This location is permanently closed.
Bill's Berkhamsted Restaurant image

Bill's Berkhamsted Restaurant

Restaurant Cafe Breakfast restaurant Brunch restaurant Lunch restaurant British restaurant

🫤 Very disappointing. I have enjoyed eating at Bill's several times over the last few years, mostly at the Berkhamstead branch. Last night's visit was far below the modest standard we have come to expect. Tuesday night is not usually a busy night and there were almost as many staff as customers at... People often mention service,


Address

163-165 High St, Berkhamsted HP4 3HB, United Kingdom

Website

bills-website.co.uk

Price rating

$$ $$

Rating on Google Maps

4.10 (422 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Michael B. 5 years ago on Google • 83 reviews
    Very disappointing. I have enjoyed eating at Bill's several times over the last few years, mostly at the Berkhamstead branch. Last night's visit was far below the modest standard we have come to expect. Tuesday night is not usually a busy night and there were almost as many staff as customers at around 8pm. Perhaps bored out of their minds, the waitresses were deep in conversation with the waiter around the till and apparently forgot what was expected of them once our orders were taken. The food and simple drinks eventually arrived after much prompting, brought by the very apologetic waiter. The platter starter was very nice but the burgers weren't. The "well done" one was too dry while the "medium" was under cooked and the bun was stale and fell apart, as if it had been inexpertly thawed in a microwave. The chips were limp and not crisp. In previous visits, all had been just right. The point of a limited menu is to ensure a consistently high standard. The chain needs to decide whether it is going to close this failing branch or invest in some proper management to bring it back up to scratch.
    1 person found this review helpful 👍

  • 5/5 David C. 4 years ago on Google • 208 reviews
    Ate at Bill's with my daughters and it was great. They have a menu to suit all ages and tastes from child (my 19 year old ate from the children's menu) to old fogeys like me, and but also catering for meat eaters and vegans. Service was great, although staff seemed to be rushing around. Have eaten at other Bill's restaurants and food/service has been consistently good.

  • 5/5 Venue View (Venue View Virtual T. 7 years ago on Google • 176 reviews
    Classy, stylish and the food is great. One of the best places to eat in Berkhamsted

  • 4/5 Tanpreet S. 4 years ago on Google • 154 reviews
    Great food, good service. Right on the high street so plenty to see and do in the area and 5 minute walk from a free carpark. Really enjoyed the desert!

  • 5/5 Chris H. 6 years ago on Google • 73 reviews
    Fantastic breakfast, great value for money! Lovely service, friendly face and service with a smile!

  • 4/5 josh w. 5 years ago on Google • 35 reviews
    Good coffee and a nice breakfast. Bills garden breakfast is what I had (in the picture) which was a lovely balance.

  • 4/5 Tilly D. 5 years ago on Google • 28 reviews
    Amazing food, drinks and staff! Would 100% recommend the butternut squash stew and grain salad. It was amazing! Only thing I would say is that it is a chain so if you want something more special than that I'd go somewhere else.

  • 1/5 K M. 6 years ago on Google • 3 reviews
    Have been going to Bill's since they first opened in Berko. Started off great, lovely food and nice staff but the last few times I've been have been massively disappointing. Food looked like it was cooked by someone who was learning to cook for the first time and staff were not attentive at all. My scrambled eggs were the worst I've ever seen, I could see chunks of egg white and egg yolk, looked like a boiled egg mixed in a blender. I showed it to the waitress and her response was 'that's how we usually make them'. Will never return, there are plenty of nicer places in Berko.

  • 5/5 Leigh S. 5 years ago on Google
    Called in for a bit e to eat before a film. The restaurant/cafe still interior was nicely styled and service was good and fast. The food was good. We chose the two course deal for £11.99 which was reasonable. Would be more than happy to go back in the future.

  • 2/5 Marcia D. 4 years ago on Google
    In spite of it being almost empty (after 2pm) it took an eternity to get a menu, to get a drink, then after the meal (which seemed very tasty) to have our plates cleared and be asked if we wanted a desert. So much so I realised I'd overstayed my parking time and had to rush to the car to move it. 10% "service" charge begs the question what service?. In spite of telling them I needed gluten free food I suspect something wasn't as I haven't been well since. First and last visit.


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✗ Takeout
    • ✗ Delivery
    • ✓️ Outdoor seating

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