Bank Hotel image

Bank Hotel

Hotel

Chic rooms & suites in a posh hotel offering free Wi-Fi & a sleek restaurant, plus 2 bars. People often mention hotel, staff, Stockholm, great, room, stay, breakfast, service, location, Bank,


Address

Arsenalsgatan 6, 111 47 Stockholm, Sweden

Website

bankhotel.se

Contact

+46 8 598 580 00

Rating on Google Maps

4.50 (614 reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (47) staff (25) Stockholm (23) great (22) room (22) stay (22) breakfast (22) service (21) location (17) Bank (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Gabriella S. 10 months ago on Google
    Beautiful hotel and great staff with some minor issues. The rooms are small but nice, and brunch is good. My biggest disappointment was the gym, there’s really not much there and it felt like an after thought. Baby Selma for Selma day!!!
    1 person found this review helpful 👍

  • 5/5 Anna M. 1 year ago on Google
    Bank Hotel was the perfect place to celebrate our anniversary and from the moment we arrived until we left they treated us like royalty! The room was beautiful, the bed super comfortable and the staff was so kind and helpful at every turn. We enjoyed a lovely drink on the rooftop and dinner at Bonnie’s and couldn’t have asked for a better stay. We’ll be back!
    1 person found this review helpful 👍

  • 5/5 Jeffrey H. 3 months ago on Google • 22 reviews New
    The Bank in Stockholm is an absolute gem. It is high quality, small luxury hotel. The staff are professional, communicate before during and after your stay. Lots of small touches such as thank you letters and bowls of fruit the night before departure. All staff at the front desk, restaurant and bar are excellent. I have stayed at hundreds of different 5 star hotels and this rates as one of the best.

  • 3/5 Malou 1 year ago on Google
    Staff is super kind and helpful, and the building itself is quite spectacular. The room service was in all honestly sad both times, and I was disappointed as the price was steep. The breakfast was good however, so I’m hoping the disappointing food was exclusive to room service and not in the actual restaurant. The room was alright; the design is nice, but I wouldn’t say it’s worth the price. There are other hotels in Stockholm where you get much more value for money and a higher sense of luxury, so I won’t be coming back here.

  • 2/5 Matt G. 11 months ago on Google
    Almost everything about the hotel was excellent -- the service, the furnishings, presumably the restaurants/bars -- but I didn't spend this much money per *night* for those things, I spent it to sleep, which is one thing that seems to be completely overlooked. (I did also pay for a "city view" which turned out to be a 2nd floor view of the building across the street, obstructed by the awning and flagpole above the hotel entrance.) The curtains aren't thick enough to block out even the glow of the city at night, let alone the sunlight in a city with extremely long days most of the year. And if they did, the thermostat would still illuminate the entire room, despite never reaching the set temperature either. A fair amount of light shone under the door (next to the bed) as well. The pillows could use some improvement too, but the bed itself was fine. I will say, it was probably quieter than many rooms in older buildings like this might be. The room was very clean, but not quite the spotless level of clean you'd expect from of a 5-star hotel. In particular the bathroom could have been just a bit cleaner. I also didn't appreciate that they moved my water glass back to the sink but didn't replace it. (I'd have preferred they just not even touch it if they're not going to replace it.) The laundry service was great.

  • 5/5 Darryl 11 months ago on Google
    Had a lovely stay here, from the minute you walk in you are made to feel welcome, the hotel is very well appointed and the staff are friendly and helpful and the hotel is well located. The room itself was very comfortable and well designed and the small touches such as welcome drink and little treats in the turndown service were really appreciated. The wifi works well, bars and restaurants are great and breakfast was delicious with quality ingredients. Would happily return if I get a chance in future, absolutely a 5* experience.

  • 5/5 Ziad H. 1 year ago on Google
    A lively and lovely Small Luxury hotel. Service was that of a large luxury brand and the food and beverage options were great too. Very clean comfortable and romantic for a couples getaway

  • 5/5 Yihang Z. 1 year ago on Google
    One of my favorite hotels in Stockholm!!! It hard to resist such a nice hotel🥰🥰🥰. The decorations are definitely my preference and all the equipments are well maintained! Also the breakfast was really good.!

  • 4/5 Andy F. 6 months ago on Google
    Very clean. Service fantastic. Breakfast very good. Had difficulties with the Wi-Fi, the guest network is fast enough if you can get connected but it continually kicks you off and it’s difficult to get back on. Rooftop bar was great. Could have easily have fitted a bath in our bathroom. Was a little disappointed the room wasn’t bigger for the price - looks bigger in the photographs. The main reason I didn’t give 5 stars as I’m now going to have to remortgage our house to pay for our stay, very expensive, but perfect location and great staff.

  • 5/5 Dale S. 8 months ago on Google
    This place is amazing. It's walking distance to everything you want to see as a tourist. The rooms are top notch, the service is first class (never before has the restaurant remembered our drinks two days later, a busy restaurant too). I can't recommend this hotel enough, it's worth every penny not just for the level of service but the location as well.

  • 4/5 Anna E. 7 months ago on Google
    We stayed at the hotel for few nights. I have to say, the hotel is beautiful and the service is top notch. I was truly impressed by the attention and dedication of the workers at the front desk, especially Anna and Lian. The only complain is that the AC in the rooms was not working as expected, which would of been ok, if we had lighter blankets. The blankets in the rooms are too warm for the summer. :(

  • 4/5 Leo van Z. 8 months ago on Google
    Slept wonderfully in the bank hotel. I enjoyed the extensive breakfast buffet with the option to order from the menu. The welcome at reception was friendly and basically as you would expect from a 5 star hotel. A point for improvement is that the croissants and the pain aux chocolate were not fresh. Maybe because baking on a Sunday was not possible.....

  • 5/5 Jakob H. 7 months ago on Google
    I recently had the pleasure of staying at the Bank Hotel in Stockholm for four nights, from Saturday to Wednesday, and I must say it was an experience that left a lasting impression. The standout feature of the Bank Hotel is undoubtedly its incredible location. Situated just minutes away from the historic old city, we found ourselves immersed in the rich history of Stockholm. Additionally, the hotel's proximity to a variety of local bars and restaurants added an exciting touch to our stay. The conveniently located metro access made getting around the city incredibly easy. What truly sets the Bank Hotel apart is its remarkable staff. Throughout our stay, we were met with attentiveness, care, and a genuine desire to make us feel welcome. The warmth and sincerity of the staff created an atmosphere that was both inviting and comforting. It was evident that they took great pride in ensuring their guests had a memorable experience. A special mention goes to Leanne at the reception, whose outstanding service left a significant impact on our stay. Her dedication to enhancing our experience added a personal touch that we greatly appreciated. One of the highlights of our stay was the magnificent breakfast experience. Set in a beautifully adorned room, the breakfast spread was a showcase of Swedish delights. From the delectable salmon to the assortment of marmalades and the authentic Swedish bread, each bite was a delightful journey into the country's culinary heritage. The Bank Hotel itself is a truly unique establishment, and it's clear that a lot of thought has gone into every aspect of its design and operation. The attention to detail, combined with the seamless blend of historical charm and modern luxury, creates an ambiance that's both inviting and inspiring. In conclusion, my stay at the Bank Hotel in Stockholm was nothing short of exceptional. From the unbeatable location to the spacious and comfortable rooms, the delightful breakfast, and above all, the extraordinary staff, every element contributed to an unforgettable experience. Without a doubt, I will be returning to this remarkable hotel for future visits to Stockholm.

  • 5/5 Michael S. 7 months ago on Google
    Hotel is amazing. Staff is super friendly; food is phenomenal. Facilities are great. Nice gym. Fabulous location. Free breakfast was amazing. Had a wonderful experience

  • 5/5 J. T. 5 months ago on Google
    Es sehr schönes Hotel, welches ich immer wieder besuchen würde. Lage ist wirklich sehr gut! Zimmer waren modern und gemütlich! Kann ich nur weiterempfehlen.

  • 5/5 Lenka B. 5 months ago on Google
    The Elegance classic room was very lovely. Nicely decorated and clean. The staff was very helpful and nice. Location of the hotel is really the best. We felt amazing there with my sister and enjoyed the citybreak in Stockholm even more. The hotel has a cozy rooftop bar which is very nice place to visit after a long day. When in Stockholm this is a place to stay. Also there are Diptyque toiletries that is my personal favourite.

  • 3/5 Dannie H. 5 months ago on Google
    Wish I could give more stars but the experience of this hotel didn’t meet our expectations. I’ll start with the good parts that we truly appreciate: The hotel is beautiful, the rooms are clean, it’s located at a perfect location close to everything. The hosting team did their best to help with reservations and recommendations around. The breakfast was perfect! Now to the parts that made us remove stars: There was a party next door last night and the entire room/walls/bed moved with the bass until around 1am. If you build a hotel at the same building as a club, please don’t host guests in rooms right above it. The entire purpose of our staying in a hotel is to get some rest. The elevators take forever to arrive and one of the two available is usually occupied as a service elevator with food carts from the restaurant so further wait is required. The entrance of the hotel isn’t accessible friendly (in our case: to luggage)- there are only stairs and the huge door is usually closed which give an unwelcoming feel upon every arrival. Hope that this feedback helps and these issues will be fixed for future guests 🤍

  • 5/5 Susan W. 5 months ago on Google
    WHAT.A.GEM in the heart of Stockholm! From the previous reviews you can see photos of the property and dining. What you can't see is the exceptional level of service and the attention to detail The Bank staff provides. From the moment we walked in we were greeted with a warm welcome by Sahara and staff. That level of kindness and service set the tone for the entire stay. When we arrived, we were very hungry from a long morning of travel. Sahara provided an excellent 'lunch place' (Callie P) an easy 2-3 min walk from the hotel sending our luggage to the room while we were dining. The property is an old bank that has been elegantly renovated into a hotel. It is a lovely property with big rooms, fantastic dining and I have to call out the bartenders who were exceptional mixologists! And….I would be remiss if I didn't mention the "Piggy Bank Dessert!!!!" It is huge and delicious. Three of us could not eat it all… trust me we tried! The Bank Hotel is the perfect location in Stockholm just minutes from old town, from the wharf, from great shopping as well as other fantastic restaurants! Including Michelin star restaurant Ekstedt (recommended by The Bank - it did not disappoint... wow!) During your stay be sure to catch a morning sunrise - the hotel is in the middle of the block, just walk to the end of the block you’ll see the water (1 min) and an amazing sunrise! We have traveled 34 countries, I am definitely putting this hotel on my "I'd stay there again in a heartbeat' list!!!

  • 5/5 Fenia K. 4 months ago on Google
    Situated in an ideal location, perfect for a short trip to Stockholm. Hotel staff excellent ready to accommodate our every need. Delicious breakfast with a wide variety of hot and cold dishes. Highly recommended!

  • 5/5 Helen H. 5 months ago on Google
    Beautiful hotel in a very good location of Stockholm. Rooms are gorgeous and their roof top bar is serving some amazing coctails.

  • 5/5 Mei Y. 2 months ago on Google • 3 reviews New
    We had a fabulous 4 day stay at the Bank hotel Stockholm. Apart from the captivating structure and deco of the heritage buildings, we were most impressed with the service staff at frontline desk, at the bars, Bonnies and housekeeping. They were top notch. They were personable and exhibited a sense of genuineness in their interactions with us. The room was impeccably neat and there are snacks or drinks to welcome us at the end of each day. Thank you for the wonderful and memorable stay.

  • 5/5 Bill M. 1 year ago on Google
    Absolutely love this hotel. Very well thought out design throughout. Friendly staff. The main restaurant, Bonnie's, is a treat for the eyes and stomach. The terrace bar on the 8th floor is one of the best in town. This is our go-to hotel in Stockholm.

  • 5/5 Momo S. 2 years ago on Google
    Been there sometime ago for my special occasion. They have prepared the room as I asked for. Personal were vey nice and helpful. Breakfast was extra ordinary. The location is very good. But difficult to find parking at the street. We had a nice time there. Will come back for sure!

  • 2/5 Amanda W. 2 years ago on Google
    Stayed in the Heritage Suite, spacious room, beautifully decorated The windows faced inwards towards the hotels restaurant which closed at 2300 but was noisy up until some time after midnight. The noise wasn't as bad in the bedroom, but the sound of moving around furniture bothered us well until after 0200 which was a shame since we choose that suite because it said that it was good for peace and quiet During our stay, we realized that some friends of our were staying there as well, they did not have a Suite, just a regular room, costing a fraction of the price of our suite, it had no issues with noise. So I guess the moral of this story is to go for a cheaper room if you want to get some sleep. Now to the bed: It was much to soft, the pillows weren't nice, the sheets and pillow cases felt like something from the IKEA cheap line. Coarse and just not what I was expecting from a 5 star hotel suite. My back hurts from tossing and turning all night due to constant noise and uncomfortable bed. But it's a matter of taste to some extent, I simply dislike soft beds. Unfortunately the experience of the bedroom was even more of a disappointed when we discovered some old snot paper on one of the night stands, rather disgusting, especially in covid-times. We ordered room service, a simple Pasta Arrabiata, 225 SEK, it was a real disappointment. Super small portion, the pasta was not done (I appreciate al dente pasta, but this was just undercooked). It had no taste. Still being hungry after the baby sized portion of pasta, I ordered some fries They arrived completely unsalted, with 3 bowls of ketchup, aioli that tasted sour and no salt. The fries were cold, stale, tasted of old frying oil and even Burger King would be ashamed to serve them. The portion was enormous, but even though I was starving I couldn't eat more than a sixth of it. Felt super disappointed, tried calling the front desk for a good 15 minutes but the line was busy. I would have wished for better service, better food, a comfortable bed or at least noise free sleeping environment. I did not have a good stay, I came home feeling worn out, exhausted, hungry and sad about wasting my money and my time at the Bank Hotel. Some additional notes: The room was beautiful, the decoration exquisite. The TV had only built-in speakers with horrible sound. The electrical socket in the bathroom was loose and crooked. Non accessible entrance, had to carry my stroller with baby in it up a great amount of steps in the entrance, not wheelchair friendly. Spacious elevators Friendly breakfast staff and good food.

  • 3/5 M T. 2 years ago on Google
    The hotel is nice but overall quite overrated. Rooms have a nice design but quite small. Restaurant has a great customer service and good atmosphere but our meals were tasteless. Menu was also limited.

  • 5/5 Peter B. 2 years ago on Google
    Wonderful hotel in a great location, stylish but unfussy and the staff were super friendly. The food is great, either the breakfast which is hard to stop eating and also dinner in the evening was first class. If you want a top end experience in the heart of Stockholm then I don’t think you will be disappointed.

  • 5/5 Dino G. 2 years ago on Google
    Hotel in a former bank building. The old logos of the bank are still visible: an owl and a squirrel. (The owl to represent the smart customers and the squirrel to show that the bank is good in collecting and saving your money)

  • 5/5 Eilis L. 2 years ago on Google
    Wonderful honeymoon in Stockholm last month ♥️ Gorgeous hotel and very friendly atmosphere. We hope to come back soon in our new "home away from home". Greetings from Italy, Francesca and Emanuele

  • 5/5 Santiago T. 2 years ago on Google
    Stylish hotel with an upscale restaurant and bar in the very centre of Stockholm. Loved it

  • 5/5 Sharon B. 1 year ago on Google
    The most lovely boutique hotel. The best breakfast we have ever had, beautiful building, very comfortable rooms with all the conveniences and in the absolute centre of town. You can access everything in minutes of walking. In addition the staff are friendly, attentive and efficient. Great rooftop cocktail bar. A real find and highly recommended.

  • 5/5 M B. 1 year ago on Google
    The Bank Hotel was wonderful. We were pleased with the service from the moment we entered the property. The front desk personnel helped us check into our room much earlier than normal, which was very appreciated. The room itself was spacious, with good lighting, and nicely decorated with a lot of great touches, including complimentary strawberries and turndown service. The bed and shower were great. We enjoyed both dinner and breakfast at the hotel. Both had lots of choices and wonderful food and service. The location is perfect for exploring downtown Stockholm. We certainly would stay there again.

  • 5/5 Bea M. 2 years ago on Google
    Fantastic place to stay in Stockholm. Great location, great breakfast, great facilities and the people working there were absolutely delightful, really nice staff and always happy to help. Also the bars are great.

  • 5/5 Daniel L. 1 year ago on Google
    Had a lovely, lovely stay at the Bank hotel with the family. The receptionists were incredibly friendly and the hotel itself was centrally located with beautiful rooms. The breakfast at the bank hotel was also amazing (the eggs royale were delectable). Would definitely recommend it for someone looking for a hotel in Stockholm

  • 5/5 Kevin W. 1 year ago on Google
    My wife and I stayed here a few weeks ago for 6 days and could not have been more happy with our stay. We absolutely loved the location and the staff were very thoughtful and attentive to whatever need came up. As a small example, we had an early flight to catch and would be leaving before breakfast started. They packed us a to-go breakfast along with hot coffee and sent us on our way, which we appreciated immensely. We are both still dreaming about the breakfast at Bonnie's (try the blueberry waffle) and the incredible assortment of pastries, juices, and meats. Overall, if you are visiting Stockholm and are looking for a top-notch hotel in a great location, look no further then the Bank Hotel.

  • 3/5 Carl B. 1 year ago on Google
    This is a nice central hotel and the staff is friendly. But I wouldn't say it's a 5 star hotel because 5 star hotels are perfect and this one isn't. Our bags were never delivered to the room, we had to carry them up ourselves 30min later. Turndown service is on request only, in a proper high end hotel it should be standard for all guests. Small details but that's what makes the difference between the best hotels and the others.

  • 5/5 M F. 1 year ago on Google
    Lovely staff, small but highly luxurious palace. I like the symbol of the owl they use as what it symbolizes. Location is amazing but there is no sea view which is the only down side. This place feels like a mix of Wes Anderson mashed with Great Gatsby.

  • 5/5 Alex T. 1 year ago on Google
    Perfect stay from start to finish. Every interaction with staff was amazing. I was very impressed with the service. The buffet breakfast was very good. My favorite hotel in Stockholm.

  • 5/5 Richard A. 1 year ago on Google
    This is a wonderful hotel with very friendly staff in a great location. From the moment you walk in the place feels classy and stylish - the restaurant where breakfast is served is stunning and the breakfast is equally excellent The staff feel as though they really go out of their way to help wherever possible which is great, and the rooms are well designed. Finally the rooftop bar is worth visiting - some of the best cocktails I’ve had up there. Overall an excellent experience and worth heading back to someday

  • 2/5 Konsta K. 1 year ago on Google
    Not worth the hype. We had booked a 12 seat table for a birthday party dinner and picked out the dishes beforehand. It took 2.5 hours for us to get our main dishes. One of us asked for a non alcoholic beer and got a 2.8% beer in which the waiters response was ”well it’s basically non alcoholic”. Underwhelming experience.

  • 3/5 Marit Elisabeth J. 1 year ago on Google
    Beautiful boutique Hotel with great location. Our junior suite was disappointingly small and can hardly be described as a suite. Staff is friendly but confused, inefficiant and unprofessional which is surprising when you claim 5 stars. Great potential but Staff must step up!


Call +46 8 598 580 00 Open on Google Maps

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