Regnum Hotel Baku image

Regnum Hotel Baku

Hotel

😠 Service quality is very poor, we had too many issues with this hotel & Restaurants. 1) For example, after we had our dinner. They tried to charge us extra but after we found mistakes in the bill. They didn't say sorry, they insist on charging for extra but after manager involved, we solved problem.(... People often mention hotel, beach, restaurant, breakfast,


Address

HPG5+CWQ, novkhni highway, Sumqayit, Azerbaijan

Contact

+994 12 658 00 39

Rating on Google Maps

4.00 (85 reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (13) beach (10) restaurant (8) breakfast (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Anastasiya N. 4 years ago on Google
    (Translated by Google) The hotel is very beautiful! The rooms are beautiful, clean, large. They are not cleaned every day, if we consider that the beach is sandy and sand is everywhere, then this is of course a minus. The breakfast is quite substantial. The beach is dirty! Wi-fi throughout the hotel including the beach. Parking on site. (Original) Отель очень красивый! Номера красивые, чистые , большие. Убираются не каждый день, если учесть что пляж песчаный и песок везде, то это конечно минус. Завтрак достаточно сытный. Пляж грязный! Wi-fi на всей территории отеля включая пляж. Парковка на территории.
    3 people found this review helpful 👍

  • 5/5 Yuzhou Y. 1 year ago on Google
    Stayed here for one night. My itinerary was crazily packed, so upon arrival I asked for a check-out at 6 AM, among other requests. I thought I would just have to place the key at the front desk, but I was surprised to find a staff at the desk handling the checkout for me at 6 AM. I was also able to guarantee an upper-level room for me to watch sunrise over the Caspian Sea. I enjoyed my entire stay here. The price is really affordable too for such a spacious room. I will recommend the hotel to most people visiting the peninsula.
    3 people found this review helpful 👍

  • 1/5 ulfan a. 1 year ago on Google
    Service quality is very poor, we had too many issues with this hotel & Restaurants. 1) For example, after we had our dinner. They tried to charge us extra but after we found mistakes in the bill. They didn't say sorry, they insist on charging for extra but after manager involved, we solved problem.(they changed bill and charged less) 2) our stay in hotel includes breakfast but when we come to restaurant, they tried to charge extra for breakfast. But we said that we paid for this breakfast during check-in. They aggreed but they brought breakfast after 50 minutes....
    3 people found this review helpful 👍

  • 4/5 Orkhan M. 4 years ago on Google
    Good place to stay in Sumqayıt. They have child cot bed. Comfy rooms with excellent sea view. Only refrigeretor were a little bit noisy. Thanx a lot to Nuriyya, Roya, Tamkin, Mahir and other guy I forgot his name he works at restaurant:). Friendly, nice people..
    2 people found this review helpful 👍

  • 5/5 Noémi P. 5 years ago on Google
    Lovely, elegant, great service!
    1 person found this review helpful 👍

  • 4/5 Надежда �. 4 years ago on Google
    (Translated by Google) Good hotel! We were pleasantly surprised because reviews are few. Very helpful staff, speak Russian. The rooms are large, we had panoramic windows overlooking the sea - just super! Rooms are cleaned every two days. There was an unpleasant sewage smell in the room for a couple of days, but then everything went away. I don’t know what it’s connected with, almost everyone complains. But it was real for the whole vacation 2-3 times. Meals: breakfast is the same every day, several types of omelet, tea-coffee-sausage-cheese ... standard. Delicious fried sausages) Every day they give yoghurt of their own production in clay pots - very tasty. The restaurant is inexpensive, in other restaurants in Sumgait and Baku (not hotel ones), everything is more expensive. Many locals have lunch, dinner, celebrate holidays - this also speaks in favor of the restaurant. The restaurant is big. separate cabins. Lunch can cost up to 10 manats: soup 3-5 manats, kutabs 0.6-1 manats, salad 3-4 manats, inexpensive barbecue menu, tea ... Fish is more expensive, but cheaper than in Baku restaurants. The fish portions are large. Everything is very delicious. The service is fast and friendly. You can order room service. There is a small shop opposite the hotel, you can take a taxi to the supermarkets. The hotel has an ATM. The beach is clean, the sea too. If you come across some kind of dirt, it is thrown by the tourists themselves. There are enough sun beds, towels are provided on the beach. Live music on Fri and Sat. Very decent hotel, were pleasantly surprised! It remains to resolve the issue with the smell of sewage sometimes arising in the rooms and everything will be fine. (Original) Хороший отель! Были приятно удивлены, т.к. отзывов достаточно мало. Очень отзывчивый персонал, говорят по-русски. Номера большие, у нас был с панарамными окнами на море- просто супер! Уборка номера раз в два дня. В номере пару дней был неприятный запах канализации, но потом всё прошло. Не знаю, с чем это связано, почти все жалуются. Но было реально за весь отпуск раза 2-3. Питание: завтрак каждый день одинаковый, несколько видов омлета, чай-кофе-колбаса-сыр... стандартно. Вкусные жареные сосиски) Каждый день дают йогурт собственного производства в глиняных горшочках - очень вкусный. Ресторан недорогой, в других ресторанах Сумгаита и Баку (не отельных) всё дороже. Обедает, ужинают, отмечают праздники много местных - это тоже говорит в пользу ресторана. Ресторан большой. отдельными кабинкаии. Обед можнт обойтись до 10 манат: суп 3-5 манат, кутабы 0.6 - 1 манат, салат 3-4 маната, недорогое шашлычное меню, чай... Рыба подороже, но дешевле, чем в ресторанах Баку. Порции рыбы большие. Всё очень вкусно. Обслуживают быстро и доброжелательно. Можно заказать еду в номер. Напротив отеля есть небольшой магазин, можно на такси съездить в супермаркеты. В отеле есть банкомат. Пляж чистый, море тоже. Если и попадается какая-то грязь, то брошенная собственно отдыхающими. Лежаков хватает, полотенца выдают на пляже. По пт и сб живая музыка. Очень приличный отель, были приятно удивлены! Осталось решить вопрос с запахом канализации иногда возникающим в номерах и всё будет отлично.
    1 person found this review helpful 👍

  • 1/5 David A. 1 year ago on Google
    Absolutely disgusting service and attitude. Hotel's restaurant tried to trick with bills twice . No respect towards guests 😒
    1 person found this review helpful 👍

  • 4/5 Efgan K. 4 years ago on Google
    Normal, bad parking staff

  • 5/5 Ksenia K. 4 years ago on Google
    (Translated by Google) A wonderful cozy room, spacious clean, I took a two-room apartment for a family of 4 people. Nearby in two minutes the beach, sand and a smooth sunset, the kids enjoy it. Clean compared to the beach next to the Spring Hotel. We liked it very much, we met the sunset here (Original) Чудесный уютный номер, просторный чистый, взяла двухкомнатный на семью из 4 человек. Рядом в двух минутах пляж, песочек и плавный заход, деткам в удовольствие. Чисто по сравнению с пляжем рядом с отелем Spring. Нам очень понравилось, здесь встретили закат

  • 4/5 Владимир �. 5 years ago on Google
    (Translated by Google) New hotel, rooms are large, clean. No Russian channels on TV. The breakfasts are great, the prices in the cafe are slightly higher than in the cafes nearby, the waiters are in no hurry. Not everything is on the menu. The beach is not clean, although there are sun beds and towels, which is very important. (Original) Новый отель, номера большие, чисто. Нет русских каналов по TV. Завтраки отличные, в кафе цены чуть больше чем в кафе рядом, официанты ни куда не спешат. Не все есть по меню. Пляж не чистый, хотя есть лежаки и полотенца, что очень важно.

  • 5/5 Oleg Chentsov (. 6 years ago on Google
    (Translated by Google) Very nice and friendly staff, rested for 6 days, helped us in every way and tried to make our stay better. Rest itself should be planned so that in the hotel to spend the morning, bathe, sunbathe, have a rest at lunchtime and go to Baku or Sumgayit in the evening (after the heat subsides). Also in the hotel is a very tasty restaurant overlooking the sea. The cost is slightly higher than the usual restaurant, as they usually had dinner there. (Original) Очень хороший и дружелюбный персонал, отдыхали 6 дней, всячески нам помогали и пытались сделать пребывание лучше. Сам отдых надо планировать так, что в отеле проводить утро, купать, загорать, в обед отдыхать и ближе к вечеру ехать в Баку или Сумгаит гулять (после того, как спадёт жара). Так же в отеле очень вкусный ресторан, с видом на море. Стоимость чуть выше обычного ресторана, так как ужинали обычно в нем.

  • 5/5 Tahira T. 1 year ago on Google
    Lovely and peaceful stay. Hotel has it's own private beach. Breakfast was delicious and on the house. Restaurant food was awesome. Highly recommended 👍

  • 5/5 Waqar A. 1 year ago on Google
    Traditional & cuisine hygienic foods near by ⛱ beach

  • 4/5 Jagen H. 1 year ago on Google
    Tasty fish

  • 3/5 Chingiz O. 7 months ago on Google
    Bad food. Keep away from Restraunt


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