(Translated by Google) After the change of ownership, the doctor's office has become terrible. Arrogant and unpleasant treatment without any desire to neither put oneself in one's situation nor discuss. In addition, lack of knowledge which is not appropriate with such high-quality jargon. Also book appointments without notifying so that you take yours unnecessarily. Been a patient for almost 20 years but will change now. (Original) Efter ägarbytet så har läkarmottagningen blivit fruktansvärd. Arrogant och otrevligt bemötande utan någon vilja att varken sätta sig i ens situation eller diskutera. Dessutom bristande kunskap vilket inte är passande med en sådan högfärdig jargong. Bokar även av tider utan att meddela så att man tar sig ditt i onödan. Varit patient i närmare 20 år men kommer att byta nu.

General practitioner Joana for 5 stars! She is the best doctor I have seen in primary care in the last 12 years. She has insight and common sense and is a great help. It is worse with the waiting time at Banergsatan's GP surgery. Expect at least a 3-week waiting period before you are offered an appointment for a first visit. Bad 😞 Then you have to wait your turn once you are in place. If you have a doctor's appointment at 9, you will be received at 9:30 at the earliest. The waiting room is adjacent to the reception. Everyone sitting in the waiting room gets to listen to each patient's story as they tell the receptionist, whether they want to or not, without knowing that the others can hear every little detail. Very strange setup!

Got called back on time to book an appointment. I had a great experience with the nurse! Very patient and nice to me. Thank you!

Tried to call 5 times as I am waiting for a result and never come through the phone after 20+ minutes of waiting.

The part-time care worker who seems to have difficulty keeping track of the phone and email! If you want to get service for your 55% tax, you have to turn somewhere!!

Hello, I met Fredrik Ansker at the reception. Professional, pleasant and helpful.

(Translated by Google) First "emergency appointment" after a week....Has been listed for a year and contacted vc three times. It has never been possible to get a doctor's appointment, but they refer to a local doctor or an online doctor. This time I still took the "emergency appointment" they gave me (a week after the call). Then the doctor says that it is not possible to see anything, he had wanted to examine me when there were symptoms... This vc is just a lie, avoid it. I now list myself with someone else. (Original) Första "akuttid" efter en vecka....Har varit listad ett år och kontaktat vc tre gånger. Det har aldrig gått att få en läkartid, utan de hänvisar till närakut eller nätläkare. Denna gång tog jag ändå "akuttiden" de gav mig (en vecka efter samtal). Då säger läkaren att det inte går att se något, han hade velat undersöka mig när det fanns symptom...Denna vc är bara båg, undvik den. Jag listar mig nu hos en annan.

(Translated by Google) Very unhappy with how they treat their patients, had made an appointment 8 days before to redo a pic-line. On the same day that I'm supposed to come, they call from the reception and say that they can't help me or that they don't have the material for this. Also says that I have booked the appointment at the reception and that they therefore did not know what I had to do and that they did not know how to do it. Very arrogant and bad, Time to change GP practice! (Original) Väldigt missnöjd med hur man behandlar sina patienter, hade bokat en tid 8 dagar innan för att lägga om en pic-line. Samma dag som jag ska komma ringer de från mottagningen och säger att de inte kan hjälpa mig o att de inte har matrial för detta. Säger också att jag har bokat tiden i receptionen och att de därför inte visste vad jag hade för ärende och att de inte visste hur man gjorde. Mycket arrogant o dåligt, Dags att byta husläkarmottagning !

(Translated by Google) I am super satisfied with Banérgatan's General Practice! Two nice and very knowledgeable general specialists, a good district nurse and nice sisters. Recommend listing at this excellent and family-run medical center. (Original) Jag är supernöjd med Banérgatans Husläkarmottagning! Två trevliga och mycket kunniga allmänspecialister, duktig distriktssköterska och trevliga syrror. Rekommenderar listning på denna utmärkta och familjära vårdcentral.

Very good! I made the appointment through 1177. The doctor was very helpful and we are with action plan for my issues.

Excelente first impression! Great care, knowledge and understanding.

(Translated by Google) So satisfied, very nice staff, good diabetes nurse/district nurse (Original) Så nöjd mycket trevlig personal duktig diabetessköterska/distriktsköterska

Första och sista gången jag går hit. Hade en bokad tid och fick sedan sitta och vänta i en timma medans jag hör att personen som ska hjälpa mig sitter och pratar i telefon med en kompis eller liknande (inte arbetsrelaterade samtalsämnen). Jag hade även bokat en tid för ett specifikt ärende för att få hjälp, de ber mig sedan att betala innan jag har fått någon form av behandling. De blandade inte ihop mig med en, utan två andra kunder. När jag väl får komma in så säger de direkt att de inte kan hjälpa mig även fast jag hade bokat en tid för en som sagt väldigt specifik sak. Betalningen fick jag inte tillbaka. Katastrofalt rakt igenom, gå inte hit.

I booked to see Dr. Tola and got a spot in two weeks. I called and and asked for a closer time and was given an appointment for the next day. I came in and met this super amazing receptionist. She was sooo kind and warm. After speaking to her, I was asked to wait and then came another nurse that offered me coffee or water. Everyone was soo warm to me. Even the lady who took my blood. I believe in customer service and this place gets five stars because of the treatment I was given by all the staff.

Feb 2023 Very nice personal reception and treatment. Many thanks! /Thomas H

The new owner has really raised the standard at the reception, everyone in the staff that I have met is very competent and friendly! Small reception with a family atmosphere. Have also heard from other patients how satisfied they are.

Excellent!!! professional service, from the initial phone call till my departure. thank you team