1/5 Roberto S. 1 year ago on Google
We
reserved
a
Single
room
for
an
old
woman
who
suffer
of
claustrophobia
so
she
needed
a
room
with
space.
When
we
arrived
they
show
us
an
attic
with
a
really
small
window,
that
was
totally
not
what
we've
paid
for.
The
old
woman
start
directly
to
feel
bad
because
of
that
so
we
asked
for
another
room.
They
tell
us
that
there
was
none,
but
that
we
should
look
for
another
hotel
and
they
will
have
did
a
total
refund
of
the
reservation.
So
we
spent
a
day
walking
in
stockholm
for
find
another
hotel
and
two
day
she
had
to
sleep
on
the
sofa
of
people.
DON'T
TRUST
THEM,
THEY'RE
JUST
LIAR!
THEY
DON'T
WANT
TO
REFUND
US
BECAUSE
THERE
WAS
A
DIVERGENCE
FROM
WHAT
I
BOOKED
AND
WHAT
THEY
RECEIVED
AS
BOOKING!
THEY
FIRST
TELL
US
TO
GO
WITHOUT
PROBLEM
JUST
FOR
STEALING
OUR
MONEY!
NOW
WE'RE
JUST
WAITING
FOR
THE
POLICE
TO
DO
THEIR
WORK
BUT
THIS
IS
NOT
AS
THINGS
HAVE
TO
GO.
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