3/5 Breann Y. 5 months ago on Google • 13 reviews
I
love
Alderbrook
so
much.
They
have
held
a
special
place
in
my
heart
for
almost
15
years.
The
last
few
years
things
have
changed.
The
rooms
are
not
nearly
as
clean
as
they
use
to
be,
even
though
the
head
of
housekeeping
seems
like
she
wants
them
to
be-
she’s
nice
and
attentive,
but
the
cleaning
staff
must
be
overworked,
understaffed
and
very
rushed.
The
bathroom
smelled
so
bad
last
time.
At
the
very
least
the
toilets
should
be
clean-
ours
still
had
urine
and
hair
around
the
base
and
the
shower
curtain
was
so
sour.
The
blankets
and
pillows
(the
ones
on
the
window
and
on
top
of
the
bed)
are
not
as
clean
and
fresh.
Disinfecting
doesn’t
seem
a
priority
anymore-
maybe
as
a
society
we’re
simply
over
being
cautious,
but
hotels
should
still
be.
We
actually
got
strep
throat
after
staying-
which
could’ve
been
from
the
room,
or
another
guest
in
the
lobby
in
passing….?
The
pool
area
didn’t
receive
any
updates
from
the
renovation,
and
the
front
desk
staff
and
reception
isn’t
as
warm
and
caring.
Although
the
valet
guys
are
always
really
welcoming.
The
restaurant
service
however
was
phenomenal.
Although
I
have
to
say
the
prices
are
steep,
the
food
quality
is
pretty
good.
And
the
awesome
service
and
atmosphere
are
very
lovely.
We
still
love
it
here
and
return,
I’m
honestly
just
sad
when
we
are
so
needing
a
break
and
want
to
come
and
relax,
that
I’m
not
as
comfortable
there
(because
of
the
rooms)
or
feel
as
excited
to
have
an
escape.
Over
15
years
we’ve
probably
stayed
here
around
15+
times
and
it’s
been
the
last
3
stays
consistently
that
have
been
downhill
(2021-2023).
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