NEVER EVER AGAIN I would buy from your online store. I will just summarise the worst online shopping experience I have ever had. Ordered 3 doors in August and paid for all of them straight away. They were supposed to be delivered in October, and until this point it was absolutely fine. I receive an email few days later saying that my delivery date was gonna be postponed by over a month. I wasn’t happy but ok, delays can happen… In November I was waiting for my order that was due to be delivered around the 22nd few days after that date I contacted them because no there was no sign of it. The “helpful” customer service didn’t have a clue, after several call, and I mean about 10 calls, they told me that the items were handed over to the delivery people, obviously they couldn’t provide a tracking number… Finally several weeks later than the supposed delivery date, I receive my doors. It was chipped and scratched so I asked to return it. This was the 30/11. They again told me that the courier would contact me to pick up the item… and guess what is the 24/12 and I still Have the item here and no one has contacted me. therefore, I have decided to keep the item damaged and get it fixed myself, because I cannot deal with this anymore. I clearly cancelled any other orders I had made with Leroy Merlin and will never ever use their store anymore Absolute jokes… Just to give an example to LM how shopping online is in 2021… Media world was late just under a week to deliver a TV and they automatically sent me the without even me asking a 30 euros voucher I was a client of your store since long time but I will never buy from you again. SHOPPING SHOULD NOT BE THIS FRUSTRATING. There are plenty of options out there luckily. I will definitely give my money to companies that look after their clients. I made 3 orders with them ok the last year and non of them went well so…

Beautiful store with a big showroom, has pretty much anything you could need to do some work in your house, average prices except for some things that are way cheaper than elsewhere.

I used to shop here a lot but there were always problems, for the first time in ages I went back and I bought a top for the kitchen, they wouldn’t even help me put it into the car so in 100° heat I had to do it on my own. They are so busy with the restructuring law they don’t care about clients

Italian home depot, awesome stuff here.

There new showroom is beautiful. I would recommend it to anyone how is building or remodeling their home.

It’s the small boutique version of Home Depot, when it comes to put together your home, this is the place. Very professional employees, great variety and fair prices.

Too much stuff in the aisles makes it difficult to navigate a trolley loaded with large items. Disorganised!

Been here alot for tiles pictures and all building materials. Great shop for paint helpful staff even bought a swimming pool a few years ago.

Lots of choice for the DIY person

Francesco is great! We keep coming back

Coming from Canada, I can say it's better than any Home Depot here. The prices are great, quality and variety of products is excellent . They do need more staff but when I have needed help their staff is knowledgeable and kind. I want to thank Federico C. from Vernici department for his great help and going to extra mile on finding us what we needed with patience and a smile. They need more Federicos everywhere! Thanks again Leroy, Betsy