STEP IN WATCH CENTER image

STEP IN WATCH CENTER

Watch store

One of the Top rated Watch stores in Stockholm


Address

Drottninggatan 66, 111 21 Stockholm, Sweden

Contact

+46 8 21 90 11

Rating on Google Maps

4.50 (177 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 6:30 pm
  • Thursday: 10 am to 6:30 pm
  • Friday: 10 am to 6:30 pm
  • Saturday: 10 am to 5 pm
  • Sunday: Closed
  • Monday: 10 am to 6:30 pm
  • Tuesday: 10 am to 6:30 pm

Featured Reviews


Frequently mentioned in reviews: watches (12) watch (11) service (10) customer (6) recommend (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Dan M. 2 years ago on Google • 10 reviews
    Great service - friendly, passionate, multi-lingual and professional. What more to ask for? Very happy with my new Seiko Astron. I’ll be back!
    3 people found this review helpful 👍

  • 5/5 Tristan B. 3 months ago on Google • 3 reviews New
    The very professional, knowledgeable and kind staff here helped advise me on how to best proceed with the repair and maintenance of my Rolex. The price was very reasonable and the customer service was top notch. Highly recommend.
    3 people found this review helpful 👍

  • 1/5 Emmanuel D. 5 years ago on Google
    Most unprofessional place ever! I brought in a SEK 50,000 watch (Panerai Luminor) to get a spring fixed. They charged me SEK 2,200. Within a week, a screw came out and damaged the spring they supposedly replaced. I went back and they refused to fix it arguing that most customers are liars, drop their watch and ask for free repair. My watch is in perfect mint condition but still, that front desk lady claimed that it must have been my fault and they will charge me the same to fix their own mistake. It’s simply embarrassing for them and I wouldn’t trust them to replace a battery on a Casio watch!
    3 people found this review helpful 👍

  • 2/5 Juan Luis Ruiz-Tagle O. 8 years ago on Google
    They charged 100 kr for changing a little piece in my watchs belt, when in other places I got that fixed for 10 kr.
    3 people found this review helpful 👍

  • 5/5 Tania K. 1 year ago on Google • 99 reviews
    Very friendly and knowledgeable staff who knows what it means to put the customer in focus and to start from the customer's needs and desires and not the other way around. I'll definitely be doing business with them again!
    1 person found this review helpful 👍

  • 5/5 Hrishav P. 3 months ago on Google • 8 reviews New
    Excellent store, run by amazingly kind people. Really impressive collection of Tissot, Certina, Oris, Seiko watches, to name a few. The prices are super competitive and sometimes even lower than online figures. 10/10 would recommend going there, discussing your needs with the store owners and hearing out their suggestions!
    2 people found this review helpful 👍

  • 5/5 Sanjeewa E. 4 months ago on Google • 5 reviews
    Exceptional Service and Selection I recently had the pleasure of visiting Step In Watch Centre in search of a TISSOT AUTOMATICS III watch. From the moment I stepped in, I was impressed by the extensive selection of watches and the warm welcome from the staff. Although they didn’t have the specific model I was looking for, their deep knowledge and understanding of customer needs shone through. They went above and beyond by ordering the watch directly from Tissot and ensuring its delivery to me within just four days. I am thoroughly impressed by their commitment to customer satisfaction and their ability to deliver on their promises. I highly recommend Step In Watch Centre to anyone in search of quality watches and outstanding service. Truly a remarkable shopping experience!
    2 people found this review helpful 👍

  • 5/5 Ralf P. 10 months ago on Google • 50 reviews
    A cute little store, packed to the brim with watches. Lovely people running the store. Their selection is very broad and the highest end watches available are Longines, Oris, Tissot, Certina, etc. It feels like a store in which time stood still, reminded me of my childhood. A great place to just browse and look at all the watches out there, besides "high end luxury". Definitvely recommend visiting.
    1 person found this review helpful 👍

  • 5/5 Jignesh P. 1 year ago on Google • 12 reviews
    Personal attention provided with genuine advise and suggestions. My go-to place in Stockholm to buy really good watches. They have wide variety in all price range. Very satisfied with service.😊
    1 person found this review helpful 👍

  • 5/5 Geetu K. 2 years ago on Google
    Great service and wide variety of watches. My new favorite watch shop in Stockholm!
    1 person found this review helpful 👍

  • 1/5 Akis E. S. 4 years ago on Google
    I went to reduce the size of my watch bracelet. They charged me 350kr for a two minute job! Without even telling me the price in the beginning, they just typed the price. Out of curiosity i went to a proper, professional place at NK and said that they would charge me max 100kr for such a job. Also their behaviour was unprofessional, it looks like one of these cheap tourist shops that charge according to how the sales person feels at the moment.
    1 person found this review helpful 👍

  • 5/5 emma s. 3 years ago on Google
    Really appreciated the customer service. Very friendly and the person in charge has been really helpful to help me to find a solution for my watch. Really recommend this shop
    1 person found this review helpful 👍

  • 5/5 Carmen B. 5 years ago on Google
    A wide range of watches, from affordable to more exclusive; friendly staff with knowledge of they products; I have been a regular for a few of years now, go always there when my watches need batteries, and I will keep coming back. 👍
    1 person found this review helpful 👍

  • 5/5 Isha H. 2 months ago on Google • 48 reviews New
    Exceptional customer service 👍👍👍 Products with high quality and fantastic before and after sales support as well. I would recommend both Naresh n Damini if you need any advice regarding watches. Am sure they will be more Happy to help.

  • 5/5 Maria Sophia V. 2 months ago on Google • 11 reviews New
    She was really amazing. Sorry i didnt get her name. She was very kind. I am well taken care of. She made sure that everything went smoothly. She helped me choose the watch that suits me and instructive. Thank you. Great experience.

  • 5/5 Evan S. 2 years ago on Google
    Luxury watches for the extraordinary 🪄

  • 5/5 Gökhan G. 2 months ago on Google • 1 review New
    Trustworthy and excellent service every time.
    2 people found this review helpful 👍

  • 5/5 Hana T. 2 months ago on Google • 1 review New
    Nay behaqe tsebak eye
    1 person found this review helpful 👍

  • 5/5 Mike F. 2 months ago on Google • 1 review New
    Very good service I love it.
    1 person found this review helpful 👍

  • 5/5 Steven M. 2 months ago on Google • 1 review New
    Bought a RADO watch, Extremely knowledgeable and helpful! No pressure or rush sale. Great service


Call +46 8 21 90 11 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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