3/5 PB 8 months ago on Google
I've
waited
since
July
2023
to
write
a
review
of
our
experience
at
the
Franconia
Inn
hoping
to
having
a
different
perspective
from
a
distance.
The
Franconia
Inn
is
one
of
those
places
that
you
drive
by
for
years
until
one
day
you
say,
I've
got
to
try
this
place
out.
It
looks
so
special!
Well,
perhaps
the
ownership
transition
impacted
the
magic.
The
room
we
booked
online
was
not
at
all
as
the
pictured
room
(
we
are
aware
that
looks
can
be
deceiving).
The
room
was
clearly
outdated,
however
we
were
ready
to
give
grace
to
new
owners
in
the
midst
of
transition
until
getting
into
bed
at
night.
Thankfully,
an
understanding
and
kindhearted
clerk
was
at
the
front
desk
and
saved
us
from
a
long
drive
back
home
(
about
4
hours)
at
9pm
because
we
could
not
have
slept
in
that
room.
She
found
us
another
room
for
the
duration
of
the
stay.
Terrific!
This
desk
clerk
is
indeed
an
angel!
The
next
day,
a
different
clerk
insisted
that
our
concern
was
not
what
we
suspected
(
this
felt
like
the
definition
of
gaslighting!
Like
we
made
up
the
situation.)
This
did
not
feel
good.
Again
we
made
the
best
of
the
situation.
Went
about
the
rest
of
our
time
there.
Not
sure
if
the
owners
were
notified
of
this
incident,
however;
in
our
hearts
thinking
an
owner
could
have
simply
said,
"we
heard
you
felt
your
room
was
unsatisfactory,
so
sorry
this
happened"
would
have
been
such
a
simple
act
of
kindness
and
made
a
huge
impression.
So
now
it's
been
several
months,
it
is
good
to
read
such
stellar
reviews
of
the
Inn.
We
wish
the
new
ownership
godspeed.