S: t Eriks Vårdcentral image

S: t Eriks Vårdcentral

Doctor Medical center

😠 This is about your customer service. Since before the summer 2018 and visiting one of your doctors, he said that my "husläkare" Susanna will call me after the summer to cook me for an appointment. It never happened! So I called in October and booked a time with her in January and asked for a SMS rem... People often mention appointment, January,


Address

Fleminggatan 24, 102 24 Stockholm, Sweden

Website

www.steriksvardcentral.se

Contact

+46 8 519 860 60

Rating on Google Maps

3.10 (119 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: appointment (8) January (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ni A. 5 years ago on Google • 172 reviews
    This is about your customer service. Since before the summer 2018 and visiting one of your doctors, he said that my "husläkare" Susanna will call me after the summer to cook me for an appointment. It never happened! So I called in October and booked a time with her in January and asked for a SMS reminder. On 3rd of January 2019 I went to this "Vårdcentral" to visit a doctor for my flue. I ask the reception to double check which date in January is my visit with Susanna! They just answered, your visit was in December!! So you will receive an invoice from us for missing it. Explained that I'm sure my time was booked in January and not in DeDecember. They said OK, we will send a notice to Susanna to call you and solve the problem. Now it is 29th of January and she has never called me and soon they will send the invoice to inkasso. During the time from 3rd of January till now I tried to reach them again but the voice mail was giving another tell number "Sabbasberg husläkare" that no one was answering that number. This is really unbelievable that I am waiting for a call from my "husläkare" since 5 months ago and she never called me! You guys either don't tell your patient that the Dr will call you, or when you claim that, it should happen!!
    10 people found this review helpful 👍

  • 1/5 Prashant B. 5 years ago on Google • 22 reviews
    Bad service .... I visited for ear snitching and I had very less snitching at toes. Doctor asked me to take another appointment which mean that Doctor who can treat ear issue that doctor is not capable to handle other patients... Very strange. ...:(
    7 people found this review helpful 👍

  • 1/5 Robin L. 2 years ago on Google • 6 reviews
    Very unprofessional.
    5 people found this review helpful 👍

  • 1/5 B W. 5 years ago on Google • 40 reviews
    Won’t let me book on behalf of my partner.
    4 people found this review helpful 👍

  • 5/5 Vladimir S. 5 years ago on Google • 46 reviews
    After repeated visits during past year I can only praise S:t Eriks. All personnel I interacted with was always professional, kind, competent and English speaking.
    2 people found this review helpful 👍

  • 5/5 Ivana R. 5 years ago on Google • 4 reviews
    Kind, professional, English speakers.
    2 people found this review helpful 👍

  • 4/5 André 2 years ago on Google
    Have always been well taken cared of here. Dr Karin in particular has been very kind and putting a real effort into helping me, I was referred to specialists and got proper exams to identify my issues. Ended up being referred to surgery which was done quickly and helped me to get back on my feet. Also never had issues with language, everyone speaks good english there. Appointments may take a while to book, but other than that I recommend this place and especially Dr. Karin Hallgren!
    2 people found this review helpful 👍

  • 5/5 Dave P. 6 years ago on Google • 55 reviews
    Was able to make a next day appointment easily. I was seen on time. The doctor was friendly and competent. And she consulted a colleague for an extra opinion which impressed me.

  • 1/5 m s. 2 months ago on Google • 11 reviews New
    Absolutely the worst healthcare provider we have encountered anywhere (Europe, UK, US): unprofessional, bureaucratic, inefficient, unpleasant staff and doctors. Amazing to find this low standard in Sweden. Failed to follow up on serious matters. After several disastrous interactions my family left them.
    1 person found this review helpful 👍

  • 4/5 ujjwal n. 6 years ago on Google • 14 reviews
    Visited first time after re-location. Nice hospitality and easy to book appointment (at least far far better that my last one).

  • 1/5 Simon H. 3 years ago on Google • 1 review
    Had an appointment at 2pm (100% sure and confirmed like 3 times on the phone), but when I arrived at 2 the woman at the reception claimed that the appointment had been at 1 and that i was too late now. She told me that they cannot give me another appointment on the same day and in order to schedule a new appointment they would call me back (which they didn't). Very unfriendly service and they put the blame on me for a mistake that was clearly theirs.
    6 people found this review helpful 👍


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