1/5 Alisa W. 9 months ago on Google
We
had
a
complete
nightmare
of
an
experience,
apparently
the
hotel
is
under
major,
renovation
and
remodeling
which
was
never
told
to
us,
our
original
room
(2
bed)
was
literally
in
the
construction
zone,
yellow
taped
off,
a
drill
in
front
of
our
door
and
someone
welding
above
on
the
balcony,
we
were
able
to
have
our
room
moved
to
a
very
stark
room,
only
one
bed
but
we
were
desperate
at
this
point,
no
pictures,
no
table
and
chairs,
we
were
told
they
had
no
more
pillows,
so
only
the
two
provided.
Stood
in
line
for
a
roll
of
toilet
paper
at
12
midnight
the
first
night
because
we
hardly
had
any,
two
other
people
in
line
with
me,
guy
in
front
also
needing
toilet
paper
and
the
lady
behind
me
needed
a
garbage
bag
(which
I
also
had
to
request
the
next
night).
Water
was
off
the
following
day
from
12
noon
until
6
PM
which
I
was
told
after
I
paid
and
was
handed
my
room
key.
One
of
our
towels
had
a
long
hair
on
it.
I
stay
at
Motel
6
while
traveling
often
and
this
location
was
horrible.
When
I
was
dropping
off
the
room
card
key
leaving
there
was
a
gentleman
checking
in
with
limited
English
and
he
was
asking
for
an
Uber
to
downtown
Cleveland
Immigration
services
and
at
first
the
desk
staff
was
saying
they
couldn't
help,
then
they
said
they
could
call
a
ABC
taxi
service...maybe..but
it's
hard
for
them
(the
staff)
to
make
arrangements
because
these
ride
services
need
to
speak
to
the
actual
person
getting
the
ride...I
really
don't
know
the
exact
details,
(I
was
ease
dropping)
but
kinda
sounds
like
BS
to
me
and
I
felt
so
bad
this
man
was
getting
the
run
around.
I
was
running
late
for
a
doctor's
appointment
which
is
why
we
were
in
town
to
begin
with
since
I
have
a
chronic
medical
condition
that
I
require
frequent
hot
showers
for
relief
of
severe
pain,
....another
reason
for
getting
a
hotel
room....so
the
no
water
was
a
disaster.