4/5 Bitter M. 9 months ago on Google
First
of
all,
this
is
a
lovely
hotel
with
dedicated
staff.
I
do
think
there
is
a
room
for
improvement
though,
hence
the
4/5
rating.
The
property
is
beautiful
and
very
well
kept.
Guests
can
relax
in
their
garden
(they
have
hammocks!),
spa,
restaurant,
terrasse,
library
etc.
They
welcome
you
with
a
complimentary
drink
and
a
rose
which
itself
is
very
special.
I
don't
think
I
have
ever
gotten
a
flower
in
any
other
hotel.
The
rooms
are
generously
sized
and
they
have
apartments
too
if
your
budget
allows
it.
Selection
of
loose
tea,
complimentary
pralines,
honey
and
also
dried
lemon
pieces
(what
a
lovely
detail)
can
be
found
in
the
room
together
with
fresh
apples.
However,
no
coffemaker,
only
instant
coffee
and
basic
kettle
ruin
the
impression
to
some
degree.
I
was
amazed
that
they
provide
kids
sized
bathrobes
(in
different
little
sizes)
as
well
as
slippers
for
the
children.
I
have
not
seen
that
anywhere.
The
pool
is
big
enough
for
swimming
and
the
water
was
warm.
They
also
have
steam
and
several
types
of
sauna.
However,
there
is
no
changing
room
with
showers
in
the
wellness
area,
just
a
tiny
locker
room
down
the
hall.
At
the
pool
toilet
and
no
door
single
shower
is
located
and
this
is
where
it
gets
weird.
I
would
assume
every
decent
person
will
shower
after
they
had
been
to
toilet
before
entering
the
pool.
There
is
no
way
how
to
do
it
discreetly
if
there
are
people
at
the
pool
though.
I
am
pretty
sure
the
naked
person
can
be
seen
from
certain
angles
/
parts
of
wellness.
To
have
a
screen
door
installed
that
would
also
indicate
if
the
shower
cabin
is
occupied
or
not
sounds
like
a
no
brainer.
The
hot
tub
(30
min
complimentary)
is
pretty
aged
and
the
jets
barely
work.
I
am
not
the
first
one
mentioning
this
in
a
review
but
it
seems
this
is
on
the
management's
priority
list
somewhere
at
the
bottom.
I
would
had
liked
a
bit
more
light
at
the
sauna
area.
There
is
a
list
of
rules
but
you
can't
read
those
because
how
dark
it
is.
Another
thing
I
did
not
like
about
the
wellness
is
that
you
are
not
allowed
to
wear
rubber
flip
flops
or
any
other
pool
shoes
behind
the
door.
I
might
be
a
bit
of
a
germophobe
but
I
was
uncomfortable
walking
barefoot
where
others
did
including
the
shower
or
toilet.
The
idea
is
that
dirt
might
get
from
the
hall
to
the
wellness
area.
As
the
receptionist
walks
barefoot
in
both
areas,
this
is
plain
theory.
Breakfast
was
great
as
one
would
expect
in
a
5
star
hotel
and
the
fact
it
was
served
in
the
privacy
of
my
room
for
no
surcharge
was
very
much
appreciated.
As
for
the
dinner,
the
food
was
ok
but
not
memorable.
It
also
took
a
while
to
be
noticed
by
the
staff
even
though
there
were
hardly
any
other
guests
at
the
restaurant
at
that
time.
Towels
did
not
impress
me.
I
prefer
large
and
fluffy.
Minibar
could
had
included
more
healthy
options
such
as
smoothie
or
sugar-less
bars
and
biscuits.
At
the
check
out
I
was
asked
to
make
a
small
donation
towards
the
local
elementary
school.
I
found
that
weird
and
inappropriate.
As
a
hotel
guest
you
are
already
supporting
the
village
by
paying
the
obligatory
municipality
fees.
If
the
hotel
wants
to
support
their
local
community
beyond
that,
they
can
do
it
directly
without
trying
to
make
guests
feel
guilty
if
they
refuse.
Also,
if
they
really
want
to
support
kids
in
a
meaningful
way,
I
suggest
contributing
towards
autism
education
in
this
country.
We
are
decades
behind
the
West
when
it
comes
to
the
special
needs
schools.
As
you
can
probably
say,
it
touched
the
raw
nerve
but
I
won't
keep
rambling
:).
A
few
small
biscuits
were
given
at
the
check
out
as
a
gift.
I
very
much
enjoyed
my
stay
at
Heralec.