Expensive prices for an unprofessional service and mediocre manicure + pedicure. I would not recommend this salon. My 17:00 appointment started late at 17:20 as the nail technician had to spend extra time fixing another customer's manicure who wasn't happy with her final results. When we started with my appointment at 17:20 (supposed to be120 mins for a manicure + pedicure), the nail technician said she wouldn't have time to do french nails. The pedicure foot bath was cold. The electronic file machine was broken so the technician spent extra time removing my nail lacquer manually with a nail file instead. The appointment was continuously interrupted by customers asking to book appointments/drop-ins - as there were no other staff, the nail technician had to keep stopping to help at the reception desk which slowed down the procedure even more. When we moved to the manicure, many of the nude nail colours were out of stock. My cuticles weren't done properly so the end result didn't look professional for the expensive price. The mall was closing so the nail technician was eager to close the shop. I asked to pay with a Cutie Care gift voucher but the nail technician hadn't been trained how to use this on the cash system. I waited while she called her manager to ask for help. Then I paid with the 1000 sek gift card + the remaining money 390 sek by bank card. I got a notification on my phone that the payment was charged, but the nail technician said she couldn't see it on her computer. I waited while she called her manager again, who asked me if I could pay by Swish. I explained I'd already paid, but the nail technician said they couldn't see it on the system. She gave me the phone to talk with her manager, who asked me to Swish 390 sek. I swished and noted the Cutie Care customer service email address to email them in case I could see double payment on my bank. I have now been in email conversation with Cutie Care's customer service team the past few days to get a refund for the 390 sek. They are claiming they "can't see the card payment in their system" but my bank confirmed the payment went through on my card.

Offers package prices, but once there, they’ll claim they don’t have time and will still charge ridiculously overrated price for only one treatment due to “time” Also they will charge you spontaneously like 3 months later again. Really scary how they can be still running.

Denna butik är den sämsta butiken som finns. Gå inte ditt!!! Dom har förstört alla mina naglar så nu kan jag inte lägga på nagellack!!! Otroligt leden över detta och hoppas att dom anställda lär sig hur man gör naglar

Har varit flera ggr och gjort mina naglar, oftast french fade. Noggrann. Alltid nöjd. Den person som gjorde mina naglar har tyvärr slutat.

Snabba, billiga. Inge krångel. Inte så fina behandlingsrum men helt ok.

Dålig hygien med instrument osv. Kommer inte tillbaka.