StretchLab image

StretchLab

Gym Fitness center

😠 Booked my first appointment online. Showed up and they said they have no one is available to do the stretch. Then they can’t even give refund on the spot after their mistake. Had similar experience with the Gilbert location. Clearly this company needs help with management. It’s expensive and service... People often mention experience, good, time,


Address

4040 S Arizona Ave Suite H-21, Chandler, AZ 85248

Website

www.stretchlab.com

Contact

(480) 687-5117

Rating on Google Maps

4.80 (105 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 9 AM to 8 PM
  • Tuesday: 8 AM to 8 PM
  • Wednesday: 7 AM to 8 PM
  • Thursday: 7 AM to 8 PM
  • Friday: 7 AM to 2 PM
  • Saturday: 8 AM to 2 PM

Featured Reviews


Frequently mentioned in reviews: experience (7) good (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lee B. 1 year ago on Google
    Booked my first appointment online. Showed up and they said they have no one is available to do the stretch. Then they can’t even give refund on the spot after their mistake. Had similar experience with the Gilbert location. Clearly this company needs help with management. It’s expensive and service is obviously not good so avoid at all costs.
    1 person found this review helpful 👍

  • 5/5 Sarah C. 11 months ago on Google
    Really enjoyed it. The young gentleman was so gentle he also made me feel so comfortable while doing it would definitely recommend it

  • 5/5 Jacob M. 8 months ago on Google
    I hadn’t don’t this before but it was a unique experience. It felt like a massage and reflexology all in one. I would definitely go back if I had more stiffness. Great job flexologists! I want to say a special thanks to Keysha for doing excellent work on my sore muscles.

  • 5/5 Jadelyn R. 7 months ago on Google
    AJ was awesome! This was my first experience at stretch lab. Definitely stretched me out & I could see a difference in my workout recovery also while running. AJ is very experienced and knows how to find your sore spots. Highly recommend.

  • 5/5 Jerry I. 7 months ago on Google
    I have had many back issues and suffering from really bad tightness and lower back issues. after my first visit getting stretched by Morgan, I felt so much better. Now I go on a regular basis and have started to do things I couldn't previously perform. I highly recommend this place.

  • 5/5 Philip Z. 6 months ago on Google
    Kenzie is awesome. What more can I say? She knows her stuff and she's very good at what she does. ,She's made StretchLab an outstanding experience for me.

  • 5/5 Mary Jane S. 4 months ago on Google
    6 month checkup following hip surgery & 12 sessions of PT, I still needed more flexibility & range of motion. My Dr recommended Stretch Lab & found a location near me.

  • 5/5 John V. 5 months ago on Google
    Kaiessa is very knowledgeable, takes time to explain what she’s doing and very friendly. Excellent choice for anyone needing a great experience. I signed up for 3 months after my initial session.

  • 1/5 Pinka P. 4 months ago on Google
    The stretches are awesome and very helpful. I learned how to control the symptoms of restless leg syndrome and the stretching just felt so good. But this business works by auto charging your credit/debit card each month. I needed to take a break for a couple of months and was assured that I would not be charged if I put my account in freeze instead of canceling my account. What a mistake! I was still charged and Susan at the front desk is not a good listener. I tried to explain my situation and her behavior was to start talking down to me and accuse me of yelling at her when I she kept talking over me instead of letting me speak. At this point I don’t think I’ll get my money back which means I’m out $318. So if you need to take a break, save yourself the headache and just cancel your account and restart when you’re ready.

  • 5/5 Barbara C. 8 months ago on Google
    My overall health has improved significantly since I started at StretchLab. A.J. is awesome and is always cautious to not overstretch me and continuously will ask if I’m okay during my stretch.

  • 1/5 Valentin G. 1 year ago on Google
    Disappointed! Wanted the service but you have to commit to 3 months, I agreed. Tried to cancel after 3 months through their link, twice and just got billed for another month. Called and left message; no call back. Tried calling several times and answering machine keeps picking up…..Very bad service!!

  • 4/5 David T. 1 year ago on Google
    Mikael is amazing and it's been life changing. His knowledge of the way things interconnect and his bedside manor is worth every penny. Mikael deserves a bonus or whatever you can do for him. 5 stars for him The only downfall of this place is the condition of the walls and ceiling. It makes the place look less professional and has been in the current condition for weeks. I would give it 5 stars of not for this.

  • 5/5 John S. L. 10 months ago on Google
    StrechLab was the best Experience for me, Eduardo, myTechnician , was knowledgeable and friendly. He suggested a few strechs to try at home. What was the best part of Experience for me was the fact that they can do for me what I can't do for myself I will definitely keep going back for a tune up from time to time. If you are filling out of sorts and .nothing seto be help give these guys a try, you won't be disappointed.

  • 5/5 Juan R. 11 months ago on Google
    First time in on a recommendation from doctor and it did not disappoint! Eduardo was informative, knowledgeable and friendly. Looking forward to next visit and the help I know that will come with my lower back issues. Thanks Stretch Lab!

  • 5/5 Ed M. 1 year ago on Google
    I do twice a week and have Kenzie Harnish one day and Michael Wray another day. Great team to keep me stretched!!!

  • 5/5 Peggy A. 1 year ago on Google
    Michael was very good, gave me great stretching! Felt loose and limber all day and had a lot of energy

  • 5/5 Kenny K. 1 year ago on Google
    Chronic bilateral hip pain. Sarah B did a great job releasing the tightness and stiffness in my hips and legs! Highly recommend!

  • 3/5 Sharon C. 1 year ago on Google
    One of the best stretch techs for me has been Lance. I am consistently better off after my session. Most issues r addressed effectively. My last session Lance was not available. My body knows the difference!

  • 1/5 Galen N. 1 year ago on Google
    I was not informed that a cancellation form must be signed when I started. I had to drive to the office and Chandler 20 to 25 minutes just to sign a form there. they would not reimburse me for two months of charges. They told me to give the sessions away to somebody else. Right.? It’s obvious they don’t care about me or providing a good customer service experience.

  • 5/5 Gigi L. 1 year ago on Google
    Excellent first visit. Lance was lovely and so careful to ensure I didn’t aggravate my existing injury while that the same time helping me maximize my current capabilities. Look forward to the next session with him.

  • 5/5 Cameron K. 1 year ago on Google
    What a great place! Had my first session (great stretch along with some education and goal settings) with Kenzie. Great experience and happy she took the time to help me understand what was happening and what I needed to be doing between sessions. Super friendly staff....thanks to Kyler and Lance for making me feel welcome.


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