Totally pathetic place. The nurse on the phone was so rude that she banged phone receiver just because i asked her a question. Another negative point is that you most likely have to wait for days to get appointment when you are in pain and in dire situation to see a doctor. Totally messed up system

(Translated by Google) As the rating says, 1/5! Would book time and the receptionist fnissed at me and was unpleasant. The second time I would book acute time after being ill for 9 days, this receptionist was also unpleasant and had to consult his colleague. (Got time shut, but it is obvious that you should give time to someone who gets bad after 9 days of illness!) Doctors do not have answers to our questions. Do not waste your time o money at the health center! Instead, ask for advice at 1177 if it does not seem urgent. Will now switch to another healthcare center. (Original) Som betygen säger, 1/5! Ville boka tid och receptionisten fnös åt mig och var otrevlig. Andra gången ville jag boka akuttid efter att ha varit sjuk i 9 dagar, denna receptionist var också otrevlig och var tvungen att rådfråga sin kollega. (Fick tid tillslut men det är ju en självklarhet att man ska ge tid till någon som mår jätte dåligt efter 9 dagars av sjukdom!) Läkarna har inte svar på våra frågor. Lägg inte er tid o pengar på vårdcentral! Be istället om rådgivning på 1177 om det inte verkar akut. Ska nu byta till en annan vårdcentral.

DO NOT GO HERE! I had to go to the ER after. Worst experience I've ever had. Went in to the gynocology office, since this place was assigned to me through my midwife. I needed further testing post baby. I've been bleeding for 24 hours after a common procedure, I tried calling this office to see if this was normal. The receptionist tried to tell me I didn't even go to this location... At which point I told her, I got this phone number from the letter I was sent telling me to go there, I told her which doctor I saw... She realized I did go to this location and told me she'd have someone call me back about the bleeding. Very rude, I thought she was going to hang up on me. All I wanted was to talk to a doctor or nurse and ask them if this is normal. I call 1177, and no one seems to know if this is normal bleeding for this procedure. I'm heading to the ER, not knowing anything. I'm so scared. Do NOT go to this place. Think about your health and your life. In my country, I would have been connected to a doctor or nurse who knew about the procedure. I haven't been able to even speak with anyone for 24 hours. And am potentially bleeding to death from this procedure. So, no, don't go here.

(Translated by Google) In addition to making some big mistakes when I was there, they seem totally unengaged. Zero service spirit or commitment. The staff there should work with something else as they seem incompetent, and hence dangerous to people. People can suffer both mentally and physically (in the form of pain) because of these people. Probably some sadists working there. Just look at all other ratings. This health center has turned to absolute bottom rating, which says some. (Original) Förutom att de gjort några rejäla tabbar när jag var där så verkar dom totalt oengagerade. Noll serviceanda eller engagemang. Personalen där borde jobba med något annat då dom verkar vara inkompetenta, och därav farliga för folk. Människor får lida både psykiskt och fysiskt (i form av smärta) pga dessa människor. Sannolikt en del sadister som arbetar där. Se bara på alla andra betyg. Den här vårdcentralen har snudd på absolut bottenbetyg vilket säger en del.

I've lived in Väsby 1 year. This place never seems to be reliable. They are often rude and very unhelpful. Trust the unhappy reviews here. It's all true. I'm always so frustrated dealing with this location. It's hard to think that the people working here have any interest in helping people. Hang up, or don't call at all, never call back, never take responsibility or apologize, they huff and snicker on the phone.

(Translated by Google) Doctors who make private calls during my visit and been very uninterested in helping. Unfortunately, can not recommend a visit to this healthcare center. (Original) Läkare som ringer privata samtal under mitt besök och varit väldigt ointresserade av att hjälpa till. Kan tyvärr inte rekommendera ett besök till denna vårdcentral.

(Translated by Google) Worst health center and unpleasant staff, there are no acute times, ignorant doctors. They deserve no star. (Original) Sämst vårdcentral och otrevliga personal, finns inga akut tider, okunniga läkare. De förtjänar ingen stjärna.

(Translated by Google) Worst health center in Sweden, ignorant doctors, unpleasant staff. (Original) Sämsta vårdcentral i hela Sverige, okunniga läkare otrevliga personal.

(Translated by Google) Doctors who laughed me right up in the face (Also had a support person) I asked if they could refer me to the X-ray, because of a semi-rigid disk ice back. (As a physiotherapist + physiotherapist already diagnosed) They sent me home with alvedon and said that I should lose weight instead. This happened several times. Change health center to Rinkeby. Far to go, but worth it. (Original) Läkare som skrattade mig rätt upp i ansiktet (Hade även en stödperson med) jag frågade om dom kunde remittera mig till röntgen, pga en halvtrasig disk is ryggen. (Som en fysioterapeut + sjukgymnast redan diagnotiserat) Dom skickade hem mig med alvedon och sa att jag borde gå ner i vikt istället. Detta hände flera gånger. Bytt vårdcentral till Rinkeby. Långt att åka, men värt det.

Worst possible service.

(Translated by Google) The worst response I ever received in healthcare. Really unpleasant experience, and I will change care center now. (Original) Det värsta bemötandet jag någonsin fått inom vården. Riktigt otrevlig erfarenhet, och jag kommer byta vårdcentral nu.

(Translated by Google) Healthcare center in free fall? Previously, this establishment was known for quality and safety. Now this seems completely disappeared. We will change the health center now, tragically. (Original) Vårdcentral i fritt fall? Tidigare var denna inrättning känd för kvalitet och trygghet. Nu verkar detta helt försvunnit. Vi kommer byta vårdcentral nu, tragiskt.

(Translated by Google) had a doctor's visit to Capio several times and all times are unhappy. doctors show no willingness to help patients! will change the health center (Original) haft läkarbesök på Capio flera gånger och alla gånger är missnöjd. läkarna visar ingen vilja att hjälpa patienter! ska byta vårdcentral

(Translated by Google) Worst I've been to, changed the health center after 1 visit. (Original) Sämsta jag varit på, bytte vårdcentral efter 1 besök.

(Translated by Google) Great service. Upplandsväsby Municipality must think about it. (Original) Jätte dåligt service. Upplandsväsby kommunen måste tänka på det.

I'd rather go back to my previous Vardcentralen in Solna than return here. Never have I felt furious, frustrated and humiliated after leaving a health center...

(Translated by Google) Warning. Before signing a care agreement with Capio, make sure that you will be healthy enough to follow their care plan. If you are absent from any of the planned health care visits at Capio, without canceling the time, the penalty fee of SEK 100 will be sent to Visma debt collection and turned into SEK 340. Capio will not remind anyone of their routines. You will be charged for all visits Capio has planned, whether your health permit or not. That you have chosen this "fast and agile" collaboration with Visma, instead of informing patients in connection with this, is a solution that could make the very Mafia jealous. (Original) Varning. Innan ni tecknar vårdavtal med Capio, se till att ni kommer att vara frisk nog att kunna följa deras vårdplan. Om ni uteblir från någon av de planerade vårdbesöken hos Capio, utan att ha avbokat tiden, kommer straffavgiften på 100 kr, skickas till Visma inkasso och där förvandlas till 340 kr. Capio kommer inte att göra någon som helst påminnelse för deras rutiner. Ni kommer att debiteras för alla besök som Capio har planerat, oavsett om er hälsotillstånd tillåter det, eller inte. Att man har valt det här "snabba och smidiga" samarbetet med Visma, i stället för att informera patienter i samband med det här, är en lösning som skulle kunna göra självaste Maffian avundsjuk.

(Translated by Google) I want to book time, I call and tell them if I had an accident a long time ago and I am still in pain, as they say we do not have time, They say go to emergency, I went to emergency, and they say you have to go and make an appointment at a health center, I called a second time, again you say there is no time ، Do you play with people? I called again because there is a fever often a month, then came back with the same game, go to emergency !!!! and before, you talk wrong on the phone, where to go ?? , what to do ??? (Original) jag vill boka tid , jag ringer och berätta för dom om jag hade olycka länge sedan och jag har fötfarande ont ,som dom säger att vi har inte tid , De säger gå till akut, jag gick till akut , och de sä att man måste gå och boka tid på vårdcentral,Jag ringde en andra gång, igen säger ni att det inte finns någon tid ، Leker ni med människor? Jag Ringde igen för det finns feber ofta en månad,sen kom tillbaka med samma spel, gå till akut !!!! och förut , ni prata felaktigt i telefonen, vart man måste gå?? ,vad man måste göra???

(Translated by Google) Worst health center in Sweden ..........................! (Original) Sämsta vårdcentral i Sverige..........................!

They never give time to the doctor, they hang up the phone during a conversation, and then writes that they did not wait for an answer. Very bad attitude. Already within a year they can’t get the plugs from the ears of the child. At the time of a request for a meeting with a doctor, they try every time to say whatever the request does not make an appointment. Ultimately, you need to go to an ambulance, because here you have to wait in line for months. And if you see a doctor, you still won’t get the proper help. You always feel humiliating.

Worst place ever visited. The staff are unprofessional and rude. The staff in the lab is pathetic and fool. They shouted at my six years daughter just for crying during the blood test and refused to take the blood because she was crying. Never going to recomend to anyone specially the parents of young children. No one here is interested to take your child serious and help her.

(Translated by Google) Five months I try to make an appointment but they do not give me time to see a doctor Always fully booked I have collected a lot of problems (Original) Fem månader jag försöker boka tid men de ger inte mig tid för att träffa en doktor Alltid full bokat Jag har samlat massa problem

(Translated by Google) They should replace the receptionist. Surtant and bossy, without a sense of service. (Original) De borde byta ut receptionisten. Surtant o bossig, utan servicekänsla.

(Translated by Google) Sends fake invoices. If I receive a bill for missed visits even though I have not received a summons, it is recommended to contact Postnord to receive compensation (seriously?). Receives an email to the business manager who does not give feedback. Deselect if possible. (Original) Skickar bluffakturor. Får räkning för uteblivet besök trots att jag inte fått kallelse, rekommenderas att kontakta postnord för att få ersättning(seriöst?). Får mail till verksamhetschef som inte återkopplar. Välj bort om har möjlighet.

(Translated by Google) Avoid ... will return after 2 weeks and expect to be dying to receive care. Avoid this medical center, until they start to increase their service and give people care. They think you go to the health center because it's fun. (Original) Undvik... återkommer efter 2veckor och förväntar sig att man ska vara döende för att få vård. Undvik denna vårdcentral, tills de börjar att höja sin service och ge folk vård. De tror att man går till vårdcentralen för att det är kul.

(Translated by Google) Have sought help from upplands väsby capio several times, so good treatment and most importantly for me that your worries are taken seriously and they go down to the bottom with the problems, fantastic gang happy is the first name Thanks Capio team Last visit today with the little daughter today (Original) Har sökt hjälp hos upplands väsby capio flera gånger, så bra bemötande och viktigtgast för mig at dina bekymmer tas på allvar och de går ner till botten med problemen, fantastisk gäng nöjd är förnamnet Tack team Capio Senast besök idag med lilla dottern idag

(Translated by Google) Recephun is raging. (Original) Recephun rasist.

If taxpayers' money goes to institutions like this, then we are in serious trouble. It is impossible to schedule an appointment with a doctor for an 11-year-old child. Terrible, unkind staff.

(Translated by Google) Not so good health center. Got a referral to Karolinska Barn for surgery for my son for 15 years. Surgery 15 years counts as an adult and can not be referred to children's cessation. And was therefore denied at Karolinska. Then proceeded to Danderyd adult urgently. In addition, Capio in Väsby had left hand as a problem though it was right hand, Type 3 hours waiting time at Karolinska due to incorrect referral and a lot of time in car queues etc. (Original) Inte så bra vårdcentral. Fick remiss till Karolinska Barn akut för kirurgi för min son på 15 år. Kirurgi 15 år räknas som vuxen och kan inte hänvisas till barnakut. Och blev alltså nekad på Karolinska. Fick då åka vidare till Danderyd vuxen akut. Dessutom hade Capio i Väsby angett vänster hand som problem fast det var höger hand, Typ 3 timmars väntetid på Karolinska pga felaktig remiss samt en massa tid i bilköer mm

(Translated by Google) Really good health center with nice care and service. Can also recommend Capio Go! (Original) Riktigt bra vårdcentral med trevligt bemötande och service. Kan även rekommendera Capio Go!

(Translated by Google) Fast times that could be booked without referral between the professional groups. Nice staff and professional response. (Original) Snabba tider som kunde bokas utan remiss mellan yrkesgrupperna. Trevlig personal och professionellt bemötande.

(Translated by Google) It is not possible to get there !! I have now for 4 days tried to reach the Caprio Gyn reception during their phone time but am only met by "There are many who ...", "welcome back" and the call is interrupted. I checked the history and it shows that I tried to reach them 62 times without even ending up in a phone queue where you finally arrive! This is a serious system error and certainly their "App" that one can use, but connection is not always available. Despite all this, the staff at Gyn have. never been bad or unpleasant but we have received a positive response so this rating rather applies to Capio as an institution. I guess this is what you get when you deregulate society's most important organs. (Original) Det går ju inte att komma fram!! Jag har nu i 4 dagar försökt nå Caprio Gyn-mottagning under deras telefontid men möts bara av "Det är många som...", "välkommen åter" och samtalet bryts. Jag kollade av historiken och den visar att jag försökt nå dem hela 62 gånger utan att ens hamna i en telefonkö där man slutligen kommer fram! Detta är ett allvarligt systemfel och förvisso deras "App" som man kan nyttja, men uppkoppling finns inte alltid tillgängligt. Allt detta till trots har personalen vid Gyn. aldrig varit dåliga eller otrevliga utan vi har fått ett positivt bemötande så detta betyg gäller snarare Capio som inrättning. Jag antar att detta är vad man får när man avreglerat samhällets viktigaste organ.

(Translated by Google) Nice treatment, a doctor who is interested in the patient and is having a good time. Good mood. (Original) Trevligt bemötande, läkare som lyssnar intresserat på patienten och tar sig god tid. Bra stämning.

(Translated by Google) Our visits to BUMM (Children and youth reception) have always been very good! Have only experience of this part of the business, however. Nice staff even at reception! (Original) Våra besök på BUMM (Barn och ungdomsmottagningen) har alltid varit mycket bra! Har endast erfarenhet av denna del av verksamheten, dock. Trevlig personal även i receptionen!

(Translated by Google) Always well-received and genuinely interested in our concerns and finding a solution (Original) Alltid väl bemötta och genuint intresse för vår oro och att hitta en lösning

If I could give them - stars I would have, these mfs have been sending out so many bills to me to pay that I am up in 1603sek. I have gone to every meeting with their psychologists and everything and then they send out a bill that says "You haven't been to your meeting". Never go to this clinic because they will rob you like they're trying to rob me.

(Translated by Google) Fantastic receptionist. Very welcoming and friendly. Best capio lets go (Original) Fantastisk receptionist. Väldigt bemötande och trevlig. Bästa capio lets go

After seeing all the bad reviews I was a bit scared to go. Turned out everyone was super nice with me, from the women at the reception to the nurses and the doctor, everyone was welcoming and professional. I was able to get the help I needed. Very good experience 5/5

Extremely rude, unfriendly and not helpful. Called in on thursday to book a time. No possibility, I was told. But the doctor would call me on monday. Explained I have a new number. Asked if this can be changed, which is confirmed. Monday: No call. Called back the next day and explained the doctor hadn't call me. Person I spoke to continues to claim that the doctor did, because it is in the system. Starts raising her voice to me and interrupts me constantly. When she is silent for a moment, I ask her to check which number was used. So the number was not changed and I was called on my old number. No apology whatsoever. This person is not capable of handling distressed people that want to make a doctor's appointment. She only makes people more stressed and frustrated, which can't be very good if they are already feeling bad. An employee working in such a position should be loaded with empathy. This employee has zero. Instead she has an ego that is higher than Mount Everest. Not the first negative experience I have with them, but this was too much to let it go.

(Translated by Google) Wanted to get an appointment with the doctor but got the answer that my problems were not serious enough to get an appointment. Had to go to another health center and it turned out that I had high blood pressure. I do not understand how you can deny a person care when you need it. Very unprofessional of you. (Original) Ville få en tid hos läkaren men fick till svar att mina besvär inte var tillräckligt allvarliga för att få en tid. Fick gå till en annan vårdcentral och det visade sig att jag för högt blodtryck. Jag förstår inte hur man kan neka en person vård när man man behöver det. Väldigt oprofessionellt av er.

(Translated by Google) Okay (Original) Okej

(Translated by Google) Different doctors every time you get there. Edit: Was recently here, a year after my review. Big difference, good doctor but even this one complained about too short a time (a quarter) for each patient. (Original) Olika läkare varje gång man kommer dit. Edit: Var nyligen här, ett år efter min recension. Stor skillnad, bra läkare men även denne klagade på för kort tid (en kvart) för varje patient.

(Translated by Google) Will never arrive (Original) Kommer aldrig fram

(Translated by Google) Will NEVER turn to them again. Totally uninterested in helping. Updated. And no Mimmi Hellström, as I said I will NEVER turn to you and I really recommend no one else to do it either. (Original) Kommer ALDRIG vända mig till dem igen. Totalt ointresserade av att hjälpa. Uppdat. Och nej Mimmi Hellström, jag kommer som sagt ALDRIG vända mig till er och jag rekommenderar verkligen ingen annan att göra det heller.

(Translated by Google) Terrible! Would call and try to book an appointment and get help because I do not currently have a bank ID! The person on the phone was so unpleasant and inaccessible to help and make suggestions, you felt like a burden just for calling! Just thinking now of the elderly who may not have a bank ID and are treated in this way if they want to book an appointment for a covid test, really bad! (Original) Hemskt! Skulle ringa o försöka att boka tid och får hjälp eftersom jag för tillfället inte har ett bank-id! Personen i telefonen var så otrevlig och otillgänglig för att hjälpa o ge förslag, man kände ju sig som en börda bara för att ha ringt! Tänker bara nu på de äldre som kanske ej har bank-id och blir bemötta på de här sättet om de vill boka tid för covid test, riktigt dåligt!

(Translated by Google) Terrible, you are stuck with them in the current situation (Capio gym reception), have had to get a prescription renewal a week ago but it is not possible to reach them in their short phone time, you are not even put in a queue. Talked to voicemail for cancellation that I need urgent prescription renewal, never heard of them and no prescription. Bad is just the first name. If I do not get my prescription renewal now (the last time she only wrote out for 3 months ahead?) Then I have to change the benefit reception to one that is hopefully better. At present I am without medicine, which is not directly good. Too bad that the gynecology at Löwenströmska had closed down. (Original) Fruktansvärt, man är fast med dem i dagsläget (Capio gynmottagningen), har behövt få en receptförnyelse för en vecka sedan men det går inte att komma fram till dem på deras lilla telefontid, man blir inte ens ställd i en kö. Talade in på telefonsvarare för avbokning att jag behöver brådskande receptförnyelse, hörde aldrig av dem och inget recept. Dåligt är bara förnamnet. Får jag inte min receptförnyelse nu (senaste gången skrev hon endast ut för 3 månader framåt?) så får jag byta gynmottagning mot en som förhoppningsvis är bättre. I dagsläget är jag utan medicin vilket inte är direkt bra. Synd att gynekologin på Löwenströmska hade lagt ner.