Hötorget 13-15, 111 57 Stockholm, Sweden
Contact+46 8 517 267 00
Rating on Google Maps4.20 (4300 reviews)
ReviewsFrequently mentioned in reviews: great (7) nice (7) rooms (7) service (8) staff (9) location (9) room (9) breakfast (11) hotel (25)
5Fredrik H. 2 months agoWe only ate breakfast here this time and loved it. Peace and quiet, great buffet, best scrambled eggs and bacon ever. You can have omelette mode on order and it was delicious. Waffle iron, jam and so. Prosecco for those who want. We got a table with window over Hötorget, loved it. Friendly and helpful staff. Next we'll try lunch, Then maybe stay over.
5Frank S. 1 year agoWhat a nice ambiance! Great hotel, with such a nice interior. It oozes a fantastic vibe. The staff is friendly and helpful. Breakfast was very good! A good selection of things you could have, and some fruit shots as well. The location is A+. Right in the center of Stockholm and a five minute walk from the Arlanda Express. Restaurants and bars are literally around the corner. The rooms are large and well decorated. They have the same vibe as the rest of the hotel. Well worth a stay!
5David W. 3 months agoWe had two rooms and they were very different one large and well laid out and the other quite small. The larger had two single beds and the smaller one double. Both rooms are functional as we will only be sleeping in them.
5Maria C. 1 year agoWarm but professional service, but at the same time relaxed, and with an excellent musical repertoire. The atmosphere is retro and sophisticated. As you can see: in addition to the classics they also offer personalized drinks!
5Liz M D. 5 months agoThe location couldn't be better. This hotel is smack in the middle of the city center, right on Hötorget and by Drottninggatan, a well-known shopping street. It's also super close (10 minutes walking) from the Central Station and the bus terminal. The interior is beautiful, and the rooms are very pretty. Ours didn't have a window, but that was specified in the booking, so not a problem. All the lights had a dimmer switch to customize the lighting, and the bathroom floor was heated. The bed was also adjustable, and very comfortable. Our only problem was that it sounded like someone was moving furniture around at all hours of the day - not sure if it was from the restaurant below or what (we were on the second floor). Overall a great hotel!
5Joe B. 5 months agoHotel is in an excellent central location in Stockholm. Room is excellent in comfort and amenities. We could not ask for more personal and professional service. Highly recommend.
5Alesa M. 6 months agoFunky hotel, old style luxury. Majestic vibe. Decent pricing. Super central location Had an issue with my room, and was immediately moved. Great service
5David R. 4 months agoReally great Hotel in a very good location (basically everything in the city center is reachable by foot or public transport). The breakfast is extraordinary, with a mix of Swedish and other breakfast styles, with fresh and well made ingredients. Can really recommend this hotel!
5Eileen A. 4 months agoExcellent location! Walked right out on a Saturday morning to the local farmers market. Easy to walk to everything in Stockholm. The front desk and service was extremely helpful. The rooms were clean and the decor of the entire hotel was lively. We had a night cap at the hotel bar before we left and the cocktails were delicious! Highly recommend.
4Erik C. B. 7 months agoThis is one of the best social spots in the City, both for locals and tourists. Expect people, drinks and good surroundings, despite this being a Scandic chain hotel that mostly are ordinary....
4Raj S. 5 months agoNice hotel with very unique decor. Make sure to add on the breakfast option. Totally worth it as the food is fresh and the buffet is quite elaborate. Rooms are small and very simple and leave a lot to be desired as there are no kettles, coffee etc in the room.
4Maud H. 4 months agoFor the price, it was a great location and quality hotel! The decor is quirky and retro, the theme follows you everywhere. Even without a window they managed to make it still nice and enjoyable. The bed is very soft but you’re able to control the hardness slightly, which was quite cool. The only negative point was that every time another customer slammed their door during the night, our bed would vibrate and the noise was very loud in our room as well. It wasn’t well isolated unfortunately…
4Eddie M. 4 months agoStaying 5 days and 4 nights at the hotel, Scandic's breakfast was good but I missed the seasonal fruits (berries) and needs a better selection of jams and juices. Good selection of cold buffet. Great waffles! For the the extend of visiting, the room service just arrange and cleaned the room once and we were very disappointed because the room needed after three days at least new towels and new bed sheets..
3Mikael H. 8 months agoReally small rooms with a lot of sounds from outside the door. The hotel is neat and clean and the highlight is for sure the breakfast buffet which offer a great variety and quality. Nice and friendly staff.
3Piotr K. 5 months agoI believe you pay for the location, the rooms are pretty, can be a bit dark and very in sizes. The bathrooms are the best eye candy. The soaps are always almost empty or the pumps are broken. Could ask for a re-fill but the queue at the front desk is always too much hustle, I buy my own. The breakfast - scrambled eggs are something else or just half raw, not quite sure and if you stay longer than couple of days there is no variety. Can someone please make the website for booking breakfast in English? It is a hotel in the end…
3Rim S. 11 months agoI give a 3 to the hotel. Why? The positive things, it’s a beautiful hotel and the breakfast is the best we have had knowing that we are used to go to a host of hotels. The negative thing is that the staff is not friendly, in the opposite very rude. First for breakfast one lady welcomed us and told us we have only 45min no more to eat. The weather feels like -18C and we didn’t want to go outside and thought of staying a bit longer to eat, talk and enjoy the view which is by the way really nice. I paid to stay in the hotel not outside of it..the room is too tiny, it is by the way the smallest hotel room I had so far. For Christmas they gave us a biscuit. In other hotels they give us a big cake, a really nice one. Well so disappointed. Also we went to take a picture at the cafe Paul’s which is inside the Hotel. We asked the permission to a lady walking there and she said no problem but then 2min later a security came and chase us saying that we don’t have the right to sit here. It was so RUDE. Worst experience ever. Seriously?? A security guard?? The lights were on and people were in the kitchen and we can’t even sit to take a picture but guess what there is another Scandic which is way better. We went to have a look and people there were very kind there we had a seat and they recommended us also to go to the 8th floor where there is a magnificent view, it is called DownTown Camper highly recommend it. Hope my review helps.
3M. 1 year agoGreat hotel room, kind front facing staff. Great location, nice vibe in the hotel’s bar and restaurants. Cleaning was abysmal; things were just moved around, not actually cleaned despite having asked for it at least twice every day. Don’t ask for the breakfast bag if you leave early, it was sad.
2KH H. 2 months agoStayed here once in 2018 and loved it! Unfortunately this experience didn't open the possibility for future stays. Poor house cleaning service (stains on sink and bedsheets remained after cleaning), the front desk didn't call us a cab although I'm 35 weeks pregnant, we asked nicely and no taxis were located at the taxi stop nearby.
1Lisa G. 9 months agoMy review is for the hotel bar which ordinarily is great, however the miserable head waiter completely ruined the experience. As soon as we arrived the head waiter looked irritated that we wanted to come in, and plonked us standing on the edge of a busy bar. As it was very crowded, everytime a table became free, myself and my group of friends attempted to sit down (as you do in a regular bar). Within seconds the head waiter told us that we couldn't sit there. We were moved several times and had been in the bar over an hour before the (much more amiable) manager/maitre de told us that we should be put on a waiting list for a table if we wanted to sit (as that is the system they use there). Not once did the head waiter tell us this. Instead he seemed to take pleasure in kicking us out of every seat in the bar. When I asked the head waiter to put us on the waiting list he was very pleasant in front of his manager, but as soon as the manager left us, he told me that he couldn't put us on the waiting list as he "had to check the system" and went back to his usual salty self. Having already wasted so much time there being treated like rubbish, we decided to go somewhere else where the staff are friendly. Such a shame as the other staff and atmosphere is great, but he managed to single-handedly ruin the whole feel of the place.
1Hiba Sqalli H. 11 months agoThe woman with green hair was very mean, the way she talks to clients and the way she talked to me, I'm not the only one to say that. All the staff of the hotel are nice besides her, even to ask what can be visited in Stockholm, she did not want to communicate. But the other staff are really helpful. I have always heated my sandwich in the kitchen, because there is no microwave in the hotel, compared to the other Scandic hotels, the last day she came to tell me that this kind of service is not given, hopefully the person in the kitchen was very helpful, it is not my problem if you have only 1 person who works in the kitchen. Compared to the price of the hotel it is necessary to have a quality of service. If you need anything at the hotel, avoid contacting the woman with green hair !!!!
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