Featured Reviews


Frequently mentioned in reviews: room (40) hotel (38) breakfast (26) location (19) good (18) stay (16) rooms (14) station (13) staff (13) great (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Gurudutt N. 1 year ago on Google
    The hotel is situated close to the central train station and very convenient. There are good restaurants and shopping centers close by too. The breakfast spread was nice and plentiful and they include it in the room rate (mine did). My room was spacious and well appointed for the business visit that I had. The only issue I faced is that the room cleaning has to be booked a day in advance by selecting it on the TV menu. The hotel attributed it to saving the planet but I feel it’s a labor/cost issue. All in all it was a decent stay and can’t complain at all!
    2 people found this review helpful 👍

  • 5/5 Jip de R. 8 months ago on Google
    When we arrived we were asked if we were interested in an upgrade. We said yes and were able to spend the whole week in an amazing room! Breakfast is great, a lot of options and very fresh. Staff is really friendly! Really welcoming
    2 people found this review helpful 👍

  • 4/5 Dan M. 9 months ago on Google
    Good access for the trains and metro, or just for walking around. We had a family suite and the room was a good size and comfortable. Breakfast is ample with lots of choice for different tastes, but can get very busy. Only issue we had was that it took three requests to get the bins emptied in our room. We would stay here again.
    2 people found this review helpful 👍

  • 3/5 David A. 1 month ago on Google • 129 reviews New
    Great central location, good buffet but not a 4* hotel in my view. Just stayed with my wife and our toddler and we were disappointed but the lack of cleanliness of the hotel room floors which had dust everywhere, especially under the beds and sofa, making it unpleasant with a young kid. Location by the Central station means it’s easy to walk anywhere in no time and travel back to the airport in no time. Breakfast buffet is big and spread across the ground floor making it nice to go from one station to another.

  • 5/5 Matthew F. 1 year ago on Google
    Very nice clean functional small rooms. The size of which is of course reflective of the city centre location, which really cannot be beaten. If you are travelling from the Central station or visiting the city as a tourist this hotel is ideal.
    1 person found this review helpful 👍

  • 4/5 Howard T. 7 months ago on Google
    Great location, very quiet rooms, huge breakfast. The only minor issues are a soft bed and a safe box in the room that is too small to hold tablets and laptops. Has a small gym. This is at the low end of the luxury range in Stockholm. Good value if you can save 30 € over the higher end places like Radisson
    1 person found this review helpful 👍

  • 4/5 Balakrishnan S. 1 year ago on Google
    Nice compact room. Walkable distance from Stockholm Centralstan. Easy to identify the hotel. I stayed there for a night, check-in process was ok. Check out was easy, just drop the key in a box. A small gym available for work out with sauna. Breakfast was included with fairly decent options that includes meat ball. First time saw meatballs in breakfast and authentic Swedish meatballs. Spacious breakfast area. System of having a card to keep on your dining table during breakfast to indicate the table is occupied. When green side of the card is up, that means you are done with breakfast.
    1 person found this review helpful 👍

  • 4/5 Charlotte C. 1 month ago on Google • 53 reviews New
    Fun themed hotel that was clean and cozy. Stayed here for proximity to train station. Some noise came through from guests having a little too much fun above and the pillows were a little worn down, but aside from that no complaints about the room product itself. Decorated with music lyric posters. Front desk was helpful and accommodating. There was an ice machine on floor with cups.

  • 5/5 Dj N. 1 year ago on Google
    Great location, a really great hotel team and cosy quiet rooms. The staff from checking-in to checking-out all of the extra mile to help. Not least the lovely baggage room guy - he’s amazing!

  • 3/5 Thanisorn S. 1 year ago on Google
    Dust under the bed could aggravate my allergy symptoms. I also woke up a few times at night because of the noise from the corridor and the rooms next to me or upstairs? Otherwise, everything was good, especially the breakfast: the staffs were so good at serving and cleaning even though the restaurant was packed with people!

  • 5/5 Belle C. 11 months ago on Google
    Highly recommend for anyone who is looking for an affordable stay with the quality wayyy beyond satisfaction! - The hotel is well-located, empowering its guests with commuting convenience. - The breakfast buffet was included in my room rate, I didn’t expect much in the beginning. However, the variety of food options really blew my mind! - During my stay of 3 nights, I couldn’t help but noticing the professional competence demonstrated by the staffs. - Thanks for accomplishing my first visit in Stockholm.

  • 5/5 Andrew O. 7 months ago on Google
    Loved this hotel! I got the twin superior room. Highly recommend to get the breakfast included. There was a vast array of food options during the breakfast. A++. Close to metro. There is food stocked in rooms they can charge for. Staff was amazing. The bathrooms were very cozy and stocked. Had some wonderful showers. They don’t automatically clean rooms, but you can request it at desk or easier, through entertainment center in room.

  • 4/5 Mike P. 6 months ago on Google
    The staff was really friendly and gave really helpfull advice about what to do in the city. They looked like they enjoyed working at that hotel. The comfortable lounge with many power sockets is also quite helpful. You can set up a temp station to do a bit of work with ease.

  • 5/5 Yue P. 7 months ago on Google
    Great hotel with reasonable price. The room is spacious and clean. They do a good job with noise canceling in the room. Breakfast offers a great varieties. Would definitely come back again!

  • 5/5 Ольга �. 9 months ago on Google
    Good location, very comfortable beds and high quality breakfast, with many choices and fresh ingredients. Good deal as for quality/price. The only minus is that you need to order cleaning service in advance or room is not going to be cleaned, you not always have time and energy to think about it, especially if you are staying for work.

  • 4/5 pro f. 7 months ago on Google
    Showers had a poor water pressure and the room was small + they didnt change the sheets when our room was cleaned. Luggage storage system was great. good customer service. Also gym’s sauna was great even tho the gym is waaaaay too small. Overall we enjoyed it here.

  • 4/5 Dolorese A. 5 months ago on Google
    Okay hotel, in pictures looked nicer than in reality 😅 rooms could use some deeper cleaning. Breakfast is okay as well but the layout is very confusing and need to ask for directions to find bacon and other warm foods. Beds are comfortable and cosy like most Scandic hotels. Good location next to the central station and in the middle of city.

  • 2/5 Nicola P. 7 months ago on Google
    Big disappointing experience. - Terrible service: room cleaning (you have to request it the day before otherwise they never come!) is not cleaning but just (literally!!) emptying trash cans and making the beds (no change of sheets) - restaurant menu is super poor. 5 options - tv channels are (again, literally!) 10, of which 8 are Swedish channels. No smart tv. I’m staying here 8 nights in their 1 bedroom suite and after 5 nights I’m already desperate. This hotel is comperarle to a 2 stars hotel everywhere else in the world. They’re just so happy to remind you they have a great breakfast buffet (which is actually quite ok, beside been incredibly busy!). No one here realizes how bad is the service.

  • 5/5 Victor K. 3 months ago on Google New
    There's nothing bad to say about this hotel. Due to its location just next to the train station it's very convenient to catch the Arlanda Express. All of the sightseeing places are just around the corner. The rooms are equipped with everything you need. The cleanliness is good. The service is outstanding. The staff is kind. If you travel to Stockholm and plan to visit the city I highly recommend this hotel.

  • 5/5 Amy T. 4 months ago on Google
    Checking in is only allowed at 3 pm is quite late, especially after arriving from an early flight at 9:15 am. I inquired about early check-in, and even though several other travelers arrived around the same time, it wasn't clear which platform they booked through or directly with the hotel. I found myself waiting around the hotel for nearly 2 hours in the hope of securing an early check-in. However, the response I received when I inquired about a room was, "You can return and check again if a room becomes available, but check-in time is at 3." I was exhausted and took my chances, waiting for almost 2 hours, and fortunately, a room became available. What surprised me was that the guest service at the front desk didn't proactively inform me when a room was ready, even though I was waiting in the lobby area, which is relatively small and not far from the counter. As for breakfast, it was decent, but I encountered a disappointing incident. I placed my food on the table and briefly left to get coffee, but upon my return, I found that the table had been cleared, including the fresh food I had taken. On the positive side, the hotel's location is quite convenient, being close to Central Station and within easy walking distance of various points of interest. Apart from the late check-in and the breakfast table issues, everything else about the hotel was satisfactory.

  • 4/5 Brahim K. 4 months ago on Google
    Great place in the center. Rooms are comfortable enough. You'll find very good restaurant in the area. A 7 eleven is just front the hotel for any need ;)

  • 1/5 Thomas S. 4 months ago on Google
    Absolute worse bar experience I’ve had in Stockholm. The bartender was nonchalant, unprofessional, and under the influence of alcohol. We ended up with undrinkable cocktails, wrong amount charged my credit card and an attitude. The bartender didn’t own the mistake and sent me to the front desk, which sent me back to the bar. Thankfully his other colleagues were professional enough and service minded to solve the situation with calm. Hats off to them. I can’t believe such attitude, behaviour and language is accepted within Scandic.

  • 3/5 Shin Uk K. 1 month ago on Google • 7 reviews New
    location: good enough to go shopping by walk. service: 1.staff were kind but had some issue when check in. the reception couldn't find the name so waited for an hour to check in. 2. room wasn't cleaned up although requested. when requested twice it got cleaned but not properly. bed sheets weren't changed although requested and the carpet wasn't vacuumed at all. 3.staff at restaurant were so friendly and well educated for service. 4. the heater wasn't good enough to warm up my frozen body food: perfect

  • 5/5 Michael F. 1 year ago on Google
    On King's Road (Kungsgatan) in Stockholm. Nice area near Central Station with easy access to the airport. A lot of food drink opportunities nearby, as well as in the hotel. Room was clean and had a decent size. Good choice at breakfast.

  • 3/5 Suvi V. 1 year ago on Google
    Good location for visiting Stockholm. Price and quality are not a match (I paid 280 eur for a night). It is basic level Scandic hotel where you have all you need for a comfortable stay. But do not expect luxury experience. I slept well which is most important factor for me!

  • 3/5 Adomas R. 1 year ago on Google
    Great location (just a few steps from Central station, where you arrive from airport on Arlanda express), close to all essential spots of central Stockholm. Sadly, room was pretty bad: no fridge, no electric kettle, no toothbrush (you can buy it at reception) and the safe was too small, the laptop did not fit in. Also, breakfast choice for meat lovers was pretty poor. But I really liked that they do not clean the room during your stay unless you ask for it.

  • 1/5 Victoria G. 1 year ago on Google
    I am use to to travel and stay in hotels around Sweden that's why i am Very disappointed with this hotel, is not how they describe on the web page, the hotel is in bad conditions, that hotel need a renovation, not air conditioner, i don't recommend it, and for that price you can find something much better. the only good thing is the location. A

  • 5/5 이모란 1 year ago on Google
    Great location and great breakfast! It was a hotel with a systemic and overall attractive concept. If I go to Sweden again, this is a hotel I want to stay at again.

  • 1/5 Jeannie A. 1 year ago on Google
    The room was big, nice and comfortable, unfortunately the staff is not friendly, during breakfast tables were very disgusting. I had to clean it myself in order to sit with my family and have breakfast, while the staff was chatting and laughing pretty loud. But the worst of all was that housekeeping stole my shoes, so I asked for help to the reception but they didn't seem to try to help me at all, they kept telling me that nobody has seen anything and that there was nothing that could be done. I kept calling and emailing and asking for help for DAYS to get them back til they "found them". Then they made me pay a Postnord shipment label in order to ship my shoes to my address. I am never ever staying at that hotel ever again. Horrible experience, I expected better quality since its supposed to be a "4 star hotel". Do not recommend.

  • 5/5 twert w. 2 years ago on Google
    Very nice hotel located in central Stockholm. Clean rooms and beautiful lobby. I would personally like to thank the receptionists working the morning shift on 30th December who were so kind and helped us to solve a problem we had with our room and immediately gave us a new room without any problem! Very professional and friendly! Thank you again! I 100% recommend this hotel :-)

  • 3/5 Tom W. 1 year ago on Google
    This is or at least my room was in the older section of the property. There seemed to also have a newer section I didn't visit. Room was OK and quiet. The breakfast was great I couldn't think of anything that wasn't on the five tables. Staff was helpful and very friendly. The building is next to two professional theaters, so I would call the location in the theater district.

  • 4/5 Dawn 1 year ago on Google
    Really lovely hotel, easy check in, friendly staff and breakfast was amazing!! The location is great, really close to the central station and around 10/15 minute walk to the old town. We really enjoyed our stay, the only downside is the lighting in the rooms is very dark so a little difficult if you’re trying to do your make up and there is also no kettle in the room.

  • 1/5 Laura G. 1 year ago on Google
    I would really discourage to book over a stay over Scandic hotels. First it sounds fantastic to stay there therefore we asked friends to make us a marriage gift for staying there . Not only that we were forced by corona to postpone our stay , we could not even extend our gift card were let alone and no one took our case and helped us , instead we were ignored . Apparently one does not value that guests spend time here. Really sad that there is such a lack of guest friendly behaviour

  • 5/5 Ferdi Y. 1 year ago on Google
    I had several times stayed at this hotel and really enjoyed staying there. Good and neat room, the location is very close to central station which we can go around the city using metro. There are some fast food nearby just in case hungry anytime.

  • 5/5 Kersti H. 1 year ago on Google
    Was a bit sceptical about the silent rooms but it was totally worth it and amazing. Never slept so well before, close to everything and the central station. Loved it! Really nice staff as well and great breakfast. I do always choose this place for a good reason. :)

  • 5/5 Luke M. 1 year ago on Google
    Not only did Scandic Grand Central give me a very affordable stay, but it's incredible inside and conveniently located within walking distance from many of Stockholm's busiest locations. My room was clean, cozy, and I was pleasantly surprised by the balcony! To add to the greatness, their breakfast is phenomenal. I highly recommend considering the Scandic Grand Central hotel if you're looking to stay in one of the best, and more affordable, hotels in Stockholm!

  • 5/5 Aswathy K. 1 year ago on Google
    One of the best places to stay at Stockholm. The huge lobby, bar the breakfast, everything was exceptional. They even have music playing for you when you enter the room!

  • 3/5 Teo K. 1 year ago on Google
    The location is good and the rooms were ok, the breakfast is really good so this covers more than half of the stay... The stuff is really polite but this doesn't actually solve problems by default, I asked them to refill the body lotion because it was empty when I arrived, their reaction was "yes, absolutely, I'll call immediately" and still nothing, maybe they will after I leave. I also asked for a bathrobe and they didn't have one to give me so I can use the sauna, they didn't have any... I later opened the tv just to randomly look at any channel and not one seems to work without freezing all the time. The little things make life better but they also make you a professional in your work. It is a nice hotel, but I think they should focus more on the customers to make the experience awesome.

  • 4/5 fa 1 year ago on Google
    I was there for one night with my family. First of all the staff were super friendly and helpful. The room design was interesting and big enough. Two TVs, but not many channels to watch. It was a little cold for us 19°C but I think it was OK by Scandinavian standards! I enjoyed listening to music using a modern gramophone. If it's your first time staying at a hotel in Sweden you may get shocked by something like, nobody will show your room! They just passed the keys and you should find the way and think how all things work. (As they always say: you could ask). In comparison to some Asian hotels, the breakfast was ordinary. The location is perfect for walking around the old city. Overall, We enjoyed staying there. Not a bad experience but not a memorable one.

  • 2/5 Sylwester G. 1 year ago on Google
    I was rather disappointed that room booked for my business trip had so low standard that I didn't even have a glass for water, not to mention kettle and other basic amenities. When contacted lobby called back apologizing that "we unfortunately don't have spare ones". Scary, what if guest in more luxurious rooms (with glasses) would broken one? Nothing to replace it?

  • 4/5 Michael L. 1 year ago on Google
    Floor was sticky and dirty upon check-in. They did clean up soon after complaint. Breakfast is ok but if you state your Breakfast starts at 6am then you should have everything ready at this time. It took almost 30 minutes for staff to get everything in order. If you offer a service, please provide it. Staff very friendly. Gym tiny, in need of renovation, almost impossible to find. Rooms felt a bit cold for February

  • 5/5 tanya s. 2 years ago on Google
    The hotel was very good, i stayed for 3 nights , we used the conference rooms where it would have been better to have some longer cables for the computers, maybe a speaker would be good to be installed. Apart from that room was clean and nice , the food served for lunch was perfect very tasty particularly the cake . It is walking distance from the train station and world trade centre so i would recommend for work trips and also stays in the city as it is central location

  • 5/5 pandurang g. 1 year ago on Google
    The bed was extremely comfortable. The room was spacious and clean. have heard amazing reviews on the restaurant.he atmosphere and service were great. Definitely a must do if you are looking for a good time.The staff was the nicest staff


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