1/5 Shuaib F. 3 years ago on Google
My
wife
under
the
name
of
Duaa
Farooqui
ordered
yesterday
at
8:30
pm
(first
day
of
Eid)
through
call
center
a
order
of
3
Mexican
sandwiches
which
was
promised
to
be
delivered
in
30
minutes
and
till
now
she
didn't
get
her
order
at
all.
Till
11:30
pm
she
was
in
touch
with
your
call
center
and
Federal
B
Area
branch
and
they
keep
saying
you
are
getting
it
in
5
minutes,
10
minutes
,
in
few
minutes
this
and
that.
In
fact
branch
initially
denied
that
they
have
any
Mexican
sandwiches
at
all,
then
they
asked
her
to
change
the
order
to
a
large
but
my
wife
agreed
on
three
wow
deals
small
and
a
six
piece
order
of
chicken
wings.
From
8:30
to
11:30
she
had
to
make
several
calls
to
follow
up
on
her
order
but
neither
your
call
center
representative
nor
your
branch
staff
was
able
to
handle
this
little
order.
My
kids
were
starving
by
then
and
finally
she
decided
to
cancel
her
order
around
11:45
pm.
And
my
kids
Eid
dinner
was
ruined
due
to
world
class
service
provided
by
both
call
center
and
more
over
by
the
branch
itself.
I
congratulate
higher
management
of
Pizza
Hut
especially
and
entire
team
normally
for
your
continued
efforts
for
making
Pizza
Hut
a
disaster
place....
Simply
Pathetic