Very nice hospital and staff at the laboratory and the emergency. The only issue I had was the emergency waiting time. Checking is is really fast and then I waited for 2 hrs to get checked by the doctor, while we were only 4 patients with 3 doctors + 3 nurses. Then extra 2 hrs waiting for blood results. Seems a bit too much. Also, admitting people in the big waiting hall with sofas and then making them wait at the small narrow corridor with 4 chairs to be checked by a doctor really makes no sense.

Operated by Dr Marc Vertruyen to cure an hernia inguinal 2.5 years ago. My case was supposed to be a routine laparoscopic operation. Since then, I am still suffering from significant postoperative nerve related implications impacting my personal life.

As a returning patient I highly recommend the kinesiology/physiotherapy section. The team is very friendly and professional (except the old lady who is on the reception there, very unfriendly and arrogant)! I am very happy of the service and especially with DR. Alexandre. Overall the hospital is very clean and has a small cafeteria where the service is also friendly. Close proximity to tram, bus, metro and train.

PLEASE NOTE: this hospital does NOT present the prices applied nor the agreement or non-agreement in radiology for example you go there blind: you will NOWHERE find the prices applied by non-contracted doctors! neither on the patient portal nor anywhere: it’s ILLEGAL!!!!!

Worst experience ever. The reception lady didn’t seem to care about our appointment. The registration procedure is different than other hospitals which makes it really slow. We lost 10 minutes at the reception. When we got to the pediatrician (Verna Frederick) he didn’t want to see us because we were 10 minutes late. He said to wait. We waited for two and a half hours. The pediatrician was walking on the corridor laughing with the receptionist and didn’t even bother to notice us. We didn’t see him because lunch came and the receptionist said we should see another pediatrician and she squeezed us in for an appointment. We are still waiting with our newborn baby. Never coming back here.

Terrible hospital. Radiology department and the older blond lady in the Radiology reception is a disaster. I will issue a complaint to Belgian Healthcare Patient Rights Ombudsman about this hospital. I'd suggest everyone to do so if your rights are violated as a a patient at the hands of incompetent healthcare professionals. These comments are fine but they should be held accountable by a public authority. If our health is at stake, these healthcare institutions must deliver the service required. Hospitals are not places for staff members' ego tripping !

ALERT! CAUTION! DANGER! GO TO THIS HOSPITAL AT YOUR OWN RISK! We had terrible experience with this hospital. There are doctor like Dr. Yannick Nijs - who was not only incapable of treating health issues but even intensified the problem with inaccurate surgery. The medicine applied was also rejected by insurance provider saying the medicine is not registered and approved for such use! I hope you can understand the how poor the quality of the treatment is. On top of that there were several other issues - Doctor was not available even after accepting appointment. There were issues with billing unnecessarily asking the patient for additional payment. A mediation session was arranged without the presence of doctor. I am not aware of any action being taken against to doctor for such poor quality of treatment and refusing to attend the mediation session. The hospital mediation and administration refused to respond to queries when we asked them to justify the reason behind applying a medicine for the treatment which is not registered and approved for such use and confirm who will be responsible for the consequences caused by the use of the medicine. I have lost all my hopes and confidence on Europe Hospitals - St-Michel Site. I wish nobody should ever have such terrible experience.

Where to begin... this is a European hospital. Most staff do not speak English or Dutch. Only French. Entrance/Reception: Despite being pregnant and with the language barrier, my husband was rudely told he could not attend with me. Reception barely acknowledge you. No hello or greeting or have a nice day etc. They don't even advise on how to get to which department and when asked, look very disgruntled as though it takes them all their effort. Departments: Some receptionists and doctors are friendly, others are downright rude. Appointments: I've had one appointment in the diabetes department that was basically communicated through Google Translate as the nurse spoke no Dutch or English. Extremely frustrating. Ive found some of the doctors in the hospital very dismissive when concerns have been brought up. I got very little help or advice from staff here. In fact during every visit I mostly felt unwelcome. Emergency: I was here several times during my pregnancy and it was a sham. The staff speak little Dutch or English, there were nurses laughing loudly as I was trying to be treated. I needed a cannula removing and a nurse on her lunch break got up, did not clean her hands, had blood on them and saw this but still did not clean it off. Disgusting. I was also often left for hours at a time with no explanation as to what would happen next. I asked to drink water (dehydrated and pregnant) and was told i couldn't drink water.... SERIOUSLY? Ive seen doctors walking around the hospital in bloodied theatre scrubs. Again, disgusting during Covid 19. I was also given medication which I stated I did not want but was given anyway through a drip. On another occasion prescribed medication during pregnancy without being told the risks or the fact id have to wean myself off them. With all of this, I changed hospital. Im glad I did because there is no way on earth you could get me to give birth here or come back again.

AVOID THIS HOSPITAL! I've been in many hospitals in Belgium, mainly in Flanders and I was shocked about how much behind its time this hospital is, really not what you expect in a country like Belgium in 2023. Their processes are straight from the 1960's, the ladies at the day hospitalization reception are extremely unprofessional, unorganized and most of all extremely rude and unpolite with the people, I even saw them shout at sick elderly people, I am shocked. On top they make everyone shout for which procedure they are in front of 20 other people that are impatiently waiting for information, this goes against any privacy laws for hospitals, for which we will file a breaching claim. What a lack of basic care and respect, the 2 most important pillars a hospital should be built on. Do not go here.

best experience i've ever had with a gynaecologist (dr. aline bukena) upon arrival, you are warmly greeted by the helpful staff. you then have to get a ticket with a number at a machine and register at the reception desk. the waitingroom on floor -2 is clean and the atmosphere is calm. i went to dr. aline bukena (gynaecology) who speaks french, dutch and english. she made me feel very comfortable and created a safe space. i felt like we had no rush discussing my medical history and my needs. she also teaches you how to check your breasts by yourself. feeling very grateful for this experience. i will definitely recommend her to my friends :)

My visit with a gastroenterologist appointment was absolutely dreadful. The doctor I encountered was incredibly rude, impolite, and showed a complete disregard for professionalism. His carelessness and lack of empathy were evident throughout the consultation. To make matters worse, he even made inappropriate jokes at my expense. I strongly advise against seeking this hospital for gastroenterology services. It's essential to find a doctor who values their patients' well-being and treats them with respect and dignity. This experience was by far the worst I've ever had, and I don't want anyone else to go through a similar experience.

I'm new in Belgium and I don't know how exactly things work here so when my baby hurt his arm I searched Google and St. Michel was the most close to us hospital which had pediatrician. I called to be sure and the lady on the phone informed me that they don't have emergencies but she could schedule a quick consultation after 1 hour for the same day, I said yes please and I started preparing myself and the baby. After 10 minutes she calls me again and says that the pediatrician can't see us because she doesn't accept new patients!! Excuse me what?? Her name is Dagnelie Maite, she had the audacity to refuse a parent in the middle of huge stress about her baby's being with a ridiculous excuse. Lady change your profession its disgusting you are among society working as a pediatrician.

You are the worst Clinic ever. I did an Ecography in this place. I waited for the results days and days, but they never sent me anything. However after some weeks they sent me the payment request, so I wrote them emails to ask for the results...but they never responded. They just continued to send me "rappels" pushing me to pay for results I never got. This is absurd. This is absolutely not the right way to work. You are not serious people.

Excellent experience with a recent visit to the Emergency Department. The doctor who saw us there was great and really guided us through all the tests done that day and which needed to be scheduled thereafter. We also received a follow-up call from him several days later asking if all was well. I have no hesitation in recommending this hospital based on this most recent experience, as well as several others we have had there. In terms of language I was able to communicate in either English or Dutch across departments.

Good Pediatrician and emergency facilities. If you are going first time: Go straight and take right, Take a token at machine and pay at counter (sometimes they send invoice due to covid rules). Person will tell where to go based on appointment.

Impossible to book an appointment with radiology, no-one there, ever. I have called already over 10 times in 3 different days. Waiting about 20 minutes on average (of work time because their opening hours end at 4:30) and NOONE answers for an appointment m it's ridiculous. Reception answers and they get you waiting. I've wasted over 3h of my life waiting for an important exam appointment. So exhausting

I had surgery there for a knee prosthesis because the doctor is top notch, it is a pity that the nursing staff does not do this with heart and soul, unfortunately it has deteriorated

The emergency department is really not great, the doctor doesn't listen to what we tell him... And so he sends us home without wanting to know more. While asking us to make an appointment to do additional examinations the next day. We don't feel listened to.

I Had a C section and was hospitalised for 5 days. Everything was perfect, starting from food, private rooms and staff!!! Tasty varied food, very warm, clean comfortable rooms ( my husband was offered a bed as well for staying overnight) very friendly and helpful staff (everyone speaks English). Great experience overall at the maternity ward.

Contrary to many evaluations and opinions posted here, I would like to state that I am giving a 5* evaluation. Why? Because it is well deserved in our case. My son came into the emergency service here two days ago with what was believed to be a severe allergic reaction. As I, his mother, was not in Belgium at the time, this was an extremely chaotic, anxiety filled, panic ridden and highly concerning medical emergency event for us both. Additionally, my son has never had any previous experience with emergency services in Brussels before. Let me say that his care was outstanding! My son was taken into immediate care by DR.ANGELO, who was extremely attentive, benevolent, caring, compassionate and competent. He took the appropriate medical action immediately and administered the necessary anti-allergy remedies required. My son was then monitored personally by Dr. ANGELO and the emergency staff on shift on a constant non-stop basis for the next 18 hours. This even included phone calls with me being in another country with DR.ANGELO to keep me updated on his state of health, improvement, progress and eventual discharge. I can't thank DR.ANGELO and the emergency staff on duty, enough for their efforts and exceptional care! From a mother's point of view, in another country during this episode, the patient care and communication provided was invaluable, reassuring, highly appreciated and nothing less than what we could have hoped and prayed for. Thank you personally to Dr. ANGELO and to all the emergency staff on duty for their 5* patient care.

Waited 3 hours in the emergency. The doctor couldn't care less. The staff was rude. I left the place in pain. A 3rd world country hospital would be better than this. What a shame.

You have no right to judge me and yes, I am disabled and I am PMR Sir. The medical card means that the bill must go to the Cpas

I would like to evaluate this clinic, which contrary to the score visible on Google, provides impeccable service. All the staff I met were of great help, demonstrating both great professionalism and availability for patients. Thank you for making my stay as peaceful as possible.

Really a question of hazard. You can get a treatment right away, or you can be in pain and wait for hours for a doctor at emergency department. The reception lady is extremely unhelpful and doesn't care about anything

I had tonsillectomy and I spent one night in the hospital. I can only recommend Dr Christophe Van Geem, he speaks English, very polite and direct, ready for any question. The room was clean and comfortable and nurses were very kind.

Very happy with the care my husband is receiving at the moment. He has a broken ankle after being hit by a car, the CHU Brugmann sent us home without an x-ray when it happened. The pain didn't improve so we came to St. Michel and they found out after the x-ray that his ankle is broken. Avoid the CHU Brugmann, go to St Michel (or any location of cliniques de l'Europe) instead

I had an amazing birth experience! Not only the gynecologist, who followed me during the whole pregnancy and knew me better but all the midwives as well were very kind to me and very professional and calm during the birth. Also a very good experience with the pediatrician till now, very kind and caring for the baby.

Absolutely amazing staff. I can’t speak french at all however the staff here accommodated that fact. The staff here were friendly and helpful the whole process. Top hospital. And the surgeon who operated on me was excellent

Good doctor but I did not like how and when important information was delivered to me, I had to ask essential questions and papers and got different answers. In the end the doctor did not come to see me after the intervention, as I was told he would. And the waiting time for a scheduled intervention was awfully longer than you would resonably expect. A post-op meeting to know the result was scheduled without my knowledge and I accidentally found out about it. And it was on a date and timeslot I was not available, nobody asked me upfront. I called to change it, then at the hospital, after the intervention, I got a paper for the initial date and time of the follow-up visit! I expected a better coordination, otherwise I'm waisting time trying to clear up a confusion. The hospital was very well equipped and supplied, from what I've seen.

Very well organised and friendly staff. I was seen on time and very well looked after. My practitioner was very professional, patient, and friendly. Everyone was super helpful and efficient.

Fantastic labor experience! Gave birth at this hospital. Amazing experience from the beginning to the end. Very attentive midwife supported me & my husband during contractions period, and highly professional anesthesiologist performed epidural. Labor was properly guided by the doctor, who payed attention not only to me, but to also to my husband, involving him at different stages. Afterwards, fantastic experience in the maternity ward, with supper attentive and patient midwifes, who were available 24h for all the little requests and stupid questions that a new mom has. Many many thanks to Kim, Hilde and everyone else in this ward for making this experience for our family so nice and joyful.

Have been going there for every medical needs for last 5 years Staff is supportive, doctors know their job and are helpful Never had any issues over there My daughter was born there , it was wonderful experience with gynac and paediatric over there

The radiology department is top notch. I was well received there. The staff is smiling and patient. The waiting time was not long.

Very sad to come here as a Dutch-speaking patient. It is not normal that you cannot be helped in your own language in a hospital. And when people ask for help, it is very much against their desire, very bad! Some people are out of place in the healthcare sector!

Had to visit the hospital for an emergency at midnight. The staff was very supportive. They spoke English. The medical help was nicely provided. Preferred in case if emergencies.

First experience today in the One Day Clinic. Good organisation and services - Professionnal and Friendly multicultural staff (Nurses, Anest., Surgeon) - I am usually not satisfied with "Brussels experiences" BUT I have to admit here that St-Michel is a "Bxl good working hospital" 👍

(Translated by Google) hospital st Michel etterbeek 17h, the 10/09 I am verbally abused at home because unfortunately I used a bell in case of absence. I was simply ignored for a 30 sec by the person occupying the reception desk. then by the security because I told him <I am not a dangerous person>. I left the place because I was insecure. even worse the security to leave the place to follow me outside on the public road, to continue to provoke me, even the police on the spot already briefer in advance, I quote the policeman <if you come for treatment why attack people . Unfortunately, apart from the nurses, neither the security of the hospital nor the police or the emergency receptionist were able to remain professional. in the end, even our rights are flouted by incompetence and the law of least effort.  the police invited me to leave the place with their friend sir security which continued to taunt me, I drove my car in the pain of the infection which I suffer, and the traffic jams to arrive at 18:43 in order to to be caught in. Charge by St. Luke. (Original) hôpital st Michel etterbeek 17h , le 10/09 je me fais agresser verbalement à l acceuil car malheureusement j'ai utilisé une sonnette en cas d'absence. tout simplement j'etais ignorer pour un 30 sec par la personne occupant le poste de réception. puis par la sécurité car je lui ai dis < je ne suis pas une personne dangereuse >. j'ai du quitté les lieux car j etais en insécurité. pire encore la sécurité à quitter les lieux pour me suivre à l extérieur sur la voie public, pour continuer à me provoquer , même la police sur place déjà briefer d avance, je cite le policier < si vous venez vous faire soigner pourquoi agresser les gens. malheureusement à part les infirmières ni la sécurité de l hôpital ni la police ou le réceptionniste des urgences n ont su rester professionnelle. pour finir même nos droits sont bafoués par l incompétence et la loi du moindre effort. la police m' a invité à quitter les lieux avec leur ami monsieur sécurité qui a continué à me narguer, j'ai conduis ma voiture dans la douleur de l' infection dont je souffre,et les bouchons de circulation pour arriver à 18h43 afin d'être pris en. Charge par saint Luc.

Don’t go here if you have a real emergency. Extremely slow and disorganised ER. After waiting for an hour we left and went to another hospital as my husband was in too much pain and the staff had no idea how much longer it would take.

Wonderful hospital, doctors , nurses and staffs. I was very well look after and I have nothing to complain. Everyone spoke english wirh me. Hospital very clean and the food was delicious!!!! I would recomend one million times!!!!!!

EDIT: We are currently waiting for assistance in the emergency room with a severed finger. Doctors seem to be happy to just chill out and let us wait for 30+ mins. Not the medical help I was hoping to get here. I went there for medical assistance multiple times and I was constantly surprised by the professionality and helpfulness of both the doctors and the administrative service.

Much recommended hospital!!! Doctors mid wives and everything is wonderful. I delivered my baby boy. Great experience 😊☺️😃😀

If you’re a British citizen with an EHIC please avoid this place! My father lives in the UK and is both a French and British citizen with a valid EHIC (these are still valid until their expiration date according to both French and UK regulations and law). He suffered from a severe case of kidney stones and was taken here where he was received quickly, although his EHIC card was refused ‘due to Brexit’? They attempted to take a 1000€ deposit from him as he needed a transfer to another hospital and charged him 600€ for an overnight stay and scan. This practice is not practicing within the law and is wrongfully claiming money off British EHIC card users!! Stay away!

In the emergency room,1,5-2hrs waiting time to see the first doctor, each visit is 5 hrs minimum for the simplest things. During office hours the experience is the same. Poor service, no one cares.

(Translated by Google) No phone service and seen comments, hospital to avoid at all costs. (Original) Service téléphonique inexistant et vu les commentaires, hôpital à éviter à tout prix.

(Translated by Google) A sad thing happened before, but a great doctor, very enthusiastic and careful, because they don’t know French, they use Google to translate for me patiently. Doctors to nurses are very good, and the environment is very comfortable. I didn't feel the strangeness. The food provided is also great! (Original) 之前发生了很难过的事情，但很棒的医生，很热心很仔细，因为不会法语，他们用Google给我耐心翻译。医生到护士都很好，环境也是很舒服。我没有感觉到陌生感。提供的食物也很棒！

(Translated by Google) Nursing staff super nice and patient because some patients are not friendly and for the staff of different services nothing to say simply impeccable and effective (Original) Personnel infirmière et infirmier super gentil et patient car certains patients ne sont pas sympas et pour le personnel des différents services rien a dire tout simplement impeccable et efficaces

(Translated by Google) During the day admission, none of the staff speak Dutch or English. They also make no effort to express them better and make them understand them better. They can even become irritated and switch to an unkind attitude. Also at the reception where there was no queue, you will not be helped immediately. The receptionists finish their chat at ease before looking at you. They were friendly and reassuring in the operating room. It is a pity that the staff where a patient comes into contact first are the most unprofessional people. (Original) Bij de dagopname spreekt niemand van het personeel spreekt Nederlands of Engels. Ze doen ook geen moeite om hun beter uit te drukken en hun beter te laten begrijpen. Ze kunnen dan zelfs geïrriteerd raken en omschakelen naar een onaardige houding. Tevens bij de receptie waar geen wachtrij was, word je niet direct geholpen. De receptionisten maken op hun gemak eerst hun babbeltje af voor ze je pas aankijken. Verder in de operatiekamer waren ze wel vriendelijk en geruststellend. Jammer dat het personeel waar een patient eerst in contact komt de meest onprofessionele mensen zijn.

(Translated by Google) A big thank you to Dr Guy Paul for his efficiency, his patience and his kindness despite the confusion of the meeting between Saint Elisabeth hospital and Saint Michel, Thank you for taking the trouble to contact me and for accepting me late. (Original) Un Grand Merci au Dr Guy Paul pour son efficacité , sa patience et sa gentillesse malgré la confusion du Rdv entre l’hôpital Saint Elisabeth et saint Michel, Merci de s’être donné la peine de me contacter et de m’avoir accepté tard.

Had a stupid cooking accident and ended up going in to have stitches and my finger examined by a hand surgeon the same day. All in all was in and out rather quickly. The staff was super friendly and helpful. While my experience with the hospital being quite empty might be a one off, it was quite efficient. There was also no issues with language barrier as most of the staff I encountered spoke english.

(Translated by Google) In a hurry to hang up yet I don't have all the necessary information (Original) Très pressé de te raccrocher pourtant j'ai pas toutes les infos nécessaires

(Translated by Google) I was disappointed that my appointment was canceled due to covid and that I knew it when I arrived at the clinic At the reception I was told that I had been contacted by phone when they did not have my number !!! What poor management of the secretariat (Original) J'ai été déçu que mon rendez-vous à été annulé a cause du covid et que je l'ai su que lorsque je suis arrivé à la clinique A l'accueil on m'a dit que j'avais été contacté par téléphone alors qu'ils n'avaient pas mon numéro !!! Quelle mauvaise gestion du secrétariat

(Translated by Google) Horrible emergencies, refusal to transfer to another hospital! Scandalous (Original) Urgences horribles, refus de faire transférer vers un autre hôpital ! Scandaleux

Worst clinic in Brussels.

(Translated by Google) In the emergency department very poor quality the doctors are rude and poorly polite I am disappointed and I will not return (Original) Au service d'urgence très mauvaise qualité les médecins sont désagréable et mal polis je suis déçu et je ne retournerai pas

(Translated by Google) SHAMEFUL! My sister was hospitalized at the St Michel clinic from July 24 to 26, 2020, room 173. A traumatic experience to say the least. After having been operated, she found herself in front of a nursing staff below everything as much by the lack of experience as by the absence of empathy; She found herself in the bedroom with the doorbell tied behind the bed. I arrived at 3pm without anyone coming to see if everything was going normally and in fact it was not going well. The operation took place at 8 o'clock! She was suffering martyrdom and had terrible nausea, not even a bassinet at her disposal .... a nurse who smelled very bad deigned to enter the room, came back with a painkiller and forced my sister to swallow it all. knowing that this medicine makes you nauseous. Not keeping anything in the stomach of course the pains got even worse. My sister asked to see a doctor ... 10 hours wait. the nursing staff did not consider it useful to offer him a tray, to help him with his toilet, or to make the bed again. This happened in your establishment, in 2020 .... SCANDALOUS (Original) HONTEUX ! Ma soeur a été hospitalisée à la clinique st Michel du 24 au 26 juillet 2020, chambre 173. Expérience pour le moins traumatisante . Après avoir été opérée, elle s' est retrouvée face à un personnel soignant en dessous de tout tant par le manque d'expérience que par l'absence d' empathie; Elle s' est retrouvée en chambre avec la sonnette nouée derrière le lit je suis arrivée à 15heures sans que personne ne soit venu voir si tout se passait normalement et de fait cela n' allait pas. L' opération s' étant déroulée à 8 heures ! Elle souffrait le martyre et avait des nausées épouvantables , même pas un bassinet à sa disposition .... une infirmière qui sentait très mauvais a daigné entrer dans la chambre , est revenue avec un anti douleurs et a obligé ma soeur à l' avaler tout en sachant que ce médicament donnait des nausées. NE gardant rien dans l' estomac bien sûr les douleurs se sont encore amplifiées. Ma soeur a demandé a voir un médecin ...10heures d' attente . le personnel soignant n' a pas jugé utile de lui proposer un plateau, de l'aider à faire sa toilette , ni de refaire le lit. Cela s' est passé dans votre établissement, en 2020....SCANDALEUX

(Translated by Google) The welcoming staff is really rude over the phone. Especially to Saint Michael. Too bad because it tarnishes the image of the clinic. Some doctors are super efficient, and others, I think, run after money l'argent (Original) Les personnel accueillant est vraiment désagréable au téléphone. Surtout à saint Michel. Dommage car cela ternit l'image de la clinique. Certains médecins sont supers efficaces, et d'autres , je pense, courent juste après l'argent ??

Absolutely amazing maternity ward and the whole gynaecology/midwife team. Gave birth there twice and was more than satisfied with the level of care. Professional, supportive and friendly. Also top-notch conditions during the post-natal stay, comfortable modern rooms with all possible amenities. Highly recommend

I think the staff changed because everyone can speak English, Dutch and French. The doctor was really kind with me.

It depends on doctor, but in general OK hospital for consultation, not more than that. They all speak English which is good. Problem is they don't have time to dedicate to a patient and don't give enough explanation. I had a simple surgery (veins on leg) which was very bad, doctor didn't even tell me I will have full anesthesia. At the end he didn't even remove all of them and another doctor told me it was not done good. so it all depends...

Don't ever go here, pathetic hospital. In emergency they made us wait for 1:30 hrs. My son fell down and due to that blood came out of his nose and his forehead got swelled. My son was crying all the time but no one from the hospital cared to bring the doctor. The sisters and the receptionist were arguing and telling us to go if you cannot wait. Even after this we waited for the doctor as we were hoping that he will come soon. Then a doctor came to see after pushing the staff a lot and said that nothing to worry and apply ice. And to my surprise he said he is not a pediatrician and gave me address of another hospital saying that the pediatrician is sitting there and in case of any problems go there. Is it called Emergency? Everyone in the staff was busy taking their food instead of looking at the patients who were waiting for long.

I called them to make an appointment with an ophthalmologist and they proposed November, which is 4 months from now. Unbelievable!

DO NOT GO HERE. I was in the emergency department of the building. Staff were rude and didn't speak much English. I let them know that I had taken previous antibiotics that didn't work. Apparently they ignored that and prescribed me another "stronger" antibiotic. I complained because I knew it was similar to the other ones I had taken. They then acted very rude and told me to go to a dermatologist. Later that week I went to another doctor and he told me that I was wrongly diagnosed by this hospital and resistant to the antibiotics the hospital prescribed.

Recently the service there went down. I was for years happy with this hospital but since one year it get worse. I tried those departments: gynaecology, dermatology, medicine physique, radiology. Fist of all you get your appointment in 3 or more months - so very lat, then when you come for your appointment (and you are always asked to come 20 min in advance) you still have to wait at least 40 min! We you are then sitting with the doctor I had impression that they are always in a hurry and just want to get rid of you...

Short term appointment with specialist was possible. Appointment time was almost kept (15 overdue). Docteur was to the point and spoke good English. The lobby is nicely decorated, in lounge style.

The hospital is old, only some staff speak French and they have a huge mess in a billing department overcharging patients for no reasons. Don’t trust anything they say because they will find a way to tell you they are right. Avoid at any costs !

Very Happy with dermatologist Dr phillipart. She treated my baby on urgency and like charm.

Very polite and friendly staff. But professionally speaking not the best

(Translated by Google) The radio staff is arrogant and flippant. I wait one, two, three, four minutes, the lady with glasses and bun behind the desk continues to chat quietly with his girlfriend. I finally shouted that I wanted an RV, and another, small and arrogant, appeared from behind his hiding place, with an air 'here, the patient is NOT king'. Revolting. (Original) Le personnel du service radio est d'une arrogance et désinvolture sans bornes. J'attends une, deux, trois, quatre minutes, la dame aux lunettes et chignon derrière le desk continue de papoter tranquillement avec sa copine. J'ai finalement crié que je voulais un RV, et une autre, petite et arrogante, s'est manifestée de derrière sa cachette, d'un air 'ici, le patient n'est PAS roi'. Révoltant.

We chose this hospital for the birth of our daughter because of its good reputation, and because we felt comfortable with Dr Grandjean. The prenatal visits were all great, even though there was always a bit of a waiting time despite having to take an appointment. The maternity ward has been recently renovated and looks very appealing. Once the day of the birth arrived, we called the hospital ahead in the morning to let them know we would be in within the next hours. Upon arrival at the hospital, we were informed that our doctor was unfortunately not there but attending an appointment. The midwife who performed the first checks was rather cold and unsympathetic. There is a lovely labour and delivery room with bathtub, birthing chair, etc., but even though I was the only woman in labour at the time, we had to ask to be taken to this room. Otherwise they would have left me in a room with only a bed/table despite my requests to keep moving during labour. The birth itself was rather traumatic. Even though labour was progressing quickly I was left alone for half an hour and when my husband searched for the midwife because I was asking for an epidural, we were informed that it was already too late for pain relief. I then asked - and had previously requested with Dr Grandjean - that I wanted to deliver in a seating or squatting position and did not want to lie down for it. However, the unfriendly midwife told me I had to lie down and kept insisting until I complied. The delivery itself was short, but absolutely horrific. My only memories despite the pain was my arms being held down and being yelled at by the midwife. There was no friendly support at any point since our arrival at the hospital. After our daughter was born, as my doctor was still nowhere to be seen, his assistants handled the afterbirth and stitching/cleanup in a rather unfeeling and incompetent way as well. I also noticed then that the unfriendly midwife had put an oxytocin drip in my arm. There had been absolutely no medical reason for this as the birth had been progressing perfectly. To make matters worse, the drip had been put in incorrectly so my entire arm and hand were swollen due to the liquid. The entire experience left me feeling abandoned and violated. The ensuing stay was unfortunately also unpleasant. The succession of midwives varied between very kind and helpful, and very rough and unfriendly. The worst part, however, was the heat. Our daughter was born during the heatwave in the middle of the summer and there was no air-conditioning (or even a fan!) in the rooms which are on the top floor of the hospital building. We had to bring our own fan to make it at least bearable. The temperature in the room was beyond 30 degrees during our entire stay. The food was also absolutely terrible. I am the kind of person who looks forward to and enjoys airplane food, and I didn't have any particularly high expectations, but the food that was served was at best awful and at worst inedible. Finally, to add insult to injury, we kept receiving incorrect invoices after our stay and it took a lot of time and effort on our side trying to clarify and correct the matter with St-Michel and our insurance. I can not recommend this hospital and will certainly choose a different place for the birth of our second child.

I had a surgery on the appendix here and it was great hospitalization with nice nurses and professional staff, thank you

(Translated by Google) ENT service at the top! The rest is deplorable ? (Original) Service ORL au top! Le reste est déplorable ?

(Translated by Google) Very negative experience. - To make an appointment it is necessary to stay at the device one week, nobody answers. -The emergency service not professional ... The guardian malpolie, aggressive. She sent me home giving valium when there was blood and infection in the urine. When I asked her for more explanations she became aggressive .... "she was there working for me" and I had nothing ... Dear Dear Medicans, you are here to work and earn your living like everyone else, and like everyone else, it requires responsibility. Otherwise you do not agree to do this job, we are looking for another hospital and doctors who have the common sense and what do we do with this job ... for sovereign humans it would be necessary to be human .... (Original) Expérience très négative. - Pour prendre un rendez-vous il fout rester à l l'appareil une semaine, personne ne répond pas. -Le service d'urgence pas professionnel...Le medicien de garde malpolie, agressive. Elle m' a envoyé à la maison en donnant valium quand il y avait présence du sang et infection dans les urines. Quand j' ai lui demandé plus des explications elle est devenue agressive...."qu'elle était là à travaillé pour moi" et que je n'avais rien... Chère Chères mediciens, vous êtes là pour travailler et gagner la vie comme tout le monde, et comme pour tout le monde, il nécessite de la responsabilité. Autrement vous n'acceptez pas de faire ce métier, on cherche un autre hôpital et des médeciens qu'ont le bon sens et qu'aiment faire ce travail..pour souver les humains il faudrait être humain....

(Translated by Google) One of the worst hospitals in Belgium. Unpleasant and unpleasant staff. Lack of professionalism on the part of doctors. (Original) L'un des pires hôpitaux de Belgique. Personnel antipathique et désagréable. Manque de professionnalisme de la part des médecins.

(Translated by Google) The reception at the neurological service is not up to what is expected of a hospital service. (Original) L' accueil au service neurologique n'est pas à la hauteur de ce que l'on attend d'un service hospitalier.

(Translated by Google) Attitude of the receptionist F2 orl. Long wait despite appointment. I took appointment with a doctor in particular and I am given another doctor and the receptionist tells me that it is impossible what I say and laughs in the back with colleague (Original) Attitude de la receptioniste F2 orl . Longue attente malgré rdv. J ai pris rdv avec une docteur en particulier et on me donne un autre docteur et la réceptioniste me dit que c est impossible ce que je dis et rigole dans le dos avec colleague

(Translated by Google) I gave birth to my baby girl in September at the Cliniques de l'Europe, St-Michel site. I was delighted with my care, both during the delivery and during my stay at the maternity ward, and when I had to return with my baby a week later to treat his jaundice. The staff (midwives and doctors) cared for my baby and me, both during the day and during the night. Thank you. (Original) J'ai mis au monde ma petite fille en septembre aux Cliniques de l'Europe, site St-Michel. J'ai été ravie de ma prise en charge, tant lors de l'accouchement que lors de mon séjour à la maternité, ainsi que lorsque j'ai du revenir avec mon bébé une semaine plus tard pour traiter sa jaunisse. Le personnel (sages-femmes et médecins) a été au petits soins pour mon bébé et moi-même, tant en journée que durant la nuit. Merci.

(Translated by Google) In my experience and the opinion of those around me, this clinic is one of the worst in Brussels, the nurses are antipathetic to leave you speechless! Not to mention some doctors who cruelly lack professionalism! Also communication between nurses and doctors is almost nonexistent. And the interns don't talk about it! One has the impression that they have all given appointment in this "clinic" they abound everywhere! When will there be a serious inspection and control of this "clinic" ?! A utopia unfortunately ? In short, flee this "clinic" if you value your health and your mind! (Original) Selon mon expérience et l'avis de mon entourage cette clinique est l'une des pires de Bruxelles, les infirmières sont d'une antipathie à vous laisser sans voix ! Sans parler de certains médecins qui manque cruellement de professionnalisme ! Aussi la communication entre infirmiers et médecins est quasi inexistante. Et les stagiaires n'en parlons pas ! On a l'impression qu'ils se sont tous donner rdv dans cette "clinique" ils abondent de partout ! A quand une inspection et des contrôles sérieux de cette "clinique" ?! Une utopie malheureusement ? Bref, fuyez cette "clinique" si vous tenez à votre santé et votre mental !

(Translated by Google) 3 hour wait for a radio on a Wednesday at 10 pm. (Original) 3h d’attente pour une radio un mercredi à 22h..

(Translated by Google) Best Brussels emergencies, taking very quick load. (Original) Meilleur urgences de Bruxelles, prise en charge très rapide.

(Translated by Google) Emergencies: perfect and fast reception, very competent care, multiple analyzes in the space of 2 hours, precise diagnosis, no waiting. I am frankly impressed by the quality of this service (Original) Urgences : accueil parfait et rapide , prise en charge très compétente, multiples analyses en l’espace de 2 heures, diagnostic précis, pas d’attente. Je suis franchement impressionné par la qualité de ce service

(Translated by Google) After a bad fall, I went to the emergency room around 6 p.m. I left around 7:30 p.m. (normal time). I was hospitalized for 5 days, very satisfied with my stay. I was in consultations in several units and the maximum wait never exceeded 5 minutes. What else do you want? (Original) Suite à une mauvais chute, je me suis rendu aux urgences vers 18 h. je suis sorti vers 19h30 (délai normal). J'ai été hosptitalisé 5 jours, très satisfait de mon séjour. J'ai été en consultations dans plusieurs unités et le maximun d'attente n'a jamais dépassé 5 minutes. Que demandez de plus?

(Translated by Google) To avoid emergencies you will be. Very disappointed (Original) A éviter les urgences vous serez. Très déçu

(Translated by Google) The worst hospital in Brussels (Original) Le pire hôpital de bruxelles

(Translated by Google) Always the same . We call to make an appointment. And always close in your mouth !! Always, always! There are many people who dream of working for them! Do a good cleaning up of all those slackers that they don't want to do anything and get paid !!!! Call to the dermatology service Wednesday 11/03/2020 at 12 noon !!!!! (Original) Toujours la même . On appel pour prendre rendez vous . Et ferme toujours dans votre gueule !! Toujours , toujours ! Il y’a beaucoup de gens qui rêve de travailler à leur place ! Faite un bon coup de nettoyage de tout ces fainéants qu’il veulent rien faire et être payé !!!! Appel au service dermatologie mercredi 11/03/2020 à 12h00 !!!!!

(Translated by Google) We never had a problem with the hospital. We made the vaccines for our children were well done, the pediatricians are attentive and professional. My mother was operated there without problem, she only speaks Malagasy but the staff used Google to communicate with her and everything went well. Thank you to the entire hospital team. (Original) On n'a jamais eu de problème avec l'hôpital. On a fait les vaccins de nos enfants étaient bien faits , les pédiatres sont à l'écoute et professionnels. Ma mère y était opéré sans problème , elle ne parle que Malgache mais le personnel a utilisé Google pour communiquer avec elle et tout s'était bien passé . Merci à toute l'équipe de l'hôpital.

(Translated by Google) Rooms are not concerned with very dirty patients, nurses do not come to this hospital again and recommend it to anyone (Original) Odalar çok pis hastayla ilgilenmiyor hemşireler bir daha bu hastaneye gelmem vede kimseye önermem

(Translated by Google) I had excellent contact with the cardiac rehabilitation service. the manager was very human, very attentive. so I thought it would be in my interest to follow my post-heart attack revalidation with them. especially as it is 30 minutes walk from my home. so no bus = less risk of catching the covid. in order to protect my home as much as possible from any contamination by covid, or even other filth that may be lying around, I always wear disposable nitrile gloves. suddenly, everything I touch outside with my gloves, does not contaminate what is in my home, because they are thrown directly on the way home. I had warned the manager of the revalidation service who let me understand that we would discuss it during my first appointment. I take the trouble to go out of my house, to walk, with difficulty, because breathless, tired, to the clinic. when I arrive, I disinfect ... my gloves. I wear my surgical mask. I go down to -1 after registering. I wait a few minutes, chatting with the people present. the manager finds me in the waiting room, telling me to follow him. what I do. I go into the gym and there he demands that I take off my gloves so that I can disinfect my hands. I refuse. he hands me my thumbnails and tells me cash, I don't want you here. either you remove them or you leave. I left. suddenly, let's be clear, I will hold personally responsible for this guy if it should happen to me misfortune because of a lack of revalidation. the worst in this story. is that, I had all my meetings scheduled in Saint Luc on June 18. appointment that I had canceled convinced that everything will be fine at Saint Michel. I clearly do not recommend this odious structure, or empathy is nonexistent, or we are spoken as if we were nothing at all. they fired me for .... a pair of protective gloves. since when, I no longer have the right to protect myself from the other? if structures like shops, cops, hospitals can impose their vision of THEIR OWN PROTECTION on me, I believe I have the RIGHT to IMPOSE MY OWN VISION OF MY PERSONAL INTERESTS on them; so does my survival. (Original) j'ai eu un contact excellent avec le service de revalidation cardiaque. le responsable a été très humain, très à l'écoute. je pensais donc que j'avais tout intérêt à suivre ma revalidation cardiaque post infarctus chez eux. d'autant que c'est à 30 mn à pieds de chez moi. donc pas de bus = moins de risques de choper le covid. afin de protéger mon domicile le plus possible de toute contamination au covid, voire même aux autres saloperies qui peuvent trainer, je porte systématiquement des gants en nitrile jetable. du coup, tout ce que je touche à l'extérieur avec mes gants, ne contamine pas ce qui se trouve dans mon domicile, parce qu'ils sont jeter directement en rentrant chez moi. j'avais bien prévenu le responsable du service revalidation qui m'a laissé entendre que nous en rediscuterions lors de mon premier rendez vous. je prends la peine de sortir de chez moi, de marcher, difficilement, parce essoufflé, fatigué, jusqu'à la clinique. en arrivant, je désinfecte ... mes gants. je porte mon masque chirurgical. je descends au -1 après m'être inscrit. je patiente qques mn, discutant avec les personnes personnes présentes. le responsable me retrouve dans la salle d'attente, m'enjoint de le suivre. ce que je fais. je rentre dans la salle de sport et là, il exige que je retire mes gants, afin que je me désinfecte les mains. je refuse. il me tend mes vignettes et me dit cash, je ne veux pas de vous ici. soit vous les retirer soit vous partez. je suis parti. du coup, soyons clair, je tiendrai pour personnellement responsable ce type si il devait m'arriver malheur à cause d'un défaut de revalidation. le pire dans cette histoire. c'est que, j'avais tous mes rendez vous prévus à Saint Luc le 18 juin. rendez vous que j'avais annulé convaincu que tout se passerai bien à Saint Michel. je ne recommande clairement pas cette odieuse structure, ou l'empathie est inexistante, ou l'on nous parle comme si nous n'étions rien du tout. ils m'ont viré pour.... une paire de gants de protection. depuis quand, je n'ai plus le droit de me protéger de l'autre ? si les structures comme les magasins, les flics, les hoipitaux peuvent m'imposer leur vision de LEUR PROPRE PROTECTION j'estime avoir le DROIT de leur IMPOSER MA PROPRE VISION DE MES INTERETS PERSONNELS; il en va de ma survie.

ER was above and beyond,and i want to thank the doctor for this. BUT long story short,the secretary was infinitely rude,shout out at me,offended me,aggressive women that she doesn’t belong in a post like this. I think that if we was face to face she will slap me without second thoughts in moments that i was trying to explain her what i needed in terms of documents,but she just didn’t want to listen,or at least to read my emails.

I chose this maternity ward to give birth 13 days ago and to be accompanied by a gynecologist. 5 star service. Very efficient hospitalization and health professionals. Highly recommended. Vera Jeremias Vasconcelos