(Translated by Google) Absolutely worst treatment imaginable. Was referred to ENT doctor Louise Honeth. When I explained my problem, something I suffered from for several years, I was treated really nonchalantly. She explained that what I was experiencing was not possible at all, which my previous doctor explained is absolutely possible and he understood the problem. The worst of all is that she tried to "scare" me that you can die from operations, and described a tonsillectomy as a downright nightmare operation. Of course, there is always a risk in surgery, but presenting "information" in that way, and not listening to me as a patient in the slightest, is not okay anywhere. Never going back here. (Original) Absolut värsta bemötandet tänkbart. Blev remitterad till ÖNH- läkare Louise Honeth. När jag förklarade mitt problem, något jag lidit av i flera år, blev jag bemött riktigt nonchalant. Hon förklarade det som att det jag upplevde inte alls var möjligt, vilket min tidigare läkare förklarat absolut är möjligt och han förstod problemet. Det värsta av allt är att hon försökte ”skrämma” upp mig med att man kan dö av operationer, och att beskrev en tonsillektomi som en rent ut sagt mardrömsoperation. Självklart finns det alltid en risk vid operation, men att framföra ”information” på det sättet, och att inte lyssna det minsta på mig som patient är inte okej någonstans. Går aldrig tillbaka hit.

Good health center. Nice staff

their VD Per is unprofessional and is ridiculously non-client oriented. Never ever.

Worst costumer service ever!!! I had a booked time that I’ve been waiting for two months, they have booked it for middle of July, a day before they call me to reschedule my meeting for a week later, I’ve been waiting for it and postponed my vacation, now I need to wait again for 6 weeks, I’ll get help somewhere else!! Don’t recommend this place or service!!

(Translated by Google) In November I received a summons to go for nail narrowing, it was supposed to be 3/1 today but was postponed until Wednesday 5/1 due to the doctor being ill. Today you get a call and they postpone the time until February. No thanks, then I'm visiting another clinic. Nice that you call one at least. (Original) I november fick jag en kallelse för att gå för nageltrång, den skulle vara idag 3/1 men blev uppskjuten till onsdag 5/1 pga att läkaren var sjuk. Idag blir man uppringd och de skjuter upp tiden till Februari. Nej tack, då besöker jag en annan klinik. Schysst att ni i alla fall ringer upp en.

Had a minor surgery here. The doctors were super nice and professional. They knew what they were doing. A doctor asked me before surgery how I was feeling and I informed her that I was a little nervous. She was very kind and she told me everything about the surgery and how it will go very fast and with just minimal pain at worst and she was correct. The experience was painless and even the recovery has been really smooth so far. The clinic was really clean and the location is alright too. It takes about 7 minutes to walk there from Karlaplan station.

Opedagogisk ÖNH läkare som inte alls bör jobba med barn. Hade ringt dit i förväg för att berätta att mitt barn hade svårt med sjukhus. Inte skulle det vara några problem. All vård handlar inte om kirurgisk kunskap och skicklighet.

Nurse at registration was super rude ,not good service.

They would deny an appointment after being 10 minutes late, but they won’t make a problem if you have to wait for the doctor 20 minutes. Very poor respect of your time.

(Translated by Google) Professional and pleasant treatment. Very satisfied with the care. (Original) Professionella och trevligt bemötande. Mycket nöjd med vården.

(Translated by Google) Super good treatment and knowledgeable. Many thanks to Dr.Salah and all the kind nurses. (Original) Super bra bemötande och kunniga. Stort tack till Dr.Salah och alla snälla sjuksköterskor.

ÖNH läkare Louise Honeth behöver en extra kurs i hur man tar emot barn. Opedagogisk, stressad och otrevlig. Katastrof! Ropar upp oss , går in i rummet och skrämmer upp min dotter med nån stor näs skölj. Hälsar inte på barnet eller får barnet att känna sig trygg. Min dotter blev så rädd och vägrade undersökas.

Stockholms bästa klinik och bästa läkare, LENNART EDFELDT, allt från kund bemötande till läkaren, de vet hur man tar hand om en patient och vet vad de ska behandla en patient. Stor tack till er alla som jobbar där på Sergelkliniken. Omar Ibrahim 🙏🏻🙏🏻🥰👌

Mycket respektfullt och empatiskt bemötande. Kirurgen Mikael gjorde ett utmärkt arbete. Sköterskan Fatima var en klippa. Mycket nöjd.

Utterly disappointed. Their first line of action is to deny there is a problem and then give wrong diagnosis that doesnt require a treatment. Frustrated patient have no option but to accept and live in pain untreated. They will scare you of surgeries and make you accept to live with problem. Seems they dont care about patients at all rather more focussed on completing their appointments.If you are going hoping you will get answer and cure to ur problem - Its a MYTH.

Went to Sergelkliniken for a tonsille and adenoide surgery on my 3 year old daughter. Doctor Louise Honeth was very kind and professional and made my daughter feel seen and safe. The other staff were also very kind and helpful. Thankful for the attention and help we got during this sensitive day.