1/5 Afia T. 1 year ago on Google • 25 reviews
Short
story:
do
not
waste
your
time
coming
here.
They
won’t
respect
appointments,
don’t
seem
to
know
how
insurance
works
and
fail
to
assign
you
to
the
right
doctor
for
your
concern.
If
I
could
give
0
stars
I
would.
Long
story:
I
booked
an
appointment
for
an
annual
skin
screening
with
an
NP
at
the
group.
I
arrived
for
my
appointment
10
minutes
early
because
I
was
a
new
patient
and
anticipated
intake
forms.
But
the
night
before
I
uploaded
photos
of
my
ID
and
insurance
cards
to
expedite
the
process.
I
sign
in
with
my
name,
arrival
time,
appointment
time
and
the
physician
I
booked
the
appointment
with.
I
give
them
my
ID
and
insurance
cards
and
they
ask
if
I
have
an
appointment-
1st
red
flag.
“Oh
ok
we
just
need
to
input
your
information
into
the
system”
So
now
I
sit
down,
fill
out
their
intake
form
and
wait
to
be
seen.
In
the
20
minutes
I
was
sitting
I
watched
one
patient
leave
after
being
told
they
didn’t
accept
their
insurance.
They
had
been
waiting
since
before
my
arrival
so
at
least
a
half
hour
before
being
told
they
couldn’t
be
seen.
They
were
rightfully
enraged
for
not
being
informed
ahead
of
time,
upon
arrival,
or
before
waiting
so
long.
I
then
saw
another
patient
be
told
they
owed
$200
for
their
appointment.
They
then
remarked
that
every
time
they
come
here
they
bring
a
letter
from
their
insurance
company
because
this
facility
regularly
attempts
to
overcharge.
I
then
went
up
to
the
front
desk
to
inquire
about
the
status
of
my
appointment.
At
this
point
we’re
20
minutes
past
my
appointment
time
and
there’s
no
sign
of
being
seen
any
time
soon.
I
go
up
and
then
am
asked
for
basic
information
like
my
phone
number,
address
and
email.
What
were
they
doing
while
I
was
sitting
for
a
half
hour?
I
then
receive
an
email
that
my
appointment
has
been
scheduled
for
2:40
with
a
different
doctor.
40
minutes
after
my
appointment???
“Oh
well
the
NP
you
booked
with
isn’t
here
today.”
Why
not
tell
me
when
I
arrive??
Or
better
yet
before
I
drove
20
min.
I
then
ask
what
the
actual
wait
would
be
to
be
seen.
He
goes
to
find
out.
While
he
inquires,
I
Google
the
new
doctor
and
she’s
an
OB/GYN.
I
ask
him
what
is
going
on
because
I
booked
for
a
skin
screening.
“Oh
the
NP
you
booked
with
is
the
only
one
who
could
see
you
for
that.”
A
total
of
40
min
later
I
leave
enraged
and
without
the
screening
I
needed.
Oh
he
also
asked
with
my
insurance
card
in
hand
what
my
copay
was.
It’s
literally
on
the
card…
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