Surbrunns vårdcentral

Medical center Emergency room

😠 Otroligt ointresserade av ens problem. Min fru hade problem som behövde undersökas vidare via undersökningar, röntgen o.s.v. Hon upplevde att de borstade bort henne och förminskade allvaret på hennes bekymmer då hon upplevde fysiska besvär. Jag och min fru Upplever att de är selektivt snåla mot viss... People often mention appointment, time, phone, reception, care,


Address

Surbrunnsgatan 66, 113 27 Stockholm, Sweden

Website

surbrunn.se

Contact

+46 8 123 396 00

Rating on Google Maps

2.70 (60 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 AM to 5 PM
  • Tuesday: 8 AM to 5 PM
  • Wednesday: 8 AM to 5 PM
  • Thursday: 8 AM to 5 PM
  • Friday: 8 AM to 5 PM
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: appointment (10) time (8) phone (6) reception (6) care (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mikael N. 2 years ago on Google • 140 reviews
    Hard to get an appointment. Hard to get ahold of on the phone. Hard to get test results. Hard to get help. If this was a business they would have gone under a long time ago.
    7 people found this review helpful 👍

  • 1/5 Ibrahim D. 8 months ago on Google
    Otroligt ointresserade av ens problem. Min fru hade problem som behövde undersökas vidare via undersökningar, röntgen o.s.v. Hon upplevde att de borstade bort henne och förminskade allvaret på hennes bekymmer då hon upplevde fysiska besvär. Jag och min fru Upplever att de är selektivt snåla mot vissa som kanske inte kan föra sin talan lika bra som andra. Definitivt en undermålig servicegrad. Då vi skickade mail till någon form av platschef/överläkare så började saker och ting i form av vidare undersökningar på min fru bli av. Verkligen under all kritik i hur de i efterhand försökte korrigera. Vi kommer definitivt byta vår husläkarmottagning. .
    13 people found this review helpful 👍

  • 3/5 Tomas E. 4 years ago on Google • 141 reviews
    Bad service in general. They never took me seriously as a patient. Most of my visits to my doctor were like: "you look just fine, go home and drink water". Not all the doctors and staff were bad though.
    2 people found this review helpful 👍

  • 1/5 Martina R. 2 years ago on Google
    Helt omöjligt att komma fram till läkare, en halvtimmes telefontid, när man äntligen hamnar i kö så är man där tills telefontiden är över och samtalet bryts. Varje dag är det likadant. Oengagerade och nonchalanta läkare. Min sambo fick till svar att de inte har tid med sådana som honom, när han sökte för långtidscovid.
    8 people found this review helpful 👍

  • 1/5 biddy p. 4 years ago on Google • 9 reviews
    Disappointing experience. I had the wrong time. My mistake. Reception never told me. They took my payment and I waited in the waiting room for 20 minutes till someone told me they close at 16 so don't even give out appointments at that time. Apart from that, it's really difficult to book an appointment or even get hold of the doctor during telephone hours. There is no way to even contact them to give this feedback. Or even talk to reception at any other time via phone.
    7 people found this review helpful 👍

  • 1/5 Tony S. 1 year ago on Google
    Observera att det ENDAST går att boka tid genom att sitta och SMS:a med kliniken. Sjuksköterskan på telefon sa att det gäller både vanlig tid och akuttid, men enligt hemsidan så ska man INTE boka akuttid där. Fick ingen hjälp.
    5 people found this review helpful 👍

  • 1/5 katarina D. 2 years ago on Google
    (Translated by Google) If you like a reception that never has appointments, does not want to answer the phone beyond its half-hour phone time or take your care seriously - go here (Original) Om du gillar en mottagning som aldrig har tider, inte vill svara i telefon utöver sin halvtimmes telefontid eller ta din vård på allvar - gå hit
    4 people found this review helpful 👍

  • 1/5 J E. 1 year ago on Google
    Omöjligt att få hjälp här, nonchalant personal. Välj annan vårdcentral.
    4 people found this review helpful 👍

  • 5/5 Adam Kårsnäs D. 5 months ago on Google • 18 reviews
    Such a fantastic reception when you urgently bandaged my injury today. Thanks for the rescue, Ida and the crew/ Dear Adam
    1 person found this review helpful 👍

  • 4/5 arturo gonzalez i. 2 years ago on Google • 15 reviews
    The attention was very professional, on time and in English. Dr. Kugelberg evaluation of my symptoms was complete and following a full protocol to discard other more complicated conditions. The blood sample taken by Marianne was the less painful that I have in my life. Totally recommended. They are not taking drop in due to corona. The only a little bit tricky part is to make an appointment via 1177, you have to send a message via the system and they reply you with the time for your appointment, from my request to my appointment was only 2 working days. The refer me to the specialist required for my treatment.
    1 person found this review helpful 👍

  • 1/5 Luis Michio K. 2 months ago on Google • 15 reviews New
    Tried to get an appointment to my son but they are only able to book for the same day, not next day or forward. If you are lucky you can get an appointment otherwise you need to call next morning and try again. And you are only able to book by phone, so even if you go to the reception they won't book you an appointment. Made a proper complaint by following this instructions: 1. Logga in på 1177.se/Stockholm(öppnas i nytt fönster) 2. Gå till rubriken "Regionen rekommenderar" och gå vidare till 3. "Lämna synpunkter och klagomål hos patientnämnden".

  • 5/5 Ulla F. 3 weeks ago on Google • 8 reviews New
    A good health center. For several years, doctors and nurses have taken care of an elderly relative in a way that I am very grateful for. You can call the staff at certain times, i.e. easy to reach them. Fairly good staff continuity could indicate that it is a good place to work. No for-profit company behind it.

  • 5/5 Lena S. 3 months ago on Google • 4 reviews New
    Great pediatrician! Got an emergency appointment right away and took a very long time for us, which I appreciated a lot!

  • 5/5 Agneta B. 2 months ago on Google • 4 reviews New
    Always a good doctor who listens

  • 1/5 Peter L. 1 month ago on Google • 4 reviews New
    Basically impossible to get in touch with them.

  • 5/5 Jesper A. 2 years ago on Google
    (Translated by Google) Is always very well received and always receives thorough and careful examinations! My feeling is that they really care about the patient. (Original) Blir alltid väldigt bra bemött och får alltid grundliga och noga undersökningar! Min känsla är att de verkligen bryr sig om patienten.

  • 5/5 jaya �. 2 years ago on Google
    (Translated by Google) Just changed and was very well received ... so happy. (Original) Nyss bytt och blev väldigt väl emottagen...så nöjd.

  • 5/5 Inger F. 2 years ago on Google
    (Translated by Google) Super professional staff, both doctors, nurses and samplers. Fast handling and fast feedback! Thank you County Council! (Original) Superproffsig personal, både läkare, sköterskor och provtagare. Snabb hantering och snabb återkoppling! Tack landstingsvården!

  • 1/5 Kickan J. 3 months ago on Google • 1 review New
    Difficult to get in touch
    2 people found this review helpful 👍

  • 1/5 Michael P. 2 months ago on Google • 1 review New
    The lady at the reception desk was so unprofessional. Received an incredibly bad treatment on the phone
    1 person found this review helpful 👍

  • 5/5 Lennard V. 3 years ago on Google • 1 review
    I was assigned to this Odenplan neighborhood clinic when I moved to Stockholm and have received excellent care from this facility. I feel as if my attending physician, Gabriel Lagercrantz, MD has provided me with exceptional medical care over the years, knows my name and is aware of the details of my medical history. This clinic has had in Pre Covid19 times a convenient drop in hour every day between 9:30 and 10:30 or so, where one can be seen without an appointment. I have recommended my doctor to my partner who has since transferred care. Friendly reception staff and linked (blood) testing facility. Over the years they have referred me to Karolinska for diagnostic work up and St. Gorans Hospital for treatment requiring longer hospitalization periods. Treatment here for me has subjectively been equal or superior to private medical treatment I have received in the United States. (Seattle, Virginia Mason Hospital) Top marks. Five Stars.
    1 person found this review helpful 👍

  • 5/5 Behzad B. 3 months ago on Google • 2 reviews New
    Good experience, every thing was fine.

  • 1/5 Jannice R. 2 months ago on Google • 1 review New
    Boring treatment of new patients. Doesn't seem interested in accepting new ones.


Call +46 8 123 396 00 Open on Google Maps

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