Rock 'N' Critters Marine Aquatics image

Rock 'N' Critters Marine Aquatics

Pet store Aquarium shop Aquarium Rock shop Aquatic center Movie studio Aquaculture farm Livestock dealer

👍👍 What an incredible find! We visited last Saturday 13/03/21 to get some corals after discovering this place thanks to a youtube video by Aarons Aquarium. I've not had a tank set-up for many years and the local fish shops were predominantly tropical fish with a small section for marine. This place... People often mention tank, fish, shop, corals, Critters, staff, great, service, advice, knowledgeable,


Address

1, Windmill Industrial Estate, Wimborne Rd, Barry CF63 3DH, United Kingdom

Website

www.rockncritters.co.uk

Contact

+44 1446 737210

Rating on Google Maps

4.60 (62 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10:30 am to 5 pm
  • Thursday: 10:30 am to 5 pm
  • Friday: 10:30 am to 5 pm
  • Saturday: 10:30 am to 5 pm
  • Sunday: Closed
  • Monday: 10:30 am to 5 pm
  • Tuesday: 10:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: tank (15) fish (15) shop (14) corals (10) Critters (9) staff (8) great (8) service (8) advice (7) knowledgeable (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Paul H. 3 years ago on Google
    What an incredible find! We visited last Saturday 13/03/21 to get some corals after discovering this place thanks to a youtube video by Aarons Aquarium. I've not had a tank set-up for many years and the local fish shops were predominantly tropical fish with a small section for marine. This place is 100% marine, and to be honest, I was like a kid in a sweet shop. There is so much choice there and my only regret is that my little 20g tank is running out of space. The staff were so helpful too! It's clear I now need a much bigger tank and I'll definitely be getting my new set-up from here. Also, using the website to get the cost of the corals was top class. Most corals are numbered, just enter the number and it brings up the cost and other information for the coral. It's a brilliant system and really enhanced my shopping experience!! I was told to create an account online while there so I can claim the points. Can't wait to go back!!
    2 people found this review helpful 👍

  • 5/5 Jason F. 3 years ago on Google • 16 reviews
    Updated July 2020: I have now had my tank 1 year and thanks to the help and advice from Rock 'N' Critters I have a thriving and beautiful reef tank (see picture). Original Post July 2019: This shop was recommended to us by a friend of our son who said the owners were incredibly knowledgeable. We had visited another store and just got a sales pitch so we went along to see these guys and they were honest from the very start, they said it would be expensive and time consuming, and would require patience, etc. and boy were they right! We asked these guys for help setting up the tank and picking the right fish, and corals and they've been absolutely amazing, they truly have. They been to the house several times setting up the tank and the various bits of equipment as it's been needed, and they always give the best advice because they care about the fish and how their fish are cared for by their customers, which is just great for a beginner like me. My tank has been healthy and vibrant since they set it up and we continue to add live stock per the recommendations of Damien (shop owner). It's starting to look really amazing, we're so pleased with it. I would recommend this shop and the owners to anyone interested in marine/reef tanks, they are not only incredibly knowledgeable and genuinely caring about these animals but they also have a great store with lots of stock of fish, rock, corals, equipment, etc.

  • 5/5 Ben B. 2 years ago on Google
    For someone who’s had some up and down experiences within the hobby I nearly gave it up though being my passion for years. The Rock N Critters team have gone above and beyond to help me out video calls, pick ups after hours, calling around for stock. Spending hours talking through how my tank should work and finding ways to improve it to run. I wouldn’t still be in the hobby if it wasn’t for this shop where ever your based in the uk check them out you won’t be disappointed 👍
    1 person found this review helpful 👍

  • 5/5 Ian m. 1 year ago on Google
    We travelled from Gloucester to visit rocks n Critters Great variety fish in Stock and at great prices to and a great selection of every thing else you need for your tank Very nice people to deal with and Knowledgeable We will recommend them and will go there again The lion fish we brought and snils and crab where in great condition and settling in well in the new home
    1 person found this review helpful 👍

  • 4/5 marc J. 4 months ago on Google • 7 reviews
    Bit expensive but custom service is fantastic always happy to help even when not spending money 👍

  • 5/5 John I. 6 months ago on Google • 7 reviews
    Went to Rock' N' Critters for the first time today as I always thought that it was a commercial outlet , how wrong I was . I was made very welcome and given a tour of the establishment. Fabulous selection of healthy fish and corals. And I came away with exactly what needed . Thank you Rock 'N' Critters .

  • 5/5 Amjaid H. 7 months ago on Google • 6 reviews
    Fanstastic service start to finish. One of the best cured live rocks i've purchased in my 20 years in the hobby. Thank you guys.

  • 5/5 Kyle S. 4 months ago on Google • 3 reviews
    Incredibly helpful staff who take the time to get to know you and your setup, great range of livestock and dry goods

  • 5/5 Louise 9 months ago on Google • 3 reviews
    I ordered online from Rock 'N' Critters, and from day 1 the service was impeccable. The team reached out to me and arranged immediate delivery for the next day. When the corals arrived, they were really well packaged. I look forward to ordering from them again. THANK YOU!

  • 5/5 Ben S. 2 years ago on Google
    I found this place today, whilst in Wales on holiday and Im so glad I did. The staff are ever so friendly, knowledgeable and have the results to back it up. Very healthy livestock with colour and variety that is very rarely seen in the UK. The pictures don't do it justice.

  • 5/5 Canvas B. 11 months ago on Google
    Rocks N Critters know it all! The knowledge they have is invaluable. Lovely family business and great service and help.

  • 5/5 Garry W. 1 year ago on Google
    Been going to rocksncritters for a few years now driving down from Birmingham and its always a pleasure.Chris,steph and Damien are always ready to greet with a smile and a mug of tea and plenty of advice.The stock is always impressive from softies to high end acros and plenty to choose from in the fish and invertebrates tanks.If you haven't been then do yourselves a favour and drop in one day,you won't be disappointed.

  • 5/5 Tony A. 1 year ago on Google
    've been looking for some rare specimen fish for ages. Rock N Critters got them in for me ! All healthy and eating well .Wow, what an amazing place !

  • 5/5 Francisco A. 1 year ago on Google
    An amazing 🤩 facility, caring and supportive staff. Corals and a clam have arrived warm, well packed and delivered promptly way before expected delivery time. A wide selection of corals, invert well looked after and available to buy instead of waiting to be ordered. Thank you and see you soon

  • 5/5 Phil&Hayley S. 1 year ago on Google
    Excellent staff - friendly, helpful and knowledgeable. Lovely shop. Good selection of quality livestock etc...

  • 1/5 David D. 1 year ago on Google
    Had fish from these and it died the next day. After about a day or 2 all the rest started to die off. Try to phone them and message there page but didn't get bk to me for days later no offer of a refund. Tried saying it was my water even though I had the water tested before even going to there shop. And I got to be honest I think a lot of the 5 star reviews are family and friends and people living in there street trying to give them a good name

  • 5/5 Elaine 2 years ago on Google
    I cannot thank the staff at Rick ‘N’ Critters enough for their follow up in making sure my cleaner shrimp arrived safely to my door. They alerted me that it hadn’t been delivered and spoke to the courier service. They advised to also contact the courier and the shrimp was delivered safe and well. Many thanks

  • 5/5 Jan N. 2 years ago on Google
    Travelled a couple of hours to reach this shop. Well worth the drive, the best selection of marine fish and corals that I've seen in a long time. Reasonable prices. Perfectly clean tanks, great range of dry goods. Really friendly owners.

  • 5/5 Dean C. 1 year ago on Google
    We have visited this shop on a couple of occasions, soon to be a lot more. Its a shame its an hour away. The first time we went we were new to the hobby. Had got a second hand tank, but it just wasn't right. The lady in the shop offered some advice. (Sorry I don't know your name) to which we went away and thought about. We got ourselves a new new aquarium, and some new equipment. Things are running much smoother and better. How ever I still have a few issues. Chris and Damien have been amazing in giving advice. And have got me back on track. Needless to say many of my Saturdays will be spent going to Cardiff from Bristol Thank you

  • 5/5 Fiona E. 3 years ago on Google
    I bought online for the first time from rockncritters and receive the coral today. Fast shipment and excellent customer service. I’m very happy with the purchase and will be shopping here again

  • 5/5 Robert W. 2 years ago on Google
    Brilliant little shop

  • 1/5 Mark W. 3 years ago on Google
    Spent a fortune with them, lost a lot of livestock we purchased off them. Always bought our water off them had constant issues with low salinity, since switching to another shop we have found no such issues. The problems we had with the tank that they installed were still ongoing until the person who we switched to checked it for us, found issues with the amount of pipework put in to quote” £500 too much pipework in here” . The sockets they put in been checked as well and electrician had to sort them out as a few of them were not secured properly and kept tripping out. Numerous other tank issues now thankfully sorted out, since switching to another shop no longer losing livestock either fish or corals. Strongly advise don’t make the same mistakes we made we stuck with them for a good few years and am now sorry we didn’t switch sooner, the difference since switching is dramatic and has prevented us giving up a hobby we as a family love

  • 5/5 Rashpal S. 3 years ago on Google
    Fabulous family run business Excellent customer service couldn't do enough for us. So helpful and knowledgeable. Welldone!

  • 5/5 Chloe Parkes (Miss M. 3 years ago on Google
    This place is brilliant. It doesn't look like much from the outside, but once inside you can see there had been a fair bit of care taken in the set up. The staff are really knowledgeable, friendly, and so helpful! They've helped talk us through setting up a new tank, corrected us when we've made incorrect assumptions, and offered and and all advice needed! I've really appreciated their help, would 100% recommend.

  • 5/5 Josh H. 2 years ago on Google
    Brilliant marine shop, worth a trip to visit no matter how far away you may be! Super knowledgeable staff happy to advise and assist in creating a reef in your own room!

  • 5/5 Anthony s. 1 year ago on Google • 1 review
    Always a lovely selection of fish and healthy which is a must 😀 Damien and steph are always helpful with any question I have which makes a lovely customer experience.

  • 5/5 Ben B. 4 months ago on Google • 1 review
    Exceptional service whenever I travel for a purchase or even just advice to help my tank grow to the next level. Always friendly with a vast range of options for all


Call +44 1446 737210 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



Last updated:

Similar Pet stores nearby

Last updated:
()