issues with them was they put the price of the membership up, not by a lot but it was when they sold a lot of land for houses. In the hight of disruption the increase came in. They were also getting compensated for sharing the road into the site. I found this very frustrating ie mid on the road and nowhere to park.If you try talking to them about any issues you get nowhere. Also if you send emails you get no response. The place gets so busy at times, because they’re over sold. I’ve heard membership teams talking about capacity being over by at least 400. When they’re walking new people around. Saying if you don’t sign today, you might not be able to sign up, as we will be implementing a waiting list. I heard the same talk for months.

Great club, good facilities, love the pool, just a had a really nice lunch there too👍😊

Very very good for money! Definitely worth every penny for everything you can do at odyssey won’t be leaving here anytime soon.

10/10 I’ve never been to spa that has matched the treatments. Every time I’ve been I’ve always came out so refreshed. I’ve moved up to Telford and I’m pretty upset that there isn’t one up here. I love the set up for this spa, so quiet & relaxing

Had a tour. Lovely club, pool, outdoor area, spa, bar. Cant wait to swim in that pool and sit on beds by water feature and budda.

Been a member of gyms up and down the country, including some of the most expensive chains and this is easily in my top 3 places I've ever trained. Fantastic gym, equipment, staff and very clean. Can't go wrong, great value for money

More expensive than it needs to be for a basic gym/pool/spa setup but likes to market themselves as an exclusive members style club to justify

I came back here for a Christmas present. I've had a whole day swimming and drinking tea. The staff let me have my lunch early and couldn't do enough. This place is highly recommended, great staff, great food and the fantastic treatments

Always a joy to use the pool here!

Glad to have Odyssey open again and great to be back. All have worked hard to make it a safe play to work out.

What an excellent spa! I took my mum here for mothers day this Sunday and it was perfect. All of the staff from reception, the bar staff and the spa staff were polite, helpful and attentive and made the experience so wonderful. The treatments were amazing and the relaxation rooms was one of the nicest that I have been to. Already planning my return!

I have been a member for a few years and always been very happy with the service and facilities but their response to the current situation has been impressive. Thorough cleaning and providing you with your own sanitiser and cloth, delivering the same amount of classes but ensuring excellent social distancing and providing a great food and beverage offer using their outside space. Would highly recommend. Keep doing what you are doing Odyssey!

I have been a member for around two years and I previously hated going to the gym. It’s a lovely, clean, friendly environment. You don’t have to listen to loud and annoying music and you rarely have to wait to use equipment . There are loads of classes to choose from and the gym staff are really knowledgeable and helpful. The pool, spa, tennis courts, cafe are lovely bonuses!! Wouldn’t hesitate to recommend.

Best health club in the area. Super clean, well equipped gym, lots of classes, swimming pool just great again very clean! Spa offers amazing treatments, restaurant serves delicious food👌🏻 my favourite place and it doesn't feel like hard work to go there even if you are going for super hard legs day😆 I'm addicted to this place and whenever I can I'm there daily🙌🏻 if I can't go like this week I struggle so yeah seems like I'm addicted 😅 Would recommend this place to everyone. It is affordable when you compare it to other places in the area, one is more expensive in fact and doesn't offer half what Odyssey does😆 it is always worth it to come and check it out! Your body and mind would love you for being a member at Odyssey ❤

I really enjoy attending this gym! When I have been with other gyms in the past I never was fully committed or pushed to reach my goals, but with the reviews and inductions it helps so much. Now I go 3-4 times a week and am provided with monthly reviews with experienced Trainers/Coaches who are always willing to help. I highly recommend this Gym for anyone who needs that kick to succeed and reach their fitness goals!

Lovely club, friendly staff with very good facilities. I regularly use the osteopath here who I would highly recommend.

I was a member here while I lived in Stevenage for a year. I had never properly been to the gym but it got me into it, such a good environment, lovely staff who help you on your journey, such good equipment, I loved the tech aspect. The swimming pool is very large and never had too many people. It was such a relaxing environment, I wish there was an Odyssey where I live now, best gym and pool I’ve come across. They always seemed to be improving it too. Relaxing environment and never too busy. Worth the price!

Fab place, good up to date equipment and nice range of classes with great instructors! They’re an asset to the gym.

Great club

Lovely knowledgable stuff, great facilities and amazing classes.

Myself and my family were all treated HORRENDOUSLY by Odyssey Health Club after years of our loyalty and continuous custom to the club! After the first lockdown, Odyssey demanded that their members were to pay a SECOND JOINING FEE and ADMINISTRATION FEE in order to return to the ‘health’ club if we did not very quickly re-start direct debit payments within a week of receiving a mass email (no courtesy call, no text, no letter - Just 1 very impersonal spam style mass email). This was an awfully shrewd move considering that members did not actually ‘cancel’ their membership. We couldn’t attend the health club because it was completely CLOSED to the public due to a 'World Wide Pandemic' so why would we continue paying for a service that (under government guidelines) we were unable to use? This is not a ‘membership cancelation’ in my book! I’m so fortunate that myself and my family did not agree to pay that atrocious second joining fee now that Odyssey have to close their doors for a second time. I’m certain that Odyssey Health Club will be stinging their members financially yet again after Lockdown 2 (and perhaps Lockdown 3 and 4 etc etc etc). If you are thinking of joining Odyssey Health Club please consider that the one joining fee that you have to pay prior to becoming a member (on top of your monthly membership fee) will probably not be the last. Their members will no doubt be penalised from the pocket and ordered to pick up the costs each and every time. My advice is to go to a pay as you go gym / swim centre, then you have absolutely no risk of being swindled deceitfully for your hard earned money or being stung with unfair hidden costs during a global crisis. Shame on you Odyssey. If you didn’t try to fleece your customers for a few extra quid you would of still been receiving the monthly membership fees from the many members that refused to be duped by your unreasonable ‘business’ move.

Second time back since lockdown. Couldn't be happier. So clean & fresh, all precautions in place. Cannot wait to use the spa day here that I received for my birthday!

Brilliant staff, great classes and great Covid 19 measures. Wife loves the spa and treatments

This place is my haven to let me feel just a little bit “normal” while Covid pandemic has ripped life from under us all. I’m only too happy to go in now & dance to Zumba classes (that’s my Night Club - pub dancing) done! 💃 Spin to release some much needed stress from being seated at home since March. So, so grateful that this great venue can continue to operate. Health is everything & I don’t understand people who begrudge paying money regularly towards health. Lovely, clean venue & spa 🧖‍♀️ too. Divine. Well done Odyssey. Long may you remain open💪🏽

During lockdown the club provided online activities which helped us keep fit and our spirits up. Currently the club provides a COVID safe environment to get back into shape. The management and staff have done a good job getting the gym safe and still retaining the friendly club atmosphere. Well done.

I had a hot stone massage today as a gift, and as I do suffer with my back it was the best thing I've done the relief is amazing!! Thank you. This has now given my wife and I the idea to join the club. The facilities look amazing and the staff seem very friendly and helpful.

The worker are very good thay know how to deal with customers

Great to be back! Since the re-opening I have attended Odyssey a number of times. They have introduced a one way system with cleaning materials upon entry. The staff are always present and helpful. They have done a great job and its a pleasure to train here again!

I had a few treatments here at the beginning of the year and I did love the experience! All the girls were absolutely lovely and displayed great customer care! I did Brazilian waxing with Glacia (apologies, if it is spelled wrong) and it was really great! I did a wonderful facial as well and I also removed some facial hair and I was impressed with the technique. The reason I am giving 4 stars is because the full body massage was not good at all. I also think even though the place is absolutely lovely it is not as luxurious as you would like the spa to be. I have later visited the spa again and had a few other treatments done. The hot stone massage was lovely, it was a winter warmer offer, but the facial which was part of the offer was not so great. I had a prescriptive manicure with the gel vanish and it was a huge disappointment as it was not a luxury experience I expected it to be and the price was high which neither did match the end result or enjoyment. I do not recommend to do the hands here as it is definitely not a competitive place for this treatment. Overall the people are nice, friendly and welcoming as always.

Pool is large, clean and well run with lanes suited to different speeds. Gym is very nice looking with fancy and well maintained equipment and knowledgeable and nice staff. Price is a bit steep, but is really worth it when compared with others such as David Lloyd.

(Translated by Google) F relaxing and intimate (Original) F relaxant si intim

Visited the Spa a few times now. Great staff and price is reasonable compared to other locations, easy to get to and loads of parking if you worry about that sort of stuff. Will continue to go back!

Looked nice... didnt end up joining though

Went with a friend here to have a spa day, and Megan was fantastic! I had a facial, massage, body scrub, and pedicure and she did a wonderful job with all of it. The Elemis product selection is fab and they do a really nice reward points system. Will definitely come back when I am in town!

Very clean. friendly staff .great gym .couldnt say no to joining up

I'm a member for 3-4 years now. Loads of activities, improving facilities. This is a health club not a gym only.

What to say about Odyssey Health Club? It has literally changed my life. I have always struggled with my weight and have never been truly comfortable with my appearance. I tried many gyms around Hertfordshire but always felt that the staff were not helpful, not knowledgable and quite frankly, inattentive towards all clients. I recently moved and decided to give Odyssey a go, what a difference! The staff could not be more professional if they tried. Every member I have spoken to has a high amount of knowledge not only with equipment but things like nutrition, how to help you reach your goal comfortably and all over customer care. The equipment is top of the range. All of them are loaded with programs that you can personalize to suit your needs. You can then watch a program on YouTube on each individual machine, have a game of cards, flick throuth Facebook or more to distract you enough to forget about the burn. The club also comes fully loaded with a café heated swimming pool, steam rooms, squash courts, tennis courts and much more that I still need to take full advantage of. Another huge bonus for me is the classes. Every gym I have been with previously charge for their classes / group session's. Not here! There are a number of classes throughout the day every day that are included in the small membership fee. I now spend three hours a day in the club taking advantage of everything I can. I have lost 11kg of fat, built up my muscle mass and got my confidence back. This has all happened in less than 4 weeks. That's more progress than I have achieved spending months at other clubs. I have never felt so comfortable working out and have never had so much help at hand to grab as and when I wish. I can not rate this place highly enough. If it all sounds too good to be true, book yourself in, have a look round and see it for yourself. It costs nothing to give it all a go. I am here to stay and could not be happier with my choice. Thank you to all the staff for helping me this far and I look forward to continuing my transformation at Odyssey Health Club. Max Taylor

Whilst this isn't the most extensive of spas, i have to say the treatments i received were excellent quality and Daniella gave me the best massage i have ever had. The relaxation room was lovely and we spent most of our time in there. I would say it would be good for there to be a seperate more tranquil pool and not to be sat with the non spa guests whilst in a robe but i understand a seperate dining room is being currently built. Worth the treatments and if the spa expands definitely worth a whole spa day.

The gym is so lovely and clean. All the staff are friendly.

First week back at Odyssey after lockdown and I’m so impressed with how the centre is handling the Covid measures in place. The leisure industry has been hit hard and it’s important to share how clean, safe and secure the centre is, social distancing in place along with sanitisers provided. Friendly Staff on hand for support and putting in extra cleaning measures with equipment and surfaces. If you are thinking of joining or re attending Odyssey please do.

Nothing bad to say about Odyssey - amazing gym, staff and cleanliness. Just what you need and more!!!

Returning back to odyssey gym has been a life saver. After months of Covid frenzy it has been a relief being able to return to some sense of normality. The staff have gone above and beyond in ensuring members and visitors feel safe when using the awesome facilities. The spa have excelled in creating a peaceful, professional atmosphere where you can relax and recharge and the restaurant food is delicious. It has become our oasis in the storm.

AVOID! They want to charge £70 a month and pay £100 upfront to join! Over priced over subscribed gym. This Gym used to be great, but it is obvious that they have gotten greedy, they have reduced the car park spaces, sold off land, and increased the number of members. I have had many times where the car park was full and I couldn’t even park at my overpriced gym. Even outside of the usual peak hours. I would argue the actual gym is actually busier than pure gym where I tend to go to instead now. The only thing that gives this place credit is the staff, receptionists, personal trainers etc. The management however has obviously got greedy and charging premium rates for a service you could get at £20 a month from pure gym etc.