Burger King image

Burger King

Restaurant Fast food restaurant

Well-known fast-food chain serving grilled burgers, fries & shakes. People often mention order, staff, Burger, people, King, ordered, clean, burger, toilet, service,


Address

Västerlånggatan 78, 111 29 Stockholm, Sweden

Website

burgerking.se

Price rating

$$ $$

Rating on Google Maps

3.00 (1K reviews)

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Working Hours

  • Thursday: 10 am to 11 pm
  • Friday: 10 am to 11 pm
  • Saturday: 11 am to 11 pm
  • Sunday: 11 am to 8 pm
  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: order (10) staff (9) Burger (8) people (8) King (7) ordered (7) clean (7) burger (7) toilet (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Usman K. 2 years ago on Google • 200 reviews
    Had a very quick stop at the Burger King to have something refreshing so ordered a chocolate milk shake which was absolutely wonderful. Location is very easy as it is located inside gamla stan. Overall it was very clean and good seating arrangement.
    2 people found this review helpful 👍

  • 3/5 Thangs 1 year ago on Google • 743 reviews
    Nice ambience.. decent food.. located in a best street view.. staff was nice and friendly.. close to 60 seats available.. no ketchup was there kept outside..taste was as usual.. table was clean and tidy and so was the restroom.. the order took more than 10 mins to deliver.. good place to hangout.. happy burger time😊 cheers 🥂

  • 1/5 Niklas S. 1 year ago on Google
    Extremely slow service, waited over 35min for our food. Ordered a meal, didn't get a drink initially and has to wait for extra couple minutes to get one finally. Food was sloppily made and was not in par with our previous BK experiences. Would recommend staying away from this place.
    2 people found this review helpful 👍

  • 1/5 Giannis K. 2 months ago on Google • 209 reviews New
    The worst burger king maybe in Europe. The place is so dirty I can't even explain it. The toilets they say that are broken but a local told me that they never open them for people. They gave us wrong dips and when I complained about the mistake they said that they didn't make a mistake they just don't have what we ordered so they gave us different dips. Finally I don't know if there is other burger king in Europe that charge the refill of the Coke. I definitely don't recommend to visit it.
    1 person found this review helpful 👍

  • 2/5 Joanna C. 8 months ago on Google • 538 reviews
    Convenient location, wide variety and fast service. However, the restaurant was not very clean, there was no ketchup and many sodas had finished (only water came out of them). Small portions with average quality and taste. Customers had to pay in order to use the restroom.

  • 1/5 Господин �. 2 months ago on Google • 80 reviews New
    Mediocre food even by the low standards of this chain, you have to pay to use the restroom.
    1 person found this review helpful 👍

  • 1/5 Edoardo A. 3 months ago on Google • 12 reviews New
    I never left a review for a fast food place or a bad review in general, but this Burger King deserves one. I went there for lunch and ordered a burger at the self-service kiosk. I waited patiently on front of the counter, my number appeared on the screen but it was never called by the clerk and it was never put on the counter; it then disappeared from the screen. After several minutes I asked calmly if there was a mistake with my order and they didn’t even spoke back to me, they snatched the receipt out of my hand and let me stand there. They were very rude. Even my friend, that works in a fast food by himself, was baffled by the rudeness of the staff. On top of that his order was given to another customer. Another friend got his order but it was all wrong. Do yourself a favor and avoid this place.
    1 person found this review helpful 👍

  • 1/5 Daniel N. 1 year ago on Google
    Worst Burger King ever. It took them freaking 18 minutes to prepare 9 spicey chicken Nuggets. No reply from staff when asked what & why it is taking so long. The Lady just turned around and left in "kitchen" direction. Never ever again at this Shop and likely at any BK🤬
    1 person found this review helpful 👍

  • 1/5 Jan Erik A. 7 months ago on Google
    It seams that the staff hate working there. Slow service, missing simple things like straws, and dirty floors. The food is what you expect, but go to another restaurant rarher than this one.
    1 person found this review helpful 👍

  • 2/5 Kris N. 4 years ago on Google
    Not the best experience. Out of the 6 meals we ordered, the staff got 5 wrong. I guess he just put our order through but default. We asked for fries and apple juice, we ended up with 5 cokes and 4 salads. Downstairs had a very bad smell, prob from the toilet and the bins. But as for the food, the burgers were nice and the food was hot.
    1 person found this review helpful 👍

  • 4/5 DMINATOR 1 year ago on Google • 358 reviews
    For a quick snack, the place is ok. I ordered a couple of chicken wings, these are quite small but I was quite surprised since they were excellent! Very juicy, lots of flavor and crunchy outside, what a treat! The sundae smarties was underwhelming though. The place is dated, seats are torn apart and quite dirty. It was also fairly cold, I have no idea why they had air conditioning working when it was quite cold outside!

  • 4/5 Rich O. 3 months ago on Google • 44 reviews New
    Not sure why the rating is so bad. Slightly miserable looking place but the machines to order worked fine, the service was fast enough and the place was reasonably clean. Burger and fries both fresh. Seemed to have to pay for toilet which is not ideal

  • 1/5 Amor I. 2 months ago on Google • 4 reviews New
    Worst Burger King experience ever! The burgers were wrongly made, with lack of main ingredients specific to ordered burger. The bag of french fries was half empty. Lounge and tables were dirty and people were freezing and on top of everything the toilet was broken and sanitizers were empty. They should be ashamed of letting this restaurant work and serving food to the people...

  • 4/5 David Taylor (. 1 year ago on Google
    Food was okay. They still have the second floor closed off but now there aren't really very many people there so now than enough place to sit. The place was at least a little cleaner than last time we were there. Good place to find cheap food quickly when you just need something to eat.

  • 2/5 Katarina M. 10 months ago on Google
    Food is....as usual...service....like nobody is working... Non of sockets is working except only two near the cash counter.... We want to eat in object but girl pack us like it is for take away 🤷‍♀️

  • 3/5 Paul J. 4 years ago on Google
    Not a normal burger King. you can go downstairs but the stairs were really deep and was hard to go down , but it must have taken a lot of time and people to make. Expensive. Smells badly downstairs. Only one toilet available.

  • 2/5 Nusha A. 7 months ago on Google
    The toilet is not available for the guests and unclean and the staff are very very slow. We had to wait for a shake and little ice cream for around 20 min even though there wasn’t any other people. We even got a wrong order. But the ice cream is good.

  • 3/5 Marleen M. 8 months ago on Google
    The venue is fantastic at Gamla Stand and the food is very good both in appearance and taste. The staff is friendly and attentive but very slow. I sat near the till and a lot of people came to ask for things that were missing from the menu, they had no problem rectifying it. It was clean and they have a preference for English.

  • 1/5 Ivana S. 7 months ago on Google
    The worst Burger king place I've ever been to. It is terribly dirty, the waste disposal area is overcrowded, the tables are full of leftover food because people have nowhere to throw it away and clean it up. The straw tray is empty and no one refills it. The toilet is in a catastrophic condition, without soap, paper, terribly dirty, and you pay for all that. Shame, definitely avoid this place!

  • 3/5 Penky P. 1 year ago on Google
    It's burger king so you know what you're getting It's fine but nothing special. Place is clean, food is fresh, service was quick.

  • 4/5 Richard “Riki” P. 1 year ago on Google
    No toilets. Other than that it's just your regular Burger King. The soft drink machine states that it's 10 SEK for a refill but nobody told us anything when we refilled our cups several times. In our country we're used to free refills in Burger King, so maybe it's 10SEK for a refillable cup.

  • 1/5 Tibor E. 1 year ago on Google
    Worst fast food restaurant experience in Stockholm. Very slow, many ordered after us and got their order before us. Ordered to dine-in but got take away. No trays in the restaurant at all, so maybe that’s why. Hot wings were frozen inside. No toilet (broken), milk shakes and ice cream advertised but “sold out”, probably broken too. No water option at the soft drink machine. Avoid.

  • 1/5 Samuele C. 3 months ago on Google • 2 reviews New
    Rude and incompetent staff, 2 out of 3 of our orders were given to the wrong persons, and the one that was given to us had the wrong ingredients and was cold. When we complaint that our order were given away, the staff snatch rudely the receipt from our hands and made us wait for another 10 minutes. You better go to the pub like 30 m away that as also hamburger, with some flavour at the same price
    4 people found this review helpful 👍


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✗ Wheelchair-accessible car park
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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